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By William & Lana B. on 03/15/19
Brandon tested the water, gave results, suggested remedies. No high pressure to purchase. Presented his card with call back information. Thanked me for my time and was gone. Bill

By Sorin & Michaela C. on 03/06/19
Excellent service, no sales pressure.

By Ciara B. on 03/04/19
I called and talk to Kasey she was great.

By Sharon W. on 03/04/19
Dale W. gave a very thorough and informative presentation and testing! He was very professional and personable. Excellent and very informative!!

By Sharon W. on 03/04/19
Dale gave an excellent, very informative presentation. Very Professional and Personable!! Great experience!

By Mark L. on 03/03/19
I moved to a new home recently and I wanted my water tested to see if it was drinkable. I contacted RainSoft of Northern Michigan and spoke with Kasey Norris. She was professional, knowledgeable and explained what they would test for in language I could understan...
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I moved to a new home recently and I wanted my water tested to see if it was drinkable. I contacted RainSoft of Northern Michigan and spoke with Kasey Norris. She was professional, knowledgeable and explained what they would test for in language I could understand. There was no sales pressure, just help and guidance. I would highly recommend RainSoft if Northern Michigan.
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By Rachel G. on 03/02/19
I was very impressed with Kasey when I called RainSoft for questions. She was courteous and patient with me and very helpful!

By Travis N. on 03/02/19
I would recommend this company! A big thank you to Kasey & the RainSoft of Northern Michigan team!

By Rachel G. on 03/02/19
Kasey always goes above and beyond for us! excellent customer service! Thank you Kasey and RainSoft!

By Jane J. on 03/02/19
Great job RainSoft! Kasey N helped me on the phone. She's great! Thank you for great customer service!

By Katelyn N. on 03/02/19
Great job from Rainsoft!! Also Kasey was very helpful!!!

By Jim F. on 03/02/19
Kasey Norris does a great job and represents the company well.

By Mychal U. on 03/02/19
Had some questions about water treatment options, when I gave Rainsoft a call Kasey was able to provide all the information I needed.

By Corey G. on 03/02/19
Highly recommend RainSoft. Thank you Kasey for all your hard work!

By Kasey L. on 03/02/19
I recommend RainSoft of Northern Michigan! Just call Kasey :)

By Jason C. on 03/02/19
Thank you RainSoft and Kasey for helping us solve our water problems.

By Jessica E. on 03/02/19
I called and Kasey answered all my questions. She was very pleasant on the phone. I’d recommend her & this company for any of your water treatment needs. They really helped the quality of our water! Amazing!

By Rikki H. on 03/02/19
Kasey N was great. Very helpful. 14/10 would recommend.

By Amanda H. on 03/02/19
I recommend Kasey and this company for all of your water treatment needs!

By Zin M. on 03/02/19
Thanks for your help with our water, Kasey & RainSoft of Northern Michigan!
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CALL TO SCHEDULE
810-244-0668

Select any employee to see all their reviews.

Brandon S
4 Years
Rating:
146 total reviews!
Jason S
16 Years
Rating:
106 total reviews!
Kasey N
Customer Service Rep.
10 Years
Rating:
(323 total reviews)
Dan P
Customer Service Rep.
9 Years
Rating:
(255 total reviews)
Jessica N
Customer Service Rep.
2 Years
Rating:
(164 total reviews)
Krystal S
Customer Service Rep.
1 Year
Rating:
(111 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period RainSoft of Northern Michigan has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at RainSoft of Northern Michigan. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
810-244-0668
Krystal S has a 5-Star average rating and a total of 111 total reviews
111 total reviews
By Sorin & Michaela C. on 03/06/19
Excellent service, no sales pressure.

By Mary & Doug F. on 03/02/19
Nathan was very knowledgeable, extremely personable.

By Harold & Alice S. on 01/31/19
RainSoft rep Brandon came and tested our water, showed the results and explained what RainSoft could do for our water smell, taste and hardness issues. No pressure. After getting info from 2 other companies we decided to go with RainSoft. We called and the next day...
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RainSoft rep Brandon came and tested our water, showed the results and explained what RainSoft could do for our water smell, taste and hardness issues. No pressure. After getting info from 2 other companies we decided to go with RainSoft. We called and the next day the installer was there early. He was very knowledgeable and courteous and when he left at the end of the day we had a system that did everything we wanted! We are very pleased with the customer service received from Maxie in the office as well! Wonderful company and great experience!
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By Jim & Margaret M. on 01/24/19
was a little late no fault of his own I blame map quest they never get anything right had him 20 miles from our house or he would of been on time even in the heavy snow we were getting that's important we aren't getting it right now cause we have several projects ...
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was a little late no fault of his own I blame map quest they never get anything right had him 20 miles from our house or he would of been on time even in the heavy snow we were getting that's important we aren't getting it right now cause we have several projects to do that require our attention cause we just bought a handyman special as our retirement home we will call back within the next year after the flurry of projects are done
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By Edward J. on 01/17/19
Appreciated the honest advice given to me by Brian about the water at my house.

