Shawn B is one of Shavitz's best mechanics as far as I'm concerned. He is thorough, knowledgeable, responsive and pleasant no matter what the visit is for. He keeps me informed with photos throughout his time here, and is very good at working on his own and remembering the layout of my house [which is not your standard cookie-cutter plan]. I'm always happy when Shawn arrives at my door, and I hope the Shavitz family appreciates him as much as I do!
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I've been a loyal Shavitz Heating customer for many years and they never disappoint. From scheduling on everyone I interacted with was pleasant, professional and courteous. Cornelius M. came out to troubleshoot and fix my heating boiler and quickly diagnosed the problem and had the part on his truck. Boom...Done! Thanks!
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Cornelius addressed a recurring boiler issue, discovering an installation that had been previously done in a way that wasn't sustainable. He quickly diagnosed the issue, and worked diligently for two hours to rebuild a part of the boiler and resolve the issue. He was professional, communicative, and ultimately, a
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I received prompt and excellent service from Craig and Nathan. They quickly analyzed the problem and took the steps needed to get me to a solution. This was in a commercial office building, but now I'm planning to get a quote from them for some work in my apartment (adding an exhaust vent above the stove in my kitchen).
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Jen Jen was a welcome breath of fresh air. She sympathized with my urgent crisis situation after a basement flood. Jen was sweet and encouraging on the phone. She helped get me out of my misery by dispatching someone immediately when I called even though it was very late in the day. Henry Henry came to save my furnace in the late evening. He was a true professional - knowledgeable and worked diligently to diagnose the problem. His explanations of what what happening and how to correct it were clear and precise. Henry wasted no time and fixed the issue with the furnace. He was friendly and very cordial. He has a bright pleasant personality - the kind of guy anybody would like to hang out with.
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Consistently great service. Everyone at Shavitz is friendly and helpful. They come quickly when there is a problem; they stand by their work and address the rare problem with no hassle and no charge; they leave my house cleaner than they found it; and their work is great. They never try to upsell; the tell me about the high, medium, and low end options, and don't pressure me to choose one or the other. Shawn came to help us this last time; I happened to have a friend drop by and even she was impressed with how great he was. She left with Shavitz's number so she can call them about the 3-flat she owns in Chicago! We have a boiler and furnace from them; eventually our old AC will fail, and then we'll be getting that from Shavitz.
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Outstanding service. Krzysztof cam tow hours earlier than promised, which was wonderful because we were very cold. He analyzed the problem and fixed it in a short tome, and also inspected our furnace and gave us advice about the future. He was polite, friendly and professional and knowledgeable. We are delighted that he was able to help us.
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I would like to thank Shavitz Heating and Cooling for their excellent work. My elderly parents old boiler had stopped working and they were without heat just prior to the freezing temperatures. I would like to personally thank Sev and Ryan who quickly mobilized the team with arrangements for a new boiler the next morning. The Shavitz team worked quickly and efficiently and completed the installation. Shavitz is professional and courteous providing exemplary service. I highly recommend them and would not hesitate to use them for any future heating and cooling needs. Great job!
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Shawn provided excellent service in diagnosing and providing solutions to our heating problem. He took the time to explain what was happening and why, and to offer solutions for improved heat flow. He also performed a thorough check of our furnace to make sure it was operating properly and safely. Not only is he knowledgeable, but also very courteous. Shawn is highly recommended.
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New to Skokie, and needed to find a reliable Heating & Cooling Company. Shavitz is just that. From the call to the office, which was helpful, knowledgeable and did everything to get a technician to solve the problem quickly at our home. Our technician Cornelius M. was wonderful. He was professional, nice, patient with all of our questions and most of all so knowledgeable, and an expert in this field. He worked for hours to solve our problem inside and get our heat running, the best he could during this unexpected frigid cold, and will be back to complete the job in early Spring when he can finish out doors so all the necessary work will be complete. We have that date all set already. The price was reasonable for the work done and to be done, and the service plans offered which we did sign up for also reasonable. It will give us a peace of mind to have Shavitz maintaining our future Heating and Cooling needs.
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