CALL TO SCHEDULE
703-968-0606
or book online
By Charles T. on 05/17/19
Brian F worked very hard to resolve my slow sewer line and even had to call in another plumber with a heavier duty machine he didn't carry in his truck. it took several hours but was able to solve the problem and we were able to go back using water again. it's the ...
(View More)
Brian F worked very hard to resolve my slow sewer line and even had to call in another plumber with a heavier duty machine he didn't carry in his truck. it took several hours but was able to solve the problem and we were able to go back using water again. it's the second time Brian had come to our aid and is a great professional and freindly.
(View Less)

By Lonnie Paulette L. on 05/16/19
Dan M. of SSI explained all the options for replacing our air conditioning unit and gave us a good price. Very pleased with the company, the reps, and the techs.

By Charles Chichester J. on 05/15/19
My service guy was Jake Benjamin. He was very knowledgeable in his assessment of the problem. He fixed it immediately without anymore problems. He was very professional, trustworthy, and a person I will ask for if I ever have a problem with my unit. Your company ha...
(View More)
My service guy was Jake Benjamin. He was very knowledgeable in his assessment of the problem. He fixed it immediately without anymore problems. He was very professional, trustworthy, and a person I will ask for if I ever have a problem with my unit. Your company has an excellent employee, treat him right and business will surely come your way. I'll gladly recommend your company to my family and friends. God Bless Jake and All of You. A Very Happy Customer. Charles Chichester Jr.
(View Less)

By Tom P. on 05/10/19
No comments

By Robin R. on 05/09/19
Brendan, Allen and Jake did a great job installing my new HVAC unit. They were neat, and did everything within their power to protect the finishings of my house (e.g. floors, etc.). They even did a sweep of their outside work area to make sure there wren't any scre...
(View More)
Brendan, Allen and Jake did a great job installing my new HVAC unit. They were neat, and did everything within their power to protect the finishings of my house (e.g. floors, etc.). They even did a sweep of their outside work area to make sure there wren't any screws lingering about to punch a hole in my tire. They were extremely courteous, and took the time to explain all of the new features on our new HVAC unit. I had a lot of questions too, but they were never impatient with me. They were also really mindful of our dog and two cats throughout the entire install. I would highly recommend these folks and SSI as a whole. We've been using them for more than 20 years now and have never been disappointed. If you're looking for a great HVAC company, look no further.
(View Less)

By David C. on 05/08/19
Fast response and goes out of their way to help the customer.

By Lorraine H. on 05/08/19
very pleased with the service Clint Boyd provides. His knowledge and professionalism is outstanding. I will highly recommend him to everyone and request him for all future service

By William R. on 05/08/19
good and competent service

By John S. on 05/03/19
Joe is the best tech I have worked with yet. Back office staff are pleasant and coordinating home visits are easy. SSI is worth every penny.

By Anthony on 05/02/19
Jake and Luis showed up to my property on time, was immediately greeted by Jake as he introduced himself and what the purpose of his visit was. Both Jake and Luis are very professional, knowledgeable and took care of this job as if they were installing in their ow...
(View More)
Jake and Luis showed up to my property on time, was immediately greeted by Jake as he introduced himself and what the purpose of his visit was. Both Jake and Luis are very professional, knowledgeable and took care of this job as if they were installing in their own home. I was introduced to this business by another employee, Clint, and am more than satisfied with their business, would definitely use them again in the future. Thank you!
(View Less)

By Stephen P. on 04/30/19
Excellent work by the SSI Team! On time. Courteous. Professional. Very knowledgeable of the systems they install. I had full confidence in their abilities from the start of the project through the completion of the project. Install went according to plan. Clean up was excellent.

By Betty M. on 04/30/19
no comment

By Michael P. on 04/27/19
they have outstanding customer service and actually show up on time. Extremely impressed with their service

By Jeffrey Kristi G. on 04/26/19
The staff at SSI are always very helpful.

