I have been using Rhymes since 2011 yearly ac and furnace checks. Scheduling is easy, the office staff is very friendly, and the technicians who have made these regular checkups are very thorough and most definitely eager to answer any and all questions. Two years ago while living out of town for the summer, my ac malfunctioned. My daughter and her boyfriend were staying at the house in my absence. After they notified me, I immediately called Rhymes and explained the situation. I gave them my daughter and her boyfriend's names and numbers. Rhymes responded that day and made the repairs within just a few hours of my call to their office. I gave the needed credit card info over the phone and all was well. Rhymes is reliable, skilled, customer friendly, and trustworthy....
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We had an AC/ furnace system installed a few years ago, and this past week we had a problem with the AC. **** was the technician that came out and he was very professional and courteous. Right away he noticed it was the capacitor and replaced it. Unfortunately, the thermostat was giving a reading that was showing the temperature in the house was not meeting the requirements which resulted in having to charge the nest thermostat from the computer. The whole team worked with me to resolve the problem since my husband was currently out of town and I had no idea what I was doing with the nest. ****** *** ******* walked me through the process even though it was not purchased through Rhymes. Everyone was very professional and helpful. I could not recommend a better team. Thank you for all of your help!!!
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