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By Larry P. on 04/19/19
Ryan Walter, Service Technician, with Ray O Cook Company fixed our furnace problem. He was very friendly, knowledgeable, took the time to explain and even showed us features on our thermostat that we didn't know about. We are thoroughly satisfied with Ryan's work a...
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Ryan Walter, Service Technician, with Ray O Cook Company fixed our furnace problem. He was very friendly, knowledgeable, took the time to explain and even showed us features on our thermostat that we didn't know about. We are thoroughly satisfied with Ryan's work and highly recommend him.
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By Bruce H. on 04/11/19
Left a review and email. Got an email but then you posted an earlier review from an earlier service call??

By Charles w. on 04/01/19
Ryan w was very professional. Took care of the maintenance explained his finding. He made sure I was aware of another year of free maintenance. Had the unit since 2012 they keep it in top shape.

By Ray & Sherry L. on 03/31/19
Zander & Randy replaced our home HVAC on a cold, rainy day with no problems. Both obviously knew what they were doing. The building inspector came 2 weeks later and found no issues, which he said was typical for this company. Thanks!!

By Robert M. on 03/25/19
The crew did an installation of a heating and air system for our home and provided excellent service throughout. Everything was completed timely, neatly, and the crew demonstrated courtesy during the process. The building inspector commented that Ray O. Cook demons...
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The crew did an installation of a heating and air system for our home and provided excellent service throughout. Everything was completed timely, neatly, and the crew demonstrated courtesy during the process. The building inspector commented that Ray O. Cook demonstrates excellent workmanship and there were no issues to note.
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By Barry B. on 03/05/19
Paul was timely, professional, and willing to work within our budget and needs of our particular situation. His clear and concise overview and answers to our questions made the whole situation much easier. He scheduled our work within the week scheduled, the crew ...
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Paul was timely, professional, and willing to work within our budget and needs of our particular situation. His clear and concise overview and answers to our questions made the whole situation much easier. He scheduled our work within the week scheduled, the crew showed up on time and finished the job in a timely manner.
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By Bonny W. on 03/04/19
Updating my review for Ray O. Cook's HVAC services. Been using this firm since 2012 and continue to have them service my HVAC system. Today, I'm ready for a hot Sacramento summer if it comes early. My system is good to go! Thank you Steve Pegueros for your profess...
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Updating my review for Ray O. Cook's HVAC services. Been using this firm since 2012 and continue to have them service my HVAC system. Today, I'm ready for a hot Sacramento summer if it comes early. My system is good to go! Thank you Steve Pegueros for your professional, skillful, and friendly service. Thank you for being on time and for installing a new filter and bringing the additional filters that I ordered. Thank you also for being an animal lover cuz my dogs sure loved you. LOL You are an asset to this firm Steve. Ray O Cook hires the best people! See you in about six or seven months.
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By Arlyn M. on 03/02/19
(no comment)

By James S. on 02/27/19
We are happy with our new heating and air conditioning system. Bobby T********* and Ryan M**** were very professional in their work and explaining any questions either of us had. Very glad we picked Ray O. Cook Company and we will recommend your company to anyone! ...
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We are happy with our new heating and air conditioning system. Bobby T********* and Ryan M**** were very professional in their work and explaining any questions either of us had. Very glad we picked Ray O. Cook Company and we will recommend your company to anyone! Thanks Jana and James
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By Matthew K. on 02/20/19
Patrick P. was knowledgeable, helpful and courteous. He took the time to explain everything and document the issues. we were able to talk about the pros and cons of things and make a good decision. Matt

By Matthew K. on 02/20/19
Patrick P. was knowledgeable, helpful and courteous. He took the time to explain everything and document the issues. we were able to talk about the pros and cons of things and make a good decision. Matt

