CALL TO SCHEDULE
703-968-0606
or book online
By John K. on 02/15/19
We had questions regarding the correct settings for our humidifier. Joe answered our call promptly and not only answered our questions about the humidifier but took time to make sure we knew the correct procedures for keeping our HVAC operating properly. He was ef...
(View More)
We had questions regarding the correct settings for our humidifier. Joe answered our call promptly and not only answered our questions about the humidifier but took time to make sure we knew the correct procedures for keeping our HVAC operating properly. He was efficient, effective, and highly knowledgeable. We were very satisfied with the service he provided us.
(View Less)

By Joseph W. on 02/14/19
I called early in the morning and they were able to send Chris the same day. He even came earlier than expected. He confirmed what the problem was quickly. The same problem a friend who was in the HVAC business for over 30 years diagnosed by listening to over phone...
(View More)
I called early in the morning and they were able to send Chris the same day. He even came earlier than expected. He confirmed what the problem was quickly. The same problem a friend who was in the HVAC business for over 30 years diagnosed by listening to over phone. Chris will be my go to Tech.
(View Less)

By Joseph W. on 02/14/19
I called early in the morning and they were able to send Chris the same day. He even came earlier than expected. He confirmed what the problem was quickly. The same problem a friend who was in the HVAC business for over 30 years diagnosed by listening to over phone...
(View More)
I called early in the morning and they were able to send Chris the same day. He even came earlier than expected. He confirmed what the problem was quickly. The same problem a friend who was in the HVAC business for over 30 years diagnosed by listening to over phone. Chris will be my go to Tech.
(View Less)

By Andrew S. on 02/12/19
Clint from SSI was very professional and knowledgeable about the system he inspected and fixed, I would definitely recommend this contractor to anyone seeking AC/heating repair service UPDATE: The technician Clint from SSI returned again this winter to repair an e...
(View More)
Clint from SSI was very professional and knowledgeable about the system he inspected and fixed, I would definitely recommend this contractor to anyone seeking AC/heating repair service UPDATE: The technician Clint from SSI returned again this winter to repair an emergency heat outage, it was 30 degrees outside. Really appreciate what a great job he did for us in this emergency situation once again UPDATE: Had Gene M from SSI come for some plumbing needs, this is the first time using SSI for plumbing. Fantastic service, Gene was on time, great job, & very fair price. Thanks Gene!
(View Less)

By Susan L. on 02/08/19
SSI plumber Michael was able to fix a plumbing issue that 2 others plumbers couldn't fix. In addition to being very skillful he was very polite and professional. Recommend him for anyone needing plumbing work.

By Mildred S. on 02/07/19
I have done business with this company for over 20 years and I have always been pleased with the level of service and the products I have purchased for my home. I now have an annual plumbing maintenance contract on my plumbing system which brings me peace of mind....
(View More)
I have done business with this company for over 20 years and I have always been pleased with the level of service and the products I have purchased for my home. I now have an annual plumbing maintenance contract on my plumbing system which brings me peace of mind. There service technicians are always friendly and knowledgable and are in and out as quickly as possible being considerate of my time. But they get the job done at a very high quality level. Outstanding customer service.
(View Less)

By Stephanie B. on 02/06/19
Clint was my service technician this morning. He arrived on time, was super knowledgeable, friendly and easy to work with. He addressed all of my questions and concerns, was patient and happy to explain things when I requested more information. Thanks for a good job!

By Kathy M. on 02/03/19
very easy to work with and quick to get job scheduled.... beginning with Bacon , our sales guy and finishing up with Dan, our service technician....great people to work with and great service!

