CALL TO SCHEDULE
401-737-2000
By James P. N. on 05/12/22
no comment

By Glenna P S. on 04/17/22
Jarrod is a quiet professional guy. He was on time and helpful toward suggesting a plan. Thanks!

By Barbara D. on 04/14/22
Jarrod has serviced our AC and boiler previously. He is great, gets the job done, clean, quiet, and such a gentleman. I recommend National all the time.

By Patricia on 04/08/22
****** P was very professional and courteous. I would highly recommend National Refrigeration and ****************

By Lorraine F. on 04/07/22
no comment

By Richard F. on 03/26/22
We replaced the 35 year old furnace and air conditioner with National Refrigeration. There was a crew of 5 men that arrived on time the day of installation. The work was done in December and I had heat by the afternoon. The men were very professional and worked wel...
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We replaced the 35 year old furnace and air conditioner with National Refrigeration. There was a crew of 5 men that arrived on time the day of installation. The work was done in December and I had heat by the afternoon. The men were very professional and worked well together. There was a issue after the installation that required additional remediation that was also handled professional. *****, the service manager along with *******, the technician came to the house and together solved the problem. A big thank you to all the people who did such an excellent and painless installation. ******** ******* ******, ***** and ******, special thank you to *****. I highly recommend National Refrigeration. They were professional, always on time and very clean. ******* F
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By Michael R. on 01/18/22
Trusted and thorough job clean and informative and timely excellent work

By Maria C. on 01/15/22
I recently purchased a home and noticed that there was water leaking from my bathroom fan. I was able to get someone to come out and check out the issue within 48 hours. Jarrod P came out and was very professional, thorough, and honestly quick. He was able to deter...
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I recently purchased a home and noticed that there was water leaking from my bathroom fan. I was able to get someone to come out and check out the issue within 48 hours. Jarrod P came out and was very professional, thorough, and honestly quick. He was able to determine it was condensation caused by the extreme cold we have been having recently. He took photos to show me what the situation looked like in the attic and let me know he rearranged some insulation already there so it better surrounds the fan area. He also gave me a recommendation for ac service come the spring as well. I’d highly recommend this company
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By John M. on 01/11/22
no comment

By Carlos A. on 11/02/21
no comment

By Carol & Jim M. on 10/18/21
My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointmen...
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My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointment wasn't recorded and the next available appointment was in November. The receptionist worked to make things right and got me an appointment asap. The tech, ******, could not have been nicer. Was on time, very efficient and professional. It took him 15 minutes to diagnose and fix my problem which was important as this problem was going to affect my heating system as well. Thank you.
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By Randi M. on 10/18/21
My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointmen...
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My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointment wasn't recorded and the next available appointment was in November. The receptionist worked to make things right and got me an appointment asap. The tech, ******, could not have been nicer. Was on time, very efficient and professional. It took him 15 minutes to diagnose and fix my problem which was important as this problem was going to affect my heating system as well. Thank you.
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By Patricia R. on 09/28/21
no comment

By Bill S. on 09/22/21
Charles was on time,very professional, polite, competent and in addition he was of great interest to our three year old granddaughter. Great guy!

By Roland N. on 09/16/21
I was in a bind during the last heat wave after the storm. We had electricity, but no air conditioning.****** managed to have a tech respond the next day to diagnose the problem. He said it was a part that had to be ordered. It was ordered and promptly installed wh...
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I was in a bind during the last heat wave after the storm. We had electricity, but no air conditioning.****** managed to have a tech respond the next day to diagnose the problem. He said it was a part that had to be ordered. It was ordered and promptly installed when it arrived.I was so impressed that i took out a service contract with this organization. It is well run and responsive to a customer needs. The tech was neat, polite on time and really knew what he was doing. *************************** in my book is a keeper.In fact, my neighbor was looking for someone to service her system and I gave her the number for this company.
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By Joyce P. on 09/09/21
Appointment window was 1-4. ****** arrived at 2. Pleasant, clean, courteous and very efficient. Was a pleasure working with both the office and technician.

By Trish M. on 08/27/21
Sam is just an exemplary employee. He came on time to fix my HVAC unit that took several hours to repair in a sweltering attic. He is extremely professional, knowledgeable and courteous. Next year when I am having my a/c checked out, I want Sam.

