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401-737-2000
By Michael L. on 05/26/22
**************** was our service professional for our central AC. He was great; answered all of our questions, explained what he would do, and took the time to look at our boiler so he could get his manager to answer if they could also service that. The charge for ...
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**************** was our service professional for our central AC. He was great; answered all of our questions, explained what he would do, and took the time to look at our boiler so he could get his manager to answer if they could also service that. The charge for visit was exactly as quoted. We will use them again.
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By James P. N. on 05/12/22
no comment

By Glenna P S. on 04/17/22
Jarrod is a quiet professional guy. He was on time and helpful toward suggesting a plan. Thanks!

By Barbara D. on 04/14/22
Jarrod has serviced our AC and boiler previously. He is great, gets the job done, clean, quiet, and such a gentleman. I recommend National all the time.

By Patricia on 04/08/22
****** P was very professional and courteous. I would highly recommend National Refrigeration and ****************

By Lorraine F. on 04/07/22
no comment

By Richard F. on 03/26/22
We replaced the 35 year old furnace and air conditioner with National Refrigeration. There was a crew of 5 men that arrived on time the day of installation. The work was done in December and I had heat by the afternoon. The men were very professional and worked wel...
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We replaced the 35 year old furnace and air conditioner with National Refrigeration. There was a crew of 5 men that arrived on time the day of installation. The work was done in December and I had heat by the afternoon. The men were very professional and worked well together. There was a issue after the installation that required additional remediation that was also handled professional. *****, the service manager along with *******, the technician came to the house and together solved the problem. A big thank you to all the people who did such an excellent and painless installation. ******** ******* ******, ***** and ******, special thank you to *****. I highly recommend National Refrigeration. They were professional, always on time and very clean. ******* F
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By Michael R. on 01/18/22
Trusted and thorough job clean and informative and timely excellent work

By Maria C. on 01/15/22
I recently purchased a home and noticed that there was water leaking from my bathroom fan. I was able to get someone to come out and check out the issue within 48 hours. Jarrod P came out and was very professional, thorough, and honestly quick. He was able to deter...
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I recently purchased a home and noticed that there was water leaking from my bathroom fan. I was able to get someone to come out and check out the issue within 48 hours. Jarrod P came out and was very professional, thorough, and honestly quick. He was able to determine it was condensation caused by the extreme cold we have been having recently. He took photos to show me what the situation looked like in the attic and let me know he rearranged some insulation already there so it better surrounds the fan area. He also gave me a recommendation for ac service come the spring as well. I’d highly recommend this company
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By John M. on 01/11/22
no comment

By Carlos A. on 11/02/21
no comment

By Carol & Jim M. on 10/18/21
My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointmen...
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My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointment wasn't recorded and the next available appointment was in November. The receptionist worked to make things right and got me an appointment asap. The tech, ******, could not have been nicer. Was on time, very efficient and professional. It took him 15 minutes to diagnose and fix my problem which was important as this problem was going to affect my heating system as well. Thank you.
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By Randi M. on 10/18/21
My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointmen...
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My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointment wasn't recorded and the next available appointment was in November. The receptionist worked to make things right and got me an appointment asap. The tech, ******, could not have been nicer. Was on time, very efficient and professional. It took him 15 minutes to diagnose and fix my problem which was important as this problem was going to affect my heating system as well. Thank you.
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By Patricia R. on 09/28/21
no comment

By Bill S. on 09/22/21
Charles was on time,very professional, polite, competent and in addition he was of great interest to our three year old granddaughter. Great guy!

By Roland N. on 09/16/21
I was in a bind during the last heat wave after the storm. We had electricity, but no air conditioning.****** managed to have a tech respond the next day to diagnose the problem. He said it was a part that had to be ordered. It was ordered and promptly installed wh...
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I was in a bind during the last heat wave after the storm. We had electricity, but no air conditioning.****** managed to have a tech respond the next day to diagnose the problem. He said it was a part that had to be ordered. It was ordered and promptly installed when it arrived.I was so impressed that i took out a service contract with this organization. It is well run and responsive to a customer needs. The tech was neat, polite on time and really knew what he was doing. *************************** in my book is a keeper.In fact, my neighbor was looking for someone to service her system and I gave her the number for this company.
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By Joyce P. on 09/09/21
Appointment window was 1-4. ****** arrived at 2. Pleasant, clean, courteous and very efficient. Was a pleasure working with both the office and technician.