By Frederick Pam M. on 02/02/19
Joe from SSI was very professional and knowledgeable in troubleshooting my furnace issues. He was honest and listened very closely to my description of the intermittent problems my unit was experiencing during the polar vortex. I would highly recommend Joe to troub...
(View More)
Joe from SSI was very professional and knowledgeable in troubleshooting my furnace issues. He was honest and listened very closely to my description of the intermittent problems my unit was experiencing during the polar vortex. I would highly recommend Joe to troubleshoot and resolve your HVAC issues.
(View Less)

By Matt I. on 02/02/19
Clint at SSI provided great customer service~ polite, personable, quick, explained everything in detail.

By Andrew Laurissa S. on 02/01/19
I called SSI when I needed a new humidifier installed in my home. They not only gave me excellent advice on which unit would be best for my house, but the installation was superb. Dan was professional and friendly, and he took time to answer all my questions and te...
(View More)
I called SSI when I needed a new humidifier installed in my home. They not only gave me excellent advice on which unit would be best for my house, but the installation was superb. Dan was professional and friendly, and he took time to answer all my questions and tell me about the new unit and how it worked. Overall, an excellent experience!
(View Less)

By Ali K. on 02/01/19
Great service.Technician was knowledgeable and professional.

By Audrey B. on 01/30/19
Brian was great, efficient, friendly, clean, personable and did super work . SSI was exceptional about getting someone out there quickly (was able to see a tech same day!) for two plumbing issues. Definitely will use again if necessary but hope to not have any mor...
(View More)
Brian was great, efficient, friendly, clean, personable and did super work . SSI was exceptional about getting someone out there quickly (was able to see a tech same day!) for two plumbing issues. Definitely will use again if necessary but hope to not have any more plumbing issues anytime soon! :)
(View Less)

By Kevin M. on 01/30/19
Great job!! Totally recommend Service Specialties Inc. and service tech, Brian Ford. Both did a great job with the installation of a new hot water heater! Thanks!

By Andrew B. on 01/28/19
I was very pleased with my service technician. He quickly diagnosed the problem with my furnace, ordered the parts necessary for repair, and had it up and running very quickly.

By Cheryl B. on 01/28/19
SSI Plumbing service is excellent. I have a service plan so I get quick, courteous service. Michael is awesome and very knowledgeable. I have been using this service for several years and it is nice to know that I have a great resource to contact if I have any pl...
(View More)
SSI Plumbing service is excellent. I have a service plan so I get quick, courteous service. Michael is awesome and very knowledgeable. I have been using this service for several years and it is nice to know that I have a great resource to contact if I have any plumbing issues. I also use SSI for my HVAC and Joe has been awesome with every visit for semi annual service and any in between issues. Very courteous and knowledgeable about HVAC systems. Great company to do business with.
(View Less)

By Cheryl B. on 01/28/19
SSI Plumbing service is excellent. I have a service plan so I get quick, courteous service. Michael is awesome and very knowledgeable. I have been using this service for several years and it is nice to know that I have a great resource to contact if I have any pl...
(View More)
SSI Plumbing service is excellent. I have a service plan so I get quick, courteous service. Michael is awesome and very knowledgeable. I have been using this service for several years and it is nice to know that I have a great resource to contact if I have any plumbing issues. I also use SSI for my HVAC and Joe has been awesome with every visit for semi annual service and any in between issues. Very courteous and knowledgeable about HVAC systems. Great company to do business with.
(View Less)

By Barry K. on 01/28/19
Jacob and Eric were excellent and professional during my HVAC installation. The new Trane system is so nice! Glad I chose SSI and will not hesitate to do do in the future! And SSI made me the best deal so feel I got the most bang for my buck. Thanks again Eric and Jacob!

By Wendy D. on 01/27/19
I've had an excellent experience with SSI for my new HVAC system. I was referred to them by a friend, who also had an excellent experience. My installation was led by Brendan, who was punctual, knowledgeable, courteous and easy to have in my home. He also obviou...
(View More)
I've had an excellent experience with SSI for my new HVAC system. I was referred to them by a friend, who also had an excellent experience. My installation was led by Brendan, who was punctual, knowledgeable, courteous and easy to have in my home. He also obviously knew how to do his job well! I love my new system and thermostat. I would recommend SSI highly.
(View Less)

By Judith S. on 01/25/19
Jermain did an outstanding job finding and solving my heater issues. THANK YOU!
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
703-968-0606
or book online

Select any employee to see all their reviews.

