CALL TO SCHEDULE
401-737-2000
By Leta K. on 10/19/19
Excellent service.. very polite & efficient.

By Kevin C. on 10/18/19
no comment

By Tom H. on 10/17/19
Jarrod was prompt, very thorough, very business-like, and a please to deal with.

By Debra K. on 10/16/19
Jarrod was very polite and efficient and knowledgeable! Hope he comes every time we need him!

By mark n. on 10/15/19
Very professional, knowledgeable and helpful. Would recommend the company

By Debra Kits van H. on 10/12/19
Jarrod was very polite and efficient and knowledgeable! Hope he comes every time we need him!

By Gary S. on 10/11/19
The National Refrigeration team was awesome. Very pleased with the quality of work and the price was fair. Front office and installation team all a pleasure to deal with....highly recommend!

By Jim W. on 10/03/19
Jared was pleasant, knowledgeable, and professional. I use National Refrigeration for all my heating, air-conditioning and plumbing service. *** **

By Allen B. on 10/02/19
Ryan was professional and experienced. We were very pleased with his work.

By Robert S. on 08/23/19
Prompt, clean work

By Hugh F. on 08/23/19
Jarrod Pacheco and National Refrigeration were wonderful. Job done first time, cost reasonable.

By Geer I. on 08/21/19
Jessica helped tremendously with digging into warranty info for us. Greatly appreciated.

By Paul H. on 08/19/19
I called Doreen and she was able to squeeze me into the schedule.To my surprise the technician was able to arrive 40 minutes PRIOR to the estimated arrival time and finished the work in under an hour! National has never let me down when i've needed them.

By William M. on 08/12/19
Ryan came to our home recently on short notice to restore our central air conditioning and our hot water. He was on time, friendly and persistent in identifying and solving our problems as quickly as possible. He also clearly explained to my wife and me what had go...
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Ryan came to our home recently on short notice to restore our central air conditioning and our hot water. He was on time, friendly and persistent in identifying and solving our problems as quickly as possible. He also clearly explained to my wife and me what had gone wrong to cause the problems. We couldn't expect any better service than we received from Ryan and National Refrigeration.
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By Joanne K. on 08/09/19
Service Pro (Jarrod P) was on time and very professional. He serviced my unit and answered the questions I had about the furnace and A/C. I highly recommend National Refrigeration and Jarrod!!!

By Eamonn H. on 08/05/19
no comment

By janice f. on 08/04/19
Superb !! Ryan was able to access our problem immediately and correctly. I can not tell you how many A/C and H/V service people we have had look at this unit and have never correctly identifieid the problem. Ryan not only did that but was able to correct the s...
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Superb !! Ryan was able to access our problem immediately and correctly. I can not tell you how many A/C and H/V service people we have had look at this unit and have never correctly identifieid the problem. Ryan not only did that but was able to correct the situation immediately and make recommendations to be more efficient. Excellent experience !!!
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By Ben M. on 07/24/19
Great service, Jarrod was on time, very thorough and professional. Would recommend

By Siobhan E. on 07/17/19
The best service ever, recommend them very highly.

By Patricia B. on 07/16/19
On time, courteous, explained clearly and was neat. Great service
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CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Sean D
10 Years
Rating:
67 total reviews!
Jarrod P
Rating:
63 total reviews!
Jessica H
Customer Service Rep.
Rating:
(1 total review)
Doreen C
Customer Service Rep.
15 Years
Rating:
(13 total reviews)
David P
2 Years
Rating:
(42 total reviews)
Rito S
2 Years
Rating:
(32 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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401-737-2000

Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
401-737-2000
Doreen C has a 4.5-Star average rating and a total of 13 total reviews
13 total reviews
I love working at National Refrigeration with the best bunch of technicians in the industry. Together, we will make sure that you're heating and cooling needs are taken care of.
By Ron R. on 03/05/19
She was very helpful and fast in getting me the information to make a decision. Her followup was great.

