Bill was on time, professional, and knowledgable. He quickly diagnosed the problem and was able to install a new faucet in less then an hour. Bill even took a look at another plumbing issue I was having and was able to answer my questions in a very professional manner. Rick's was even able to get me in a couple of days sooner than originally palnned.
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Bill and Brandon from Rick's did exceptional work assisting with a water heater emergency I had over Christmas. They did a fantastic job, exceptional work from all, especially Bill, whom is an expert plumber/heating specialist, friendly and attentive. Everything was explained to me by the extremely knowledgeable Bill, helping me to make the prudent decision to replace my old, outdated water heater and have a new one installed. I can't make enough positive remarks; these guys are the best.
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Needed to switch from an oil hot water heater to an electric. Jay Sully came to my house the same day I called and walked me through their process, possibilities, concerns and cost. He continued to work with me through the evening until almost 2100 trying to get me set up for next day service. The next day Bill and Donte arrived, knocked out the entire job in less than 3 hours, cleaned up everything(I mean everything!) and were out the door. Price was incredibly fair. They removed my old oil heater, streamlined my oil line removing the T and running direct, brought in my new water heater from my garage, redid the plumbing, added in a condensation pump, ran a drain line and connected the new electric I had an electrician install a few days earlier. Really happy with the service and price and will be my first call for my next job
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Jonathan helped us price out some work on our condo and replaced some shoddy work done underneath our kitchen sink. He was helpful, polite, and honest with us the entire time and helped us to come to good decisions about how to proceed with what we were trying to do. He got the work done quickly and was kind and gracious the entire time. I will definitely be using this company again.
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Professional, Kept Schedule Appointment (In fact, I was called to say they could come earlier); Neat & Clean Workmanship, Respectful of the Home; Courteous, EXPERIENCED & the price quoted was the EXACT amount of the invoice with no additional hidden fees. Jonathan from Rick’s Plumbing is A in my book. He’s knowledgeable, seasoned & an experienced individual. Unfortunately, Rick’s Plumbing Service wasn’t the first service I used but since I found them they’ll be the ONLY plumbing service I’ll ever use.
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I recently moved to Milford, CT and immediately needed plumbing services. Rick is so personable and professional that one forgets he has other clients especially since he gets the jobs done so quickly. The most recent job his team finished for me was the 3rd project that he has completed at my house thus far, and Pat and Danté were very knowledgeable and trustworthy. They worked well together and were even mindful of not losing my cats when they had to enter and exit my house repeatedly. The work was done cleanly and reliably and they answered all my questions without a hint of impatience. I won't ever hesitate to call Rick again for all my plumbing needs.
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I called Rick’s to unclog a drain, check our various faucets for leaks, and replace, if possible, the frozen handle on a guest shower. Bill checked the faucets, unclogged the drain, and inspected the shower handle and the pipe to which it is attached. The latter is corroded and Bill said there was a good chance it would break when the handle is replaced. He also noted that one leaking faucet fixture was an all-in-one unit (i.e. the faucet and handles are one piece), which would have to be replaced because it could not be repaired. He gave us an estimate for the shower and faucet work that could not be done today and ensured that the other faucets were all in good order. He also noted that my kitchen faucet fixture has a lifetime parts warranty should I need a replacement part in the future. Altogether, Bill did a great job and he was a pleasure to work with.
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