Ryan was excellent. He was very thorough and checked not only the thermostat, but the furnace and the ducting. Curiously, the problem continued for two days after he left - namely excessive heat flowing into the bedroom despite a low setting on the thermostat. However, on the third day - and since - the bedroom temperature is FINALLY cooler than the rest of the house, which is how we like to sleep.
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I have always been impressed by NR's Service folks.....very reliable. Just had a heating issue on the coldest night of the year - 10 degrees out. Ryan Hanrahan called twice to alert me of his visit....arrived before 11 AM on a Sunday. Determined the problem right away and fixed it....(.this after having been out on a call till midnight the previous night...) Polite. Very Helpful.
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********************** deserves the highest rating. They were on time, on schedule, polite, kind, efficient, thorough and super at cleaning up. ******* was wonderful and very knowledgeable. He deserves a big raise! He led a great team of pleasant & efficient young men, ****, ****** and ******. They did their jobs thoroughly and then left our home in great shape when they finished. They did what they promised and explained everything. We couldn't be happier with having chosen ********************** to replace our air conditioning system."
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****** ******* service our humidifier yesterday. He arrived on time, he wore a mask, and entered our home thru the bulkhead. ****** analyised the problem and determined it need to be replace. He was very helpful explaining what was wrong and he was neat & efficient. ***** job ******. I would highly recommend ******** to my family & neighbors.**** Okerhol.
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National Refrigeration Inc. came to perform the annual furnace maintenance and check out of our heating system in preparation for the upcoming winter. Charles, the service technician, was super polite, thorough, and wore a mask the entire time. We have two systems, one in the basement and one in the attic and he took care of both systems, keeping me updated the entire time. Great service and great technician.
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Today Bob Okerholm installed a Grundfos 650 booster pump in my home. I would like to commend him on his outstanding work! He patiently explained to me the procedure involved as he removed an existing pump and replaced it with a stronger pump. Bob was very thorough with this procedure and has a great personality. National Refrigeration is fortunate to have him and I was fortunate to have him service my home. Joe Alfano
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This company does it right. I called the company at 6:00 PM to let them know I needed someone to come out to look at my heating system. I had no heat & no hot water and a snow storm was about to hit in 48 hours. Ryan came out that night and we decided I needed to replace my entire heating system. They sent me a quote the next day and the heating system was replaced the day after that. The heat was running by 5:00 PM and it starting snowing around 7:00 PM. I have to thank Ryan & Bob for an outstanding job and the follow-up.
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