Jonathan helped us price out some work on our condo and replaced some shoddy work done underneath our kitchen sink. He was helpful, polite, and honest with us the entire time and helped us to come to good decisions about how to proceed with what we were trying to do. He got the work done quickly and was kind and gracious the entire time. I will definitely be using this company again.
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Professional, Kept Schedule Appointment (In fact, I was called to say they could come earlier); Neat & Clean Workmanship, Respectful of the Home; Courteous, EXPERIENCED & the price quoted was the EXACT amount of the invoice with no additional hidden fees. Jonathan from Rick’s Plumbing is A in my book. He’s knowledgeable, seasoned & an experienced individual. Unfortunately, Rick’s Plumbing Service wasn’t the first service I used but since I found them they’ll be the ONLY plumbing service I’ll ever use.
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I recently moved to Milford, CT and immediately needed plumbing services. Rick is so personable and professional that one forgets he has other clients especially since he gets the jobs done so quickly. The most recent job his team finished for me was the 3rd project that he has completed at my house thus far, and Pat and Danté were very knowledgeable and trustworthy. They worked well together and were even mindful of not losing my cats when they had to enter and exit my house repeatedly. The work was done cleanly and reliably and they answered all my questions without a hint of impatience. I won't ever hesitate to call Rick again for all my plumbing needs.
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I called Rick’s to unclog a drain, check our various faucets for leaks, and replace, if possible, the frozen handle on a guest shower. Bill checked the faucets, unclogged the drain, and inspected the shower handle and the pipe to which it is attached. The latter is corroded and Bill said there was a good chance it would break when the handle is replaced. He also noted that one leaking faucet fixture was an all-in-one unit (i.e. the faucet and handles are one piece), which would have to be replaced because it could not be repaired. He gave us an estimate for the shower and faucet work that could not be done today and ensured that the other faucets were all in good order. He also noted that my kitchen faucet fixture has a lifetime parts warranty should I need a replacement part in the future. Altogether, Bill did a great job and he was a pleasure to work with.
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Have been using Rick's for a few years now for small jobs and Scott has been very good with those and he also gave me estimates for relocating some plumbing pipes. That work was done by Bill P. and Dante. Arrived within the promised time frame, were very professional, courteous and easy to talk to about the job needing to be done. They used cloths to protect the surrounding area and vacuumed during and after. Very happy with their work and highly recommend them.
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I had Rick's plumbing (Scott M - technician) do some work today. Everything was explained, answered all questions, and did a terrific job. On-time arrival, efficiently done, clean, and Scott was very personable and easy to talk to. Highly recommend RIck's plumbing. I will absolutely use them again.
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For 14 years living in CT (not from here) I have used Ricks, from the smallest to the largest task. They have replaced my garbage disposal, hot water heater, repaired several toilets and worked on my kitchen sink. I live in Shelton, CT and just wanted quality and dependable service. Ricks always provided a repair estimate, provided trained professionals who knew what they were doing, and kept me informed and advised at all times, with accurate electronic and paper billing. I hope I can find a plumbing service in NC as outstanding as Ricks. ****** *** ******* ***** ******** ** *****
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