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By Mary L L. on 06/06/19
All technicians and service providers were polite, professional, and respectful. The installation was done in a timely fashion; I was always notified when someone was on their way, and actually got a photo visual through email, of whom to expect. What a great idea ...
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All technicians and service providers were polite, professional, and respectful. The installation was done in a timely fashion; I was always notified when someone was on their way, and actually got a photo visual through email, of whom to expect. What a great idea for security purposes! The areas in my home were cleaned up very well after the work was completed. I was given a tutorial on the new equipment, and any questions were thoroughly answered. Overall very satisfied!
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By kristina on 05/30/19
I had the best experience with Matt at Shipton's. He showed up on time, was super friendly and best of all, figured out what was wrong almost immediately and fixed the problem on the spot. This experience makes me so happy that I went with Shipton's for our AC!

By Michelle S. on 05/29/19
Nathan was very friendly, very efficient, and took care of everything we needed including a filter we didn't realize needed to be replaced. Great service!

By Maegan M. on 05/25/19
Thank you Jordan and Henrik for the amazing maintenance service today! Very professional, thorough and informative.

By Michael B. on 05/23/19
I have had nothing but first class service from Shipton's. The Technicians that called were courteous, helpful and extremely knowledgeable. Jared C. came to repair the furnace and was thorough and explained everything that he had done to repair the furnace. A very ...
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I have had nothing but first class service from Shipton's. The Technicians that called were courteous, helpful and extremely knowledgeable. Jared C. came to repair the furnace and was thorough and explained everything that he had done to repair the furnace. A very amicable young man **************************************************************
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By Eleanor G. on 05/22/19
Jordan H was at our home to do the spring tune up for our air conditioning unit. He was thorough and found a potential problem that could have resulted in the unit stopping this summer during a heat wave. He's coming back in a couple of days with the necessary part...
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Jordan H was at our home to do the spring tune up for our air conditioning unit. He was thorough and found a potential problem that could have resulted in the unit stopping this summer during a heat wave. He's coming back in a couple of days with the necessary part to fix the problem. He was also very pleasant and took the time needed to make sure everything was done properly. He even helped me get my outside water connection up and running!
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By Vince Cosentino on 05/22/19
Excellent service and Communication.

By Debbie M. on 05/21/19
Extremely excellent service from Nathan. Checked everything and imparted very helpful information to us re out heating and cooling system along with the building we live in. Very happy with his service and highly recommend him.

By Elizabeth S. on 05/16/19
Trina was amazing: very energetic, personable and very thorough and efficient. Takes great pride in her work.

By Trevor U. on 05/08/19
Scott was very professional and well spoken. I was impressed with the discussion on how the organization mentors and trains employees. Its not a matter of getting someone cheap right out of school trying to throw parts at a problem. I was particularly pleased wi...
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Scott was very professional and well spoken. I was impressed with the discussion on how the organization mentors and trains employees. Its not a matter of getting someone cheap right out of school trying to throw parts at a problem. I was particularly pleased with my discussion with how happy he is with the owners and that the owners treat the employees well. Having someone happy with their employer working on my furnace gives me confidence. They will be back when I need them again.
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By Steve Kawamura on 05/06/19
Nathan was professional and knowledgeable. He made the experience enjoyable. Also, he cleaned up after use of my garden hose!

By Robert 'Bob' L. on 05/02/19
Nathan came to my home to service the AC. He came at the scheduled time and started right away by putting on his booties, not that he had to but explained it was part of his routine. At 82 I know how important routines are in daily living. He was kind, courteous an...
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Nathan came to my home to service the AC. He came at the scheduled time and started right away by putting on his booties, not that he had to but explained it was part of his routine. At 82 I know how important routines are in daily living. He was kind, courteous and knew what he was doing. Easy to talk to we had a number of things to help pass time which I hope was good for him and myself. I know oh to well how boring some days can be. All in all he raised the Shipton standards *************************************************************** **************************************************. Thank you
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By Shirley Wilson on 04/30/19
Always friendly and courtious

By Mrs Janus on 04/25/19
Nathan was very nice, friendly, neat, very knowledgeable. Showed that he loves his work and the company. He is an asset to your organization.

