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By Jack M. on 08/18/18
Excellent service and great installation crew. They were all very professional and friendly and knew what they were doing. They completed the project on time as promised. Extremely pleased with the final product. I highly recommend Sierra Pacific and I would u...
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Excellent service and great installation crew. They were all very professional and friendly and knew what they were doing. They completed the project on time as promised. Extremely pleased with the final product. I highly recommend Sierra Pacific and I would use them again. Jack and Milani
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By Fred A. on 08/17/18
Great experience, Friendly, courteous technician. Thank You

By Bill L. on 08/17/18
Scott was very professional and efficient. He also showed me the residue in the old furnace filter and replaced the filter with the new Lennox filter that I provided. This saved me from having to access the attic.

By Erika B. on 08/17/18
We purchased a brand new HVAC unit and duct work through Sierra Pacific. Installed 7/2015. Service and work was fair, despite a worker falling through my hallway ceiling and then needing that to be repaired. But Sierra Pacific handled everything and did a good j...
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We purchased a brand new HVAC unit and duct work through Sierra Pacific. Installed 7/2015. Service and work was fair, despite a worker falling through my hallway ceiling and then needing that to be repaired. But Sierra Pacific handled everything and did a good job. Fast forward 3 yrs later everything was working great, until one day among our 100 degree days in Sacramento our A/C stopped working. We called Sierra Pacific to come check it out because we are still under warranty for our new unit. Technician Carey came out, he was very nice, but had to take our whole unit apart to find out 2 copper wires internally were sitting on each other, which eroded a hole in one of the lines. This hole resulted in a loss of Freon and our unit to not work. Carey was very nice and showed us the issue. He stated he had never seen anything like this before. I asked if there was anything that could have been done to prevent this, his response - "no". I requested to have a supervisor to call me, which I expected the next day. I reached out the following day and left a message fro the Service Manager, Tricia.....NO call back. So the next day, Thursday I called again and spoke with Desiree this time. I asked if there was an update for my repairs, she responded no. I let her know the situation and that i had already left a message for Tricia, but have not received a call back. It is now Friday morning, 3 days since a service technician came out and found the problem. BUT no movement on my repairs, no update from a supervisor OR anyone in the company for that matter. I have filed a complaint with Lennox. The temps have been n the 80's the last few days, but going back up to 100 this weekend. My family with 2 young children and an elderly dog have NO A/C despite still paying a $13,000 bill for brand new unit 3 yrs that Sierra Pacific would like me to pay another $921 for the labor on a faulty unit. Does this sound like a company. I am not seeing or feeling any of their guarantees of great service and products currently!! - Very unhappy customers
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By James R. on 08/17/18
We had som issues with our solar panels. The service manager Janell was able to access or needs and was very helpful. Nicolas our service tech was able to get on that hot roof and make the necessary repairs. He even put in some extra screws to strengthen it from h...
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We had som issues with our solar panels. The service manager Janell was able to access or needs and was very helpful. Nicolas our service tech was able to get on that hot roof and make the necessary repairs. He even put in some extra screws to strengthen it from happening again. They were very professional and customer driven. I would highly recommend Sierra Pacific for great service!
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By James M. on 08/16/18
Great job. Great employee

By Robin T. on 08/16/18
Would like to say that this is a great company. They came to replace our coil in the air conditioner, arrived at 11am and didn't leave until 11pm

