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By COLLEEN C. on 06/21/18
Fantastic service and very friendly! Wouldn’t hesitate to recommend to anyone

By MARIO S. on 06/21/18
This is our second time to use Southern Pride for A/C problems. The first time in 2007 they replaced the entire system which worked efficiently until 6/19/2018 and we were placed on their schedule for service for 6/20. We had 2 phone contacts before they arrived th...
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This is our second time to use Southern Pride for A/C problems. The first time in 2007 they replaced the entire system which worked efficiently until 6/19/2018 and we were placed on their schedule for service for 6/20. We had 2 phone contacts before they arrived that afternoon. We were called again after repairs were completed to ask if we were satisfied with the service. Excellent Service
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By CHRIS JOYCE H. on 06/19/18
Customer service today was top notch. The representative was courteous,explained options in detail and did not pressure us for a quick decision.

By MAY D. on 06/14/18
Monica and Lars are great to work with. Monica is very polite and efficient on the phone; really appreciated her reminder call about my appointment. Lars has been my tech for many, many years and he explains all issues and provides me the time to answer all of my q...
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Monica and Lars are great to work with. Monica is very polite and efficient on the phone; really appreciated her reminder call about my appointment. Lars has been my tech for many, many years and he explains all issues and provides me the time to answer all of my questions. He is super friendly. He is also very knowledgeable about my system and always seems to understand my issues and gives me answers to help me.
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By EDWARD Y. on 06/14/18
On June 14, 2018 Mark and "D" of Southern Pride Service responded to my home to replace my cracked drain pan on my geothermal system. This involved removing the fan, relocating the coil, removing the damaged drain pan and replacing it. This is a labor intensive job...
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On June 14, 2018 Mark and "D" of Southern Pride Service responded to my home to replace my cracked drain pan on my geothermal system. This involved removing the fan, relocating the coil, removing the damaged drain pan and replacing it. This is a labor intensive job and both Mark and "D" exhibited professionalism, knowledge, and efficiency. They were both courteous, and polite and I was delighted to meet young men of their character and ability..
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By RICK F. on 06/05/18
Great service,thanks

By JOAN G. on 06/01/18
I was very please with the start to finish with the people who were thoughtful and explained there service. They set a time and date and called the night before and told me who was coming and the time to expect them. (Not a 4 hr window) 8am to 8:30am.) which was aw...
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I was very please with the start to finish with the people who were thoughtful and explained there service. They set a time and date and called the night before and told me who was coming and the time to expect them. (Not a 4 hr window) 8am to 8:30am.) which was awesome. He explained what had been done and they will have me on the schedule when they start the heating service schedule.
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By BLARCUM, WILLIAM V. on 06/01/18
Mark was great really appreciated his taking time to explain some questions we had

By COLLEEN C. on 05/27/18
Second time this technician has been to our house and he is fantastic. He always is very thorough in going over all of our options. Would not hesitate to recommend him or Southern pride services to any of my friends or neighbors.

By JOE T. on 05/25/18
Receive quotes from several companies for a new heat pump. Southern Pride Service prices were similar to other companies, but Mark, the salesperson, and Monica, the office staff, were the most helpful with my questions and I did feel like they were pushing a syst...
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Receive quotes from several companies for a new heat pump. Southern Pride Service prices were similar to other companies, but Mark, the salesperson, and Monica, the office staff, were the most helpful with my questions and I did feel like they were pushing a system I did not need. The two installers, Mark and Louis, worked quickly but when answering my questions and explaining any unexpected issues were not rude or seemed rushed. I felt Eric really wanted to make sure I was happy with the new heat pump. I definitely go with them again.
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By RENEE C. on 05/24/18
I’ve been with Southern Pride for about 16 years now with no complaints. If an issue does arise they will ensure that the issue is resolved in a timely manner. My technician is Mark who is always professional and does a thorough job. He addresses your concerns an...
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I’ve been with Southern Pride for about 16 years now with no complaints. If an issue does arise they will ensure that the issue is resolved in a timely manner. My technician is Mark who is always professional and does a thorough job. He addresses your concerns and you don’t feel like he’s rushing your job just to get to the next one. Monica is a good Customer Service Representative always cordial and friendly, treating you like you matter. Thanks Southern Pride!!!! I highly recommend!!
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By Richard D. on 05/20/18
I have not had the system installed so this rating is for the technician and office staff. The one area so far that I am concerned about is the installation delay. A week is a long time in this weather. None the less up to this point Southern Pride has earned the 5 rating.

By Richard D. on 05/15/18
Extremely helpful very professional, honest and knowledgeable. Chris explained everything so precisely that he left very little room for questions. I have never dealt with Southern Pride but he sure put me in their corner. Outstanding tech, outstanding service and ...
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Extremely helpful very professional, honest and knowledgeable. Chris explained everything so precisely that he left very little room for questions. I have never dealt with Southern Pride but he sure put me in their corner. Outstanding tech, outstanding service and he is certainly an asset to Southern Pride. He also relayed his pleasure to be working for the company and great respect for the owner.
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By SWEETS S. on 05/11/18
On time, efficient and very helpful and informative

By DENNIS S. on 05/10/18
Our experiences with everyone at Southern Pride has been great.

By ANTONIO J. on 05/08/18
Very helpful. He explained everything well

By DOMINICK C. on 05/08/18
Southern Pride has been my HVAC provider for many years. My heat pump recently failed and needed replacement. They provided me with multiple options for replacement and payment plans if needed. After choosing an upgraded and more efficient model, they performed ...
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Southern Pride has been my HVAC provider for many years. My heat pump recently failed and needed replacement. They provided me with multiple options for replacement and payment plans if needed. After choosing an upgraded and more efficient model, they performed all required instillation work efficiently and quickly. They even processed my SMECO rebate which was just approved. I highly recommend them and they continue to be a great service provider.
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By TIM BLANCA M. on 05/04/18
(no comment)

By EUNICE P. on 05/04/18
Today my HVAC was serviced by service technician Dejon N. of Southern Pride Heating and Air conditions and service today excellent! Dejon N. was very thorough and knowledgeable, professional and patient because he waited for me to arrive home when I was running lat...
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Today my HVAC was serviced by service technician Dejon N. of Southern Pride Heating and Air conditions and service today excellent! Dejon N. was very thorough and knowledgeable, professional and patient because he waited for me to arrive home when I was running late arriving home to meet him. Southern Pride provides excellent service.
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By ISAAC H. on 05/04/18
This is the best all around company I have dealt with in the area!!!
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Terry L
Customer Service Rep.
Rating:Just Launched

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