CALL TO SCHEDULE
301-932-4925
By PAUL TRACY G. on 03/16/20
Always professional and accommodating

By PAUL TRACY G. on 03/15/20
Southern Pride replaced my AC two years ago during the hottest week in August. They provided quick service at a good price. I continue to use their biannual maintenance service to maintain my unit. I've always received prompt courteous service.

By TOM P. on 03/06/20
no comment

By SV S. on 02/27/20
I called with a problem with the heating and the response was on time. Mark went to the problem solved it, Mark also check the heating unit and recommended the filter should be change right away....thank goodness I had a extra one. Thanks Mark, I think I will kee...
(View More)
I called with a problem with the heating and the response was on time. Mark went to the problem solved it, Mark also check the heating unit and recommended the filter should be change right away....thank goodness I had a extra one. Thanks Mark, I think I will keep you (smile)....SVS
(View Less)

By JOHN H. on 02/26/20
Mark is a real professional and Lyndsey kelps everyone sync. Super team and always on time and things fixed right the first time!

By SV S. on 02/26/20
Mr. Borawski was on time, took the time to cover his shoes and talked me thru what he was going to do. Explain to me about plans and equipment was very insightful. The last heating and air people I dealt with for 20 years. I hope I will be able to count on you ...
(View More)
Mr. Borawski was on time, took the time to cover his shoes and talked me thru what he was going to do. Explain to me about plans and equipment was very insightful. The last heating and air people I dealt with for 20 years. I hope I will be able to count on you for just as long, who knows maybe even longer. Thank You Mark
(View Less)

By ,VICTOR P. on 02/24/20
They scheduled us a same day appointment with in a few hours of calling, to help us manage a sticky situation. They came promptly and were very helpful. I will and already have recommended Southern Pride to others.

By ERNEST I. on 02/24/20
As in the past, service was thorough and performed in an excellent manner by Mark. Humidifier fan control was reset so that it runs only when furnace is active. Great!

By CAROL C. on 02/23/20
These people are efficient and kind. No question is too hard to answer.

By ,VICTOR P. on 02/21/20
They were great!!! Helped us problem solve and worked for us! Very polite and made sure I understood everything. I definitely recommend this company.

By MICHELLE P. on 02/19/20
Chris and Mark are always on time, curtesy and do a great job!

By BRIAN G. on 02/19/20
The experience from the very beginning was very professional... starting with Lindsey scheduling my appointment and following up with a text to confirm, then the service tech Mark B. arriving at the time as stated. Mark thoroughly went over both HVAC units and th...
(View More)
The experience from the very beginning was very professional... starting with Lindsey scheduling my appointment and following up with a text to confirm, then the service tech Mark B. arriving at the time as stated. Mark thoroughly went over both HVAC units and the tankless hot water heater, explaining every check he was doing and why it was important. Mark spent almost three hours at my home. Once done, Mark went over the annual maintenance options and what was covered if I signed up. I chose a plan that would ensure my systems were being inspected and maintained as best as possible twice a year and at a very reasonable rate... pretty much the cost of one service maintenance. Upon Mark’s departure, I received a pleasant phone call from Nina asking about the visit and of Southern Pride could do anything better. I had nothing to add other than how impressed I was with their service and professionalism. Thank You Mark, Lindsey, Nina and Southern Pride Service for an excellent service!
(View Less)

By Valon W. on 02/19/20
My electric company set me up with a free HVAC checkup by Southern Pride. Their technician, Carlos B*******, performed an incredibly thorough and high tech analysis of my system to verify it’s efficiency. Carlos also answered all my questions and helped me to und...
(View More)
My electric company set me up with a free HVAC checkup by Southern Pride. Their technician, Carlos B*******, performed an incredibly thorough and high tech analysis of my system to verify it’s efficiency. Carlos also answered all my questions and helped me to understand my system better. Southern Pride totally exceeded my expectations and I intend to use them for all my future service needs.
(View Less)

By JOHN H. on 02/14/20
Carlos was ahead of time but called in advance. He was very Proffesional and through. He was very polite and knowledgeable. Resolved the problem efficiently and kept me informed during the process.

By BART H. on 02/02/20
great job and great pricing over the many many years !! Thank you !!! bart

By GLORIA G. on 01/31/20
I really appreciate the excellent service I received from Carlos. He is very knowledge in heating and cooling. I will use this company again.

By JOE R. on 01/19/20
Mark was phenomenal. He was honest, professional, and efficient. This was a great experience with Southern Pride.

By KEN MAY D. on 01/17/20
Mark is great -- very friendly and knowledgeable. I appreciated that he called before arriving to give me a heads up on when he'd be here.

By TARA T. on 01/14/20
Excellent Customer Service and professionalism from the entire Southern Pride Team, Lindsey, Travis, and Kenny. Unexpectedly, we needed our system replaced. Lindsey, after patiently listening to my concerns about not having any heat after the first snowfall of 2020...
(View More)
Excellent Customer Service and professionalism from the entire Southern Pride Team, Lindsey, Travis, and Kenny. Unexpectedly, we needed our system replaced. Lindsey, after patiently listening to my concerns about not having any heat after the first snowfall of 2020 in our area, was able to send Travis out the same day to provide options. Travis was very knowledgeable and ensured I fully understood the systems I was looking to upgrade to. I needed the new system installed ASAP and despite their already booked schedule, he made it happen and my unit was installed within 3 days of my initial call. Thank you all for the excellent expedited service!!
(View Less)

By TARA T. on 01/13/20
Excellent Customer Service and professionalism from the entire Southern Pride Team, Lindsey, Travis, and Kenny. Unexpectedly, we needed our system replaced. Lindsey, after patiently listening to my concerns about not having any heat after the first snowfall of 2020...
(View More)
Excellent Customer Service and professionalism from the entire Southern Pride Team, Lindsey, Travis, and Kenny. Unexpectedly, we needed our system replaced. Lindsey, after patiently listening to my concerns about not having any heat after the first snowfall of 2020 in our area, was able to send Travis out the same day to provide options. Travis was very knowledgeable and ensured I fully understood the systems I was looking to upgrade to. I needed the new system installed ASAP and despite their already booked schedule, he made it happen and my unit was installed within 3 days of my initial call. Thank you all for the excellent expedited service!!
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
301-932-4925

Select any employee to see all their reviews.

Mark B
10 Years
Rating:
75 total reviews!
Chris N
Rating:
50 total reviews!
Lyndsey H
Customer Service Rep.
Rating:
(72 total reviews)
Lyndsey W
Customer Service Rep.
Rating:
(12 total reviews)
Travis R
Rating:
(24 total reviews)
Carlos B
3 Years
Rating:
(17 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Southern Pride Service Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
301-932-4925

Customer service is always a top priority at Southern Pride Service Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.