By Trish M. on 08/27/21
Sam is just an exemplary employee. He came on time to fix my HVAC unit that took several hours to repair in a sweltering attic. He is extremely professional, knowledgeable and courteous. Next year when I am having my a/c checked out, I want Sam.

By Marc B. on 08/25/21
*** and **** came in and replaced our water heater and also installed a water filtration system. We have a service contract with them so we were able to get service "Very Quickly"!Both guys did a Fantastic Job and were also very friendly and personable.I would also...
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*** and **** came in and replaced our water heater and also installed a water filtration system. We have a service contract with them so we were able to get service "Very Quickly"!Both guys did a Fantastic Job and were also very friendly and personable.I would also like to give a shout out to ****** as well. I have been in customer service all my life and can say without a doubt, she is "thee" finest example of how customers should be treated on the phone.Thank you folks!National Refrigeration is our go-to people for sure.
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By Carol D. on 08/25/21
no comment
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CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Jarrod P
Rating:
172 total reviews!
Sean D
10 Years
Rating:
67 total reviews!
Doreen C
Customer Service Rep.
15 Years
Rating:
(19 total reviews)
David P
2 Years
Rating:
(62 total reviews)
Ryan H
19 Years
Rating:
(50 total reviews)
Charles F
2 Years
Rating:
(39 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
401-737-2000
Charles F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
39 total reviews
Charles has received his HVAC/R training from MTTI. He loves meeting new people and being able to help them live comfortably in their homes.
By Richard F. on 03/26/22
We replaced the 35 year old furnace and air conditioner with National Refrigeration. There was a crew of 5 men that arrived on time the day of installation. The work was done in December and I had heat by the afternoon. The men were very professional and worked wel...
(View More)
We replaced the 35 year old furnace and air conditioner with National Refrigeration. There was a crew of 5 men that arrived on time the day of installation. The work was done in December and I had heat by the afternoon. The men were very professional and worked well together. There was a issue after the installation that required additional remediation that was also handled professional. *****, the service manager along with *******, the technician came to the house and together solved the problem. A big thank you to all the people who did such an excellent and painless installation. ******** ******* ******, ***** and ******, special thank you to *****. I highly recommend National Refrigeration. They were professional, always on time and very clean. ******* F
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By Bill S. on 09/22/21
Charles was on time,very professional, polite, competent and in addition he was of great interest to our three year old granddaughter. Great guy!

By Dan O. on 05/18/21
Charles was very professional and proficient! He presented options to make our system improve. He is an excellent representative of your company. He was most helpful!! Thank you so much!!

By Trish M. on 05/05/21
*** came to my house yesterday to do the annual inspection of my air conditioning system. He did a terrific job. It is fairly difficult to access the unit in my attic, but *** did so. He is a professional, courteous and knowledgeable technician. In my opinion, he's...
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*** came to my house yesterday to do the annual inspection of my air conditioning system. He did a terrific job. It is fairly difficult to access the unit in my attic, but *** did so. He is a professional, courteous and knowledgeable technician. In my opinion, he's a definite asset to National Refrigeration. I have dealt with this company for quite a number of years and have always gotten stellar service."
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By Barbara G. on 01/28/21
********************** deserves the highest rating. They were on time, on schedule, polite, kind, efficient, thorough and super at cleaning up. ******* was wonderful and very knowledgeable. He deserves a big raise! He led a great team of pleasant & efficient young ...
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********************** deserves the highest rating. They were on time, on schedule, polite, kind, efficient, thorough and super at cleaning up. ******* was wonderful and very knowledgeable. He deserves a big raise! He led a great team of pleasant & efficient young men, ****, ****** and ******. They did their jobs thoroughly and then left our home in great shape when they finished. They did what they promised and explained everything. We couldn't be happier with having chosen ********************** to replace our air conditioning system."
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By Louis C. on 11/24/20
Charles was great! On time, kept me informed during the entire process, respected social distancing and hygiene asks, left with a working system, and was very professional. Thank you!