By John & Judith N. on 04/25/19
Mr. Clint Boyd absolutely exemplifies the best SSI has to offer in professionalism, expertise, customer service and results! He epitomizes customer-service excellence! Clint was meticulous and efficient in conducting our HVAC scheduled Maintenance Check. He diag...
(View More)
Mr. Clint Boyd absolutely exemplifies the best SSI has to offer in professionalism, expertise, customer service and results! He epitomizes customer-service excellence! Clint was meticulous and efficient in conducting our HVAC scheduled Maintenance Check. He diagnosed a potential hazard within the vents; informed me of the impact if left unresolved; and the benefits of installing an O-Zone free air scrubber. He successfully installed, connected, and ultimately enhanced the capability of our HVAC System. I appreciated his patience in answering all my questions and showing us how to use the air scrubber. Clint also provided affordable recommendations for potential HVAC enhancements – which I trust explicitly! Clint is definitely one of SSI’s most valuable ambassadors. He exemplifies its mission, goals and customer service ethos.
(View Less)

By Vicki Bosben F. on 04/24/19
We have been customers of Service Specialties, Inc. for many years and couldn't be happier! We are fortunate to have had the same service technician consistently. His professionalism, knowledge and expertise as well as exemplary customer service are most admirable....
(View More)
We have been customers of Service Specialties, Inc. for many years and couldn't be happier! We are fortunate to have had the same service technician consistently. His professionalism, knowledge and expertise as well as exemplary customer service are most admirable. Additionally, he explains everything in layman's terms for those of us who are not well versed in HVAC language. The front office staff as well is always courteous, friendly and accommodating to the customer's schedule. Victoria F.
(View Less)

By Drew L. on 04/19/19
Joe has great attention to detail and I felt like he went above and beyond to find a solution that would work and explain it to me. more

By Felista K. on 04/19/19
I will post later.

By Dennis L. on 04/19/19
The service is excellent. Knowledgeable and responsive.

By Ranveer A. on 04/19/19
Excellent service.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
703-968-0606
or book online

Select any employee to see all their reviews.

Clint B
13 Years
Rating:
163 total reviews!
Joe S
9 Years
Rating:
80 total reviews!
Renee M
Customer Service Rep.
6 Years
Rating:
(54 total reviews)
Chris B
Customer Service Rep.
9 Years
Rating:
(53 total reviews)
Chris L
25 Years
Rating:
(75 total reviews)
Brendan A
15 Years
Rating:
(75 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Service Specialties, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
703-968-0606
or book online

Customer service is always a top priority at Service Specialties, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
703-968-0606
or book online
Chris L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
75 total reviews
Chris has been with SSI for over 22 years! Making him the longest employee at SSI! Chris's favorite thing about SSI and the industry is being able to help people. In his down time, Chris likes to spend time with his family, and enjoys outdoor activities!
By David F. on 03/06/19
Chris and SSI HVAC company are tremendous. We have a Fujitsu mini split system in the basement that's aging. One of the three handlers wasn't working and it took 3 visits for Chris to ID the true cause. He had to call the manufacture and read their service manuals...
(View More)
Chris and SSI HVAC company are tremendous. We have a Fujitsu mini split system in the basement that's aging. One of the three handlers wasn't working and it took 3 visits for Chris to ID the true cause. He had to call the manufacture and read their service manuals to get to the bottom line issue (it wasn't the first and obvious issue). Chris also rewired my main HVAC system to work with a Nest thermostat. My system is complex with a heat pump, gas furnace, and a humidifier. The HVAC company that installed the system said it was impossible to do. I highly recommend SSI and will use them for all future HVAC work. Dave
(View Less)

By Nicholas T. on 03/06/19
Prompt and professional. First thing in the morning means a phone call to check in at 7:50am and technician being at your house by 8:10am. Chris carefully explained to me what the issue was and how to fix it. He itemized the billing and walked me thru so there was ...
(View More)
Prompt and professional. First thing in the morning means a phone call to check in at 7:50am and technician being at your house by 8:10am. Chris carefully explained to me what the issue was and how to fix it. He itemized the billing and walked me thru so there was no surprises. Rates are reasonable. Only collect when everything is done and satisfied.
(View Less)

By Nicholas T. on 03/06/19
Prompt and professional. First thing in the morning means a phone call to check in at 7:50am and technician being at your house by 8:10am. Chris carefully explained to me what the issue was and how to fix it. He itemized the billing and walked me thru so there was ...
(View More)
Prompt and professional. First thing in the morning means a phone call to check in at 7:50am and technician being at your house by 8:10am. Chris carefully explained to me what the issue was and how to fix it. He itemized the billing and walked me thru so there was no surprises. Rates are reasonable. Only collect when everything is done and satisfied.
(View Less)

By Steve F. on 02/21/19
Prompt service day after call. Fixed problem with Humidifier quickly w a full explanation. Pricing was upfront and reasonable. Thanks SSI!

