Our heating oil company recommended that we get a new furnace (old one was 20 years old), and knowing that we were in need of a new A/C unit as well, we began getting quotes from local installers. The process began just before Christmas, and even though it was that close to the holidays, the Project Manager was incredibly responsive. They came out to the house just after the 1st of the year and did the installation one week later. Not only was their turnaround great, I honestly feel like they left the area around the new furnace cleaner than it was prior to the installation. From our first interaction via email to getting the product registration card, the Stafford Mechanical team excelled at customer service!
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I've had nothing but good experiences when Service Technician Nick has come to my house. He came out yesterday to clean my oil boiler. He did a fine job at that, but also found another problem with my switching relay/thermostat(Nest). Thanks to him, I swapped the thermostat and now it takes a shorter time to heat up my house and I won't prematurely burn out the relay. Thanks Nick
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I contracted with Stafford to have my central air compressor and air handler replaced. Being that the air handler is located in the attic, which is only accessed through a 2' x 2' ceiling hatch, the job was challenging to say the least. The Stafford guys stepped up to the challenge and did an incredible job. They cared for my home as if it was theirs. Cleanliness was very important to them, and they took extra steps to keep things as clean as it was when they arrived. The quality of their work was excellent, and they took the extra time to make sure it met their high standards. The guys were all professional, polite, and prompt. They got the job done exactly as promised, when promised, at a price that was more reasonable than two other mechanical contractors that I had met with, with high quality Carrier equipment provided. I highly recommend Stafford, and will use them again without question if the need arises in the future.
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Matt and Jared did an excellent job on the installation of our mini split system. They were very respectful of our property and us. They interacted with our 17 month old grandson and made his day. Everything was cleaned up and back to normal before they left the job site. Having two young men do such an excellent job was a breath of fresh air. Thank you very much. Rick and Jean McKeegan
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I recently selected Stafford Mechanical Services to install central AC in my home. I interviewed several contractors in the area and Stafford came in light years ahead of the others. I worked with Greg C** during this process and he was very knowledgeable, helpful and incredibly easy to work with. Due to my coming in mid-summer to do this, I wasn't surprised when I learned it might be much later in the season when they got to me. However, they were able to get the unit installed much sooner than I had expected. The crew that worked on the installation were awesome. They showed up each morning early, ready to work, professional and very friendly. I have a tendency to ask a lot of questions and they answered each one with a smile. When the job was finished, my house showed no signs of 4 men going in and out for 3 days installing heavy-duty equipment. They made sure I had no more questions and thanked me for my business. I turned the air on for the first time last night and was so excited at how quickly it cooled my home and was so quiet I had to check several times to make sure it was on!! Thank you Stafford Mechanical for a job extremely well done!! ******
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We recently had a Carrier Ductless Heating / Cooling System installed and were exceptionally please with the performance of the technician (Sinjin V) and apprentice (Matthew T.). Both men were friendly, polite and professional; answering all our questions and respecting our property as they efficiently installed, tested and review our system with us. We found these men to be most competent and excellent representative of Stafford Mechanical Services, Inc.
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We received excellent service from Stafford Mechanical. Greg helped us plan our ductless system, and was always available to assist with the process and answer questions. Sinjin went the extra mile in constructing the system so drainage hoses were less conspicuous and located in a preferred location. He also clearly explained how to operate and maintain the cooling system. The excellent quality of service was greatly appreciated!
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Excellent experience with Stafford Mechanical. Gregg came in and asked questions to give us bet system for us, followed u to let us know when his team would be here. Team of Sinjin and Matt were top notch- on time, courteous, clean and efficient. Would definitely recommend them for heating/AC needs.
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Excellent experience with Stafford Mechanical. Gregg came in and asked questions to give us bet system for us, followed u to let us know when his team would be here. Team of Sinjin and Matt were top notch- on time, courteous, clean and efficient. Would definitely recommend them for heating/AC needs.
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I check around to get quotes on what the cost would be to install a central air conditioner from some other companies and spoke with a neighbor regarding who she had hired to install her new central air conditioner. She suggested I call Stafford Mechanical Services, Inc. She spoke highly of the company so I called and after talking with Rich, the owner, I scheduled an appointment for Rich to stop by and give me a quote on having a new A/C installed. He came out and gave me a quote. This was the first company I felt comfortable with so I hired his company to install my new A/C . VB and AA did the installing of new air conditioner. They were both very professional, worked non-stop and took the time to explain how to operate the new A/C and the settings to set A/C at. When A/C was installed both VB and AA picked up all their tools and even cleaned the areas they worked in. I love my new A/C, it is working great. VB and AA did and excellent job and I am tell others to call and talk with Rich about getting a new central A/C. It's a great company and they stand behind their work. Excellent company and excellent employees. Thank you, Sheila D.
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