By Gloria on 02/18/19
I rate Ray O Cook A+. From the Consoltation to the Completed Work it exceeded my expectations. Dispite treacherous weather conditions they came on time and stayed late to finish their 2 day job Their professionalism and work ethics were impeccable and much ap...
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I rate Ray O Cook A+. From the Consoltation to the Completed Work it exceeded my expectations. Dispite treacherous weather conditions they came on time and stayed late to finish their 2 day job Their professionalism and work ethics were impeccable and much appreciated. I have already begun to recommend Ray O.Cook to my friends and will continue to do so. Thank you for your fine Service.....Gloria from Auburn
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By John Angela And Peter K. on 02/16/19
Efficient, polite, clean, professional, reasonably priced, patiently answered our questions and clearly explained everything to us. Highly recommend their services to friends, family and the general public.

By Gabrielle D. on 02/11/19
Sonny was amazing! He look pics/video of my HVAC unit so I knew exactly what was going on. He was extremely knowledgeable and made me feel at ease with repairs. What seemed like such an overwhelming issue was actually something quite simple. Sonny was reassuring...
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Sonny was amazing! He look pics/video of my HVAC unit so I knew exactly what was going on. He was extremely knowledgeable and made me feel at ease with repairs. What seemed like such an overwhelming issue was actually something quite simple. Sonny was reassuring, professional and most importantly kind. Great work!
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By Joseph and Toni M. on 02/06/19
We first met San last June when he repaired our air conditioner, and we were impressed with his knowledge, professionalism and sincerity. We purchased a yearly service agreement at that time, and we are so glad we did. Last week when he came out to check our heat...
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We first met San last June when he repaired our air conditioner, and we were impressed with his knowledge, professionalism and sincerity. We purchased a yearly service agreement at that time, and we are so glad we did. Last week when he came out to check our heating and air, he found a serious problem with our furnace. We are so impressed with all of the technicians from Ray O. Cook. They have all been prompt, courteous, and knowledgeable, and they are definitely an asset to your organization!!
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By Joseph and Toni M. on 02/06/19
Zander was professional, respectful, and efficient while installing our new furnace and air conditioner. In fact, all of the installation technicians who worked at our home for the past two days were conscientious and a great representation of Ray O. Cook's commit...
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Zander was professional, respectful, and efficient while installing our new furnace and air conditioner. In fact, all of the installation technicians who worked at our home for the past two days were conscientious and a great representation of Ray O. Cook's commitment to customer care.
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By Joseph and Toni M. on 02/06/19
Dave was professional, efficient, and funny. While installing our new furnace and air conditioner, he kept us informed of the progress and any problems. He and the other installation technicians who worked at our home were considerate and respectful at all times....
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Dave was professional, efficient, and funny. While installing our new furnace and air conditioner, he kept us informed of the progress and any problems. He and the other installation technicians who worked at our home were considerate and respectful at all times. Great customer relations from Ray O. Cook!
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By Joseph and Toni M. on 02/06/19
Bobby was professional, efficient, and personable. His team arrived on time and went to work immediately. He kept us informed throughout the two days of installation, updating us of the progress, as well as any problems. Bobby is an asset to Ray O. Cook.

By Joseph and Toni M. on 02/06/19
Paul arrived on time, and he came prepared to discuss what are options were regarding replacing our furnace. He was knowledgeable, professional, and personable. We are very impressed with the Ray O. Cook team.

By Sharon F. on 01/25/19
Had new system installed today. All the crew was nice, polite and accurate with their work. (As always) would recommend this business to everyone. Great prices!!
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9167846525

Select any employee to see all their reviews.

Willie D
Rating:
105 total reviews!
Paul M
Rating:
99 total reviews!
Zak K
Customer Service Rep.
Rating:
(128 total reviews)
Teanna M
Customer Service Rep.
5 Years
Rating:
(3 total reviews)
Danny P
10 Years
Rating:
(97 total reviews)
Sonny O
5 Years
Rating:
(77 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ray O. Cook Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Ray O. Cook Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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