We had an excellent experience with the technician, Krzysztof, who came to our house to service our new HVAC system. We heard a whistling sound when the furnace went up in temperature. Krzysztof spent considerable time determined to get to the source of the problem--which turned out to be small air pockets in the new humidifier. He then easily corrected the problem. He also went the extra mile to assist us with our new high-tech thermostat, connecting our mobile phone to the thermostat for programming when away from home and taking the time to explain to us how the thermostat worked. Based on our very positive experience, we asked Kryzysztof to be our key contact and technician relating to our maintenance contracts with Shavitz. Krzysztof is a true professional, very knowledgeable and willing to assist in every way.
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Krzysztof is awesome. He had been to my house before to do my annual maintenance and he remembered my house and my boiler. I have an old boiler and it turns out it was malfunctioning, which was no surprise to me, as it had not been working well for the weeks prior to my appointment. Based on the issues he found during his inspection, he expected that I would need to replace 4 parts and with the parts and labor, it was going to cost over 1k. When he came back with the parts to do the repairs, he found that 2 of the parts he ordered really did not need replacement. The bill went down significantly. I appreciated his integrity and his hard work. Last night, our heat was better than it had been in weeks. We slept well because the heat was perfect and I know that the technician who did the work was skilled, honest, thorough, and professional.
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The Shavitz company provided me with both timely and courteous service. Their prices were comparable to the competition, actually lower. The installers were knowledgeable, neat and efficient. I could not ask for better service. I have recommended them to friends and neighbors and all that have used them have been equally satisfied.
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Technician Krzysztof was courteous and professional when he came by to add refrigerant (at no cost) to get our AC to function temporarily until they are able to install a new HVAC system at the end of this month. He gave us some great tips on what to do to maintain our system functioning properly and efficiently. Thank you young man.
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Shavitz might have literally saved our lives. On the hottest day of the summer our air conditioning broke. We were quickly able to make an appointment and they had the problem diagnosed quickly. He wouldn’t walk into my house without shoe covers and was extremely professional and courteous the whole time. He showed me photos to explain what the issue was and how to solve it. The price for the visit and fix were made clear from the beginning with no hidden fees anywhere. I’d highly recommend to anyone with a similar emergency or even a routine check.
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I have used Shavitz for 18 years and would never think to switch. All the people I speak with on the phone or come to the house are professional and very knowledgeable. Krzysztof K. was the most recent technician and I was very impressed with his work ethic and depth of knowledge. A testament to Shavitz' careful and thorough screening when hiring. Thank you for all you have done and will continue to do for me. Patty D.
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