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703-968-0606
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By Brent Colleen B. on 10/17/19
SSI's Fred Bayne did a great job winterizing my HVAC. Competent. Professional. Personable.

By Harsh M. on 10/17/19
Estimator was very courteous and helping to understand the requirements.

By Carlos R. on 10/16/19
Michael was right on time and demonstrated knowledge of the subject and was very helpful in explaining what he was accomplishing during the repair process.

By Jose G. on 10/15/19
Service was awesome. Michael did a great job. Price is another matter. Next time I will shop around.

By Cathy E. on 10/15/19
They were very professional, showed up when they said they would and did a great job

By Frank T. on 10/14/19
Service Specialties Inc. - We had our HVAC winter inspection on 14 October. The Tech called in advance of the appointment window to let us know they were on the way. Tech (Clint B.) showed up on time. He conducted a very thorough inspection. He was professiona...
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Service Specialties Inc. - We had our HVAC winter inspection on 14 October. The Tech called in advance of the appointment window to let us know they were on the way. Tech (Clint B.) showed up on time. He conducted a very thorough inspection. He was professional, courteous and personable. AWESOME JOB - AWESOME EXPERIENCE !!!!
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By John F. on 10/13/19
Brian was very prompt and thorough in his installation of a new electric water heater after removal of the old one.

By Nancy E. on 10/11/19
Prompt and dependable service

By Phillip P. on 10/08/19
Joe Sechler was very professional and courteous. He was punctual, polite and explained all the details of what he did for our fall furnace inspection. He went over what service was performed. I will request Joe to service my furnace in the spring. Thank you Joe for a nice experience.

By Tomas A. on 10/07/19
The service is good but it’s too expensive...I told him that I need a plumber NOT a Doctor

By Matt M. on 10/07/19
Brian F. understood what needed to be done almost immediately and resolved both issues in record time. Thanks for a job well done Brian!

By Yvonne G. on 10/06/19
I was very please with the entire procedure. Everyone was very polite and informative. Work was done efficiently and neatly. I would definitely recommend SSI to others.

By Elizabeth D. on 10/06/19
I was not happy waiting until 5 p.m. for service but when the technician came he was thorough and efficient. He confirmed the leak was from my upstairs neighbors toilet. Now to get that repaired.

By Helena Charles A. on 10/05/19
A thorough check of my system to make sure the diagnosis was correct, before any service was performed.

By Pamela M. on 10/05/19
SSI did a great job replacing our hot water heater. It was really old and all the water wouldn't drain out of it. So they had to haul the 75 gallon tank up a flight of stairs from the basement and didnt complain or make a fuss. They were polite and friendly and fin...
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SSI did a great job replacing our hot water heater. It was really old and all the water wouldn't drain out of it. So they had to haul the 75 gallon tank up a flight of stairs from the basement and didnt complain or make a fuss. They were polite and friendly and finished the job quickly. I am glad we signed up for the yearly check-up, it gives me peace of mind.
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By Greg G. on 10/02/19
Always professional and quickly resolve issues

By Greg G. on 10/02/19
Always professional and quickly resolve issues

By GREG H. on 09/29/19
SSI, did an excellent job to diagnose the problem and offered quotes and alternatives the same day. Fred was very professional and answered all of my questions and concerns. The first company I will call when I have problems.

By Mary C. on 09/27/19
They were pleasant, efficient, and walked me through all my options in a very professional manner!

By Robert B. on 09/26/19
We have been using Services Specialties for over twenty years very reliable and prompt service. Gene is one of the many excellent service provider that came to our house to fix our plumbing problem.
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CALL TO SCHEDULE
703-968-0606
or book online

Select any employee to see all their reviews.

Clint B
13 Years
Rating:
181 total reviews!
Joe S
9 Years
Rating:
86 total reviews!
Chris B
Customer Service Rep.
9 Years
Rating:
(60 total reviews)
Renee M
Customer Service Rep.
6 Years
Rating:
(59 total reviews)
Brendan A
15 Years
Rating:
(81 total reviews)
Chris L
25 Years
Rating:
(80 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Service Specialties, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Service Specialties, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
703-968-0606
or book online
Joe W has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
75 total reviews
Joe has been with SSI for 5 years and in the industry for 20 years. He is very familiar with the comfort concerns of our Northern VA Clients and will do anything to get their home where they want it to be! In his off time, he likes to help out at the church and spend time with his wife and daughter.
By Clarence Virginia T. on 08/07/19
Joe Williams is the BEST and I would prefer that he does all of my service calls.

