Our AC quit on one of the warmest days of the summer. I called for service and they told me that it was doubtful they could come the same day. Thirty minutes later they called back and said someone would be there within two hours. Assignments were rescheduled in order to get to me that same day. Jarrod Pacheco arrived on time and got right to work assessing my problem. He worked about two hours to get me back up and running. He was knowledgeable, polite, courteous, and very helpful. He explained what he needed to do and answered all my questions in a way that I could understand. NR should be very proud to have an employee like Jarrod. He is an excellent goodwill ambassador.
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National Refrigeration was an excellent company to work with. Brian came out and was extremely knowledgeable and upfront about electrical work that needed to be done before central air could be put in. On the day of install, everyone worked efficiently to complete the job and I had central air up and running by the middle of the afternoon. I would highly recommend this company to anyone.
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Polite, professional, and pleasant to interact with. My central a/c went down during the peak summer heat. National Refrigeration was able to schedule an appointment for the next day. Jarrod P came out and performed the service on the unit and got it back in working order; he went above and beyond.
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The three gentleman, Rito, Sean, and Charles, who installed my new furnace and air conditioner were very professional. They took the time to answer all of my questions in a patient and courteous manner. For a while I wasn't sure that they would be able to get some venting into a tight space, but they hung tough and finished the job. These men seemed to be dedicated to doing a good job. I have told some of my friends and neighbors about your company and they are interested in possibly contacting you about servicing them too.
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This was the 1st time I used National Refrigeration and I would highly recommend this company. The tech, Sean was on time and very professional. He didn't rush and took the time to explain everything he would be doing during my central air maintenance. He went above and beyond to make sure I was satisfied. Excellent company!!
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Jarrod was efficient and informative as he went about the business of fixing my HVAC system. He was friendly and answered my questions while doing superlative work. I would welcome Jarrod into my home for any service related issue! He is an outstanding representative for your business!!
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