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401-737-2000
By Gwen G. on 06/20/19
My technician is great. He was at my house last year as well. Really is knowledgeable and friendly. National provides quality work and great staff.

By Edward H. on 06/17/19
Very professional, tidy, and very helpful with answers to my questions.

By Gerardo S. on 06/14/19
Jarrod was very helpful and answered all my questions. Great service and very knowledgeable.

By Helen M. on 06/12/19
Jared L. was incredibly knowledgeable, efficient, and courteous. He took the time to explain my AC units and answered all of my questions. My AC system is working beautifully and I couldn't be happier. I will definitely call National Refrigeration again and ask for...
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Jared L. was incredibly knowledgeable, efficient, and courteous. He took the time to explain my AC units and answered all of my questions. My AC system is working beautifully and I couldn't be happier. I will definitely call National Refrigeration again and ask for Jared L.! Very professional!
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By Helen M. on 06/12/19
Jared L. was incredibly knowledgeable, efficient, and courteous. He took the time to explain my AC units and answered all of my questions. My AC system is working beautifully and I couldn't be happier. I will definitely call National Refrigeration again and ask for...
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Jared L. was incredibly knowledgeable, efficient, and courteous. He took the time to explain my AC units and answered all of my questions. My AC system is working beautifully and I couldn't be happier. I will definitely call National Refrigeration again and ask for Jared L.! Very professional!
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By Christine B. on 06/11/19
Great customer service!

By Johanna S. on 06/10/19
Ryan Hanrahan was on time, business like and completed the job efficiently. He also was persistent in finding a difficult problem with our chimney.

By A m. on 06/07/19
I rarely write reviews but felt compelled to do so . A couple of years ago I needed to replace our 24 year old central AC. After getting quotes from several companies the simple choice was National Refrigeration because of their knowledge, price, service, and recom...
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I rarely write reviews but felt compelled to do so . A couple of years ago I needed to replace our 24 year old central AC. After getting quotes from several companies the simple choice was National Refrigeration because of their knowledge, price, service, and recommendations from friends. They are the Best company. I have highly recommended them to family and friends. Charles recently performed our yearly maintenance and was very professional, courteous and did a great job. He even covered his shoes when entering my house each time. I would give them more than five stars if I could.
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By Ian K. on 06/07/19
My technician Charles was on time and professional. He completed the work in a timely manner and was very knowledgeable.

By Susan T. on 06/06/19
No comments

By Lee R W. on 06/01/19
Sean provided excellent service, as usual, timely and very professional

By Lee r. W. on 06/01/19
Sean provided excellent service, as usual, timely and very professional.

By Tracey G. on 05/29/19
No Comment

By Dave M. on 05/29/19
Jarrod P. from National Refrigeration came to my house today for my annual AC service and did an outstanding job. He arrived during the expected service window and then explained what he would be doing and went about conducting the service on my two cooling units a...
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Jarrod P. from National Refrigeration came to my house today for my annual AC service and did an outstanding job. He arrived during the expected service window and then explained what he would be doing and went about conducting the service on my two cooling units along with the condensers. After doing all his checks and replacing the filters he started the units to ensure they were in proper working order. Upon a successful run of the units to determine they were both cooling properly I was able to pay for the service quickly and efficiently. Based on this appointment I would recommend Jarrod and National Refrigeration for you natural gas and and AC service needs.
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By Dennis C. on 05/29/19
Had Jarrod P. As my tech this time. Was very prompt , in fact he was early , he explained what he was doing , seemed very knowledgeable. All their technicians are very good. I recommend National Refrigeration to anyone who asks.

By Carolyn M. D. on 05/28/19
Charles was professional and helpful - answered my questions and also took an extra few minutes to fix my thermostat.