By Randall S. on 03/07/19
We have been extremely pleased with Service Specialties Inc (SSI). They installed a complete Mitsubishi Mr. Slim system and they repaired our broken gas furnace. They are extremely professional and Joe W. was fantastic. Highly recommended!

By Graham J. on 03/01/19
Very helpful. Gave us good advice. Was very punctual and pleasant.

By Graham J. on 02/15/19
Very helpful. Gave us good advice. Was very punctual and pleasant.

By Bob L. on 02/14/19
This company is the best company (HVAC or otherwise, for that matter) that I have dealt with in decades actually (30 years living in Centreville). Renee and the rest of the office staff kept me aprised of Joe's arrival time for a follow-up, post install check of a ...
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This company is the best company (HVAC or otherwise, for that matter) that I have dealt with in decades actually (30 years living in Centreville). Renee and the rest of the office staff kept me aprised of Joe's arrival time for a follow-up, post install check of a complete new Trane heating and cooling system. He was initially the tech who came out a week before to diagnose my old failed Trane system. He thoroughly went through the old furnace finding a failed control board, but even worse, several corroded cracks in the heating chambers which we both saw on his remote camera. Then most recently, Joe W's 20 years experience quickly found a small rattle inside the new furnace which we both knew wasn't normal for Trane. Moreover, the HVAC installation team from the prior week, Eric & Jacob were equally impressive with their knowledge, attention to detail, and job site cleanliness upon completion of the work (which took less than a full day). Eric and later on, Joe, both spent all the time needed to answer any of my questions regarding the internet-remote capable thermostat. My last Trane system was over 23 years old with only minor ignitor troubles in all that time. I'm so glad that I chose to stick with this specific product and SSI who is highly knowledgable of Trane systems or any other HVAC for that matter. I absolutely got what I paid for this time! Other "highly recommended" local companies I've dealt with (including for this event) let me down, big time. Thanks SSI team. You folks rock--from the office to the field teams!! Prompt, professional, and gave me QUICK repair/replace options without any sales pressure. I really could not have asked for more!
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By Cheryl B. on 01/28/19
SSI Plumbing service is excellent. I have a service plan so I get quick, courteous service. Michael is awesome and very knowledgeable. I have been using this service for several years and it is nice to know that I have a great resource to contact if I have any pl...
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SSI Plumbing service is excellent. I have a service plan so I get quick, courteous service. Michael is awesome and very knowledgeable. I have been using this service for several years and it is nice to know that I have a great resource to contact if I have any plumbing issues. I also use SSI for my HVAC and Joe has been awesome with every visit for semi annual service and any in between issues. Very courteous and knowledgeable about HVAC systems. Great company to do business with.
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By Terry S. on 01/24/19
Joe W did an amazing job diagnosing and fixing our heat pump problem. He worked for over three hours today...it was a lengthy job. He was very professional, competent, and detail-oriented. He was also patient about explaining the work that he was suggesting we have...
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Joe W did an amazing job diagnosing and fixing our heat pump problem. He worked for over three hours today...it was a lengthy job. He was very professional, competent, and detail-oriented. He was also patient about explaining the work that he was suggesting we have done, and he answered all of our questions with ease. I highly recommend him and the SSI company as a whole!
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By Deborah B. on 12/19/18
I can always count on Joe W. to keep our system running smoothly. In addition to the biannual contract checkups, I rely on Joe to diagnose and repair any issues we may have, which have fortunately been far and few between as he keeps a close eye on everything. He...
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I can always count on Joe W. to keep our system running smoothly. In addition to the biannual contract checkups, I rely on Joe to diagnose and repair any issues we may have, which have fortunately been far and few between as he keeps a close eye on everything. He tells me the how and why of what he services and offers suggestions to get the most from our system. Our HVAC system is the most important and valuable piece of equipment in our house. I feel confident knowing that it is well taken care of by Joe. In addition to being an excellent technician, he is a pleasure to have in my home. Clean, neat, respectful and always, always, always cheerful.
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By Amber M. on 08/17/18
The team was great. They were able to get out the same day, diagnose, and fix the HVAC issue in one afternoon. They were true to the time window and had reasonable prices!

