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(423) 266-2424
By Sue G. on 05/19/19
Glad they cover shoes.
By Linda M. on 05/16/19
Very nice, polite , professional young man
By Charlie W. on 05/16/19
when asked, i always say reliable heat and air, and never had acomplined
By Linda C. on 05/16/19
Excellent service. Thank you!
By Robin F. on 05/14/19
I have used Reliable for several years and have had annual service contracts. The servicemen have always been knowledgeable and courteous. The company works with me to find a time that works with my schedule and they always arrive on time and do a great job. Wou...
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I have used Reliable for several years and have had annual service contracts. The servicemen have always been knowledgeable and courteous. The company works with me to find a time that works with my schedule and they always arrive on time and do a great job. Would highly recommend this company.
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By Kelley H. on 05/14/19
I would never use any other company for my heating and air repairs. Larry G came and took care of my problem and was very professional. I have a special tie with this company and they are the finest people I have known. Mary and Peggy are super in the office. I...
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I would never use any other company for my heating and air repairs. Larry G came and took care of my problem and was very professional. I have a special tie with this company and they are the finest people I have known. Mary and Peggy are super in the office. I refer this company all the time.
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By Ann J. on 05/10/19
I was really impressed with Fred he was thorough , competent and taught me several things about my heating and air conditioning as well as the thermostats. I highly recommend Fred and the reliable team. Anne Johnson
By SGT.Davis on 05/09/19
Jeraime is one of the most professional service technicians I have ever had the pleasure of doing business with! He kept his focus and composure on the job at hand...even when the problem got more elusive the deeper he dug. Well educated and courteous,he did his p...
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Jeraime is one of the most professional service technicians I have ever had the pleasure of doing business with! He kept his focus and composure on the job at hand...even when the problem got more elusive the deeper he dug. Well educated and courteous,he did his parents his team AND his company Proud!! I will be a repeat customer and I am spreading the word about your quality workmanship and fair pricing !! Sincerely SGT.Davis , US Army
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By Mary Jane S. on 05/08/19
Very courteous and professional. Explained all he did to my 2 units and the electronic air filter.
By THOM G. on 05/08/19
Our installers were very courteous and when they finished they removed all debris. They were constantly busy and did not waste any time.
By BARBARA S. on 05/04/19
Superior services by Jack and his crew, and Dave for his informative consultation. A++++
By Debbie F. on 05/01/19
Reliable has always been super easy to deal with. They show up quickly and their service is fantastic. Billy has been to my house twice and he was courteous and very knowledgeable about my system. I would highly recommend them.
By Mitzi S. on 05/01/19
I understand from my daughter-in-law that Joe was very helpful and made friends with the dogs first. He explained everything that he was doing and was very helpful when telling her what would need to be done. Very thankful for Reliable.
By William J. J. on 04/29/19
Larry G. arrived as scheduled and completed his service very professionally as is his custom. Thanks to Reliable for having him on your team! W.J.Johnson
By Rebecca C. on 04/28/19
On Wednesday, Reliable was called about an issue with my heat /air unit. A tech was contacted; he arrived within 30 minutes. After checking out the problem, The job was completed within 15 minutes. The tech was polite, discussed the problem with me, and advised...
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On Wednesday, Reliable was called about an issue with my heat /air unit. A tech was contacted; he arrived within 30 minutes. After checking out the problem, The job was completed within 15 minutes. The tech was polite, discussed the problem with me, and advised me about what would be helpful to maintain my unit.
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By Richard R. on 04/27/19
Always good service.
By Don B. on 04/24/19
Billy was super technician . Was very efficient and explained in great detail all that took place. Would recommend him and the company to anyone. Thanks again. Don B.
By Roy S. on 04/22/19
Reliable installed our heat pump system 18 years ago and we have been very happy with all aspects of their service - installation, maintenance, and emergency repairs.
By David B. on 04/22/19
Fast competent service. Friendly staff. Quickly determined the problem even while enduring and battling wasps that had nested in the unit. These service men should get hazard pay. Fortunately I was able to arm him with some wasp and hornet spray. I will continue us...