Clint B
11 Years
Rating:
160 total reviews!
Joe S
9 Years
Rating:
78 total reviews!
Renee M
Customer Service Rep.
6 Years
Rating:
(50 total reviews)
JR R
Customer Service Rep.
17 Years
Rating:
(17 total reviews)
Joe W
23 Years
Rating:
(70 total reviews)
Chris L
25 Years
Rating:
(70 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Service Specialties, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
703-968-0606
or book online

Customer service is always a top priority at Service Specialties, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
703-968-0606
or book online
Joe W has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
70 total reviews
Joe has been with SSI for 5 years and in the industry for 20 years. He is very familiar with the comfort concerns of our Northern VA Clients and will do anything to get their home where they want it to be! In his off time, he likes to help out at the church and spend time with his wife and daughter.
By Cheryl B. on 01/28/19
SSI Plumbing service is excellent. I have a service plan so I get quick, courteous service. Michael is awesome and very knowledgeable. I have been using this service for several years and it is nice to know that I have a great resource to contact if I have any pl...
(View More)
SSI Plumbing service is excellent. I have a service plan so I get quick, courteous service. Michael is awesome and very knowledgeable. I have been using this service for several years and it is nice to know that I have a great resource to contact if I have any plumbing issues. I also use SSI for my HVAC and Joe has been awesome with every visit for semi annual service and any in between issues. Very courteous and knowledgeable about HVAC systems. Great company to do business with.
(View Less)

By Terry S. on 01/24/19
Joe W did an amazing job diagnosing and fixing our heat pump problem. He worked for over three hours today...it was a lengthy job. He was very professional, competent, and detail-oriented. He was also patient about explaining the work that he was suggesting we have...
(View More)
Joe W did an amazing job diagnosing and fixing our heat pump problem. He worked for over three hours today...it was a lengthy job. He was very professional, competent, and detail-oriented. He was also patient about explaining the work that he was suggesting we have done, and he answered all of our questions with ease. I highly recommend him and the SSI company as a whole!
(View Less)

By Deborah B. on 12/19/18
I can always count on Joe W. to keep our system running smoothly. In addition to the biannual contract checkups, I rely on Joe to diagnose and repair any issues we may have, which have fortunately been far and few between as he keeps a close eye on everything. He...
(View More)
I can always count on Joe W. to keep our system running smoothly. In addition to the biannual contract checkups, I rely on Joe to diagnose and repair any issues we may have, which have fortunately been far and few between as he keeps a close eye on everything. He tells me the how and why of what he services and offers suggestions to get the most from our system. Our HVAC system is the most important and valuable piece of equipment in our house. I feel confident knowing that it is well taken care of by Joe. In addition to being an excellent technician, he is a pleasure to have in my home. Clean, neat, respectful and always, always, always cheerful.
(View Less)

By Amber M. on 08/17/18
The team was great. They were able to get out the same day, diagnose, and fix the HVAC issue in one afternoon. They were true to the time window and had reasonable prices!

By Andrea A. on 08/17/18
We had SSI out today to service our AC unit. Joe W came out and took care of our issue quickly and efficiently. Moreover, he was friendly, service oriented and knowledgeable. A rare combination of qualities in service people. We have used SSI for years and the cons...
(View More)
We had SSI out today to service our AC unit. Joe W came out and took care of our issue quickly and efficiently. Moreover, he was friendly, service oriented and knowledgeable. A rare combination of qualities in service people. We have used SSI for years and the consistency of excellent service continues!
(View Less)

By Michael J. on 07/05/18
Courteous, cheerful, and thorough service. Highly recommended.