By Barbara T. on 05/28/19
Charles Fitzgerald was a pleasure to have servicing my ac. He was on time, polite, personable and got right to work. He also cleaned up well especially since I have an attic that has loose insulation in it and it can often be messy. So happy to have my ac ready for...
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Charles Fitzgerald was a pleasure to have servicing my ac. He was on time, polite, personable and got right to work. He also cleaned up well especially since I have an attic that has loose insulation in it and it can often be messy. So happy to have my ac ready for for the summer. I would highly recommend NationalRefrigeration.
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By Mike M. on 05/23/19
Very happy with National and Jared

By Rick & Mary K. on 05/23/19
Jarrod was pleasant and competent and is highly recommended by me

By Wayne. M. on 05/20/19
Jarrod
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CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Sean D
10 Years
Rating:
65 total reviews!
Jarrod P
Rating:
52 total reviews!
Doreen C
Customer Service Rep.
15 Years
Rating:
(13 total reviews)
Jessica H
Customer Service Rep.
Rating:Just Launched
David P
2 Years
Rating:
(40 total reviews)
Rito S
2 Years
Rating:
(31 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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401-737-2000

Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
401-737-2000
Brian K has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
24 total reviews
I am happily married with my wife Robyn for 20 years (and we have 3 beautiful children)! I am a graduate of New England Tech, EPA Certified and Nate Certified.
By Susan T. on 06/06/19
No comments

By Paul K. on 03/23/19
National Refrigeration replaced our heating and cooling system in one day. The process from quote to installation was effortless. The job was done in a professional and efficient manner. The company followed up to check if we were satisfied with the work and hel...
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National Refrigeration replaced our heating and cooling system in one day. The process from quote to installation was effortless. The job was done in a professional and efficient manner. The company followed up to check if we were satisfied with the work and helped complete rebate paper work. I would highly recommend this company to do work in your home or business.
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By Anthony P. on 10/17/18
From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on tim...
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From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on time and got right to it . The crew that came to my home were super professional & answered any questions I had, they were very neat with there work & cleaned up after everything was completed. I would highly recommend National for any new installs & service work.
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By Rachel R. on 08/10/18
National Refrigeration was an excellent company to work with. Brian came out and was extremely knowledgeable and upfront about electrical work that needed to be done before central air could be put in. On the day of install, everyone worked efficiently to complete ...
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National Refrigeration was an excellent company to work with. Brian came out and was extremely knowledgeable and upfront about electrical work that needed to be done before central air could be put in. On the day of install, everyone worked efficiently to complete the job and I had central air up and running by the middle of the afternoon. I would highly recommend this company to anyone.
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By Kevin C. on 11/08/17
Came same day when multiple other companies were unable, and diagnosed problem promptly.

By diane b. on 08/02/17
The service we received from beginning to end was just fantastic. Everything was done very professionally and we couldn't be more pleased. They left everything as it was when they left and even swept the whole garage floor! We are now enjoying our cool air!!! Th...
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The service we received from beginning to end was just fantastic. Everything was done very professionally and we couldn't be more pleased. They left everything as it was when they left and even swept the whole garage floor! We are now enjoying our cool air!!! Thank you to the whole team!! You are great!!!
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By Tamar on 06/24/17
Called, had issues with A/C and Brian had made such an effort to come that day. Once arrived he was courteous, quick and left a clean place. Look no further. I would never think of going anywhere else. Professional and kind. Thanks again Brian for cooling out ou...
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Called, had issues with A/C and Brian had made such an effort to come that day. Once arrived he was courteous, quick and left a clean place. Look no further. I would never think of going anywhere else. Professional and kind. Thanks again Brian for cooling out our house during these HOT days!
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By Thomas C. on 12/27/16
Brian Kelly did an outstanding job diagnosing the problem with my furnace and fixing it immediately. And the price was right. I have a contract with Nat'l. Refrigeration; they service my A/C and furnace each year and have never had any kind of negative experience...
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Brian Kelly did an outstanding job diagnosing the problem with my furnace and fixing it immediately. And the price was right. I have a contract with Nat'l. Refrigeration; they service my A/C and furnace each year and have never had any kind of negative experience. I couldn't be more pleased with the service, the technicians and the price.
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By Joe R. on 12/08/16
I do not write review often. But This organization is top notch! I needed a gas furnace and AC replacement and did a fair amount of research on different systems and cost. I went to two other companies to get estimates before going to National. I prefer talking t...
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I do not write review often. But This organization is top notch! I needed a gas furnace and AC replacement and did a fair amount of research on different systems and cost. I went to two other companies to get estimates before going to National. I prefer talking to people face to face and went to their location in Warwick, RI. My initial meeting was with a service supervisor, Brian K. Great first impression, Brian was courteous, professional and informative. He encouraged me to describe what my desires were in a new system and walked me through several pros and cons of the options available. He was definitely not trying to sell me on the highest end models and was more concerned about me being informed on potential decisions. Several days later Brian came out to the house to perform the estimate. Again, he was very informative as we discussed different options and expectations and got me a proposal within a day. National’s quote came in lower than the others and when dealing with their support department Doreen was professional, a pleasure to deal with. Solid customer service you wish you got from every company. On the day of installation Brian, Sean D. and Rito S. performed the work. I mean they worked… I am a details person and these guys paid attention to the details. The epitome of professional and quality. Hey National Refrigeration, give these guys a raise. Semper Fi, Joe
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By Joseph C. on 10/31/16
Service Technician ***** ** of National Refrigeration serviced my 2 Carrier HVAC Units today. I found him to be courteous, professional, highly competent and very thorough. He answered all of my questions to my satisfaction.

