CALL TO SCHEDULE
(316) 722-5005
By Terry R. on 09/17/19
Very professional and informative

By Charlene T. on 09/17/19
Jason and Stovers Restoration have been great. Quick and dependable.

By Bridget M. on 09/02/19
When we found water in our basement we called Stover's Restoration. They were out within a couple of hours. When they got here, Preston was able to locate the source of the water as a broken pipe on our hot water softener very quickly. He immediately had Eric, Tyle...
(View More)
When we found water in our basement we called Stover's Restoration. They were out within a couple of hours. When they got here, Preston was able to locate the source of the water as a broken pipe on our hot water softener very quickly. He immediately had Eric, Tyler and Jason on the job. They removed all the wet carpet and had fans and dehumidifiers drying it out. They monitored it and when it was completely dry they came and removed them. The staff that we worked with were all very polite and pleasant to work with. I would highly recommend them for your water losses.
(View Less)

By Bridget M. on 09/02/19
When we found water in our basement we called Stover's Restoration. They were out within a couple of hours. When they got here, Preston was able to locate the source of the water as a broken pipe on our hot water softener very quickly. He immediately had Eric, Ty...
(View More)
When we found water in our basement we called Stover's Restoration. They were out within a couple of hours. When they got here, Preston was able to locate the source of the water as a broken pipe on our hot water softener very quickly. He immediately had Eric, Tyler and Jason on the job. They removed all the wet carpet and had fans and dehumidifiers drying it out. They monitored it and when it was completely dry they came and removed them. The staff that we worked with were all very polite and pleasant to work with. I would highly recommend them for your water losses.
(View Less)

By Peggy l. on 08/27/19
arrived after a water catastrophe very fast. helpful, knowledgeable and professional . I would recommend this company

By Peggy l. on 08/27/19
No comment

By Scott H. on 08/26/19
All around the company was very friendly and you could tell they cared about their cutomers. Cori B. and crew showed up promptly and always were very professional and courteous. They made the process a lot easier on my family and explained everything thoroughly, be...
(View More)
All around the company was very friendly and you could tell they cared about their cutomers. Cori B. and crew showed up promptly and always were very professional and courteous. They made the process a lot easier on my family and explained everything thoroughly, before they began their work. Every day the came back, they were positive attitudes and they worked safely and professionally. For any future fire, water, odor remediation, I will only use this company as the went beyond all expectations. Thank you,
(View Less)

By Scott H. on 08/26/19
Crew arrived in timely fashion, even after I missed the first attempt. Cori and his 2nd were very professional and explained everything thoroughly. There were a lot of questions and they should patience and great customer service skills, while I work everything o...
(View More)
Crew arrived in timely fashion, even after I missed the first attempt. Cori and his 2nd were very professional and explained everything thoroughly. There were a lot of questions and they should patience and great customer service skills, while I work everything out. Once they began, they were safe and did an excellent job in meeting my needs as a customer. If I ever run into another issue like this, they would be the company that I call. They backed up every expectation and then some.
(View Less)

By Jim M. on 08/24/19
Tyler was great on service. Very knowledgeable and professional at his job. I would recommend this this who has water damage.

By DON AND CHRIS M. on 08/23/19
Shawn was on site quickly and promptly. He started right away and was very informative. Came to us highly recommened and met all of our expectations. Would recommend him to our family and friends.

By Jim M. on 08/23/19
Very friendly and courteous. Professional and knowledgeable with his job. Explain procedures that I was able to comprehend.

By Ashley M. on 08/13/19
We didn’t even know where to start when our basement flooded. Stover’s was able to send someone out within 2 hours and they did a fantastic job. They were very professional and made sure we understood every step they took. Eric P. was our main technician and he...
(View More)
We didn’t even know where to start when our basement flooded. Stover’s was able to send someone out within 2 hours and they did a fantastic job. They were very professional and made sure we understood every step they took. Eric P. was our main technician and he made this a great experience when we were in a frustrating situation. I would definitely recommend them and use them again!
(View Less)

By Julie K. on 08/12/19
Work completed by very courteous employees Justin and Nick and appears to be a high-quality job. Price was much higher than excepted considering we had already done a lot of the work by removing most of the water, furniture and belongings prior to their arrival and...
(View More)
Work completed by very courteous employees Justin and Nick and appears to be a high-quality job. Price was much higher than excepted considering we had already done a lot of the work by removing most of the water, furniture and belongings prior to their arrival and have a considerably small basement.
(View Less)

By Melodee W. on 08/04/19
The response from Stover's and Justin was very prompt. Justin is knowledgeable, experienced and courteous. He described the problem, offered a solution and described the process in detail. From the thoroughness with which they "clean up" this mess to the "like new"...
(View More)
The response from Stover's and Justin was very prompt. Justin is knowledgeable, experienced and courteous. He described the problem, offered a solution and described the process in detail. From the thoroughness with which they "clean up" this mess to the "like new" status at the end, they are amazing. I would highly recommend Stover's to everyone!
(View Less)

By Melodee W. on 08/04/19
Response was immediate and handle with courtesy. Justin is very experienced, thorough with description of problem, detailed with process to handle solution and answered all questions. He is great to work with!

