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By Karen Z. on 03/03/18
Thank you Andy, you are wonderful! Great job! Thanks for being so prompt at coming out,, during a Nor’easter and all! Your the best!

By Karen Z. on 03/02/18
Andy was amazing! He was very pleasant and personable. Replaced my well pump the same day I called, during a Nor’easter at that! Thank you for such great service. Will definitely be using you again and recommending to everyone.

By Stephen C. on 02/07/18
I have had the distinct pleasure of being serviced by Rapid Service for several years. Once again, their work was top notch. As always, Ozzie is a professional and a gentleman. His work is top shelf, and his suggestions are always helpful. I met Andy for the first ...
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I have had the distinct pleasure of being serviced by Rapid Service for several years. Once again, their work was top notch. As always, Ozzie is a professional and a gentleman. His work is top shelf, and his suggestions are always helpful. I met Andy for the first time, and he also proved to be a first rate technician, and a fun person to interact with. Finally, I will say that starting any service call by interacting with Rachael is a pleasure. She is always friendly, always helpful, and always compassionate. She is a true asset to this organization. I always speak very highly of, and shall continue to praise, Rapid Service to all whom I know. Thank you for another job done in a professional, friendly manner.
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By Karla F. on 01/15/18
We have used Rapid Service for a number of years. They are dependable, prompt, knowledgeable, and extremely professional. I have recommended them to my friends. We wouldn't consider using anyone else for our plumbing and electrical needs. They are probably not the ...
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We have used Rapid Service for a number of years. They are dependable, prompt, knowledgeable, and extremely professional. I have recommended them to my friends. We wouldn't consider using anyone else for our plumbing and electrical needs. They are probably not the cheapest firm around, but IMO, you get what you pay for. They charge an honest price and will recommend ways to save money.
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By Jessica B. on 12/13/17
Thank you for the quick service, and taking care of my customer. Rachel is the office is very nice as well. I couldn't ask for anything more.

By Sean K. on 12/11/17
Andy went above and beyond to ensure that our new circuit breaker and generator outlet were perfect. He took the time to explain all available options beforehand and established confidence in our choice. He also took time to explain how everything worked, including...
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Andy went above and beyond to ensure that our new circuit breaker and generator outlet were perfect. He took the time to explain all available options beforehand and established confidence in our choice. He also took time to explain how everything worked, including all the steps for generator hook-up, and answered all our questions. All of the staff were friendly and efficient. Andy was cheerful, friendly and professional. The experience was like having family working on our project. We plan to use Rapid Service for all of our professional home projects in the future!
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By Sheila A. on 08/04/17
The two gentlemen who came were helpful and terrific in explaining all that needed to be done. They got right down to work fixing the well. A good company to deal with. I would recommend them.

By Bruce G. on 02/13/17
Rapid Service installed my indirect hot water heater. Ozzy and team were very professional. Timeliness, Quality, and Workmanship excellent. Cost was comparable to others in area. I will use their services in the future, on projects that are beyond my expertise.

By Chris S. on 10/12/16
Folks always talk about the little guy who gives big service. Rapid Service epitomizes that ethic. They install and service quality water heaters (Rheem) and do it professionally and with no hassle. Oh, and Ozzy rocks.

By Nancy S. on 10/07/16
Rapid Service is an excellent company they are honest and on time and do a job as if it were for their own home. They left my home cleaner than it was before they started I had a bathroom renovation and an electrical upgrade and I could not be happier with the outcome

By David V. on 08/19/16
Rachel went way out of her way to schedule a rush job for us. She sent Andy, the good looking and incredibly competent electrician to get it done so that the rest of our kitchen could be installed. Great job by all involved!

