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By Allene Or Wendy K. on 03/28/19
Reliable is perfectly named because we always have very reliable & exceptional customer service from the techs to the office staff.

By David L. on 03/27/19
He seemed to take his time and do good job. Nice guy.

By Dan & S. on 03/27/19
Cameron and all persons I have had the pleasure of dealing are GREAT!!

By William & Marjorie G. on 03/27/19
Billy

By Teresa L. on 03/13/19
Always on time and courteous. Easy scheduling.

By J.L. B. on 03/09/19
Cameron was very knowledgeable and thorough, as well as courteous and professional. He diagnosed the main problem with my unit that the tech who came out the last time failed to catch. The unit (a heat pump) was not cycling normally, especially in low outside temp...
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Cameron was very knowledgeable and thorough, as well as courteous and professional. He diagnosed the main problem with my unit that the tech who came out the last time failed to catch. The unit (a heat pump) was not cycling normally, especially in low outside temperatures. This is expected in temps below 20 degrees, but my unit was not cycling even at 50 degrees and ran constantly. Cameron performed repairs on the unit and it was cycling normally the very first night - with outside temps in the low 20s. The unit actually puts out more heat than it has in years, and the $$ reduction in my power bill will be much appreciated. Thanks, Cameron!
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By Paul & Jody B. on 03/06/19
I love this service and the attention I receive from your company. Thank you for always being there.

By JEWELL B. C. on 03/03/19
If Gary is the young man that worked on the inside of my home, he did an excellent job. If he is the one who worked on the outside, while I never saw him, he evidently did an excellent job as evidenced by the fact the unit is working as it should. Now, that I h...
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If Gary is the young man that worked on the inside of my home, he did an excellent job. If he is the one who worked on the outside, while I never saw him, he evidently did an excellent job as evidenced by the fact the unit is working as it should. Now, that I have used the new unit for several weeks, there are some questions I'd like to discuss with a technician and will call tomorrow for someone to return to my home. Mrs. Jewell B. Cousin
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By Stephen H. on 03/02/19
A good quality service for sure

By Sally R. on 03/01/19
Please let the owner know that I appreciate Jonathan's work. I was very appreciative that he even stopped in my drive way, picked up the newspaper and brought to me. It had been raining and I did not want to go out in the wet. With techs like him, you will have satisfied customers.

By Sally R. on 03/01/19
Yesterday was my heat pump's check up and I wish to commend the tech who came and serviced my equipment. He was polite and professional. I had a part that needed replacing and that was quickly done. I credit Reliable Heating with their checkups for the excellent co...
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Yesterday was my heat pump's check up and I wish to commend the tech who came and serviced my equipment. He was polite and professional. I had a part that needed replacing and that was quickly done. I credit Reliable Heating with their checkups for the excellent condition of my heat pump. **
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By Carly L. on 02/28/19
I was quoted a very high rate ($2800) to repair our system from another company, so I called Reliable to get a second opinion. They were prompt in coming out to the job, and were able to save us a ton of money. Our system needed a deep cleaning, I don't know that i...
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I was quoted a very high rate ($2800) to repair our system from another company, so I called Reliable to get a second opinion. They were prompt in coming out to the job, and were able to save us a ton of money. Our system needed a deep cleaning, I don't know that it had ever been cleaned when the previous owner's lived there and a $200 part. So for about $500 we have a working heat and air unit and that includes another cleaning that we pre-paid for. Our technician Teddy was very knowledge and polite. I also really appreciate the fact that he called me and explained everything while I was at work. I am the one who made the appointment so the little bit of extra time he took calling me in addition to speaking to my fiance at the house was appreciated. 1 Comment
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By Greg & Tammy S. on 02/27/19
I have always had qualified, prompt and courteous service from Reliable. I would not hesitate to recommend them to anyone with HVAC needs. Thanks!

By Sam P. on 02/26/19
Service tech was polite and professional; and helpful. He took his time to make sure everything with my HVAC unit was in proper working order. He made me feel that our comfort at home was important to him. I would highly recommend Reliable Heating and Air. Please k...
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Service tech was polite and professional; and helpful. He took his time to make sure everything with my HVAC unit was in proper working order. He made me feel that our comfort at home was important to him. I would highly recommend Reliable Heating and Air. Please keep up the good work.
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By Ronald L. on 02/22/19
Excellent service from a very pleasant, professional and competent technician. Went above and beyond my expectations. Well pleased with his work. Good reflection on your company.

By Betty R. on 02/22/19
Have always used and will continue to use Reliable

By Monroe M. on 02/20/19
Very nice guy. Done a good job. Answered all my questions

By Mary Beth W. on 02/18/19
No one likes to be cold in your own home. Our heating unit had a part fail. Larry made two trips up and down the mountain to get a part and install it in a matter of hours. He and Reliable were terrific getting us back up and running quickly. Great company, great service!

By Laura M. on 02/14/19
Thank you for quickly and professionally diagnosing our problem, following up with the manufacturer regarding the warrantied part, and following back up with us to schedule the repair!

By Jack K. on 02/14/19
Cameron Scogg the technician assigned to my PM did an outstanding job. He was very thorough and explained the status of both the upstairs and downstairs units. He informed me that the heat exchanger on the downstairs unit would probably need to be replaced at the t...
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Cameron Scogg the technician assigned to my PM did an outstanding job. He was very thorough and explained the status of both the upstairs and downstairs units. He informed me that the heat exchanger on the downstairs unit would probably need to be replaced at the time of my next PM. The unit is still under warranty but if not, it would have given me plenty of time to get ready for the work to be done.
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* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Reliable Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Teddy S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
151 total reviews
Teddy joined the Reliable family in 2013. He is NATE and Generac certified. He likes to spend his spare time riding his motorcycle and fishing.
By Doug S. on 01/13/15
Very professional service that I can rely on.