By Ric T. on 05/30/18
(no comment)

By Mike V. on 05/29/18
Excellent customer service!!!! Started with the appoinment schedulers, who kept me up to date on my service technicians progress and when he would arrive at my house, especially cause i work in the car industry and my schedule is busy. Once Joe arrived at my house ...
(View More)
Excellent customer service!!!! Started with the appoinment schedulers, who kept me up to date on my service technicians progress and when he would arrive at my house, especially cause i work in the car industry and my schedule is busy. Once Joe arrived at my house he was a constant professional and personable and was looking out for my best interest. He will be my service technician until my unit is done and because of his great service and honesty. I will purchase a new unit from this company. Thanks for all the great work!!
(View Less)

By Tenant Caroline Y. on 05/15/18
Great Customer Service! The technician friendly and explained the issue.

By Jason M. on 04/25/18
Joe Williams is the consummate professional who knows HVAC. For me, he turned a bad situation into a positive. I highly recommend him!

By Justin T. on 02/18/18
SSI has done major HVAC and water heater installations for me. Results were excellent. Company is professional, and the prices are far better than the standard. Technicians are obviously highly trained and experienced. Sales department is no pressure and provided t...
(View More)
SSI has done major HVAC and water heater installations for me. Results were excellent. Company is professional, and the prices are far better than the standard. Technicians are obviously highly trained and experienced. Sales department is no pressure and provided thorough information on products, installation and pricing.
(View Less)

By Connie G. on 02/02/18
The Technician was very knowledgeable, friendly and helpful in the service of my furnace/AC. I would highly recommend this company over all in my area for your service and repairs.

By Ryan K. on 12/09/17
Prompt service, this company really embraces technology and this in turn really elevates the customer experience. Technicians always appear to be well trained and represent the company well. Very pleased with office staffs communication. Truly refreshing to f...
(View More)
Prompt service, this company really embraces technology and this in turn really elevates the customer experience. Technicians always appear to be well trained and represent the company well. Very pleased with office staffs communication. Truly refreshing to feel like a valued customer. Pride in ownership really shows through with this company!
(View Less)

By Gentry Penny I. on 12/05/17
Had service performed by SSI today. The technician was Joe W. He arrived promptly on time, diagnosed and competed the required service quickly. He took time to explain the problem and the resolution. Joe was very friendly and was very knowledgeable, and seemed to e...
(View More)
Had service performed by SSI today. The technician was Joe W. He arrived promptly on time, diagnosed and competed the required service quickly. He took time to explain the problem and the resolution. Joe was very friendly and was very knowledgeable, and seemed to enjoy his work. Joe and other SSI technicians and supervisors at the office have been extremely pleasant to work with during the recent installation of our two HVAC units. Their friendliness, efficiency, courteous service are truly a testament to founder of SSI who prided himself with excellent personal service to all his customers. My wife and I are proud to recommend SSI for all your HVAC needs.
(View Less)

By Jane Y. on 11/04/17
So glad that Joe W. was the Service Specialist to inspect/service my HVAC system. He is the consummate professional - knowledgeable, thorough, and also personable. I want Joe W. to be my Service Specialist for future inspections/services.

By Harold James, I. on 10/27/17
Both people I dealt with were very helpful, very professional!! The service tech Joe W. was very personable!! I would recommend them to anyone in need of any HVAC services!!

By Charles K. on 10/16/17
Joe Williams did an excellent job servicing our Heating/Air conditioning. Joe was timely, thorough, professional and answered the many questions I had. Joe and SSI are Highly recommended!

By Linda B. on 09/05/17
A great experience. Prompt, efficient and with a wonderful attitude. I would highly recommend them to anyone!!

By Valerie G. on 06/21/17
Quick , efficient and a fair price . Would definitely use again !

By Rod Z. on 06/13/17
Worked the issue all the way through without immediately trying to sell me something new.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.