Noah installed a microwave and dishwasher in our new home. His proficiency, knowledge and workmanship is superior. Noah is a true professional that cares about his work and customer service. I highly recommend Progresive Service Company due to the care and skills displayed by Noah...5 Stars!!
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This Susan posting for Nancy. Noah installed our new dishwasher from Lowe's Home Improvement yesterday, July 24, 2019. Our allotted time to expect installation was 8:00 AM - 1:00 PM. Noah called approximately 30 to 40 minutes prior to arrival and was at our home by about 8:10 AM. Noah is pleasant and personable. Upon removing the old dishwasher, Noah informed us that the wiring was not up to code, which was due to our house being an older home. His advice was to install a "kill switch" to bring it up to code and that he was authorized, able and willing to do this. The price was reasonable so we agreed to have this done. The installation was uneventful and the work was professionally done. We were very pleased to have had Noah do this work for us. Noah is very friendly, knowledgeable and cared that we be more than satisfied with the new dishwasher.
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I can’t say enough good things about this experience and especially your field rep, Jonathan Burke. Being able to partner with Home Depot made this entire process seamless. My husband and I were extremely nervous about using a company with which we had no prior dealings nor knowledge. However, we could not be more pleased nor satisfied with the work, the system in place and most particularly with your technician, Jonathan Burke. Jonathan exemplifies all parameters of a well trained employee; knowledgeable, skilled, thorough, and certainly dependable. His assessment of the situation, his time estimate necessary to complete the work and his pleasant demeanor left us with a perfectly executed task and we could not be more pleased. You have a true gem in this worker. Having run our own business in years past and having managed other businesses, I can assure you that Jonathan Burke is a prime asset to your organization. Rest assured, we will and have already begun to spread the news amongst our family and friends that Progressive Service Company is excellent, reliable, honest and trustworthy. I hope we don’t need any further work, but there is no doubt whom we will contact for assistance should the need arise. Thank you for the excellent work and for the entire process beginning to end.
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This review is specifically for service technician KEVIN C. with Progressive Service Company. Kevin installed a new dishwasher we had ordered from Lowe's. Once he arrived, he was great - fast, efficient, friendly, and experienced. He also made sure we understood operating instructions, and left the area clean. Kevin is experienced and knowledgable with great customer service skills. We recommend him highly. Only problem is the length of time from purchase to installation! I chose Lowe's because this was an in-stock item and they indicated it would be installed within a week. Then after purchase, Progressive scheduled 2 1/2 weeks out.
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This review is specifically for service technician KEVIN C. with Progressive Service Company. Kevin installed a new dishwasher we had ordered from Lowe's. Once he arrived, he was great - fast, efficient, friendly, and experienced. He also made sure we understood operating instructions, and left the area clean. Kevin is experienced and knowledgable with great customer service skills. We recommend him highly. Only problem is the length of time from purchase to installation! I chose Lowe's because this was an in-stock item and they indicated it would be installed within a week. Then after purchase, Progressive scheduled 2 1/2 weeks out.
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Marcus was terrific! He contacted me about scheduling installation of a microwave purchased from Lowes, and kept me up to date. He installed my microwave quickly, and provided information about contacting Progressive if any issues were encountered. He was professional and very personable - a wonderful advertisement for the company. Thank you.
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Michael M with Progressive was fantastic! I had received a new microwave through my home warranty company and after 2 months, they refused to install it because there was tile behind my microwave and the companies they contract with would not drill through tile. Seems odd that is even an issue. I cant be the only one with tile behind my microwave. Progressive was able to fit me in quickly, understood my frustration and assured me they would be able to help. Michael was courteous, efficient and did impeccable work. I wish I had just called Progressive to begin with!! Thanks, Michael!
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Noah was out today to install a new dishwasher. The old unit was hard to remove as was the new unit due to how the builder had installed the water lines. Noah did a great job. He also pointed out 2 issues not to code that he also took care of. I highly recommend Noah - great attitude and patience!!!
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After a debacle regarding the initial installation of our Bosch dishwasher, the 2nd crew led by Michael Patterson with assistance from John Gloss corrected well the issues in a professional manner. We did find out after the Bosch rep replaced the dented handle (as initially delivered) we were told by Bosch rep that two brackets still needed to be installed behind bottom plate. Bosch immediately mailed and we are awaiting the return of the Progressive Service Rep (hopefully Michael) to install to hopefully complete fully the installation!!
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