If Gary is the young man that worked on the inside of my home, he did an excellent job. If he is the one who worked on the outside, while I never saw him, he evidently did an excellent job as evidenced by the fact the unit is working as it should. Now, that I have used the new unit for several weeks, there are some questions I'd like to discuss with a technician and will call tomorrow for someone to return to my home. Mrs. Jewell B. Cousin
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The Reliable team of ****** **** and ***** were very impressive from the initial site visit to the completion of the project. They were professional, knowledgeable, efficient, courteous and friendly. Our unit went out on a Monday evening and this team had the new unit in operation just after lunch on Thursday. Amazing job ! Impressed with the quick work. Reliable Heating & Air is the go to company for your heating and air problems. Chattanooga (Lookout Valley), TN
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**** and the installation team from Reliable Heating & Air replaced the 12 year old HVAC system in my house the week of April 24, 2017. They showed up on time and installed the equipment in a professional manner. There was an equipment related startup issue that required the presence of another technician and the local equipment representative. The problem was resolved promptly with no further issues.
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Reliable and Technician Leader Gary did what was agreed to letter. New installation went well and in agreed time frame. When complete no mess outside or in attic (it was hot up there surprised they remembered their name when completed). New system works very well and expect it to in future. Thanks again and look forward to another 26 years of service from this Carrier unit.
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As I have written to Brent, Gary and Trey (I believe that is his partner's name) did an excellent work of installation of the new Carrier system. They arrived as scheduled and went to work immediately removing the old unit. I thought I would be on site all day to assist, but discovered they didn't need me. I went to work as well. My wife called around 2:30pm telling me they had completed the project and she feel good about what the guys had accomplished. They cleaned up everything before they left the site. It was as if nothing had happened!! We are very complimentary of these guys!! Thank you! Derrill Pitts
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What a super group of people to work with! It started with Teddy coming over on a Sunday to trouble-shoot fan blower and he was able to get our 26 year furnace blower to limp through two weeks before we could replace system. He was frank and honest about our system being old and parts would be expensive. Next came Dave Dameron who sold us our new system after he patiently listened to all my questions. After our vacation Gary and Jake showed up to remove old system and install new units. They worked very hard but they also seemed to have much fun doing their work. It was a pleasure to visit with them as they worked. They got the A/C up and running perfectly. Carl "the gas man" came a couple of days later to make connections to heating side. Again, a great guy (as well as his helper). Finally, Billy showed up today to make final connections to humidifier system to furnace and he trouble-shooted the system and got it operational in no time. So by my count I interacted with seven employees of Reliable and I truly enjoyed each interaction. Job well done folks! I am proud to say Reliable is my heating and air conditioning company!
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