By Rick M. on 08/02/19
Jason H and his helper from Stover's were friendly and professional, he did a great job in removal of the ceiling drywall and treating the affected area. Then started drying the carpet. He was very efficient and his/Stover's response time was very quick. Thank you Stover's

By Kheva on 08/02/19
We had a water leaking everywhere emergency yesterday. We called Stover's and Cori was out within 30 mins. He assured us that everything would be ok and taken care of. He walked us through what would happen and what to expect and he got to work right away. He reall...
(View More)
We had a water leaking everywhere emergency yesterday. We called Stover's and Cori was out within 30 mins. He assured us that everything would be ok and taken care of. He walked us through what would happen and what to expect and he got to work right away. He really helped put us a little more at ease with the situation. Thanks Cori!
(View Less)

By Dale L. on 07/23/19
Thanks for a job well done

By Dale L. on 07/23/19
Thanks for a job well done

By Bill S. on 07/22/19
Our experience with Stover's and Shawn was great! They were on site soon after our initial call and had equipment up and running soon after. Shawn was very knowledgeable and very courteous and patient in answering all of our questions - and we had a lot of them (qu...
(View More)
Our experience with Stover's and Shawn was great! They were on site soon after our initial call and had equipment up and running soon after. Shawn was very knowledgeable and very courteous and patient in answering all of our questions - and we had a lot of them (questions) since the water was mostly in our 6yo daughter's room. Everything is now dry and we feel very confident that our daughter is sleeping in a safe environment. We would highly recommend Stover's to anyone needing the services they provide! Thank you Stover's!
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(316) 722-5005

Select any employee to see all their reviews.

Cori B- 9 years
7 Years
Rating:
383 total reviews!
Shawn-6 years A
5 Years
Rating:
210 total reviews!
Drake D-22 yrs D
Customer Service Rep.
21 Years
Rating:
(10 total reviews)
Preston S-11yrs S
10 Years
Rating:
(149 total reviews)
Justin C-4 yrs
3 Years
Rating:
(91 total reviews)
Tyler A
4 Years
Rating:
(69 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Stover's Restoration has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(316) 722-5005

Customer service is always a top priority at Stover's Restoration. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(316) 722-5005
Preston S-11yrs S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
149 total reviews
Preston is member of the Stover's family and grew up in the company. He is a water technician supervisor. Customers love Preston's empathy, knowledge and professionalism.
By Bridget M. on 09/02/19
When we found water in our basement we called Stover's Restoration. They were out within a couple of hours. When they got here, Preston was able to locate the source of the water as a broken pipe on our hot water softener very quickly. He immediately had Eric, Tyle...
(View More)
When we found water in our basement we called Stover's Restoration. They were out within a couple of hours. When they got here, Preston was able to locate the source of the water as a broken pipe on our hot water softener very quickly. He immediately had Eric, Tyler and Jason on the job. They removed all the wet carpet and had fans and dehumidifiers drying it out. They monitored it and when it was completely dry they came and removed them. The staff that we worked with were all very polite and pleasant to work with. I would highly recommend them for your water losses.
(View Less)

By Bridget M. on 09/02/19
When we found water in our basement we called Stover's Restoration. They were out within a couple of hours. When they got here, Preston was able to locate the source of the water as a broken pipe on our hot water softener very quickly. He immediately had Eric, Ty...
(View More)
When we found water in our basement we called Stover's Restoration. They were out within a couple of hours. When they got here, Preston was able to locate the source of the water as a broken pipe on our hot water softener very quickly. He immediately had Eric, Tyler and Jason on the job. They removed all the wet carpet and had fans and dehumidifiers drying it out. They monitored it and when it was completely dry they came and removed them. The staff that we worked with were all very polite and pleasant to work with. I would highly recommend them for your water losses.
(View Less)

By Valerie M. on 03/19/19
We have used Stover's several times and they are consistently kind, professional, punctual and skilled at getting the job done. I appreciate the fact that I can trust them to do the job correctly the first time and they don't nickel and dime us to death. I also r...
(View More)
We have used Stover's several times and they are consistently kind, professional, punctual and skilled at getting the job done. I appreciate the fact that I can trust them to do the job correctly the first time and they don't nickel and dime us to death. I also really like supporting a locally owned business.
(View Less)

By Scott on 03/04/19
Shortly after we called Stover's, Preston came out to assess and had his team out within the hour to start work. They did an excellent job of handling mitigation of our recent water damage. The entire crew was very professional and personable and they explained eac...
(View More)
Shortly after we called Stover's, Preston came out to assess and had his team out within the hour to start work. They did an excellent job of handling mitigation of our recent water damage. The entire crew was very professional and personable and they explained each step and kept us informed throughout the process. Notable mentions to Preston and Eric who helped make everything go smoothly. We have no hesitation in recommending Stover's Restoration to anyone in need of this service.
(View Less)

By Dianne H. on 02/12/19
Impressed with Preston’s professionalism. He gave detailed,step by step procedures of what they would do and what to expect. Also spoke to our insurance agency while on site!