By Marc B. on 08/25/21
*** and **** came in and replaced our water heater and also installed a water filtration system. We have a service contract with them so we were able to get service "Very Quickly"!Both guys did a Fantastic Job and were also very friendly and personable.I would also...
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*** and **** came in and replaced our water heater and also installed a water filtration system. We have a service contract with them so we were able to get service "Very Quickly"!Both guys did a Fantastic Job and were also very friendly and personable.I would also like to give a shout out to ****** as well. I have been in customer service all my life and can say without a doubt, she is "thee" finest example of how customers should be treated on the phone.Thank you folks!National Refrigeration is our go-to people for sure.
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By Carol D. on 08/25/21
no comment

By Carlos S. on 08/25/21
Came on time very neat and clean. Fixed my problem for a fair price. Great work will definitely use again.
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CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Jarrod P
Rating:
171 total reviews!
Sean D
10 Years
Rating:
67 total reviews!
Doreen C
Customer Service Rep.
15 Years
Rating:
(19 total reviews)
David P
2 Years
Rating:
(62 total reviews)
Ryan H
19 Years
Rating:
(50 total reviews)
Charles F
2 Years
Rating:
(39 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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401-737-2000

Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
401-737-2000
Doreen C has a 5-Star average rating and a total of 19 total reviews
19 total reviews
I love working at National Refrigeration with the best bunch of technicians in the industry. Together, we will make sure that you're heating and cooling needs are taken care of.
By Roland N. on 09/16/21
I was in a bind during the last heat wave after the storm. We had electricity, but no air conditioning.****** managed to have a tech respond the next day to diagnose the problem. He said it was a part that had to be ordered. It was ordered and promptly installed wh...
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I was in a bind during the last heat wave after the storm. We had electricity, but no air conditioning.****** managed to have a tech respond the next day to diagnose the problem. He said it was a part that had to be ordered. It was ordered and promptly installed when it arrived.I was so impressed that i took out a service contract with this organization. It is well run and responsive to a customer needs. The tech was neat, polite on time and really knew what he was doing. *************************** in my book is a keeper.In fact, my neighbor was looking for someone to service her system and I gave her the number for this company.
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By Ron S. on 08/25/21
Doreen was exceedingly helpful in prompt call backs and in scheduling our service call. Jarrod was friendly and professional in diagnosing and fixing our AC issue. I would recommend National Refrigeration to others.

By James S. on 08/14/21
I am beyond pleased with the service and professionalism I received from National Refrigeration. Doreen was extremely nice and helpful handling my service call. She listened affectionately about my AC issues and was able to setup a service visit extremely fast duri...
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I am beyond pleased with the service and professionalism I received from National Refrigeration. Doreen was extremely nice and helpful handling my service call. She listened affectionately about my AC issues and was able to setup a service visit extremely fast during a very hot week. Sam came out to service my AC and he was very courteous and professional. He was able to find the issue quickly and really took time to explain what occurred and how he was correcting it. Sam is a true professional and I would highly recommend him and National for future service calls. Thank you to an excellent team!
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By Kimberly Ann E. on 02/22/21
Doreen has always assisted me quickly and professionally. I have dealing with her for 10 years and am thankful to have such a great support when my ac or heat goes down. She is exceptional at her job and we are so thankful for her!

By Edward C. on 01/19/21
Doreen is always a pleasure to work with in scheduling service. Ryan, Dave, Jeremy, and Charles did a great job!

By mildred r. on 06/19/20
received service call from Doreen, very helpful and pleasant,she had a service pro at my home within 45 mins. Jarod arrived and within no time found the problem and made repairs. could not have asked for more professional and friendly service. they were my life sav...
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received service call from Doreen, very helpful and pleasant,she had a service pro at my home within 45 mins. Jarod arrived and within no time found the problem and made repairs. could not have asked for more professional and friendly service. they were my life savers. I highly recommend National Refrigeration . FIVE STAR Company
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By Ron R. on 03/05/19
She was very helpful and fast in getting me the information to make a decision. Her followup was great.