By John M. on 08/26/16
I was referred to Natioal Refrigeration by the customer service division of Carrier Corp. (United Tech) & Distributor Corp. of N.E. to address issues concerning recently installed Carrier equipment by another vendor. My initial call to National Refrig. Was answere...
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I was referred to Natioal Refrigeration by the customer service division of Carrier Corp. (United Tech) & Distributor Corp. of N.E. to address issues concerning recently installed Carrier equipment by another vendor. My initial call to National Refrig. Was answered by a very pleasant, patient, empathetic, reassuring & professioal lady who told me I would receive a call back from Brian Kelly. Brian called back as promised; listened to my concerns & set up an appt for the next day. He called ahead, arrived on time (8/24/16) & promptly put on shoe covers. He reviewed the situation, listened to my concerns, did an assessment of the installation & made recommendations to improve the performance, efficiency & longevity of my HVAC systems. Through it all he was very professional & extremely knowledgeable. In a word, the entire experience was "outstanding" & in this day & age, refreshing as well.
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By Leslie P. on 08/17/16
I was very pleased with National Refrigeration. Their response to my AC problem was quick and courteous. The service agent, *****, was extremely courteous and friendly. I am signing up for their yearly maintenance program.

By Dave B. on 08/17/16
Brian very knowlegable and professional.excellent service performed also very personnable thank you

By Patricia D. on 08/02/16
Brian was great- got here quickly just before my overnight companycame,and fixed the problem! Polite and respectful.

By Lee W. on 07/22/16
Our second story Carrier A/C system had a refrigerant leak. The company that installed it four years earlier went out of business. National Refrigeration's service technician fixed the problem and had our A/C up an running within 2 hours. He was efficient, kept the...
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Our second story Carrier A/C system had a refrigerant leak. The company that installed it four years earlier went out of business. National Refrigeration's service technician fixed the problem and had our A/C up an running within 2 hours. He was efficient, kept the premises clean, and explained all of the work required before hand. He explained that there could be more than one leak, but to trouble shoot it would require much more work at a greater expense, but perhaps not necessary. So we left it at the one repair and are taking a wait and see approach.
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By Lona & James S. on 06/15/16
Honest, reliable, clean, respectful, on time, throughro, great price... Need I say more?... Give Brian Kelly a call! His team was great too!

By Lona & James S. on 06/15/16
Knowledgable, honest, reliable, clean, throughro, great price, need I say more?!! Call Brian!

By Lona S. on 06/15/16
Honest, reliable, personable, great price, very clean and contentious, caring.... Need I say more! Ask for Brian Kelly!

By Tony C. on 06/06/16
***** is amazing! He supervised the install of a complete replacement to 1 of our 2 AC systems last year....he is professional, knowledgeable, and courteous. We had problems with our 2nd unit this spring and the first two technicians that the company sent couldn't ...
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***** is amazing! He supervised the install of a complete replacement to 1 of our 2 AC systems last year....he is professional, knowledgeable, and courteous. We had problems with our 2nd unit this spring and the first two technicians that the company sent couldn't figure out the problem. ***** recognized what the problem was and fixed it immediately. His experience in the field is unmatched. If we ever have any issues again, I will only let him work on our systems. Also want to give props to ****** who manages the service aspect. She was always funny and accommodated our requests for service, including sending the first technician on Saturday morning. She is a delight to work with...
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By PAULGRISWOLD on 06/03/16
Since moving to Rhode Island we have been very impressed with Brian and his service team.
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