CALL TO SCHEDULE
401-737-2000
By William M. on 08/06/20
Jarrod arrived within the designated time, was friendly and professional and got the job done efficiently. We were extremely satisfied with him.

By Andrew W. on 07/31/20
Answered phone calls on the weekend. Came when they said they would. Jarrod P., service pro, has fixed our ancient a/c unit twice in the past 2 years and kept it going and us cool. Good service, fast, accurate, provided an estimate for a new unit in case we eventua...
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Answered phone calls on the weekend. Came when they said they would. Jarrod P., service pro, has fixed our ancient a/c unit twice in the past 2 years and kept it going and us cool. Good service, fast, accurate, provided an estimate for a new unit in case we eventually go that way, but no hard sell at all. Would highly recommend both company and Jarrod P.
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By Elmer C. on 07/31/20
Service was excellent.

By Donald P. on 07/31/20
(no comment)

By Marianne H. on 07/31/20
Sam came out to service my AC unit. He was super professional, polite, knowledgeable. He had never been to the building but didn't skip a beat when getting to the roof to find the unit. He was a pleasure!

By Ken & Connie A. on 07/29/20
Excellent service. Tech arrived about 45 minutes after we called for central a/c unit not working.

By Joseph C. on 07/27/20
Ok. Since you are coming back a second time for feedback. Ryan did a fine job when I pointed out what the the previous service man did not catch. Was not pleased that I. Had to pay that miss.

By Fahad A. on 07/25/20
He was on time. He did a great job in solving the problem with our air conditioner. He took time to explain the problem and answered all my questions. Great Service. Thank you. ** **

By George C. on 07/25/20
Showed up as scheduled, was prompt and thorough. and pleasant

By paul s. on 07/24/20
Jarrod Pacheco was my tech for a complete replacement of my Carrier a/c system, he had a complete knowledge of the system and did an excellent job in completing this replacement.

By Mark C. on 07/24/20
no comment

By Peter B. on 07/24/20
Bob and Ryan installed my Navien Tankless water system. They showed up when scheduled were true professionals throughout the entire project. I would use this company any time. Jarod and crew came two days later to install my Carrier AC unit and Carrier furnace. The...
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Bob and Ryan installed my Navien Tankless water system. They showed up when scheduled were true professionals throughout the entire project. I would use this company any time. Jarod and crew came two days later to install my Carrier AC unit and Carrier furnace. The experience I had with Bob and Ryan was repeated. Brian the service manger should be proud of his team. While there were some delays getting my equipment in from Carrier Brian was sure to expedite the installation process for us and his team more than made up for the delays.
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By Susan M. on 07/18/20
Sam was polite, on time, and had good knowledge of and efficiency in his work. Thank you Sam!

By Kimberly O. on 07/16/20
Sam did a great job - professional, thorough, followed protocol - he wore shoe covers and a mask, took time to explain what he was doing and show me things if I had questions. He did a great job cleaning and tuning up my AC. As a leader in Human Resources myself - ...
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Sam did a great job - professional, thorough, followed protocol - he wore shoe covers and a mask, took time to explain what he was doing and show me things if I had questions. He did a great job cleaning and tuning up my AC. As a leader in Human Resources myself - I know National Refrigeration is lucky to have Sam as an employee. Good work!
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By Stanley D. on 07/15/20
Service Pro Mr. P****** serviced our air conditioners. He was on time, very professional in every way, and did a terrific job. Thank-you, and please thank him also.

