Damon was prompt. I talked about my problem with my plumbing and he listened very patiently. Damon was polite, professional ,respectful , and informative. My experience was trouble free and very successful . It was worth every penny. I will not hesitate to call Pratt Plumbing again because of Damon. Keep up the good work Damon and God Bless!
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Damon got her several days before he was originally scheduled and I credit Andrea for that. Damon got her within minutes of when Andrea called to see if this was a good time for us and then worked very quickly and efficiently and resolved all of our plumbing issues. And the charges were very reasonable. I would recommend Damon and Pratt Plumbing, in general, to anybody.
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John and Michael were professional and courteous. I appreciated their arriving within an hour of calling with our problem. They got the job done quickly as well. We have used Pratt Plumbing several times over the last 3 years. Pratt Plumbing associates are a valuable asset to a home owner. Thank you so much John & Michael. I appreciate you.
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Our water heater's pilot light went out on a Friday afternoon. We called Pratt Plumbing figuring we would have to go all weekend without hot water but got a call an hour later stating that Damon would be over to take a look at it. He got the pilot light lit (which we had been unable to do). He explained what he did and examined our water heater which is 6 years old. I asked about a new one and he gave me a complete rundown of costs and what they would do if we chose to go that way. I appreciated the explanations and the timely service.
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We had a new washer and dryer installed and the old water valves were seeping so we called Pratt Plumbing because the plumber we use couldn’t get to us for several days. I couldn’t be happier, the person who answered the phone was super friendly and scheduled us for the same day. Damon and Michael arrived on time and were super, very friendly and very professional, were great at what they do. They had given us the cost up front so no surprise on charges. Pratt Plumbing is my new Plumbing company for sure. Thank you.
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John came out to fix our tub and lavatory today. He was courteous and extremely helpful. We had been advised by another plumbing company to spend more than $1,000 to fix the tub. However, John quickly found the problem and fixed it for $270. He explained every step that he was taking. I would definitely recommend Pratt Plumbing!
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Had to have my hot water heater replaced Andrea was great on the phone and John and Michael came in assessed what needed to be done went over the options with me and did everything they could to keep it in my budget! They did a great job and cleaned up after them selves! John is very good and knowledgeable in his job! Michael is good at his job as well very attentive to what needed to be done and will be a great plumber! Thanks y'all!
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