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By Katie E. on 08/31/19
Chris and his crew were awesome! So glad we installed AC and a heat pump. They were pro the whole time.

By Tolley on 08/23/19
Great job. Quick easy and painless. Thanks

By Bernadette S. on 08/07/19
From the first phone call til the bill was settled, the folks at Ponderosa were professional, followed through on what they said they would do and fixed our cooling issue! Thanks to Esther and Jessica- but especially Ron G who patiently troubleshot each potential ...
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From the first phone call til the bill was settled, the folks at Ponderosa were professional, followed through on what they said they would do and fixed our cooling issue! Thanks to Esther and Jessica- but especially Ron G who patiently troubleshot each potential issue until he found the problem! I’d called another company the day prior for the cooling issue we had going on and was told we’d be “put at the top of their list”. Must have been their do not call list ‘cause we never heard from them. In comparison when I called Ponderosa I was given an approximate time that I’d hear from someone- and I did, Jessica promised a follow up when she had a tech to come to my house- and she did, and same day I had a solution! My house is no longer 88 degrees, and I will now call Ponderosa first from here out!
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By Gerry M. on 07/31/19
We just had the Ponderosa team complete a complete replacement of our HVAC system. Not only was the price fair but the installation team was great. Their attention to detail and system knowledge gave us a feeling of confidence right from the start. Chad, Caylen, an...
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We just had the Ponderosa team complete a complete replacement of our HVAC system. Not only was the price fair but the installation team was great. Their attention to detail and system knowledge gave us a feeling of confidence right from the start. Chad, Caylen, and Jake were personable and very professional. They showed up on time each day and worked straight through. Therefore our job was completed more quickly than we expected and our home was left without a blemish. Even the sales process was good. Tim brought Chad in to evaluate the project and to ensure that he could give us an accurate quote. Very different from the competition that bid the job. Again - a feeling of confidence right from the start. So, Ponderosa Heating & Cooling gets our 5 star vote.
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By Craig J. on 07/17/19
Chris was a wonderful service man. Professional and courteous. Performed the work with good explanation.

By Catherine C. on 07/13/19
Joel was very thorough in finding my heat pump problem and fixed it in a very timely and professional manner

By Dave P. on 07/12/19
Ron G did a great job in performing our semi-annual inspection/service on our HVAC system. I look forward to fleeing him next time.

By John C G. on 07/04/19
High level of professionalism. Responsive and reliable. Excellent technical expertise. Nice folks to deal with also.

By Mark H. on 07/01/19
Ron was very friendly and knowledgeable

By Ashley S. on 06/18/19
Ponderosa Heating & Cooling quickly dispatched a service tech to my home for a failed AC unit. Ron G. was able to identify the issue rapidly and get things up and running within minutes! Ron was super professional and kind! Plus, he brought dog biscuits for a grate...
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Ponderosa Heating & Cooling quickly dispatched a service tech to my home for a failed AC unit. Ron G. was able to identify the issue rapidly and get things up and running within minutes! Ron was super professional and kind! Plus, he brought dog biscuits for a grateful pooch! I'll definitely be using this company moving forward!
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By John W. on 06/06/19
No comments

By Philip T. on 06/05/19
Bryan and Josh did a a thorough, professional installation with a minimum of fuss and with efficiency. They were timely and was able to complete the job in one day. And, they ensured that the inspection was completed expeditiously. Thanks to them and to Chris, who ...
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Bryan and Josh did a a thorough, professional installation with a minimum of fuss and with efficiency. They were timely and was able to complete the job in one day. And, they ensured that the inspection was completed expeditiously. Thanks to them and to Chris, who sold the replacement to us.
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By dan c. on 05/18/19
Chad was very professional and courteous. the new heat pump was installed quickly and cleanly. He also replaced the upper portion of the furnace having to make a few modifications but you could not tell that he had. All came out looking good. Thanks more

By Jim F. on 05/15/19
Joel was very informative and thorough with evaluation of our heating and cooling system. He listened to inquires and addressed them in a very understandable fashion. He made suggestions that were a cost savings. He is very personable and approachable. I would high...
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Joel was very informative and thorough with evaluation of our heating and cooling system. He listened to inquires and addressed them in a very understandable fashion. He made suggestions that were a cost savings. He is very personable and approachable. I would highly recommend him and will request him on our next need with this company. They have a very competent serviceman. more
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By Kelly H. on 05/10/19
I can’t say enough good things about Chad, Jake, Chris, and Mike’s Help! Our AC quit 2 days before a really important event where we really needed it working - we were up a creek. Ponderosa H & C sent Mike out who quickly diagnosed the issue and arranged for ...
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I can’t say enough good things about Chad, Jake, Chris, and Mike’s Help! Our AC quit 2 days before a really important event where we really needed it working - we were up a creek. Ponderosa H & C sent Mike out who quickly diagnosed the issue and arranged for Chris to evaluate a new system that very evening - after hours. Mike also arranged to overnight parts to temporarily fix our system should a new system not be able to be installed in time. Chris came at 5:00 pm and spent an hour evaluating what we needed for a new system and tracked down all the parts and got people scheduled to install a new AC. Chad and Jake installed our new system and worked their hearts out to get it done in time for us. They and Chris solved all equipment challenges getting all the parts to our home in time to complete the install. Chad and Jake really were so professional and friendly. I heartily recommend Ponderosa H & C to anyone needing assistance. Unbelievable customer service and competence. What a great company!!
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By David W. on 05/06/19
Excellent Service. Timely, polite, patient, thorough. Highest recommendation.

By Roxanne V. on 05/02/19
I never expected to have such a competent team that were also friendly & had excellent work ethics. Levi sent out a great crew, Harry M & Jeff M. I couldn’t be happier with our new air conditioner & Ponderosa. Thank you!!

By Manny F. on 04/22/19
Zach was thorough in his work and totally conversational about the intricacies of the entire HVAC system. He made sure that we were happy with the product and the services that he provided with our semi-annual checkup. Thanks, Zach!

By Ramona B. on 04/22/19
No comments

By Norm D. on 04/20/19
(no comment)
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Select any employee to see all their reviews.

Chad A.
Rating:
26 total reviews!
John S.
Rating:
11 total reviews!
Levi B.
Rating:
(9 total reviews)
Joel V.
Rating:
(8 total reviews)
Chris G.
Rating:
(7 total reviews)
Ron G.
Rating:
(6 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ponderosa Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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