By Carole G. on 04/23/19
Nathan came to our unit at our condo to do a yearly check on our AC. He is a very pleasant person, very nice and easy going. He came at precisely the time we booked our appointment and checked our furnace/AC. I found Nathan helpful with any questions I had and was ...
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Nathan came to our unit at our condo to do a yearly check on our AC. He is a very pleasant person, very nice and easy going. He came at precisely the time we booked our appointment and checked our furnace/AC. I found Nathan helpful with any questions I had and was easy to get along with having discussions on general things with talking about cooking, etc with fun. He was a pleasure to have and represents Shipton's with high respect from me. He told me about the AC and furnace and told me what had been done in the past and the condition of our furnace/AC. I found him very helpful with information *************************************************************** *************. No problems whatsoever.
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By Kathy Y. on 04/21/19
Technician Nathan Lewis arrived on time. He was polite, courteous and very professional. My dog liked him (and she doesn't like many!!) so that speaks volumes. Nathan was very personable and answered all my questions. Shiptons is lucky to have him. Would highly recommend.

By Eryl on 04/16/19
We recently had our ducts cleaned through Clean Air Solutions. Our initial point of contact was via telephone. Cheryl was very friendly and was happy to answer my questions. She quickly found an appointment time that worked with my schedule. As a service that we ca...
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We recently had our ducts cleaned through Clean Air Solutions. Our initial point of contact was via telephone. Cheryl was very friendly and was happy to answer my questions. She quickly found an appointment time that worked with my schedule. As a service that we can not immediately evaluate, this review is based solely on our customer service experience. Clean Air Solutions sent Jordan H. from Shipton's Heating and Cooling Ltd. to be our technician. Jordan was knowledgeable, polite and efficient. Based on his experience he provided helpful tips about our ducts as well as our air conditioner. He also encouraged us to contact Clean Air Solutions should we have an additional questions or comments. We were very satisfied with the level of customer service Clean Air Solutions and Shipton's Heating and Cooling provided.
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By Ron L. on 04/11/19
Nathan L. was at my home today for a service call. He has been here before and I am very impressed with his outstanding technical and personal skills. I am also impressed with the office staff at Shipton's.

By Pearl B. on 03/27/19
he was very knowledgable. kind and did not pressure us in buying anything extra just what we needed. pleasure to have in our home. would welcome him back to work on our furnace anytime

By Micah van D. on 03/21/19
Rarely do I write Google reviews but our experience with the Shipton's team is worth sharing. We noticed our 20 year-old water heater was leaking at 6am in the morning. I called Shipton's at 8am to ask for a quote and timeline to get a new water heater. The lad...
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Rarely do I write Google reviews but our experience with the Shipton's team is worth sharing. We noticed our 20 year-old water heater was leaking at 6am in the morning. I called Shipton's at 8am to ask for a quote and timeline to get a new water heater. The lady on the phone said she'd make a note that we were without hot water and place urgent on the request. I received a call back from Andrew, a Shipton's salesperson at 8:30am with a basic estimate over the phone. We agreed to have Shipton's replace the water heater and he arranged to come by the house at noon to sign the paperwork. He arrived right at noon and he mentioned that the service team was already loading up the new water heater and should arrive soon. At 1:30pm, two technicians Matthew F. and Jared C. showed up. They quickly problem solved our unique basement situation including where to run the new vent in the most effecient and clean-looking way. The new water heater was completely installed by 4:30pm and they took 20 minutes to walk me through basic details of the new tank including all the safety features. From noticing the leak at 6am, to having a new water heater installed and running only took a total of 11 hours! I really appreciated Shipton's attempts to do whatever was in their power to provide quality and quick service. Thanks!
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Select any employee to see all their reviews.

Jared C
4 Years
Rating:
84 total reviews!
Marty C
4 Years
Rating:
78 total reviews!
Nathan L
Rating:
(53 total reviews)
Jamie F
3 Years
Rating:
(52 total reviews)
Trina E
Rating:
(51 total reviews)
Nigel L
2 Years
Rating:
(37 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Shipton's Heating & Cooling Ltd. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Shipton's Heating & Cooling Ltd.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
(905) 549-4616
Jamie F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
52 total reviews
By Mary L L. on 06/06/19
All technicians and service providers were polite, professional, and respectful. The installation was done in a timely fashion; I was always notified when someone was on their way, and actually got a photo visual through email, of whom to expect. What a great idea ...
(View More)
All technicians and service providers were polite, professional, and respectful. The installation was done in a timely fashion; I was always notified when someone was on their way, and actually got a photo visual through email, of whom to expect. What a great idea for security purposes! The areas in my home were cleaned up very well after the work was completed. I was given a tutorial on the new equipment, and any questions were thoroughly answered. Overall very satisfied!
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By Fulvio D. on 02/17/17
Jamie from Shipton's attended at our home today for the yearly furnace review as per the plan we have. I was very happy with his look over, as he was professional, friendly, and didn't leave a mess. He didn't mind my various questions, and offered not only helpful ...
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Jamie from Shipton's attended at our home today for the yearly furnace review as per the plan we have. I was very happy with his look over, as he was professional, friendly, and didn't leave a mess. He didn't mind my various questions, and offered not only helpful suggestions, but was also not pushy about any of them. A good guy & straight shooter. Thanks J.
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By susan n. on 12/30/16
Jamie is awesome. I would definitely recommend your company based on his performance.