By Lyn P. on 10/30/20
National Refrigeration Inc. came to perform the annual furnace maintenance and check out of our heating system in preparation for the upcoming winter. Charles, the service technician, was super polite, thorough, and wore a mask the entire time. We have two syste...
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National Refrigeration Inc. came to perform the annual furnace maintenance and check out of our heating system in preparation for the upcoming winter. Charles, the service technician, was super polite, thorough, and wore a mask the entire time. We have two systems, one in the basement and one in the attic and he took care of both systems, keeping me updated the entire time. Great service and great technician.
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By Susan E N. on 07/15/20
Charles F. quickly and efficiently repaired our AC unit. I appreciate that he had his mask on immediately upon exiting his service truck and kept it on throughout the visit. He explained everything he was doing and was extremely professional throughout the service ...
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Charles F. quickly and efficiently repaired our AC unit. I appreciate that he had his mask on immediately upon exiting his service truck and kept it on throughout the visit. He explained everything he was doing and was extremely professional throughout the service call. We will always use National Refrigeration for our HVAC needs even if we have to wait and even if it costs a little more because of their exceptional service techs.
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By Malcom D. on 06/25/20
Tech arrived on time and serviced our furnace and air conditioner efficiently and left all areas neat and clean

By Trish M. on 06/17/20
Charles came to my house to fix an air conditioning problem. He serviced the entire unit and was extremely conscientious, polite and professional. He took the time to address my questions regarding the specific problem and air conditioning operations in general and...
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Charles came to my house to fix an air conditioning problem. He serviced the entire unit and was extremely conscientious, polite and professional. He took the time to address my questions regarding the specific problem and air conditioning operations in general and spotted and fixed the problem immediately. I have been using National Refrigeration for both my heating and air conditioning systems since I came to this state 16 years ago and would not think of having any other company to do the work.
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By Jay C. on 11/15/19
Excellent service and very knowledgeable. Really great experience all around.

By JOHN R. on 11/01/19
The A Team led by Charles Fitzgerald (Rito and Sam) came and installed our new heating and cooling system this week. They were beyond excellent! They solved complex problems of fitment and worked tirelessly to get the job done. When they finished the house was spot...
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The A Team led by Charles Fitzgerald (Rito and Sam) came and installed our new heating and cooling system this week. They were beyond excellent! They solved complex problems of fitment and worked tirelessly to get the job done. When they finished the house was spotless . They worked with military precision. We recommend them and National Refrigeration without hesitation and look forward to our long term relationship with this company.
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By Rodgers on 11/01/19
The A Team led by Charles Fitzgerald (Rito and Sam) came and installed our new heating and cooling system this week. They were beyond excellent! They solved complex problems of fitment and worked tirelessly to get the job done. When they finished the house was spot...
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The A Team led by Charles Fitzgerald (Rito and Sam) came and installed our new heating and cooling system this week. They were beyond excellent! They solved complex problems of fitment and worked tirelessly to get the job done. When they finished the house was spotless . They worked with military precision. We recommend them and National Refrigeration without hesitation and look forward to our long term relationship with this company.
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By Susan M. on 10/23/19
We couldn't be happier with National Refrigeration. Very talented technicians and they even show up on time! Charles F. solved a problem today that has been puzzling us for a while. We highly recommend them.

By mark n. on 10/15/19
Very professional, knowledgeable and helpful. Would recommend the company

By Robert S. on 08/23/19
Prompt, clean work

By Eamonn H. on 08/05/19
no comment

By Siobhan E. on 07/17/19
The best service ever, recommend them very highly.

By Patricia B. on 07/16/19
On time, courteous, explained clearly and was neat. Great service

By Kathy B. on 07/12/19
no comment
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