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By Lisanne T. on 07/10/17
Great tech , Alex Crump. Fast , 8 mins on roof. Fixed problem. Problem returned within ? Hours . For sure 9pm , problem fixed at 11.30 am.

By Jean T. on 07/09/17
As always very pleased with your polite, quick service. Chris T was very personable and very helpful. Office employees and techs are so pleasant.

By Thomas C. on 07/06/17
Chris could be the poster boy for how a service technician should execute repairs. Very courteous. Very patient in explaining how my problem needed to be corrected. Very respectful of my hardwood floors, as well. Good job, all around.

By Jeanne N. on 07/06/17
We had a new ac unit replaced on our roof today by Rob P and Stephen C , these guys are the nicest ,polite and helpful guys, I am so glad we call you guys you turned this horrible experience totally around. I highly recommend this company and a special thanks goes ...
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We had a new ac unit replaced on our roof today by Rob P and Stephen C , these guys are the nicest ,polite and helpful guys, I am so glad we call you guys you turned this horrible experience totally around. I highly recommend this company and a special thanks goes out to Todd, Rob & Stephan. Donald & Jeanne Northup
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By Norm B. on 07/05/17
i ALREADY POSTED A REVIEW BUT MAYBE YOU DID NOT RECEIVE IT? ANGUS WAS A GREAT SERVICE TECH! HE WAS KNOWLEDGEABLE, FRIENDLY, AND THOROUGH. AND A REALLY NICE GUY. WE WILL BE REQUESTING HIM FOR OUR NEXT AC CLEAN AND CHECK SERVICE. THANKS!

By David W. on 07/03/17
All I can say is I will only use "One Hour Air Conditioning" for all my A/C and Heating needs!!!! I have been with One Hour for many years, and the service and professionalism that Todd and his technicians provide is second to none!!!! Please do yourself a favor a...
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All I can say is I will only use "One Hour Air Conditioning" for all my A/C and Heating needs!!!! I have been with One Hour for many years, and the service and professionalism that Todd and his technicians provide is second to none!!!! Please do yourself a favor and call One Hour A/C. I promise you'll be glad you did!!!!
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By Kelley D. on 07/03/17
Came to my house in an hour. Found the problem quickly and had it fixed in a short time. Was cheaper than I had planned on and didn't push me to replace the unit even though I know it needs it in the next year. Shawn the technician was polite and professionally and...
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Came to my house in an hour. Found the problem quickly and had it fixed in a short time. Was cheaper than I had planned on and didn't push me to replace the unit even though I know it needs it in the next year. Shawn the technician was polite and professionally and friendly. Definitely my go to air service repair company for any future problems.
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By Shelley M. on 07/03/17
The service call was Friday. It is now Monday and have had NO response to fix the problem .We have no AC since Friday and had to go to a hotel for two nights . This is covered under the warranty and obviously the new unit that was installed was an inferior product ...
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The service call was Friday. It is now Monday and have had NO response to fix the problem .We have no AC since Friday and had to go to a hotel for two nights . This is covered under the warranty and obviously the new unit that was installed was an inferior product . Now it appears that no one wants to deal with it. Saying that because we are at the beach, the unit corroded is ridiculous. I have polled my neighbours in the twenty four units and most of their AC units are between ten and twenty years old , not less than five. I have always been a big supporter of this company but this experience has been dreadful. This needs to be dealt with TODAY !! It's July . Who can live with no AC for days ? Especially as I am asthmatic!! Please get this message to the owner of the company immediately . Do we need to pursue thus legally ?
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By Mat M. on 07/02/17
Good service but they are so expensive. changing the capacitor is $304 this is to way to high. cos capacitor cost $15-$30 and their charging you for $304 it's insane..

By John & Lisa C. on 07/01/17
We got home from vacation to find our air conditioner was not working. We called, One Hour Air and they arrived within 2 hours. They were able to get our air to work and arrived the next day to complete the repair. Thank you One Hour Air

By Leila A. on 06/30/17
Alex C. was very efficient and helpful.

By Douglas W. on 06/28/17
Angus was great--so lucky to get service on Friday afternoon. My air conditioner never needs help until the weekend--go figure.

By Kent B. on 06/27/17
Great honest guy!

By Lisa V. on 06/27/17
I was getting quotes for a new system, someone came out to my home and took pictures they said one of the owner would call me in an hour with some quotes and pricing. Never got a call. I did get a call 2 days later, after I already chose ANOTHER company. This comp...
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I was getting quotes for a new system, someone came out to my home and took pictures they said one of the owner would call me in an hour with some quotes and pricing. Never got a call. I did get a call 2 days later, after I already chose ANOTHER company. This company was a waste of time.
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By Patrick and Gayle O. on 06/26/17
You won't find better, more reliable and responsive service than these folks. Hands down...best in the business!

By Bernard K. on 06/24/17
Poor communication regarding scheduling repair visits and updating customer about delays in acquiring replacement part. Two days without A/C because of the delay of your warranty service process is not what we have experienced in the past from your company.

By Diane T. on 06/24/17
We've been with One Hour for a couple of years. Very happy with Angus who has recently been the one to come for service. He seems to know the business and is very polite and courteous. I would recommend requesting a tech who has been with them a while. We've had a ...
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We've been with One Hour for a couple of years. Very happy with Angus who has recently been the one to come for service. He seems to know the business and is very polite and courteous. I would recommend requesting a tech who has been with them a while. We've had a couple come who weren't as efficient! Not real keen on their persistent upselling tactics which I find annoying. Just tell me what's wrong and what I need to fix the problem!
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By Brittany M. on 06/22/17
One-Hour Air is fantastic! They came to my house the very next morning and the technician was stellar. Angus was very thorough and gave me some tips to prevent the problem from happening again. A great experience and definitely recommend this company to friends and family!

By Juan S. on 06/22/17
So, guess what? --- first day of summer and when I arrived home the inside temp was 84F --- AC not working (duh!) --- called 1 HR AC, and they were there in about an hour (close enough) --- service tech, Chris, was pleasant and knowledgeable --- will call them agai...
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So, guess what? --- first day of summer and when I arrived home the inside temp was 84F --- AC not working (duh!) --- called 1 HR AC, and they were there in about an hour (close enough) --- service tech, Chris, was pleasant and knowledgeable --- will call them again if future problems come up with AC system. TY!
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By Ron B. on 06/21/17
My AC quit working on a Sunday evening. I called 1 hour AC on Monday at 6:30 AM. Alex called before he came and was there around 8 AM, diagnosed the problem, compressor shorted out. He used the proper tool to diagnose the problem. I am an electrician and work with ...
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My AC quit working on a Sunday evening. I called 1 hour AC on Monday at 6:30 AM. Alex called before he came and was there around 8 AM, diagnosed the problem, compressor shorted out. He used the proper tool to diagnose the problem. I am an electrician and work with HVAC technicians frequently and was impressed with his skill and expertise with checking my system. He promptly called to check on availability of parts, their price and recommended a new system. I already knew I would need to replace my system before long anyway. He connected with one of his bosses. I think Shawn was his name who gave me a price for a brand new system and assured me, they could install it that day. I had taken off work that day in order to get it fixed and my wife and I had a brand new AC system by that evening. Alex was very polite and I will recommend 1 hour AC to my friends.
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