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Fast competent service. Friendly staff. Quickly determined the problem even while enduring and battling wasps that had nested in the unit. These service men should get hazard pay. Fortunately I was able to arm him with some wasp and hornet spray. I will continue use and recommend this company for all AC work.
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By Lansing H. on 04/19/19
Your men were kind and courteous in every respect - it was a good experience and we look forward to many years with our new heating and air - thank you - Lansing Hamilton
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CALL TO SCHEDULE
(423) 266-2424

Select any employee to see all their reviews.

Joe R
17 Years
Rating:
147 total reviews!
Teddy S
5 Years
Rating:
139 total reviews!
The Team
Customer Service Rep.
42 Years
Rating:
(13 total reviews)
Cameron S
10 Years
Rating:
(105 total reviews)
Larry G
23 Years
Rating:
(85 total reviews)
Billy C
11 Years
Rating:
(83 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Reliable Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
(423) 266-2424
Gary M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
23 total reviews
Gary joined the Reliable family in 2011.
By THOM G. on 05/08/19
Our installers were very courteous and when they finished they removed all debris. They were constantly busy and did not waste any time.
By JEWELL B. C. on 03/03/19
If Gary is the young man that worked on the inside of my home, he did an excellent job. If he is the one who worked on the outside, while I never saw him, he evidently did an excellent job as evidenced by the fact the unit is working as it should. Now, that I h...
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If Gary is the young man that worked on the inside of my home, he did an excellent job. If he is the one who worked on the outside, while I never saw him, he evidently did an excellent job as evidenced by the fact the unit is working as it should. Now, that I have used the new unit for several weeks, there are some questions I'd like to discuss with a technician and will call tomorrow for someone to return to my home. Mrs. Jewell B. Cousin
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By LEE B. on 12/03/18
EXCELLENT COMPANY!! From start to finish, they went the extra mile. Everyone from Dave the salesperson and Gary the lead installer was top notch with decades of experience. Do yourself a favor and call em
By MRS. STEED G. on 10/27/18
Excellent. The men who did the work were very, very god.
By HAROLD K. on 10/01/18
You should break down and buy these guys a new tent. The one they were using had some serious leakage problems.
By GLEN D. on 07/07/18
Wonderful job by professional men
By DON G. on 06/07/18
Great professional group of men, all of them did an excellent job. Been using Reliable Co. For years, would recommend them to anyone.
By BILL B. on 05/25/18
Excellent service. Professional, courteous and respectful. Responsive. Did a great job in trying conditions and limited access.
By Diane H. on 10/06/17
the boys were great, I'm now cool and hope my new unit will serve my needs for another 20 years:)
By GARY & KATHY J. on 10/05/17
The Reliable team of ****** **** and ***** were very impressive from the initial site visit to the completion of the project. They were professional, knowledgeable, efficient, courteous and friendly. Our unit went out on a Monday evening and this team had the new u...
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The Reliable team of ****** **** and ***** were very impressive from the initial site visit to the completion of the project. They were professional, knowledgeable, efficient, courteous and friendly. Our unit went out on a Monday evening and this team had the new unit in operation just after lunch on Thursday. Amazing job ! Impressed with the quick work. Reliable Heating & Air is the go to company for your heating and air problems. Chattanooga (Lookout Valley), TN
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By BOB C. on 07/09/17
Gary and his crew did an awesome job on a difficult replacement of our upstairs HVAC unit. Professional, efficient, friendly - a pleasure to have in our home.
By DAVID H. on 06/24/17
(no comment)
By DR. LAWRENCE Y. on 05/23/17
We have used Reliable for years. They are always prompt and prepared. We recently had to replace an heat/air unit, one of 4. We will certainly call upon Reliable when we need to replace the additional units!
By PAUL M. on 05/01/17
**** and the installation team from Reliable Heating & Air replaced the 12 year old HVAC system in my house the week of April 24, 2017. They showed up on time and installed the equipment in a professional manner. There was an equipment related startup issue that re...
