CALL TO SCHEDULE
302-629-3001
By alice h. on 10/12/17
We have been with Peninsula for 3 years and couldn't be happier. They come when they are supposed to and do what the are supposed to do. Trash is always on time, propane comes when it is needed and they worked with me on the bill when I was having a financial probl...
(View More)
We have been with Peninsula for 3 years and couldn't be happier. They come when they are supposed to and do what the are supposed to do. Trash is always on time, propane comes when it is needed and they worked with me on the bill when I was having a financial problem. We recently had a plumbing problem and they sent Chuck Smith out. He looked at our toilet and gave us an estimate. When we were ready to replace the toilet we called and he came out that day and did a great job. He was super polite and efficient. We would recommend him to anyone who needs his service.
(View Less)

By Jim S. on 09/15/17
After calling Peninsula for a plumber on 9/14/2017, Chuck Smith was at my home in the time frame I was told someone would be there when I called. In less then an hour, he had found the problem with my septic system drain and fixed it! He also suggested some things ...
(View More)
After calling Peninsula for a plumber on 9/14/2017, Chuck Smith was at my home in the time frame I was told someone would be there when I called. In less then an hour, he had found the problem with my septic system drain and fixed it! He also suggested some things I could do to prevent having the problem happen again. Thank you Peninsula and especially Chuck Smith.
(View Less)

By David A. on 09/15/17
Continually Missing trash pickup. Now having difficulty getting anyone to respond. to calls, text or email. Are all the drivers getting an up to date pickup list? Management seems lacking. If you manage to get anyone they will put you on the pickup hot list, which ...
(View More)
Continually Missing trash pickup. Now having difficulty getting anyone to respond. to calls, text or email. Are all the drivers getting an up to date pickup list? Management seems lacking. If you manage to get anyone they will put you on the pickup hot list, which seems to get the drivers attention and you get trash pickup.
(View Less)

By Y. H. on 09/14/17
Something drastically happened to the service of trash pickup! Missed us numerous times in the last few months. Called them and were lied to about when they were picking it up. Cancelled service a week ago and the cans are still sitting out front. Called again ...
(View More)
Something drastically happened to the service of trash pickup! Missed us numerous times in the last few months. Called them and were lied to about when they were picking it up. Cancelled service a week ago and the cans are still sitting out front. Called again and they told me they would be picked up on Saturday. We shall see!!
(View Less)

By mary p. on 09/09/17
Chuck Smith was very professional and efficient and very helpful in helping me decide what repairs I needed to have done. He did not try to encourage me to have repairs that I did not need. It was a pleasure to work with him.

By sam s. on 09/06/17
MICHAEL CAME TO LOOK OVER THE JOB. HE SAID HE COULD DO IT TODAY, 9/6/17. I WAS SHOCKED ! HE TORE -OUT ALL THE OLD DUCTS AND REPLACED WITH NEW FLEX DUCTS. COMPLETELY FINISHED BY 5 PM. HIS FRIEND JON CAME TO ASSIST IN THE PROJECT. ANOTHER GREAT JOB BY MICHAEL AND JO...
(View More)
MICHAEL CAME TO LOOK OVER THE JOB. HE SAID HE COULD DO IT TODAY, 9/6/17. I WAS SHOCKED ! HE TORE -OUT ALL THE OLD DUCTS AND REPLACED WITH NEW FLEX DUCTS. COMPLETELY FINISHED BY 5 PM. HIS FRIEND JON CAME TO ASSIST IN THE PROJECT. ANOTHER GREAT JOB BY MICHAEL AND JON AND PENINSULA....SAM STUBBS, A CUSTOMER OF PENINSULA FOR 4 YEARS.
(View Less)

By henry a. on 09/05/17
great

By Lisa W. on 09/02/17
I have had peninsula trash services for several years. Everything was fine until the Fourth of July. Since then they have missed trash pickup on numerous occasions, currently they have missed the past two weeks so here we are on Labor Day weekend with two full tras...
(View More)
I have had peninsula trash services for several years. Everything was fine until the Fourth of July. Since then they have missed trash pickup on numerous occasions, currently they have missed the past two weeks so here we are on Labor Day weekend with two full trash bins. Both me and my husband have called several times over the past two weeks and have been told repeatedly it will be picked up. Some employees have been rude like we were bugging them. Seriously this is rediculous since my trash service has been prepaid and no customer should ever be treated like this. I'm done with peninsula
(View Less)

By Robert M. on 08/31/17
Professional, efficient, knowledgeable, personable.