By Susan E N. on 07/15/20
Charles F. quickly and efficiently repaired our AC unit. I appreciate that he had his mask on immediately upon exiting his service truck and kept it on throughout the visit. He explained everything he was doing and was extremely professional throughout the service ...
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Charles F. quickly and efficiently repaired our AC unit. I appreciate that he had his mask on immediately upon exiting his service truck and kept it on throughout the visit. He explained everything he was doing and was extremely professional throughout the service call. We will always use National Refrigeration for our HVAC needs even if we have to wait and even if it costs a little more because of their exceptional service techs.
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By Linda F. on 07/09/20
National Refrigeration"s Jessica, who has always been most pleasant and helpful, sent Bob O. to our home today due to some leaking around our water heater. Bob immediately diagnosed the problem as a broken expansion tank, went to the supplier, picked up a new one, ...
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National Refrigeration"s Jessica, who has always been most pleasant and helpful, sent Bob O. to our home today due to some leaking around our water heater. Bob immediately diagnosed the problem as a broken expansion tank, went to the supplier, picked up a new one, returned and installed it. Bob has a friendly manner and patiently explained to us what was needed. He also proved to be a most knowledgeable plumber. He is a real asset to National Refrigeration, one whom we plan to call in the future and whom we strongly recommend for plumbing issues.
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By Rhonda & Alfred S. on 07/08/20
Jarrod Pacheco was our tech this time. Very punctual, polite and knowledgeable. A good experience

By Rick D. on 07/08/20
Jarrod P. was courteous, professional, and worked efficiently. This is the second time he has done our spring start up and we renewed our contract with National Refrigeration for another two years! That should say it all!

By Heather M. on 07/08/20
Ntl Refrigeration has been servicing my heat and a/c for 15+ years. They are clean, neat and knowledgeable. I highly recommend!
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Jarrod P
Rating:
99 total reviews!
Sean D
10 Years
Rating:
67 total reviews!
Jessica H
Customer Service Rep.
4 Years
Rating:
(1 total review)
Doreen C
Customer Service Rep.
15 Years
Rating:
(14 total reviews)
David P
2 Years
Rating:
(52 total reviews)
Jared L
10 Years
Rating:
(33 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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401-737-2000

Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
401-737-2000
Jared L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
33 total reviews
I'm a graduate of New England Tech, I am also NATE and EPA Certified. I live in Warwick with my lovely wife and son (we also have a daughter on the way!).
By Judy C. on 06/16/20
Company is excellent. Jarrod is excellent tech and is professional.

By Tom S. on 06/12/20
Very through, professional and responsive to questions!

By Linda H. on 05/01/20
no comment

By Lyn P. on 01/26/20
I was very happy with the service with Jared from National Refrigeration. He was very pleasant, nice, and went right to work and serviced both or our furnaces. He explained everything he was doing and gave me tips on how to set the features on my new **** Thermosta...
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I was very happy with the service with Jared from National Refrigeration. He was very pleasant, nice, and went right to work and serviced both or our furnaces. He explained everything he was doing and gave me tips on how to set the features on my new **** Thermostats. We are very glad to have a service contract with National Refrigeration.
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By Jim W. on 10/03/19
Jared was pleasant, knowledgeable, and professional. I use National Refrigeration for all my heating, air-conditioning and plumbing service. *** **

By Helen M. on 06/12/19
Jared L. was incredibly knowledgeable, efficient, and courteous. He took the time to explain my AC units and answered all of my questions. My AC system is working beautifully and I couldn't be happier. I will definitely call National Refrigeration again and ask for...
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Jared L. was incredibly knowledgeable, efficient, and courteous. He took the time to explain my AC units and answered all of my questions. My AC system is working beautifully and I couldn't be happier. I will definitely call National Refrigeration again and ask for Jared L.! Very professional!
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By Helen M. on 06/12/19
Jared L. was incredibly knowledgeable, efficient, and courteous. He took the time to explain my AC units and answered all of my questions. My AC system is working beautifully and I couldn't be happier. I will definitely call National Refrigeration again and ask for...
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Jared L. was incredibly knowledgeable, efficient, and courteous. He took the time to explain my AC units and answered all of my questions. My AC system is working beautifully and I couldn't be happier. I will definitely call National Refrigeration again and ask for Jared L.! Very professional!
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By Mike M. on 05/23/19
Very happy with National and Jared

