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By Donald A. on 10/17/19
The service provided was efficient, effective and of reasonable cost, as it has been for the past 15 years for us. South Shore provides all of our HVAC needs.

By Josephine C. on 10/17/19
TOTALLY PLEASED WITH SERVICE

By Robert D. on 10/16/19
On time and thorogh service. Answered any question about heating system.

By Trevor R. on 10/15/19
Matt and the rest of the South Shore team did an excellent job installing our new split unit AC. Very professional and efficient, took the time to do the job right and carefully explain how to operate the new unit. Highly recommend!

By carl D. on 10/11/19
On time excellent job.

By James & Sheila W. on 10/10/19
Matt C. Arrived on time and did and outstanding job on maintenance of our furnaces. He was focused, thorough and friendly. Matt was a true professional in the way he went about his job and is welcome back for future assignments. Jim Wolf

By Dave P. on 10/09/19
Last spring South Shore H&C came to my rescue when no one else would or could repair my gas boiler. Only a few years old the boiler seemed to explode when it turned on. I was not a South Shore customer at the time, but they send someone over who immediately identif...
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Last spring South Shore H&C came to my rescue when no one else would or could repair my gas boiler. Only a few years old the boiler seemed to explode when it turned on. I was not a South Shore customer at the time, but they send someone over who immediately identified the problem and repaired it. On that basis I signed up with South Shore to service the boiler. Kathleen in the officemade the arrangements and Matt showed up on Monday....right on time....to clean it and ready it for winter. They are the best!!!!
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By Tom L. on 10/09/19
What I truly like about South Shore is they show up on time, do a professional job, explain it all very well with expertise and options. Definitely a quality HVAC company.

By Jim W. on 10/08/19
Michael Cottrell was here to address an AC issue this morning and impressed us with his knowledge, professionalism and willingness to put in extra effort to solve our concern. He was friendly, outgoing and an excellent representative of your company. Jim Wolf

By James & Sheila W. on 10/08/19
Matt was at our house to perform routine maintenance of our furnaces. He was very thorough, competent and friendly. Arriving on time, he was very focused and completed the work on a timely basis.

By James & Sheila W. on 10/08/19
Michael Cottrell was here to address an AC issue this morning and impressed us with his knowledge, professionalism and willingness to put in extra effort to solve our concern. He was friendly, outgoing and an excellent representative of your company. Jim Wolf

By Joe L. on 10/07/19
Have always done a Great Job never have to call them back Riley has been servicing our Buderus Gas Boiler since new, I highly recommend them

By charlotte l. on 10/01/19
Michael Cottrell was professional and courteous.

By Beth M. on 09/30/19
Russ was terrific along with whole crew at South Shore Heating and Cooling. His years of experience were obvious. Professional, responsive, meticulous, and gladly (patiently) answered every question fully throughout the process. It was a rare treat to experience an...
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Russ was terrific along with whole crew at South Shore Heating and Cooling. His years of experience were obvious. Professional, responsive, meticulous, and gladly (patiently) answered every question fully throughout the process. It was a rare treat to experience an almost flawless process, delivered kindly, respectfully and neatly. Super nice guy and does beautiful work. You could tell his crew liked and respected him, too, which made for a positive atmosphere for everyone.
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By Bill N. on 09/26/19
Keith was once again terrific in every way. You're fortunate to have someone like him working for you!

By Bruce G. on 09/26/19
South shore Heating & Cooling is a reliable midcape HVAC company. We have used them for decades for installation, maintenance, and emergency repairs, and they have always performed well. Our most recent gas furnace cleaning/tuneup was with Brian, and he was quick, ...
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South shore Heating & Cooling is a reliable midcape HVAC company. We have used them for decades for installation, maintenance, and emergency repairs, and they have always performed well. Our most recent gas furnace cleaning/tuneup was with Brian, and he was quick, efficient, thorough, and neat. Highly recommended!
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By Craig W. on 09/25/19
***** * Just getting started with South Shore Heating and Cooling and have been pleased with everyone I have worked with including Dorothy, Kathleen , and Reilly up to this point. They got my boiler back on line quickly and at a very reasonable cost. I look forward...
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***** * Just getting started with South Shore Heating and Cooling and have been pleased with everyone I have worked with including Dorothy, Kathleen , and Reilly up to this point. They got my boiler back on line quickly and at a very reasonable cost. I look forward to future business including a system replacement for a seperate renovation project that is in the works. Thanks for your help!
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By Janet K. on 09/24/19
South Shore is a reliable and reputable company. They gave me the lowest quote on replacing my a/c unit. The salesman was honest and prompt. The installers were courteous and did the work efficiently. I will be using South Shore for all my heating and a/c work. ...
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South Shore is a reliable and reputable company. They gave me the lowest quote on replacing my a/c unit. The salesman was honest and prompt. The installers were courteous and did the work efficiently. I will be using South Shore for all my heating and a/c work. You can trust them.
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By Craig W. on 09/19/19
***** * Just getting started with South Shore Heating and Cooling and have been pleased with everyone I have worked with including Dorothy, Kathleen , and Reilly up to this point. They got my boiler back on line quickly and at a very reasonable cost. I look forward...
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***** * Just getting started with South Shore Heating and Cooling and have been pleased with everyone I have worked with including Dorothy, Kathleen , and Reilly up to this point. They got my boiler back on line quickly and at a very reasonable cost. I look forward to future business including a system replacement for a seperate renovation project that is in the works. Thanks for your help!
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By Francine M. on 09/18/19
air conditioning not working Called for service at 1PM Technician arrived at 2:30 PM Repaired and working at 3:30 PM Fast professional service in every aspect of this service call
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508-398-6901