By Marilyn S. on 11/05/18
Due to a water pipe breaking in our basement while on vacation, we were in great need of a restoration company. Stover's Restoration was recommended to us as being a reputable company. They have been awesome from beginning to end walking us through this very stress...
(View More)
Due to a water pipe breaking in our basement while on vacation, we were in great need of a restoration company. Stover's Restoration was recommended to us as being a reputable company. They have been awesome from beginning to end walking us through this very stressful situation. The entire crew has been professional, respectful, and prompt. Preston coordinated all aspects of this recovery process and answered all of our questions. We were impressed at how the employees worked in a timely manner and felt we were being taken care of by people who were well trained and cared about their work. My husband & I would certainly recommend Stover's Restoration services.
(View Less)

By Marilyn S. on 11/05/18
Due to a water pipe breaking in our basement while on vacation, we were in great need of a restoration company. Stover's Restoration was recommended to us as being a reputable company. They have been awesome from beginning to end walking us through this very stre...
(View More)
Due to a water pipe breaking in our basement while on vacation, we were in great need of a restoration company. Stover's Restoration was recommended to us as being a reputable company. They have been awesome from beginning to end walking us through this very stressful situation. The entire crew has been professional, respectful, and prompt. Preston coordinated all aspects of this recovery process and answered all of our questions. We were impressed at how the employees worked in a timely manner and felt we were being taken care of by people who were well trained and cared about their work. My husband & I would certainly recommend Stover's Restoration services.
(View Less)

By Lois p. on 10/09/18
Preston and his team we great. Quick response and very helpful and efficient. I highly recommend Stovers restoration. Marilyn P.

By Ryan W. on 08/08/18
We had a water heater go bad and experience water damage. Stover's came out promptly and was polite, courteous, professional, and helpful. We did run into a communication snag, but as soon a Preston found out, he went above and beyond to fix the situation and get...
(View More)
We had a water heater go bad and experience water damage. Stover's came out promptly and was polite, courteous, professional, and helpful. We did run into a communication snag, but as soon a Preston found out, he went above and beyond to fix the situation and get us taken care of. They even did some extra work in rooms with no damage since there had been a mixup. The certainly made it right on our end.
(View Less)

By Brittney L. on 07/11/18
These guys are great! After we experienced water damage in our home, they came to the rescue to clean and restore. They were fast, polite, and took care of everything! Easy to get a hold of and answered any questions I had throughout the process! If ever I have dam...
(View More)
These guys are great! After we experienced water damage in our home, they came to the rescue to clean and restore. They were fast, polite, and took care of everything! Easy to get a hold of and answered any questions I had throughout the process! If ever I have damage again, I'll be calling them!
(View Less)

By Brittney L. on 07/11/18
These guys are great! After we experienced water damage in our home, they came to the rescue to clean and restore. They were fast, polite, and took care of everything! Easy to get a hold of and answered any questions I had throughout the process! If ever I have dam...
(View More)
These guys are great! After we experienced water damage in our home, they came to the rescue to clean and restore. They were fast, polite, and took care of everything! Easy to get a hold of and answered any questions I had throughout the process! If ever I have damage again, I'll be calling them!
(View Less)

By Brittney L. on 07/11/18
These guys are great! After we experienced water damage in our home, they came to the rescue to clean and restore. They were fast, polite, and took care of everything! Easy to get a hold of and answered any questions I had throughout the process! If ever I have dam...
(View More)
These guys are great! After we experienced water damage in our home, they came to the rescue to clean and restore. They were fast, polite, and took care of everything! Easy to get a hold of and answered any questions I had throughout the process! If ever I have damage again, I'll be calling them!
(View Less)

By Audra F. on 05/18/18
We had a great experience with Stover's Restoration. They were very thorough about what their findings were and how they would proceed. I also appreciated that they were all very kind and patient with us as this was the first time our basement had flooded and we ha...
(View More)
We had a great experience with Stover's Restoration. They were very thorough about what their findings were and how they would proceed. I also appreciated that they were all very kind and patient with us as this was the first time our basement had flooded and we had ever dealt with a restoration company.
(View Less)