By Brian W. on 08/13/17
Constantly missed trash service and told repeated lies that trash woils be picked up following day and was not having to wait following week for service. I do not recommend service.

By Nicholas P. on 08/08/17
timely, efficient, and friendly. Knowledgeable regarding his craft. Very content with his work and Peninsula's fair rate ($).

By Mary Ann G. on 07/27/17
This message has nothing to do with a Service Pro (ignore Scott R. above.) This message has to do with waste and recycling pickup, or should I write MISSED pickup AGAIN! I contracted with Peninsula in mid-June. My containers have been out at street side since be...
(View More)
This message has nothing to do with a Service Pro (ignore Scott R. above.) This message has to do with waste and recycling pickup, or should I write MISSED pickup AGAIN! I contracted with Peninsula in mid-June. My containers have been out at street side since before sunset last night. By 11 today I noticed that neighbors in my community of Lochwood appeared to have their recycling picked up. I called at 11 and then again after noon and spoke to Merish and clearly explained that I expect my recycling to be picked up TODAY. What a disappointment to arrive home at 4:55 to see that it was NOT picked up. I immediately called but went to VM where I left a message. And not even a courtesy call from Peninsula explaining why. Bad, bad. bad service and customer service! Now I wait for my call back by 9 a.m. tomorrow. Can't even put my disappointment in to words.
(View Less)

By Bob M. on 07/13/17
P:riofessional, efficient, knowledgeable, personable.

By Phil on 07/11/17
This company has the worst customer service. I called for 5 straight days asking them to pick up my garbage in Lewes DE. Each day they told me they were on the way and never showed. I asked to speak to a manager or owner and every time they said that they were n...
(View More)
This company has the worst customer service. I called for 5 straight days asking them to pick up my garbage in Lewes DE. Each day they told me they were on the way and never showed. I asked to speak to a manager or owner and every time they said that they were not available. I guess nobody cared enough or had the courage to call me back. I am still waiting there call.
(View Less)

By Phil on 07/10/17
This is the worst company I have dealt with in a while. Be careful- my 80 year old mother lives on Lewes beach and they refused to pick up her garbage - and after several attempts to call and resolve no one returned any calls. They constantly lied saying they we...
(View More)
This is the worst company I have dealt with in a while. Be careful- my 80 year old mother lives on Lewes beach and they refused to pick up her garbage - and after several attempts to call and resolve no one returned any calls. They constantly lied saying they were going to pick up her garbage but never did. Very rude and not customer oriented.
(View Less)

By Lynn B. on 07/10/17
I called peninsula for help on a hot water heater that was leaking. Mr. Chuck Smith Was polite and he took time to explain price . Mr. Smith did the job in a timely manner. I am very pleased with the job he did and I would call peninsula again.

By Bonnie F. on 07/08/17
I had a very good experience with Peninsula and Chuck S. He was on time and knowledgeable. The repair was done in a timely manner. This was not my first repair completed with them. Each time was excellent.

By Lobster s. on 07/08/17
You people do not have a clue as to what is needed in the restaurant business in sussex county and to be Lied to on the phone from lisa and mike is a disgrace to paying customers your service sucks and a sorry sight to the business community

By Gloria H. on 06/28/17
Ritchie was professional and very knowledgeable. He had a good personality also.

By Rich B. on 06/22/17
Initially I had a problem contacting Peninsula. Their phone tree was malfunctioning so I couldn't get through. They've fixed that now. I scheduled an appointment for plumbing services. Master Plumber Chuck Smith arrived right on schedule and quickly diagnosed the p...
(View More)
Initially I had a problem contacting Peninsula. Their phone tree was malfunctioning so I couldn't get through. They've fixed that now. I scheduled an appointment for plumbing services. Master Plumber Chuck Smith arrived right on schedule and quickly diagnosed the problem. He had the parts on his truck to replace a worn spigot. Very efficient, friendly guy. THANKS CHUCK!
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
302-629-3001

Select any employee to see all their reviews.

Reggie F
1 Year
Rating:
(28 total reviews)
Bill C
6 Years
Rating:
(26 total reviews)
Joe B
1 Year
Rating:
(9 total reviews)
Kevin B
2 Years
Rating:
(7 total reviews)
Naveed K
1 Year
Rating:
(2 total reviews)
Mike E
2 Years
Rating:
(5 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Peninsula has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Why is this needed?
CALL TO SCHEDULE
302-629-3001

Customer service is always a top priority at Peninsula. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.