By Marcie P. on 01/17/19
Dale was awesome and friendly! He actually cares about his job and customers! Best sales person We have dealt with in a long time! Id recomend requesting him when you call!

By Andrew & Taryn M. on 01/14/19
While shopping I saw a free water test packet and decided to give it a shot. I was contacted about the results and decided to schedule a home inspection also. Andi was great on the phone, I was not pushed to buy anything and the home inspection was also free. Brian...
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While shopping I saw a free water test packet and decided to give it a shot. I was contacted about the results and decided to schedule a home inspection also. Andi was great on the phone, I was not pushed to buy anything and the home inspection was also free. Brian came out and tested the water further. He was knowledgeable about general water quality and knew detailed information about many local area's water around Michigan. I was not pressured into buying anything at any point, and especially after the test results were good. If you had any questions about the water quality or filtration system in your home I would highly recommend them.
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By Joe & Tara G. on 01/11/19
The water test technician, Brian, was excellent. He was very knowledgeable, polite, professional, and helpful in chosing the best system to fit our water treatment needs. The entire process was very well received. The financing options greatly helped to aqcuire a s...
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The water test technician, Brian, was excellent. He was very knowledgeable, polite, professional, and helpful in chosing the best system to fit our water treatment needs. The entire process was very well received. The financing options greatly helped to aqcuire a system within a few days following our consultation with Brian. The installation technician, Dan, was very polite, professional, and experienced in his job duties. Very clean and accurate work. Will recommend RainSoft to anyone I know looking for a water treatment system.
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By Terry S. on 01/10/19
Dale was vey helpful, and knowledgeable, was willing to work with me to get a unit that would work well for me. The rest of the staff was very courteous and friendly setting up me appointment. Terry Sanders

By Amy & Cliff G. on 12/22/18
When they came to our house to further test our water, i expected a high pressure sale of something. Turns out, that was not true but we were educated more about the water we were using. That is great because now we can make an educated decision about a water pur...
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When they came to our house to further test our water, i expected a high pressure sale of something. Turns out, that was not true but we were educated more about the water we were using. That is great because now we can make an educated decision about a water purifying system. Only after my husband asked, did they present the information on their products, still with no pressure.
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By Preston & Christine G. on 12/16/18
(no comment)

By Jeff & Bobette H. on 12/11/18
(no comment)

By Robert H. on 12/04/18
Dale did a great job doing the water test and explaining everything thoroughly. I ended up going with the EC4 unit for a number of reasons, the warranty being one of the top reasons. Dan and Dominic came out to do the install and were also very nice and professiona...
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Dale did a great job doing the water test and explaining everything thoroughly. I ended up going with the EC4 unit for a number of reasons, the warranty being one of the top reasons. Dan and Dominic came out to do the install and were also very nice and professional. They had the unit installed in less than an hour. Overall exceptionally happy with the service and look forward to many years of nice, soft water from the EC4.
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By Nancy W. on 12/03/18
Convenient service; service man was very professional. Friendly and prompt service.

By Gina & Herbert W. on 12/01/18
Nathan, Jared and Dominic were awesome, honest and fast. I was very surprised to see your Rain soft products works as well as they said. I love the Clean Start system, it cleans the clothes and freshens the laundry room! The total installation time was just over an...
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Nathan, Jared and Dominic were awesome, honest and fast. I was very surprised to see your Rain soft products works as well as they said. I love the Clean Start system, it cleans the clothes and freshens the laundry room! The total installation time was just over an hour!!! And my well water tastes great now, thanks to Rain Soft! It’s worth every dollar. Gina W.
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By Michael & Chris T. on 12/01/18
If you want clean drinking water and whole house filtration, you should contact "RainSoft of Northern Michigan, based in Flushing, MI. We just had our water changed from our prior system, and we feel it is the best we have ever had. The sales agent will answer an...
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If you want clean drinking water and whole house filtration, you should contact "RainSoft of Northern Michigan, based in Flushing, MI. We just had our water changed from our prior system, and we feel it is the best we have ever had. The sales agent will answer any questions you have and test your water showing you the results, recommending the best system for you. He is friendly and very knowledgeable . The workers that install the system are quick, efficient at their job, and answer any further questions you may have. I highly recommend RainSoft to anyone who wants good water.
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By Ashley D. on 11/27/18
Very friendly and knowledgeable staff

By Ronald & Loni K. on 11/13/18
Answered all questions plus helpful hints. Quality people.

By Linda & Bernie H. on 11/05/18
(no comment)

By Jack & Nancy B. on 09/28/18
Nathan was great! Super experienced and knowledgeable, we learned a great deal from him. Very impressed with him and Rainsoft's products.
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