By Ray W. on 12/21/16
Jamie F. did a great job, took his time and did it right.

By Christine L. on 06/02/16
Jamie, my service pro, was awesome! On time, professional, knowledgeable and friendly. Second year I've used Shipton's for my heating/cooling service and both times were fantastic.

By Ilka M. on 06/01/16
Jamie F. was a very competent and friendly technician. He took the time to explain a few things to me. Having recently lost my husband, and never changing a furnace filter, he explained what to look for so I would know when I needed to change the filter, He also to...
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Jamie F. was a very competent and friendly technician. He took the time to explain a few things to me. Having recently lost my husband, and never changing a furnace filter, he explained what to look for so I would know when I needed to change the filter, He also took it out and made sure I knew how to put it back in and close the door that houses the filter. He is very friendly and knowledgeable.
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By Michael A. on 05/31/16
Jamie was very courteous and knowledgeable answering all our questions. He performed the service work in a professional and timely manner. The quality of Shipton's staff, and work is beyond reproach. I highly recommend this company to anyone needing HVAC service or equipment.

By Roy R. on 05/26/16
One of the best service calls. Jamie explained everything and took his time to do everything correctly. Shipton's are the best and I have tried quite a few.

By Michael A. on 05/19/16
Jamie F. came yesterday for annual maintenance check-up and arrived on time with a friendly greeting at our door. He went right to work and explained all he planned to do and got the work done quickly. I bugged him a little with questions which he answered in a c...
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Jamie F. came yesterday for annual maintenance check-up and arrived on time with a friendly greeting at our door. He went right to work and explained all he planned to do and got the work done quickly. I bugged him a little with questions which he answered in a courteous and complete manner, explaining the workings of our furnace and ac unit. Everything checked out OK and when I asked about duct cleaning, he went into detail about that, leaving us with a quote should we decide to go ahead. Very pleased with his attitude and demeanor, great asset to the business. Highly recommend this company to anyone needing HVAC products or service.
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By Luisa M. on 05/13/16
Just wanted to say that Jamie F. was an excellent Shiptons employee. Answered all my questions ,did his job in a timely maner and very polite .

By Linda M. on 05/12/16
Thank you to Jamie F. who came today to service our air conditioner for the summer.. A very pleasant young man. Serviced and explained what he did no pressure.

By Salvina on 05/08/16
Jamie F was great. He explained what he was doing and was very friendly. I would recommend to Shipton's for all services.

By Dan F. on 05/06/16
Jamie F did a great job today explaining exactly what he was doing to check my AC. Answered all my questions very well. Great people skills!!

By Barb G. on 05/04/16
Semi-Annual inspection of furnace and air condition was conducted . The service pro was knowledgeable of the equipment, but also not afraid to reach out to a co-worker when presented with something he was unfamiliar. The work area was left clean and tidy, and servi...
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Semi-Annual inspection of furnace and air condition was conducted . The service pro was knowledgeable of the equipment, but also not afraid to reach out to a co-worker when presented with something he was unfamiliar. The work area was left clean and tidy, and service pro was pleasant and well presented. This is the type of experience I have found when dealing with Shipton's, either on the phone or in person. We are very satisfied with the service!
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By Anne L. on 05/02/16
I have dealt with Shipton's for a number of years & their service has always been excellent. All staff are very knowledgeable, service prompt & completely reliable.

By Jennie on 04/27/16
(no comment)

By lucy on 04/21/16
Best Service, Best Employees, Best Products. Very Polite & helpful, really could not ask for better anything out of this company & the workers.

By matt on 11/24/15
Service guy was great. He explained what he was doing and was very friendly.

By Rae R. on 11/19/15
Jamie did an excellent job servicing our furnace. I would recommend Shipton's to other people

By Elizabeth D. on 10/31/15
Jamie was prompt with his appointment and explained the procedure he was performing doing the duct work and answered my questions.
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