To Precision Plumbing, who is long overdue for my review, due to my health issues. I especially want to highlight Sean M., as he was my plumber on a day that I was literally in a three-way crisis. He was the most honest, patient, dedicated, hard working, and above all, determined tech, in keeping me calm, and working his tail off, until whatever time was needed to complete the jobs; yes jobs, to my satisfaction, all the time reassuring me that it would all be okay. His kindness, speed, appreciation for his job, and endless knowledge of his trade, was his finest arsenal as an employee of Precision Plumbing, and as a technician coming into your home. I needed him back the next morning immediately, as I discovered another rare emergency, and he was fortunately here within minutes, fixed it for good without a complaint, but a smile, knowing my appreciation, as I would have missed an important doctor's appointment. He should be highly valued, and rewarded by Precision Plumbing, valued by his customers, as I thankfully get the chance to publically acknowledge him. The same work ethics, and reliability in their service, goes for Precision Plumbing as a whole, as I did my homework before, with ratings, reviews, and LV BBB. The company, it's entire staff, dispatchers, like Autumn, wonderful Ella in following up, and the rest were impeccable, so please give this longtime family operated business a shot, with YOUR business, even for a quote, just to start. They are fair, compassionate to their client's needs, are fully safe in these troubling times, and I, who trusts no one, would not be writing this, if everyone, and everything, wasn't deserving. All I can end with is, you won't be sorry. Money is not all that matters, though we certainly are concerned about about getting a competitive price! Service, respect, and not trying to upsell you in any way, counts big-time, as Precision Plumbing, and it's employees, all give that, and more. Thank you all at Precision Plumbing; especially Sean M., as my tech! Sincerely hoping you all stay safe, healthy, and continue to live up to this long, but deserving review. Robin
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My toilet valve from the wall was leaking and I wanted 2 new toilets installed. I called Precision Plumbing to get an estimate. They were there ASAP and completed the project quickly! I could not have wanted better service from the time I called to the time the job was complete. Frank Rohr is certainly a master at his craft...explained all options to me during the process. I could not have wanted a better, more professional, plumber! I highly recommend Precision Plumbing (and Frank Rohr)!
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Frank was fantastic! I called at 11am, and by 1230pm he was here! He took away our broken water heater, left and picked us up another, installed and done by 5! Frank was friendly and very efficient! He even tooled the time to look at a few of our shower heads and quickly solved a pressure issue! If needed we wouldn't hesitate to call back! Thanks again!
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I called late on a Sunday and Elizabeth was very prompt in receiving my call. She had great communication skills and was very attentive during our interaction. Shortly after, I was contacted by Kerwin who was just as courteous over the phone as he was in person. He arrived promptly, prepared, and demonstrated exceptional professionalism in his craft! Any customer who gets Kerwin will not be disappointed! I highly recommend Precision Plumbing! Their team(s) are highly trained professionals with Precision in all they do!
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Precision plumbing provided excellent service and a fair price when they replacing our hot water heater. Their technician Kerwin Lacson was outstanding. He was a professional who knew exactly what he was doing and was able to get us hot water within a matter of hours. Definitely I would recommend both Precision Plumbing and Kerwin to anyone with a plumbing emergencey.
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