By Andrea A. on 08/17/18
We had SSI out today to service our AC unit. Joe W came out and took care of our issue quickly and efficiently. Moreover, he was friendly, service oriented and knowledgeable. A rare combination of qualities in service people. We have used SSI for years and the cons...
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We had SSI out today to service our AC unit. Joe W came out and took care of our issue quickly and efficiently. Moreover, he was friendly, service oriented and knowledgeable. A rare combination of qualities in service people. We have used SSI for years and the consistency of excellent service continues!
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By Michael J. on 07/05/18
Courteous, cheerful, and thorough service. Highly recommended.

By Ric T. on 05/30/18
(no comment)

By Mike V. on 05/29/18
Excellent customer service!!!! Started with the appoinment schedulers, who kept me up to date on my service technicians progress and when he would arrive at my house, especially cause i work in the car industry and my schedule is busy. Once Joe arrived at my house ...
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Excellent customer service!!!! Started with the appoinment schedulers, who kept me up to date on my service technicians progress and when he would arrive at my house, especially cause i work in the car industry and my schedule is busy. Once Joe arrived at my house he was a constant professional and personable and was looking out for my best interest. He will be my service technician until my unit is done and because of his great service and honesty. I will purchase a new unit from this company. Thanks for all the great work!!
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By Tenant Caroline Y. on 05/15/18
Great Customer Service! The technician friendly and explained the issue.

By Jason M. on 04/25/18
Joe Williams is the consummate professional who knows HVAC. For me, he turned a bad situation into a positive. I highly recommend him!

By Justin T. on 02/18/18
SSI has done major HVAC and water heater installations for me. Results were excellent. Company is professional, and the prices are far better than the standard. Technicians are obviously highly trained and experienced. Sales department is no pressure and provided t...
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SSI has done major HVAC and water heater installations for me. Results were excellent. Company is professional, and the prices are far better than the standard. Technicians are obviously highly trained and experienced. Sales department is no pressure and provided thorough information on products, installation and pricing.
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By Connie G. on 02/02/18
The Technician was very knowledgeable, friendly and helpful in the service of my furnace/AC. I would highly recommend this company over all in my area for your service and repairs.

By Ryan K. on 12/09/17
Prompt service, this company really embraces technology and this in turn really elevates the customer experience. Technicians always appear to be well trained and represent the company well. Very pleased with office staffs communication. Truly refreshing to f...
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Prompt service, this company really embraces technology and this in turn really elevates the customer experience. Technicians always appear to be well trained and represent the company well. Very pleased with office staffs communication. Truly refreshing to feel like a valued customer. Pride in ownership really shows through with this company!
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By Gentry Penny I. on 12/05/17
Had service performed by SSI today. The technician was Joe W. He arrived promptly on time, diagnosed and competed the required service quickly. He took time to explain the problem and the resolution. Joe was very friendly and was very knowledgeable, and seemed to e...
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Had service performed by SSI today. The technician was Joe W. He arrived promptly on time, diagnosed and competed the required service quickly. He took time to explain the problem and the resolution. Joe was very friendly and was very knowledgeable, and seemed to enjoy his work. Joe and other SSI technicians and supervisors at the office have been extremely pleasant to work with during the recent installation of our two HVAC units. Their friendliness, efficiency, courteous service are truly a testament to founder of SSI who prided himself with excellent personal service to all his customers. My wife and I are proud to recommend SSI for all your HVAC needs.
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By Jane Y. on 11/04/17
So glad that Joe W. was the Service Specialist to inspect/service my HVAC system. He is the consummate professional - knowledgeable, thorough, and also personable. I want Joe W. to be my Service Specialist for future inspections/services.
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