I would recommend this company. This time they did come later than the original time, I called them when the time had expired, but I accepted their apology. Jose, was professional and personable, and since it was preventative, it didn't take long. I do feel that the price should be adjusted when there is preventative maintenance versus a clogged drain. It should not cost the same, in my opinion.
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Excellent all around experience. When I called they were very courteous and helpful. Technician was very professional and courteous. Did a professional job in clearing my plugged drain lines. When they were running slow the next day, I called back and they immediately said they would be back, but drains started flowing again. I will use them again if needed and would recommend them to anyone.
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We have Reid & Pederson rod out our clean out every year (about 13 years now) to avoid any problems that might arise if we did not do a little preventive maintenance. Reid & Pederson associates are always professional, polite, considerate, address any concerns, answer all questions, and it is well spent time and reasonable expense whenever we hire their expert associates to help take care of our home.
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Reid and Pederson is the only service I have used for many years. They always send very dedicated employees. I always ask for the same employee as Dan R. is exceptional in his job. This time Dan noticed that there was a large hole in the drain tile from the upstairs bathroom. When Dan R. left I called my plumber who came out immediately and the problem was solved the next morning. Thanks to Dan I was saved from a terrible flooded basement. All employees are excellent and as usual I give Dan R, five stars.....
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