Rick's Plumbing is a great place to do business! We had no hot water in our guest shower, and the usual fix wasn't working. I called "other plumbers" who refused the job, were costly, and unreliable. (A rude one made us wait for 4 hours, then never showed up). Then, we found Rick's Plumbing! Rick's is highly professional. Their consult fee is low and applied towards the work. Their staff is great! Our appointment was Friday; but, Dara called to reschedule for Saturday when their service tech had a family emergency. Thank you Dara for the courtesy! Thinking we'd have to wait another day, we were pleasantly surprised when Jonathan contacted us requesting to come later Friday. He stated that all had worked out with his family, he was back to work, and could get the repairs done. We were very appreciative of his initiative and thoughtfulness. When Jonathan arrived, he was friendly, respectful, and knowledgeable. He wasted no time checking things out and finding the problem, (the balance spool). Our guests get a nice hot shower--yay! And, we are extremely happy with the excellent service received from Rick's Plumbing. We definitely will call them again for all of our future plumbing needs!
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Jonathan arrived during the promised time, had his mask, and was cheerful. He is a master plumber and obviously enjoys it. He figured out the problem and fixed it, he cleaned up after himself, Brought his own buckets, drop cloth, wet vacuum, etc. and left our house as clean as he found it. This is my 4th time to use Rick's Plumbing. Would recommend to anyone.
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Jonathon first brought my newspaper in and that already gave me a positive impression of him. He diagnosed the problem right away and explained and showed me the problem. He was personable, respectful, and easy to talk to. He worked efficiently and in a timely manner. Although pricey, I was very happy with the job performance. This is not the first time I have used Ricks plumbing and have been satisfied each time!
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We have always received excellent service from Rick’s and today was no different. Jonathan was prompt, courteous and professional. The fixture installation was quick and he didn’t leave before making sure we were 100% satisfied with the work, which of course we were. We will continue to use and recommend Rick’s in the future.
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Second time using Rick's Plumbing. Very pleased with their service. Jonathan came today for a repair. He was prompt, efficient and pleasant. Tested several times to be sure everything was in working order and left the job spotless upon completion. Jonathan was a pleasure to work with and I have peace of mind knowing I can rely on Rick's Plumbing when needed.
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There's nothing more stressful than a leaking pipe. The people at Ricks were super-helpful and took care of the problem quickly and professionally. My one regret is waiting so long to give a positive review that I forgot the name of the plumber who was here on site. Lesson learned. He definitely deserves to be called out by name for the great job he did.
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