A huge thank you to the folks at Reid & Pederson starting with the extremely pleasant lady that took my call early in the morning, to John Reid for calling so promptly, and to the two professionals Ryan and Dan who did such a great job analyzing and fixing the problem we had. These are reliable, honest people. Good people to do business with!!!
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We have used **** &Pederson Drainage in the past and will continue to use them. ************ was our technician and he was very professional. He came within the time they gave use. He explained what he needed to do. It was very cold and snowy out, but that didnt stop him from doing an excellent job.
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I use Reid & Pederson Drainage for my yearly clean out of my sewer, bathroom and kitchen drains. This last time I called in the morning, hoping to set up an appointment for the following week. They were able to accommodate me that afternoon. ****** was the service pro who did the rodding of my drains. He was courteous and friendly. He came promptly at the scheduled time and performed the work in a quick and efficient manner. I will always call this company if I have a problem.
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After almost 2 weeks of wondering What, Why & Where on a basement drainage back up. I was prepared to replace 2 of 3 discharge pumps so I made the distress call to Reid & Pederson for help. The dispatcher was excellent and communitive ea. step before arrival. Service Pro Keaton arrived promptly and evaluated my issue thoroughly, solved by a basic rod and clean out. Keaton really made my day, saved me big bucks and with excellent conversation. Thank You very much for the AAA service.
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The best experience I have had with any service professional. Kyle P Was very knowledgeable and explained everything to me in detail. He didn't even mind all of my pestering question he answered them and did not miss a beat with continuing his work. Will definitely recommend this company to anyone who has plumbing issues.
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Jose Andino was a perfect gentleman (hard to find these days). He was knowledgeable, conscientious and worked hard. It was a pleasure to get to know him. Jose represents Reid and Pederson with distinction. I would be extremely happy to know that Jose was returning to my home if I needed his services again. Thank you, Jose. Tom Francesconi
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I called on the morning of 12/17/2021 and received service the same day, morning time. I was working with another company, prior to contacting this one. Worse mistake I’ve ever made. Reid & Pederson came in and took care of my sewage back up and drainage issues within a few hours, while with the other company, it’s been since before thanksgiving. If I could give Reid & Pederson 10 stars I would. Thank God and Thank you Reid & Pederson.
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I had a new ejector pump installed by Keaton. He arrived early within the service window. He was able to assess the situation easily and explain each step of the job in layman’s terms. He covered the floors of the work area and cleaned up when the job was done. He was very knowledgeable and answered every question I had. This was best interaction I’ve ever had with any kind of in home service pro. I would definitely recommend 5/5.
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I don't usually leave reviews, but I felt like I had to for Reid & Pederson. I've used them twice in the past couple months (replaced ejector pump & cleared drain line) and I couldn't be happier with the work they did. Jose (Service Pro) was outstanding!! He was extremely knowledgeable and friendly and he explained everything clearly to me every step of the way. A true professional. They also had great communication with me from when I first called them until the job was complete, so I knew exactly when to expect a call or when the Service Pro was going to come over. Nobody likes having work done to their house, but they made the entire process as painless as possible and that's all I can ask for. I'm sure I'll be using them again in the future and I would highly recommend them to anyone else!
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