By Anne S. on 08/15/18
We had a wonderful service representative come and do our yearly maintenance for Air Condition and Heater unit. We got our system and solar panels from Sierra Pacific in 2014. We have been so please with the quality of our system as well as maintenance plan. We ...
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We had a wonderful service representative come and do our yearly maintenance for Air Condition and Heater unit. We got our system and solar panels from Sierra Pacific in 2014. We have been so please with the quality of our system as well as maintenance plan. We are able to keep our 2800 square foot house continuously at 73 degrees despite triple digit summer weather here in Sacramento.
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By Laszlo G. on 08/15/18
The Sierra Pacific Home & Comfort company replaced our 20 year old A/C and furnace system. They use high quality equipment (Lennox). The company and the people involved in this job exceed expectations: showed up in time, were courteous and very professional, and t...
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The Sierra Pacific Home & Comfort company replaced our 20 year old A/C and furnace system. They use high quality equipment (Lennox). The company and the people involved in this job exceed expectations: showed up in time, were courteous and very professional, and thoroughly cleaned up after finishing. Gary (Design Specialist) explained the workflow and the payment method (going through Costco, we could save more than 10% of the expenses). The installation crew (Cody, Lucas and Raul) worked very hard, and did an excellent job. One of the main reasons of my full satisfaction is that Ted (supervisor) and Hunter (engineer) spent several hours to find a solution to a problem that arose due to the fact that the modern equipment didn’t fit to the “old” house. (This had to do with the placement of the third return air grille.) They came up with an excellent idea that satisfied both the system requirements and our desire to have a non-intrusive and quiet return grille. Also thank you to Simone (scheduler, etc.) for her patience and helpfulness. Our overall experience with the company would need 6 stars . We recommend Sierra Pacific without hesitation. - Laszlo in EDH, CA
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By Laszlo G. on 08/15/18
The Sierra Pacific Home & Comfort company replaced our 20+ year old A/C and furnace system. They use high quality equipment (Lennox). The company and the people involved in this job exceed expectations: showed up in time, were courteous and very professional, and t...
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The Sierra Pacific Home & Comfort company replaced our 20+ year old A/C and furnace system. They use high quality equipment (Lennox). The company and the people involved in this job exceed expectations: showed up in time, were courteous and very professional, and thoroughly cleaned up after finishing. Gary (Design Specialist) explained the workflow and the payment method (going through Costco, we could save more than 10% of the expenses). The installation crew (Cody, Lucas and Raul) worked very hard, and did an excellent job. One of the main reasons of my full satisfaction is that Ted (supervisor) and Hunter (engineer) spent several hours to find a solution to a problem that arose due to the fact that the modern equipment didn’t fit to the “old” house. (This had to do with the placement of the third return air grille.) They came up with an excellent idea that satisfied both the system requirements and our desire to have a non-intrusive and quiet return grille. Our overall experience with the company would need 6 stars . We recommend Sierra Pacific without hesitation. - Laszlo Gutai.
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By Daryl R. on 08/15/18
service man said our capacitor was failing, so he replaced it at a cost of 310.00 down from 387.00, later i was on the internet and found that capacitor for between 10.00 and 20.00 dollars, my question why so much markup??

By barbara r. on 08/15/18
My solar pool heating system had leaking panel, a leaky vacuum relief valve and I needed a hose bib onto my pool pump installed. After a solid and honest analysis, Nickolas installed a new panel and valve, custom installed the hose bib, optimized and reprogrammed ...
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My solar pool heating system had leaking panel, a leaky vacuum relief valve and I needed a hose bib onto my pool pump installed. After a solid and honest analysis, Nickolas installed a new panel and valve, custom installed the hose bib, optimized and reprogrammed the whole solar system. He also took the time to explain everything (solar system, pump system, program of the "sunny boy" my pool system) to me. He was incredible professional, had broad and profound knowledge. There was not one question, which he could not answer. He went above and beyond customer service, was very professional, upbeat and positive, and I will request Nickolas again if my solar system would fail again. Thank you very much for your outstanding work. Sincerely A very happy customer in Carmichael
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By Tim D. on 08/14/18
Douglas, our service tech was exceedingly polite, very upbeat, explained all of the options for the service, and was very timely in the service. My wife and I are very happy with Sierra Pacific from install to service. Staff is always friendly and accommodating.

By Cody S. on 08/13/18
Quickly discovered my A/C issue and checked over rest of system for great price.

By Zachary M. on 08/13/18
The young guy they sent out to service our HVAC system (Thomas) was very efficient, professional and polite. I was very impressed!

By Michael B. on 08/11/18
I have been using Sierra Pacific for many years for all of my HVAC and Solar needs. They are a well run company and provide outstanding service.

By Carol B. on 08/10/18
Everything went well with the service man.

By Michelle and Edward H. on 08/10/18
Sierra Pacific Heating and Air are top notch! They put a new HVAC system in my home in September 2017 and they have been behind the product since day one! They come to my house for all my concerns and sometime when I think I have a problem and assure me that there ...
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Sierra Pacific Heating and Air are top notch! They put a new HVAC system in my home in September 2017 and they have been behind the product since day one! They come to my house for all my concerns and sometime when I think I have a problem and assure me that there is NO problem. Their service men respect my home and ensure they leave nothing behind down to a speck of dust. Sierra Pacific is the best out there and they defiantly take care of their customers. Thank you so much for taking care of us!
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By Michelle and Edward H. on 08/10/18
Sierra Pacific Heating and Air are top notch! They put a new HVAC system in my home in September 2017 and they have been behind the product since day one! They come to my house for all my concerns and sometime when I think I have a problem and assure me that there ...
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Sierra Pacific Heating and Air are top notch! They put a new HVAC system in my home in September 2017 and they have been behind the product since day one! They come to my house for all my concerns and sometime when I think I have a problem and assure me that there is NO problem. Their service men respect my home and ensure they leave nothing behind down to a speck of dust. Sierra Pacific is the best out there and they defiantly take care of their customers. Thank you so much for taking care of us!
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By Brenda K. on 08/09/18
Professional...Great Service. I like and trust the services Sierra Pacific provides to the Client Me.... During my appointment I had a few questions. They were answered...It's good to feel good about Services when I check on Maintenance of my air conditioning unit.
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