By Melissa D. on 04/15/19
Jared L from National Refrigeration has done a great job maintaining our heating/cooling system, and in patiently diagnosing any issues with our somewhat fickle geo-thermal system. He has been thorough and hard working, professional and polite, has been neat and ha...
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Jared L from National Refrigeration has done a great job maintaining our heating/cooling system, and in patiently diagnosing any issues with our somewhat fickle geo-thermal system. He has been thorough and hard working, professional and polite, has been neat and has cleaned up after his work. He is mindful of our home (cloth booties over boots, if only all contractors would be so mindful). National Refrigeration does great work, and I would highly recommend them. Doreen who does their scheduling does a great job. She gets back to you right away, and is really efficient, professional and friendly.
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By Paul K. on 03/23/19
National Refrigeration replaced our heating and cooling system in one day. The process from quote to installation was effortless. The job was done in a professional and efficient manner. The company followed up to check if we were satisfied with the work and hel...
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National Refrigeration replaced our heating and cooling system in one day. The process from quote to installation was effortless. The job was done in a professional and efficient manner. The company followed up to check if we were satisfied with the work and helped complete rebate paper work. I would highly recommend this company to do work in your home or business.
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By Barry M. on 02/28/19
Arrived during the promised window and had the part needed to do my furnace repair. Jared was friendly, courteous and answered all of my questions. Highly recommend.

By William C. on 09/25/18
I had a wiring problem after a new furnace install that the installers had a problem finding. Jared took the time to diagnose and repair. Finally it's fixed and running great! Thanks for taking the time to get it right! Bill Cameron

By Joe P. on 09/13/18
(no comment)

By carl on 09/11/18
Jared was professional,polite and did a great job

By Bob R. on 06/28/18
Jared was very knowledgeable and worked thru the heat , no problem. He went over and above to diagnose the problem and fixed it promptly. Thank you

By Paul J. on 02/12/18
About 7 years ago we purchased a geothermal heating & cooling system for our home in Saunderstown, RI. Initially, service was provided by the company that installed the system. Unfortunately, about three years ago they went out of business. We searched for a geothe...
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About 7 years ago we purchased a geothermal heating & cooling system for our home in Saunderstown, RI. Initially, service was provided by the company that installed the system. Unfortunately, about three years ago they went out of business. We searched for a geothermal system service organization. The first one we tried was awful...their prices were very high, and their work actually led to more problems. Recently the system went down during an extremely cold spell (14 F). I found national through the web. They came the very net morning, and after less than a half hour Jared, whose work process was very well organized, discovered a loose wire. After properly terminating the broken end, and re-connecting it, the system resumed fully operational status. The bill ....beyond the cost of a regular service call even though we were NOT a regular customer and he had come to our home ASAP...was $30. Needless to say my wife and I were thrilled that the system was now working properly, that Jared really "knows" geothermal systems, and that National will now perform regular annual system maintenance for us each fall.
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By Brian M. on 09/21/17
The Team of Jason,Sean & Rito did an outstanding job installing my new furnace and a new hot water heater. They answered all questions and were very efficient and they did a great job cleaning up and took all old equipment away. I would highly recommend this Compa...
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The Team of Jason,Sean & Rito did an outstanding job installing my new furnace and a new hot water heater. They answered all questions and were very efficient and they did a great job cleaning up and took all old equipment away. I would highly recommend this Company. i will call on them again in a heartbeat.
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By Anthony C. on 09/06/17
professional knowledgeable

By David D. on 08/05/17
I am very happy with National Regrigeration. The service was professional and on time. Jared resolved our problem quickly, and thoroughly. I am very glad I chose this company after be referred to them by two different people. I will most definitely use them again...
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I am very happy with National Regrigeration. The service was professional and on time. Jared resolved our problem quickly, and thoroughly. I am very glad I chose this company after be referred to them by two different people. I will most definitely use them again, and will be referring them/Jared to my family and friends. Thank you Jared!
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By diane b. on 08/02/17
The service we received from beginning to end was just fantastic. Everything was done very professionally and we couldn't be more pleased. They left everything as it was when they left and even swept the whole garage floor! We are now enjoying our cool air!!! Th...
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The service we received from beginning to end was just fantastic. Everything was done very professionally and we couldn't be more pleased. They left everything as it was when they left and even swept the whole garage floor! We are now enjoying our cool air!!! Thank you to the whole team!! You are great!!!
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