By Linda F. on 02/06/19
From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I ...
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From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I cannot recommend these people more and the owners should be extremely proud of the men working for him. As I said, "TOP NOTCH."
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By Anthony P. on 10/17/18
From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on tim...
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From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on time and got right to it . The crew that came to my home were super professional & answered any questions I had, they were very neat with there work & cleaned up after everything was completed. I would highly recommend National for any new installs & service work.
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By Mark W. on 10/15/18
I've been with nationalRefrigeration for many years always treated with respect and professionalism . I would refer this company 100% every time. Doreen is definitely the backbone of the service department Dave P also a professional his work ethic is second to non...
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I've been with nationalRefrigeration for many years always treated with respect and professionalism . I would refer this company 100% every time. Doreen is definitely the backbone of the service department Dave P also a professional his work ethic is second to none. My dogs love to see him even though he is only here twice a year
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By Sharon C. on 10/02/18
Constant issues with scheduling over the past year. Made appointment MANY weeks in advance for service and they waited until the end of the scheduled day to tell me they were not showing up. No respect for people having to take time off of work to. No concern for h...
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Constant issues with scheduling over the past year. Made appointment MANY weeks in advance for service and they waited until the end of the scheduled day to tell me they were not showing up. No respect for people having to take time off of work to. No concern for having to miss the appointment. Also tried to schedule purchasing a new air conditioning system but even the prospect of a large job could not get a timely response. Obviously, they do not need new business nor are they concerned about servicing customers that have been with them for over 10 years such as myself. I gave them a second chance after issues last year but If you value your time and money go somewhere else.
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By Jim W. on 02/21/18
David is always responsive and professional. Moreover, his attention to the personal needs of the customer results in exemplary service. I highly recommend him and his team for any of your mechanical system needs. Thank you David!

By Josephine D. on 09/06/17
Sean and his Team are the A+ Team. Very respectful & did a great job. National Refrigeration is a great company. Doreen is wonderful. She set everything up for me. No issues, everything went smooth.

By diane b. on 08/02/17
The service we received from beginning to end was just fantastic. Everything was done very professionally and we couldn't be more pleased. They left everything as it was when they left and even swept the whole garage floor! We are now enjoying our cool air!!! Th...
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The service we received from beginning to end was just fantastic. Everything was done very professionally and we couldn't be more pleased. They left everything as it was when they left and even swept the whole garage floor! We are now enjoying our cool air!!! Thank you to the whole team!! You are great!!!
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By J M. on 07/28/17
Highly recommend. Both Doreen in the office and David who came out to check a leaking AC system were extremely helpful and responsive. David was diligent in finding the actual cause of the leak and gave a couple options that included repairing or replacing the 26-y...
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Highly recommend. Both Doreen in the office and David who came out to check a leaking AC system were extremely helpful and responsive. David was diligent in finding the actual cause of the leak and gave a couple options that included repairing or replacing the 26-year old system. We elected to replace it. The day after we ordered the new system I had a few follow-up questions, which David promptly answered. David and Sean showed up on time the day of the install and were both very polite and able to answer all of our questions. New system works great. Great job and great service.
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By Cynthia B. on 05/20/17
Doreen is one of the most personable service managers I have ever had the pleasure of working with. She is beyond efficient and professional...when she says she will call you right back, she means it. I have been a customer of National Refrigeration for several y...
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Doreen is one of the most personable service managers I have ever had the pleasure of working with. She is beyond efficient and professional...when she says she will call you right back, she means it. I have been a customer of National Refrigeration for several years now, and knowing Doreen is the one scheduling for the customer and accommodating their requests as best she can has been an important factor on keeping me as a customer. She is a great asset!
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By David A W. on 05/07/17
Excellent service.

By ralph c. on 02/15/17
The men came on time, provided the proper work needed, were polite, cleaned up after themselves, took away refuse and gave an accurate cost of fees to be charged,would difinately recommend this company to any one and Doreen is always polite, pleasant and returns calls as promised.

By Joe R. on 12/08/16
I do not write review often. But This organization is top notch! I needed a gas furnace and AC replacement and did a fair amount of research on different systems and cost. I went to two other companies to get estimates before going to National. I prefer talking t...
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I do not write review often. But This organization is top notch! I needed a gas furnace and AC replacement and did a fair amount of research on different systems and cost. I went to two other companies to get estimates before going to National. I prefer talking to people face to face and went to their location in Warwick, RI. My initial meeting was with a service supervisor, Brian K. Great first impression, Brian was courteous, professional and informative. He encouraged me to describe what my desires were in a new system and walked me through several pros and cons of the options available. He was definitely not trying to sell me on the highest end models and was more concerned about me being informed on potential decisions. Several days later Brian came out to the house to perform the estimate. Again, he was very informative as we discussed different options and expectations and got me a proposal within a day. National’s quote came in lower than the others and when dealing with their support department Doreen was professional, a pleasure to deal with. Solid customer service you wish you got from every company. On the day of installation Brian, Sean D. and Rito S. performed the work. I mean they worked… I am a details person and these guys paid attention to the details. The epitome of professional and quality. Hey National Refrigeration, give these guys a raise. Semper Fi, Joe
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