CALL TO SCHEDULE
401-737-2000
By Kevin J. I. on 04/22/19
Charles was friendly, professional and well trained. He was great!

By Melissa D. on 04/15/19
Jared L from National Refrigeration has done a great job maintaining our heating/cooling system, and in patiently diagnosing any issues with our somewhat fickle geo-thermal system. He has been thorough and hard working, professional and polite, has been neat and ha...
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Jared L from National Refrigeration has done a great job maintaining our heating/cooling system, and in patiently diagnosing any issues with our somewhat fickle geo-thermal system. He has been thorough and hard working, professional and polite, has been neat and has cleaned up after his work. He is mindful of our home (cloth booties over boots, if only all contractors would be so mindful). National Refrigeration does great work, and I would highly recommend them. Doreen who does their scheduling does a great job. She gets back to you right away, and is really efficient, professional and friendly.
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By Mark on 04/12/19
I've been with nationalRefrigeration for many years always treated with respect and professionalism . I would refer this company 100% every time. Doreen is definitely the backbone of the service department Dave P also a professional his work ethic is second to non...
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I've been with nationalRefrigeration for many years always treated with respect and professionalism . I would refer this company 100% every time. Doreen is definitely the backbone of the service department Dave P also a professional his work ethic is second to none. My dogs love to see him even though he is only here twice a year
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By Linda on 04/11/19
I had been experiencing unexplained migraines, nausea, and fatigue for a few weeks. My dog was also sick on and off during this time. One morning I woke up to a terrible sound coming from my heating ducts. Turns out I had a large crack in my inducer motor on the f...
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I had been experiencing unexplained migraines, nausea, and fatigue for a few weeks. My dog was also sick on and off during this time. One morning I woke up to a terrible sound coming from my heating ducts. Turns out I had a large crack in my inducer motor on the furnace and Jarrod quickly diagnosed the problem. Because he was so concerned about the symptoms of carbon monoxide poisoning, he traveled all the way back Warwick for the part, and returned to fix it all within a few hours! It's not often one can honestly say another person may have saved a life, but Jarrod fits the bill! I am feeling much better now and have Jarrod Pacheco and National Refrigeration to thank for that!
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By Paul K. on 03/23/19
National Refrigeration replaced our heating and cooling system in one day. The process from quote to installation was effortless. The job was done in a professional and efficient manner. The company followed up to check if we were satisfied with the work and hel...
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National Refrigeration replaced our heating and cooling system in one day. The process from quote to installation was effortless. The job was done in a professional and efficient manner. The company followed up to check if we were satisfied with the work and helped complete rebate paper work. I would highly recommend this company to do work in your home or business.
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By Carlo Sousa S. on 03/12/19
Came on time very neat and clean. Fixed my problem for a fair price. Great work will definitely use again.

By Ron R. on 03/05/19
She was very helpful and fast in getting me the information to make a decision. Her followup was great.

By Ron R. on 03/05/19
She was very helpful and fast in getting me the information to make a decision. Her followup was great.

By Barry M. on 02/28/19
Arrived during the promised window and had the part needed to do my furnace repair. Jared was friendly, courteous and answered all of my questions. Highly recommend.

By Louis R. on 02/19/19
Sean D, was very professional and timely as expected. I have been dealing with National Refrigeration, since they put in my units almost 10yrs ago. I am happy to say I have never had a problem with them, their service, or my heating and ac units. I have been quite ...
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Sean D, was very professional and timely as expected. I have been dealing with National Refrigeration, since they put in my units almost 10yrs ago. I am happy to say I have never had a problem with them, their service, or my heating and ac units. I have been quite happy with them since the beginning.
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By Linda F. on 02/06/19
From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I ...
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From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I cannot recommend these people more and the owners should be extremely proud of the men working for him. As I said, "TOP NOTCH."
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By Jim H. on 01/31/19
Jarrod found the problem & repaired it very quickly.

By Carl R. on 01/15/19
(no comment)

By Michael B. on 01/15/19
Charles came to our very cold house on a very cold night. Our HVAC system wasn't working. He fixed it, found the cause and did a thorough maintenance review of the unit. At all times, he was cheerful and polite and supportive. We were so impressed that we so signed...
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Charles came to our very cold house on a very cold night. Our HVAC system wasn't working. He fixed it, found the cause and did a thorough maintenance review of the unit. At all times, he was cheerful and polite and supportive. We were so impressed that we so signed a maintenance contract with National Refrigeration. Money well spent!
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By Lori U. on 01/04/19
always excellent service

By Carol D. on 12/21/18
(no comment)

By Mina A. on 12/12/18
Excellent service

By Brett H. on 12/10/18
Jarrod was efficient and professional for my first annual PM for condo heat pump system. Will be returning to National Refrigeration.

By Nikolas D. on 11/29/18
very good job

By Robert F. on 11/20/18
Jarrod Pacheco did a great job.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Sean D
10 Years
Rating:
62 total reviews!
Jarrod P
Rating:
39 total reviews!
Doreen C
Customer Service Rep.
15 Years
Rating:
(13 total reviews)
David P
2 Years
Rating:
(38 total reviews)
Rito S
2 Years
Rating:
(28 total reviews)
Jared L
10 Years
Rating:
(25 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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401-737-2000

Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
401-737-2000
Doreen C has a 4.5-Star average rating and a total of 13 total reviews
13 total reviews
I love working at National Refrigeration with the best bunch of technicians in the industry. Together, we will make sure that you're heating and cooling needs are taken care of.
By Ron R. on 03/05/19
She was very helpful and fast in getting me the information to make a decision. Her followup was great.

