The service I received from Zach and Louie on a water heater installation project was incredible. Quick, knowledgeable, clean, attentive, and even very careful about the transportation of heating tanks out of and into my home - I was extremely impressed (as always) by their professionalism. I expected the job to take hours and I barely knew they were here! My confidence in everyone at Rick's Plumbing is extremely high and this is just another example of why. Thanks team!
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I always call Rick's Plumbing for any water issues that come up. Johnathan was here to replace an old water supply valve for a toilet. While checking to shut off our main water valve he showed me that it was also old and faulty. It would not turn the water off completely It needed to be replaced because if there was ever a big water problem or major leak we would not be able to shut off the water main. He replased both. Very quickly and at a fair price. Thanks Johnathan
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Jonathan came out yesterday to locate the leak from a drain pipe. He was able to locate it and discussed with us alternative methods to reach and replace the leaking pipe. He was very professional and knowledgeable. He gave us a quote for the work required. We are now waiting for the office to call us to schedule the job. Hopefully they will be as courteous and skilled as Jonathan.
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I’ve been a client of Rick’s Plumbing Service for several years but decided to write a review finally for Scott who helped me multiple times with different problems (clogged sink, garbage disposal replacement, etc). This time I needed the tank replaced on a toilet. Scott was on time, equipped with some parts; it turned out they didn't work for this particular model and he went to a hardware store to get the correct ones. After he efficiently fixed the problem I asked him if it would be possible to make an additional appointment to install a new shower head. He said that there was still some time left for my appointment and did it right away. He gave me several valuable recommendations along the way. Scott was highly professional and courteous. In addition to the excellent service, the company charges fair and moderately. I definitely will ask for his help again if and when I need it.
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There’s never a good time for a water heater to break but having one break in the winter, in the late afternoon on a Friday would be up there with the most frustrating of scenarios. Enter Rick and Jay, who not only put me at ease with their knowledge of the issue based on my brief description but their amazingly fast turnaround. Their technicians arrived promptly, were not only super efficient and neat in their work but very professional, knowledgeable and accommodating. I have a fantastic product at a great price and have the utmost confidence that choosing Rick’s plumbing was the best decision I’ve made.
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Jay, Zack and Louise did a great job installing our new hot water tank after our old one was leaking in the basement. Jay was super responsive, was able to give a quote quickly, and able to install the next day so we were not out of hot water for too long. They were fast, efficient, friendly, and professional. I would recommend them.
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Bill P. and Dante were professional, quick, and clean. They had the new water heater installed in about 2 hours and cleaned up a few things with the natural gas line and the vent pipe while they were at it. They even wiped their feet on the door mat each time they came in, and shook it off outside at the end. The price was good too. My only complaint about the overall experience was the communication from Ricks could have been a little better about a change in timing of the install as it got shifted to later in the morning. I had to make the call to find out where they were when they hadn't arrived when expected.
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Daniel arrived on time... even a little early. He went right to work to analyze the problem and was considerate and knowledgeable in explaining the situation and my best options. We agreed on what had to be done. He worked quickly and was scrupulously clean. I could tell that here was a man who was experienced and enjoyed his work. I was very impressed and would definitely use Rick's Plumbing again.
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called ricks plumbing on friday after hours and they returned my call monday morning at 9:00 AM. asked if they could install a new gas log burner and remove and old one that I was replacing. Scott was at my house at 10:30 that same morning and was donen with the installation byn 11:1
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When I need a specialist to do work for me , no matter what the task I look for someone that has passion and pride in their work for a client. I think that the team Rick hit a home run for me here today. Every member of the team kick the ass of this problem and took names. Fast service for a shaky leaking boiler right before Christmas and before the coldest weather forecast of this year to follow. They had the problems fixed before another company had time to even look at the boiler. I could not be more pleased with the fast service the quality of the workmanship and they did the job and the bill was just what was quoted no more. Thanks for Donte too
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I have used Ricks for several years. Recently i had an emergency involving a leaky gas valve that required my gas furnace to be turned off. I was without heat and hot water--I called the company and a young man named Rick responded promptly --corrected the problem so i was able to have my heat and hot water turned back on before the day was over. He was polite and very knowledgeable.. My experiences with Ricks Plumbing have always been Excellent!
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I had Jonathan come and fix my bathtub facet that was leaking. He was very efficient and honest. He let me know he could repair a piece but it would just end up leaking down the line or replace it and I shouldn't have issues moving forward. This was helpful for me as the repair was being done on the second floor of my house which I rent out. I appreciated the quick and reliable service provided. Would definitely recommend Ricks Plumbing!
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