By H. J. on 01/12/15
Superlative service and expertise!

By H. G. Kitts, J. on 01/12/15
Teddy S. is an invaluable asset to your business operations. He demonstrated expert knowledge and skill in his craft as he diagnosed and cleared a clogged condensate drain on my Maytag Dual-Fuel HVAC system on the coldest day of the season thus far in 2015. It wa...
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Teddy S. is an invaluable asset to your business operations. He demonstrated expert knowledge and skill in his craft as he diagnosed and cleared a clogged condensate drain on my Maytag Dual-Fuel HVAC system on the coldest day of the season thus far in 2015. It was providential that a scheduled bi-annual system inspection had already been scheduled for the very day that the blower fan tripped out due to the clog. Teddy and his partner quickly corrected the problem, restored heat and completed the inspection. My experience with your technicians indicate that they are all highly trained, but I would welcome an individual with his outgoing personality and expertise for future service and/or inspections!
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By William B H. on 01/10/15
Excellent service! Our service was very quick and Teddy was friendly and very knowledgable. I will definitely use Reliable again and I highly recommend their service!

By Doug S. on 01/09/15
Excellent service! Our service was very quick and Teddy was friendly and very knowledgable. I will definitely use Reliable again and I highly recommend their service!

By Tom & Beth W. on 01/09/15
Great job...thanks to Teddy.

By Tom W. on 01/09/15
Very professional and friendly...thanks.

By Dr. Charles L. on 12/15/14
Your service man was very prompt and efficient. I don't remember his name, but he was very personable. We wish him and all of you a very Merry Christmas! Charles Landis

By Herbert B. C. on 12/11/14
Highly competent technician. Took his time...thorough inspection. Explained what he did.

By Dennis A. on 12/08/14
Both myself and my son have used Reliable for years for all of our HVAC needs and have been very happy with the service and professional staff.

By Dennis A. on 12/05/14
Teddy Sneed was awesome, not only did he do a great job but he explained everything very well. I am super happy with the work and the technician.

By Ken W. on 11/20/14
Service Rep very competent and pleasant.

By Katie S. on 11/19/14
I appreciate the quick response time.

By Julie M. on 11/18/14
Everyone should always ask for Teddy! He is the absolute best. He goes above and beyond the call to fix the problems. I would suggest Reliable give him a bonus!! I will only ask for Teddy when issues arise

By Jennifer D. on 11/03/14
I am so happy I chose Reliable to install my new air conditioning system this year. We bought a house built in 1935 and the duct work and air conditioning units needed to be replaced. We received several bids and although Reliable was slightly higher than one of th...
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I am so happy I chose Reliable to install my new air conditioning system this year. We bought a house built in 1935 and the duct work and air conditioning units needed to be replaced. We received several bids and although Reliable was slightly higher than one of the bids, we chose them for a couple of reasons: 1) reputation and 2) maintenance plan. Reliable has lived up to its reputation. The first night I turned on my heater and had a problem, Reliable came to save the night (and my pregnant guest) from getting cold. Keep up the good work and thank you!
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By Stewart L. on 11/03/14
While having our routine maintenance service done I was pleasantly surprised at the conduct of both of the techs. I wasn't sure which opening in the ceiling tile led to the attic but they searched and finally figured the best route. Not only did they show me so I w...
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While having our routine maintenance service done I was pleasantly surprised at the conduct of both of the techs. I wasn't sure which opening in the ceiling tile led to the attic but they searched and finally figured the best route. Not only did they show me so I would know in the future but they vacuumed up all the particles from the ceiling that had fallen all over the carpet. Very courteous and knowledgeable staff!
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By Maureen S. on 10/24/14
Teddy came to perform the fall inspection on my furnace. Besides checking the furnace, he checked the vents in each room to see if they were working properly. He asked if I had a carbon dioxide detector and explained how important it is. He was very knowledgeable (...
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Teddy came to perform the fall inspection on my furnace. Besides checking the furnace, he checked the vents in each room to see if they were working properly. He asked if I had a carbon dioxide detector and explained how important it is. He was very knowledgeable (answering all my questions), was thorough, and courteous. I will be requesting him this spring when the AC needs to be checked.
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By Wendy K. on 10/23/14
Reliable lives up to its name and beyond - the best in customer service and prompt response to service calls. Less than two hours after calling about our heater (which was an after hours call to the answering service) Teddy the technician came over - he analyzed th...
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Reliable lives up to its name and beyond - the best in customer service and prompt response to service calls. Less than two hours after calling about our heater (which was an after hours call to the answering service) Teddy the technician came over - he analyzed the problem and quickly replaced the broken part with the utmost courtesy & professionalism. Little wonder that Reliable is praised for consistently excellent customer service - they have earned it.
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By rob r. on 10/23/14
Teddy came out for our Gold Star checkup on the heating unit and was very polite and professional...This reflects the great service that we receive from Reliable. Thanks again and I will always recommend them to everyone.

By Homer B. on 10/09/14
I have been a customer of Reliable for a number of years. A company with integrity.
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