By Shannon L. on 05/16/18
Stover's was absolutely amazing, from start to finish! We had a homeowner's "OOPS!" with an improperly installed dishwasher. For 7-10 days we had no idea that our dishwasher was leaking and soaking our subfloor. We finally figured it out after our carpet in the liv...
(View More)
Stover's was absolutely amazing, from start to finish! We had a homeowner's "OOPS!" with an improperly installed dishwasher. For 7-10 days we had no idea that our dishwasher was leaking and soaking our subfloor. We finally figured it out after our carpet in the living room (an entire wall over from the kitchen) was soaking wet. We called a plumber to fix our dishwasher and from there, contacted Stover's to assess the damage and salvage what they could. The process was pretty extensive, but was always thoroughly explained to us. We ended up having several heavy duty fans set up in our living room and kitchen for many days - probably 8 days. The guys came very single day to check on the progress of the water removal. Tyler & Nick were the guys we were seeing during the water removal. They always called prior to coming, and always confirmed a time for their next visit. They were never late and were always very courteous! Once water removal was finished, we ended up having a double "demo days" where the tile in the kitchen and the carpet on our main floor had to be completely removed. Preston appeared for this portion, along with some other guys. From there, I have nothing but amazing things to say about Preston and Stover's. He answered every question I had, urged the importance of the job getting finished as a quickly as possible (we have a toddler and I am an 8 months pregnant), and fought battles for us with the subcontractors who were hired out to install our new flooring. He went above and beyond to ensure everything was right. If I ever have to use a restoration service again (fingers crossed that it isn't anytime soon), I will DEFINITELY be contacting Stover's.
(View Less)

By Shannon L. on 05/16/18
Stover's was absolutely amazing, from start to finish! We had a homeowner's "OOPS!" with an improperly installed dishwasher. For 7-10 days we had no idea that our dishwasher was leaking and soaking our subfloor. We finally figured it out after our carpet in the liv...
(View More)
Stover's was absolutely amazing, from start to finish! We had a homeowner's "OOPS!" with an improperly installed dishwasher. For 7-10 days we had no idea that our dishwasher was leaking and soaking our subfloor. We finally figured it out after our carpet in the living room (an entire wall over from the kitchen) was soaking wet. We called a plumber to fix our dishwasher and from there, contacted Stover's to assess the damage and salvage what they could. The process was pretty extensive, but was always thoroughly explained to us. We ended up having several heavy duty fans set up in our living room and kitchen for many days - probably 8 days. The guys came very single day to check on the progress of the water removal. Tyler & Nick were the guys we were seeing during the water removal. They always called prior to coming, and always confirmed a time for their next visit. They were never late and were always very courteous! Once water removal was finished, we ended up having a double "demo days" where the tile in the kitchen and the carpet on our main floor had to be completely removed. Preston appeared for this portion, along with some other guys. From there, I have nothing but amazing things to say about Preston and Stover's. He answered every question I had, urged the importance of the job getting finished as a quickly as possible (we have a toddler and I am an 8 months pregnant), and fought battles for us with the subcontractors who were hired out to install our new flooring. He went above and beyond to ensure everything was right. If I ever have to use a restoration service again (fingers crossed that it isn't anytime soon), I will DEFINITELY be contacting Stover's.
(View Less)

By Tara F. on 03/01/18
We are repeat customers of Stover's Restoration. Both experiences have been very positive. They are friendly, professional, and prompt. Nick and Loren arrived on a Saturday morning and were very friendly, professional, and very patient with our 5 young, curious chi...
(View More)
We are repeat customers of Stover's Restoration. Both experiences have been very positive. They are friendly, professional, and prompt. Nick and Loren arrived on a Saturday morning and were very friendly, professional, and very patient with our 5 young, curious children present. We highly recommend Stover's.
(View Less)

By Tara F. on 03/01/18
We are repeat customers of Stover's Restoration. We have had 2 water damage events in our home. Both times have been a very positive and professional experience. The most recent event involved 4 floors of our home. Nick and Loren came to the rescue on a Saturday. T...
(View More)
We are repeat customers of Stover's Restoration. We have had 2 water damage events in our home. Both times have been a very positive and professional experience. The most recent event involved 4 floors of our home. Nick and Loren came to the rescue on a Saturday. They were friendly, professional, and very patient with our 5 young curious children present. We absolutely recommend Stover's.
(View Less)

By Chris M. on 02/12/18
Quick professional service. Worked like seasoned professionals. They helped make a high stress situation much less stressful. I’d highly recommend Stover’s to any of my own customers, friends and family.

By David P. on 01/29/18
Very prompt, professional

By Stacey S. on 01/11/18
We had a refrigerator ice maker that leaked for quite a few days. Zach from Stover's came out and started fixing the the damage right away. He was courteous, efficient, and professional.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.