By Linda F. on 02/06/19
From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I ...
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From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I cannot recommend these people more and the owners should be extremely proud of the men working for him. As I said, "TOP NOTCH."
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By Anthony P. on 10/17/18
From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on tim...
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From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on time and got right to it . The crew that came to my home were super professional & answered any questions I had, they were very neat with there work & cleaned up after everything was completed. I would highly recommend National for any new installs & service work.
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By Mark W. on 10/15/18
I've been with nationalRefrigeration for many years always treated with respect and professionalism . I would refer this company 100% every time. Doreen is definitely the backbone of the service department Dave P also a professional his work ethic is second to non...
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I've been with nationalRefrigeration for many years always treated with respect and professionalism . I would refer this company 100% every time. Doreen is definitely the backbone of the service department Dave P also a professional his work ethic is second to none. My dogs love to see him even though he is only here twice a year
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By Sharon C. on 10/02/18
Constant issues with scheduling over the past year. Made appointment MANY weeks in advance for service and they waited until the end of the scheduled day to tell me they were not showing up. No respect for people having to take time off of work to. No concern for h...
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Constant issues with scheduling over the past year. Made appointment MANY weeks in advance for service and they waited until the end of the scheduled day to tell me they were not showing up. No respect for people having to take time off of work to. No concern for having to miss the appointment. Also tried to schedule purchasing a new air conditioning system but even the prospect of a large job could not get a timely response. Obviously, they do not need new business nor are they concerned about servicing customers that have been with them for over 10 years such as myself. I gave them a second chance after issues last year but If you value your time and money go somewhere else.
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By Jim W. on 02/21/18
David is always responsive and professional. Moreover, his attention to the personal needs of the customer results in exemplary service. I highly recommend him and his team for any of your mechanical system needs. Thank you David!

By Josephine D. on 09/06/17
Sean and his Team are the A+ Team. Very respectful & did a great job. National Refrigeration is a great company. Doreen is wonderful. She set everything up for me. No issues, everything went smooth.

By diane b. on 08/02/17
The service we received from beginning to end was just fantastic. Everything was done very professionally and we couldn't be more pleased. They left everything as it was when they left and even swept the whole garage floor! We are now enjoying our cool air!!! Th...
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The service we received from beginning to end was just fantastic. Everything was done very professionally and we couldn't be more pleased. They left everything as it was when they left and even swept the whole garage floor! We are now enjoying our cool air!!! Thank you to the whole team!! You are great!!!
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By J M. on 07/28/17
Highly recommend. Both Doreen in the office and David who came out to check a leaking AC system were extremely helpful and responsive. David was diligent in finding the actual cause of the leak and gave a couple options that included repairing or replacing the 26-y...
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Highly recommend. Both Doreen in the office and David who came out to check a leaking AC system were extremely helpful and responsive. David was diligent in finding the actual cause of the leak and gave a couple options that included repairing or replacing the 26-year old system. We elected to replace it. The day after we ordered the new system I had a few follow-up questions, which David promptly answered. David and Sean showed up on time the day of the install and were both very polite and able to answer all of our questions. New system works great. Great job and great service.
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By Cynthia B. on 05/20/17
Doreen is one of the most personable service managers I have ever had the pleasure of working with. She is beyond efficient and professional...when she says she will call you right back, she means it. I have been a customer of National Refrigeration for several y...
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Doreen is one of the most personable service managers I have ever had the pleasure of working with. She is beyond efficient and professional...when she says she will call you right back, she means it. I have been a customer of National Refrigeration for several years now, and knowing Doreen is the one scheduling for the customer and accommodating their requests as best she can has been an important factor on keeping me as a customer. She is a great asset!
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By David A W. on 05/07/17
Excellent service.

By ralph c. on 02/15/17
The men came on time, provided the proper work needed, were polite, cleaned up after themselves, took away refuse and gave an accurate cost of fees to be charged,would difinately recommend this company to any one and Doreen is always polite, pleasant and returns calls as promised.

By Joe R. on 12/08/16
I do not write review often. But This organization is top notch! I needed a gas furnace and AC replacement and did a fair amount of research on different systems and cost. I went to two other companies to get estimates before going to National. I prefer talking t...
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I do not write review often. But This organization is top notch! I needed a gas furnace and AC replacement and did a fair amount of research on different systems and cost. I went to two other companies to get estimates before going to National. I prefer talking to people face to face and went to their location in Warwick, RI. My initial meeting was with a service supervisor, Brian K. Great first impression, Brian was courteous, professional and informative. He encouraged me to describe what my desires were in a new system and walked me through several pros and cons of the options available. He was definitely not trying to sell me on the highest end models and was more concerned about me being informed on potential decisions. Several days later Brian came out to the house to perform the estimate. Again, he was very informative as we discussed different options and expectations and got me a proposal within a day. National’s quote came in lower than the others and when dealing with their support department Doreen was professional, a pleasure to deal with. Solid customer service you wish you got from every company. On the day of installation Brian, Sean D. and Rito S. performed the work. I mean they worked… I am a details person and these guys paid attention to the details. The epitome of professional and quality. Hey National Refrigeration, give these guys a raise. Semper Fi, Joe
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