My wife woke up this morning to water that came through our living room light fixture onto our 2-week old floors. I called Rick's hoping to get some immediate help. Danny answered the phone and offered to put us on his schedule for the day. Long story short, Danny was friendly, knowledgeable and professional. He diagnosed the problem and fixed it for what I think was a reasonable cost. Never before has someone made me feel so ok with them cutting a 2-foot square hole in my ceiling. I can't say enough about how pleased we are with the service we received from Rick's. An easy 5-star review.
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I highly recommend Rick's Plumbing Service, Inc. for any hot water heater service needs. I contacted their office on June 19, 2018, and was connected to the technician, Jay, who came to my home. Upon his arrival, he was very professional and took immediate attention to the problem with my existing hot water heater problem. He replaced the hot water heater by mid-afternoon and before I knew it, everything was back in running condition. Jay kept in touch with me during the process and I felt confident that this matter was handled in the most expedient and professional matter.
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I have used Rick's Plumbing for every single plumbing need since I moved into my house 10 years ago. Their work is incredible and this time was no different. Dan was able to solve all of the issues going on with the tub in our bathroom, and gave great recommendations on how to maintain things for the future. I'm sure I will be calling again when another issue arises.
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We used Rick’s for all of the plumbing for a massive housing remodel and addition. They were fantastic every step of the way- met us and got to work within 24 hours on a week where freezing New England temperatures left many people scrambling for plumbers. They were there when they said they would be and followed through on every concern and issue we had. I would highly recommend Rick and his team to anyone looking for a plumbing company in the Milford area.
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Bob from Ricks show up on time at 7AM per my request and immediately started to assess the main problem. He quickly found the leak which required him to cut the kitchen ceiling drywall to get to see the plumbing. He had laid out appropriate drop clothes and padding so nothing below was damaged. Once he saw the extent of the problem he called in a helper (Mark) and then preceded to review 2 other problem and gave me a quote for fixing everything. Upon trying to shut water off an additional issue was found with the main shut off valve which required replacing as well so a new quote was required. The quotes were reasonable and he thought it would take about 3 hours to fix everything once the helper arrive and he preceded to prep everything. As with anything in these old houses (1920 vintage) thing are never smooth, but 6 hours later all was fix to everyone satisfaction with clean up complete. Highly recommend Rick and in particular their service pro Bob.
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I received an ad in the mail that promised fast service. This plumbing company neglected to say "with a smile". I have used another plumber in the past but my last visit with them was not nice. The plumber talked down to his helper/apprentice like he was a moron. I mentioned to the plumber in as nice a way as possible that belittling your co-worker in front of a customer no less was not very nice. He pointed out to me that the young man was "stupid" and then went about his business of plumbing and making rude comments to the young (embarrassed) man. When they left I noticed Mr. Boss left his channel. locker pliers so I called the company and told the young lady. She thanked me (always pleasant) and then I waited. Then this problem came to be so I called again and said I would need a plumber again for my drippy waste pipe. Two weeks later with no response and then I saw your ad. I called and chatted with a smiling voice, always pleasant but not common. She sat me up for the next day with a promise to call when the plumber was on his way. She did, Scott came, assessed the situation and said "No problem" and than he was done. He fixed two problems and was out the door within twenty minutes, all the time pleasant and accommodating. Ricks plumbing is my new go to and I thank you for the smile in your voice as well..
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Needed some work done on two of my toilets and kitchen sink faucet on 2/23/18 , Scott showed up on time at 8 AM and went right to work , he explained all the issues and fixes he was going to do and when he was complete showed me what was wrong with one of my toilets and we discussed the options , he was very friendly and I was impressed with his workmanship. I will defiantly call them back for any other work that I will need done , highly recommend them , great crew
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