By Melanie N. on 07/29/16
Rapid Service is outstanding - they have done work on our house many times in the past several years, including replacing water tank, furnace, septic pump. Most recently, this past year Andy and his team replaced our 40+ year old furnace and oil tank. At the begin...
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Rapid Service is outstanding - they have done work on our house many times in the past several years, including replacing water tank, furnace, septic pump. Most recently, this past year Andy and his team replaced our 40+ year old furnace and oil tank. At the beginning of the furnace job, Andy told us he could install it within two days. There were multiple unexpected complications during the job, but he and his team worked late into the evening both days to get it done on time. He also limited the time we went without water to less than a day. A month or so later, Rapid Service responded very quickly to our call about water leaking into the basement, and worked closely with our insurance company during the evaluation and did a fantastic job replacing and painting the walls and ceiling. He and the Rapid Service team are always friendly and very professional, and do great work - we wouldn't hesitate to contact them again!
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By Robert J. on 06/05/16
Rapid Service is the only company we turn to for our electrical and plumbing needs, whether it is an emergency or a planned visit. Most recently Andy handled the replacement of our electrical panel which involved interior and exterior work. This work was complete...
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Rapid Service is the only company we turn to for our electrical and plumbing needs, whether it is an emergency or a planned visit. Most recently Andy handled the replacement of our electrical panel which involved interior and exterior work. This work was completed in one day! They also handled contacting CL+P and the town building inspector to set up the necessary follow up appointments. (The building inspector raved about the quality of the work that was done and said he wished all inspections could go so smoothly.) Our most recent plumbing work, exterior frost-free hose faucet, bathroom faucet and under the counter/basement pipes replacement, was handled by Ozzie and his son. These folks at Rapid Service are very professional and we have gotten to know them very well over the years. They have been there for us during some big time emergencies. Our water heater was leaking all over the basement and Andy came right over and get this - had a replacement water heater on his truck, so the repair was handled same day and we could get on with the clean up. There was also another time where we woke up to smoke in the basement coming from our well pump. As luck would have it, it was snowing that day and travel was really bad. Even though it wasn't safe for the trucks to go out, Ozzie still took his personal vehicle and came out to help us identify the problem, which ended up being a problem with the main line at the pole outside. We contacted CL+P and the issue was resolved that same evening. I could go on and on, but take my word, you get what you pay for with these folks and more. I cannot tell you how comforting it is to know that if an electrical or plumbing problem comes up, I don't have to worry. I don't have to scour the yellow pages or internet lists looking for help, I just have to make one call to trusted old friends.
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By Kevin S. on 05/25/16
I had Rapid Service out last year to do a repair under my kitchen sink and I was very impressed with how professional the plumber was. So when I noticed that my water heater was getting rusty, I knew would be calling them again. I also had issues with a couple of m...
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I had Rapid Service out last year to do a repair under my kitchen sink and I was very impressed with how professional the plumber was. So when I noticed that my water heater was getting rusty, I knew would be calling them again. I also had issues with a couple of my outlets and an issue with my tub spout leaking. I was told they have people on staff that could help with all of it. It's nice to know that I don't have to hunt down and make a bunch of calls to different people to get things done. The office calls when their guy is on the way and my home is left clean after the repairs are done. Everyone that I've dealt with is friendly and they make things clear for the "average Joe" to understand. A+ for customer service and timely repairs.
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By David K. on 02/10/16
We have used Rapid Service on our previous home and our new home. They have done plumbing, electrical, carpentry, kitchen appliances and bathroom tile. The work they perform is explained in advance, the costs are explained in advance and the results always exceed...
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We have used Rapid Service on our previous home and our new home. They have done plumbing, electrical, carpentry, kitchen appliances and bathroom tile. The work they perform is explained in advance, the costs are explained in advance and the results always exceed our expectations. For the bathroom tile they had to re-build to create straight and level conditions and it took the technician a while before he was satisfied with his own work before even starting the tile. They are always courteous and take the time to explain to non professionals. And the office is always pleasant and will make things right. I recommend Rapid Service for any home task. They are fair and honest and will not try to get you to do more than you need. You may find someone cheaper to do the work, but for the highest quality and positive service choose Rapid. Thanks Andy, Ozzie and Rachael - you are all wonderful
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CALL TO SCHEDULE
(860) 228-1036

Select any employee to see all their reviews.

Andy H
Rating:
12 total reviews!
Ozzy V
Rating:
8 total reviews!
Racheal R
Customer Service Rep.
Rating:
(7 total reviews)
Ryan H
Customer Service Rep.
Rating:
(2 total reviews)
Shawn
Rating:Just Launched
Chris
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Rapid Service LLC has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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