By Chris W. on 02/18/19
(no comment)

By Joseph W. on 02/14/19
I called early in the morning and they were able to send Chris the same day. He even came earlier than expected. He confirmed what the problem was quickly. The same problem a friend who was in the HVAC business for over 30 years diagnosed by listening to over phone...
(View More)
I called early in the morning and they were able to send Chris the same day. He even came earlier than expected. He confirmed what the problem was quickly. The same problem a friend who was in the HVAC business for over 30 years diagnosed by listening to over phone. Chris will be my go to Tech.
(View Less)

By Joseph W. on 02/14/19
I called early in the morning and they were able to send Chris the same day. He even came earlier than expected. He confirmed what the problem was quickly. The same problem a friend who was in the HVAC business for over 30 years diagnosed by listening to over phone...
(View More)
I called early in the morning and they were able to send Chris the same day. He even came earlier than expected. He confirmed what the problem was quickly. The same problem a friend who was in the HVAC business for over 30 years diagnosed by listening to over phone. Chris will be my go to Tech.
(View Less)

By Andrew B. on 01/28/19
I was very pleased with my service technician. He quickly diagnosed the problem with my furnace, ordered the parts necessary for repair, and had it up and running very quickly.

By Tejinder S B. on 01/21/19
Very good technician . I like that

By Waldemar R. on 01/19/19
Chris did a fantastic job installing our Humidifier. Very neat workmanship that shows the pride he takes in his work. All of the SSI Professionals are top notch.

By Winfred A. on 01/05/19
Service could not have been better and more efficient. The Service Specialties technician Chris called me back the same evening that I had called the office and answered my questions. We made an appointment for the next morning to repair what was wrong with my heat...
(View More)
Service could not have been better and more efficient. The Service Specialties technician Chris called me back the same evening that I had called the office and answered my questions. We made an appointment for the next morning to repair what was wrong with my heat pump. As promised Chris promptly came the next day, diagnosed what was wrong and concluded that all I needed was a new blower capacity rather than a much more expensive new motor as I had feared. Chris replaced the damaged part, removed the old parts, and left the place spotlessly. He was most courteous and explained to me everything he had done. I would recommend SSI to anyone who needs help with their heating system. I particularly valued the immediate response even though I had called late in the evening on a weekend.
(View Less)

By Kathleen S. on 12/11/18
After my heat pump fan stopped working and I shut down the system, the next morning (today) called SSI at 7:30 and they were able to schedule same day between 12-5pm. They were able to come early at 11:00 am so I was able to come home for the visit and return to w...
(View More)
After my heat pump fan stopped working and I shut down the system, the next morning (today) called SSI at 7:30 and they were able to schedule same day between 12-5pm. They were able to come early at 11:00 am so I was able to come home for the visit and return to work. He performed all checks needed and explained how the fan works and how it sometimes does not turn on. Thank you!! It was cold last night!! I would always recommend this company.
(View Less)

By Dirgham D. on 08/28/18
Excellent service, very professional

By Larry L. on 07/17/18
SSI arranged a quick response by Chris to a problem we were having with a failed water condensate pump. Chris did his usual great mechanical work, resolving the problem efficiently. Same day response was excellent.

By Charles D. on 07/16/18
chris was at my home for 20 min, I had a full page of concerns of the installation of my new hvac syatem a week ago. we went over a few of them & he said he had no equipment on his service truck & drove away--- that the original installer team would return for any ...
(View More)
chris was at my home for 20 min, I had a full page of concerns of the installation of my new hvac syatem a week ago. we went over a few of them & he said he had no equipment on his service truck & drove away--- that the original installer team would return for any issue/ correction. they might be with the least experience, why would they return to inspect anything--- the time to excel & install properly is the first date of installation. would their expertise really improve after about ten days ????????????
(View Less)

By Edward C. on 06/01/18
Chris was professional, personable and explained everything that was going on with our air conditioner. He fixed it and got us up and running again. He worked well with our old dog. This was a very pleasant and professional service. We would highly recommend this company!

By William Lisa F. on 04/22/18
We have used SSI for over 5 years now and really are impressed with the professionalism of the company.

By Marta L. on 04/18/18
professional and courteous

By Stephen G. on 01/26/18
15 years of excellent service! Chris L is always friendly, professional and very knowledgeable!

By Ronald L. on 01/17/18
We have been loyal SSI customers for more than 10 years including new HVAC system installation as well as routine inspections and maintenance. We especially appreciate the expertise of service technician Chris L. Over the years he has diagnosed and corrected prob...
(View More)
We have been loyal SSI customers for more than 10 years including new HVAC system installation as well as routine inspections and maintenance. We especially appreciate the expertise of service technician Chris L. Over the years he has diagnosed and corrected problems and he always provides excellent guidance to keeping our systems operating at top efficiency.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.