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By Pat on 03/27/18
Nick was awesome! Very helpful and professional!

By Dale T. on 03/26/18
Everything went well and I was pleased with the service.

By Dale T. on 03/26/18
Everything went well and I was pleased with the service.

By Robert M. on 03/22/18
Recently I contacted Pure Water to exchange filters on our old Pura Whole House System that still works although this model no longer in production. I tried two other companies who stated they were not familiar with our system or did not have techs available who c...
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Recently I contacted Pure Water to exchange filters on our old Pura Whole House System that still works although this model no longer in production. I tried two other companies who stated they were not familiar with our system or did not have techs available who could help. Finally I called Pure Water, after discussion about our particular needs, an appointment was scheduled with technician Nick. Nick had not seen our model but reviewed instructions, replaced cartridges and tightened connections to correct leak. He was not intimidated because he was not familiar with our particular model and even stayed over time to explain how the system works. Leak was repaired, system works fine and water tastes great. I cannot say enough in appreciation for Nick and Pure Water for their dedication to customer service.
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By Ken C. on 03/16/18
Nick was great and a nice guy.

By Fred W. on 03/14/18
Outstanding service. Nicolas was excellent. Did some extra things and made sure the system was up to speed. Look forward to seeing him next year!

By The Food Revolution Network, Inc. The Food Revolution Network, I. on 03/14/18
Jim was here a very long time and I got charged an additional hour of labor because of it. He also told me that Peter's Drilling overcharged for their services and hired unintelligent people. Then he proceeded to inform me that I needed to replace a lot of equipmen...
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Jim was here a very long time and I got charged an additional hour of labor because of it. He also told me that Peter's Drilling overcharged for their services and hired unintelligent people. Then he proceeded to inform me that I needed to replace a lot of equipment. I asked for a quote. I was not contacted by the office with that quote. When I called for the quote, I was asked to call Austin. He gave me ballpark numbers over the phone and again I insisted that I need the quotes in writing. He told me to Google a piece of equipment that he claims needs to be replaced. At that point I was terribly frustrated and told him I do not know how to spell the word. He accused me of being "mean" and said he would be mean too. I hung up. Some service.
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By Jeff & Bonnie M. on 03/13/18
Jim is the best, efficient and knowledgeable

By Keith P. on 03/09/18
I have had my system for over 6 years now and it is still current and working fantastically! Nic was very helpful and serviced our system in no time and gave us a few tips to make it more efficient to boot!

By Robert M. on 03/08/18
Recently I contacted Pure Water to exchange filters on our old Pura Whole House System that still works although this model no longer in production. I tried two other companies who stated they were not familiar with our system or did not have techs available who c...
(View More)
Recently I contacted Pure Water to exchange filters on our old Pura Whole House System that still works although this model no longer in production. I tried two other companies who stated they were not familiar with our system or did not have techs available who could help. Finally I called Pure Water, after discussion about our particular needs, an appointment was scheduled with technician Nick. Nick had not seen our model but reviewed instructions, replaced cartridges and tightened connections to correct leak. He was not intimidated because he was not familiar with our particular model and even stayed over time to explain how the system works. Leak was repaired, system works fine and water tastes great. I cannot say enough in appreciation for Nick and Pure Water for their dedication to customer service.
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By Bill B. on 02/24/18
Jim has always been courteous, professional, friendly and gets the job done right.

By Ron M. on 02/20/18
They did a great job and keep me informed on what they were doing.

By on 02/20/18
After waiting a month for an appointment, no one showed up. Guess we'll have to learn how to service our own system And Austin sounded so nice on the phone . . .

By Jeff & Bonnie M. on 02/08/18
(No Comment)

By Mike L. on 12/11/17
(no comment)

By Kevin S. on 12/06/17
Highly recommended. They've been doing great work for me for years

By Paul J. on 12/04/17
The PureWater crew is very easy to work with, and always polite, clear, and helpful. Kristina made adjustments to accommodate my schedule, while Jim and Steve arrived on time and worked steadily at installing the system, both the principal filtration one for the wh...
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The PureWater crew is very easy to work with, and always polite, clear, and helpful. Kristina made adjustments to accommodate my schedule, while Jim and Steve arrived on time and worked steadily at installing the system, both the principal filtration one for the whole house and the reverse osmosis one under the kitchen sink. I couldn't be happier with the service, the responsiveness, and the end result.
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By Dennis & Agnes L. on 12/01/17
(no comment)

By Mike & Linda B. on 11/30/17
(No Comment)

By Tom C. on 11/22/17
The service tech Jim did a great job he always does
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