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**** and the installation team from Reliable Heating & Air replaced the 12 year old HVAC system in my house the week of April 24, 2017. They showed up on time and installed the equipment in a professional manner. There was an equipment related startup issue that required the presence of another technician and the local equipment representative. The problem was resolved promptly with no further issues.
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By T.G P. on 04/22/17
Reliable and Technician Leader Gary did what was agreed to letter. New installation went well and in agreed time frame. When complete no mess outside or in attic (it was hot up there surprised they remembered their name when completed). New system works very well ...
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Reliable and Technician Leader Gary did what was agreed to letter. New installation went well and in agreed time frame. When complete no mess outside or in attic (it was hot up there surprised they remembered their name when completed). New system works very well and expect it to in future. Thanks again and look forward to another 26 years of service from this Carrier unit.
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By JEFF M. on 04/05/17
Quick, easy and professional.
By DERRILL & JUDY P. on 02/18/17
As I have written to Brent, Gary and Trey (I believe that is his partner's name) did an excellent work of installation of the new Carrier system. They arrived as scheduled and went to work immediately removing the old unit. I thought I would be on site all day to a...
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As I have written to Brent, Gary and Trey (I believe that is his partner's name) did an excellent work of installation of the new Carrier system. They arrived as scheduled and went to work immediately removing the old unit. I thought I would be on site all day to assist, but discovered they didn't need me. I went to work as well. My wife called around 2:30pm telling me they had completed the project and she feel good about what the guys had accomplished. They cleaned up everything before they left the site. It was as if nothing had happened!! We are very complimentary of these guys!! Thank you! Derrill Pitts
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By WESLEY H. on 01/17/17
excellent, quick to answer all questions, never felt like I was being sold anything I didnt want, courteous and respectful of kids in the house and cleaned up their mess very well. Highly recommend.
By ROBERT M. on 08/15/16
What a super group of people to work with! It started with Teddy coming over on a Sunday to trouble-shoot fan blower and he was able to get our 26 year furnace blower to limp through two weeks before we could replace system. He was frank and honest about our syste...
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What a super group of people to work with! It started with Teddy coming over on a Sunday to trouble-shoot fan blower and he was able to get our 26 year furnace blower to limp through two weeks before we could replace system. He was frank and honest about our system being old and parts would be expensive. Next came Dave Dameron who sold us our new system after he patiently listened to all my questions. After our vacation Gary and Jake showed up to remove old system and install new units. They worked very hard but they also seemed to have much fun doing their work. It was a pleasure to visit with them as they worked. They got the A/C up and running perfectly. Carl "the gas man" came a couple of days later to make connections to heating side. Again, a great guy (as well as his helper). Finally, Billy showed up today to make final connections to humidifier system to furnace and he trouble-shooted the system and got it operational in no time. So by my count I interacted with seven employees of Reliable and I truly enjoyed each interaction. Job well done folks! I am proud to say Reliable is my heating and air conditioning company!
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By ROBERT M. on 08/15/16
What a super group of people to work with! It started with Teddy coming over on a Sunday to trouble-shoot fan blower and he was able to get our 26 year furnace blower to limp through two weeks before we could replace system. He was frank and honest about our syste...
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What a super group of people to work with! It started with Teddy coming over on a Sunday to trouble-shoot fan blower and he was able to get our 26 year furnace blower to limp through two weeks before we could replace system. He was frank and honest about our system being old and parts would be expensive. Next came Dave Dameron who sold us our new system after he patiently listened to all my questions. After our vacation Gary and Jake showed up to remove old system and install new units. They worked very hard but they also seemed to have much fun doing their work. It was a pleasure to visit with them as they worked. They got the A/C up and running perfectly. Carl "the gas man" came a couple of days later to make connections to heating side. Again, a great guy (as well as his helper). Finally, Billy showed up today to make final connections to humidifier system to furnace and he trouble-shooted the system and got it operational in no time. So by my count I interacted with seven employees of Reliable and I truly enjoyed each interaction. Job well done folks! I am proud to say Reliable is my heating and air conditioning company!
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