By Linda F. on 02/06/19
From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I ...
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From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I cannot recommend these people more and the owners should be extremely proud of the men working for him. As I said, "TOP NOTCH."
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By Anthony P. on 10/17/18
From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on tim...
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From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on time and got right to it . The crew that came to my home were super professional & answered any questions I had, they were very neat with there work & cleaned up after everything was completed. I would highly recommend National for any new installs & service work.
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By Mark W. on 10/15/18
I've been with nationalRefrigeration for many years always treated with respect and professionalism . I would refer this company 100% every time. Doreen is definitely the backbone of the service department Dave P also a professional his work ethic is second to non...
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I've been with nationalRefrigeration for many years always treated with respect and professionalism . I would refer this company 100% every time. Doreen is definitely the backbone of the service department Dave P also a professional his work ethic is second to none. My dogs love to see him even though he is only here twice a year
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By Sharon C. on 10/02/18
Constant issues with scheduling over the past year. Made appointment MANY weeks in advance for service and they waited until the end of the scheduled day to tell me they were not showing up. No respect for people having to take time off of work to. No concern for h...
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Constant issues with scheduling over the past year. Made appointment MANY weeks in advance for service and they waited until the end of the scheduled day to tell me they were not showing up. No respect for people having to take time off of work to. No concern for having to miss the appointment. Also tried to schedule purchasing a new air conditioning system but even the prospect of a large job could not get a timely response. Obviously, they do not need new business nor are they concerned about servicing customers that have been with them for over 10 years such as myself. I gave them a second chance after issues last year but If you value your time and money go somewhere else.
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By Jim W. on 02/21/18
David is always responsive and professional. Moreover, his attention to the personal needs of the customer results in exemplary service. I highly recommend him and his team for any of your mechanical system needs. Thank you David!

By Josephine D. on 09/06/17
Sean and his Team are the A+ Team. Very respectful & did a great job. National Refrigeration is a great company. Doreen is wonderful. She set everything up for me. No issues, everything went smooth.

By diane b. on 08/02/17
The service we received from beginning to end was just fantastic. Everything was done very professionally and we couldn't be more pleased. They left everything as it was when they left and even swept the whole garage floor! We are now enjoying our cool air!!! Th...
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The service we received from beginning to end was just fantastic. Everything was done very professionally and we couldn't be more pleased. They left everything as it was when they left and even swept the whole garage floor! We are now enjoying our cool air!!! Thank you to the whole team!! You are great!!!
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By J M. on 07/28/17
Highly recommend. Both Doreen in the office and David who came out to check a leaking AC system were extremely helpful and responsive. David was diligent in finding the actual cause of the leak and gave a couple options that included repairing or replacing the 26-y...
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Highly recommend. Both Doreen in the office and David who came out to check a leaking AC system were extremely helpful and responsive. David was diligent in finding the actual cause of the leak and gave a couple options that included repairing or replacing the 26-year old system. We elected to replace it. The day after we ordered the new system I had a few follow-up questions, which David promptly answered. David and Sean showed up on time the day of the install and were both very polite and able to answer all of our questions. New system works great. Great job and great service.
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By Cynthia B. on 05/20/17
Doreen is one of the most personable service managers I have ever had the pleasure of working with. She is beyond efficient and professional...when she says she will call you right back, she means it. I have been a customer of National Refrigeration for several y...
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Doreen is one of the most personable service managers I have ever had the pleasure of working with. She is beyond efficient and professional...when she says she will call you right back, she means it. I have been a customer of National Refrigeration for several years now, and knowing Doreen is the one scheduling for the customer and accommodating their requests as best she can has been an important factor on keeping me as a customer. She is a great asset!
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By David A W. on 05/07/17
Excellent service.

By ralph c. on 02/15/17
The men came on time, provided the proper work needed, were polite, cleaned up after themselves, took away refuse and gave an accurate cost of fees to be charged,would difinately recommend this company to any one and Doreen is always polite, pleasant and returns calls as promised.

By Joe R. on 12/08/16
I do not write review often. But This organization is top notch! I needed a gas furnace and AC replacement and did a fair amount of research on different systems and cost. I went to two other companies to get estimates before going to National. I prefer talking t...
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I do not write review often. But This organization is top notch! I needed a gas furnace and AC replacement and did a fair amount of research on different systems and cost. I went to two other companies to get estimates before going to National. I prefer talking to people face to face and went to their location in Warwick, RI. My initial meeting was with a service supervisor, Brian K. Great first impression, Brian was courteous, professional and informative. He encouraged me to describe what my desires were in a new system and walked me through several pros and cons of the options available. He was definitely not trying to sell me on the highest end models and was more concerned about me being informed on potential decisions. Several days later Brian came out to the house to perform the estimate. Again, he was very informative as we discussed different options and expectations and got me a proposal within a day. National’s quote came in lower than the others and when dealing with their support department Doreen was professional, a pleasure to deal with. Solid customer service you wish you got from every company. On the day of installation Brian, Sean D. and Rito S. performed the work. I mean they worked… I am a details person and these guys paid attention to the details. The epitome of professional and quality. Hey National Refrigeration, give these guys a raise. Semper Fi, Joe
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