Select any employee to see all their reviews.

Brian P
Rating:
59 total reviews!
Michael C
Rating:
55 total reviews!
Larissa H
Customer Service Rep.
Rating:
(40 total reviews)
Kathleen H
Customer Service Rep.
Rating:
(11 total reviews)
Ron A
Rating:
(42 total reviews)
Matt A
Rating:
(38 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period South Shore Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at South Shore Heating & Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Larissa H has a 5-Star average rating and a total of 40 total reviews
40 total reviews
By Robert D. on 10/16/19
On time and thorogh service. Answered any question about heating system.

By Ralph Cadman J. on 09/10/19
We were very happy with the service we received from Michael. He was very thorough . He even set our furnace so it would be more efficient.

By David N. on 08/29/19
Service was excellent

By Paul S. on 08/28/19
My ***** a/c stopped working, and I contacted South Shore to resolve. Larissa H. was very helpful and scheduled a same day service appointment for me. Technician Riley R. showed up on time, quickly diagnosed the problem and replaced the defective system board to ge...
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My ***** a/c stopped working, and I contacted South Shore to resolve. Larissa H. was very helpful and scheduled a same day service appointment for me. Technician Riley R. showed up on time, quickly diagnosed the problem and replaced the defective system board to get our system up and running again. He was very knowledgeable and explained what he was doing. Much thanks to your team for your quick response!
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By Catherine F. on 08/28/19
Keith was very professional and wonderful to work with. He listened to my questions and was very knowledgeable.

By alvan h. on 08/21/19
Arrived within time window, polite and courteous, went about the job right away, explained things done, overall, good experience

By Margaret S. on 08/07/19
Michael was right on time and did an excellent job, and was very courteous.

By Lee R. on 07/23/19
Matt was excellent in his maintenance work and we appreciate his timely work on our hoax system.

By George M. on 07/23/19
Am happy with the service. The system seems to have improved and the compressor is running less frequently since the service. Please have you sales department contact me for a quote on a new unit on the balance of the house that is not now air conditioned. It i...
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Am happy with the service. The system seems to have improved and the compressor is running less frequently since the service. Please have you sales department contact me for a quote on a new unit on the balance of the house that is not now air conditioned. It is probably requires a 2 ton unit. I would like to install it in the fall of 2019.
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By Suzanne S. on 07/22/19
no comment

By Nancy S. on 07/20/19
no comment

By Marian C. on 07/18/19
, Matt was excellent in explaining to me what needed to be done. I am praying for a few more years and will keep it maintained by your company. Larissa was also extremely helpful.

By Yolanda H. on 07/17/19
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Th...
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Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Thank you, Larissa, for being so kind...I will definitely be over to South Shore soon to meet you!
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By Dr. David S. on 07/16/19
All very nice and competent

By Yolanda H. on 07/16/19
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Th...
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Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Thank you, Larissa, for being so kind...I will definitely be over to South Shore soon to meet you!
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By Barry & Debbie G. on 07/16/19
You have a wonderful ambassador for South Shore Heating and Cooling in Larissa. I'd say best of the best.

By Yolanda H. on 07/16/19
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Th...
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Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Thank you, Larissa, for being so kind...I will definitely be over to South Shore soon to meet you!
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By Yolanda H. on 07/15/19
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Th...
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Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Thank you, Larissa, for being so kind...I will definitely be over to South Shore soon to meet you!
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By Yolanda H. on 07/15/19
She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on with it. Brooke would call me back...
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She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on with it. Brooke would call me back when she said she would....wonderful! and had everything in line to help me and, I imagine, all the other customers that have dealt with her. Not only very professional but caring and understanding. I am so happy South Shore has such an excellent Service Administrator!! (don't know Brooke's title but it should be VP!!) Thank you Brooke!
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By Yolanda H. on 07/15/19
This review is for Brooke S. She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on wit...
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This review is for Brooke S. She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on with it. Brooke would call me back when she said she would....wonderful! and had everything in line to help me and, I imagine, all the other customers that have dealt with her. Not only very professional but caring and understanding. I am so happy South Shore has such an excellent Service Administrator!! (don't know Brooke's title but it should be VP!!) Thank you Brooke!
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