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By Frances F. on 06/20/19
Jeff D., IvanB., and Brian B. are an incredible team. Clean, neat, and very professional. The company’s philosophy of respect is carried through on these gentlemen’s performances. NETR, Inc. Is very fortunate to have a very dedicated group. It was our pleasure ...
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Jeff D., IvanB., and Brian B. are an incredible team. Clean, neat, and very professional. The company’s philosophy of respect is carried through on these gentlemen’s performances. NETR, Inc. Is very fortunate to have a very dedicated group. It was our pleasure to have you in our home.
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By Michael B. on 06/18/19
The service was excellent. Ray came and cleaned all units; he took his time cleaning them. He is very professional and he was able to answer our questions. I highly recommend him!!

By Mr. Oleg B. on 06/15/19
Brian's team delivered exactly as Chip promised, and we agreed upon. Chip, Alana and others at the office provided excellent support obtaining HEAT loan and always available over the phone and email. Thank you all, keep up the good job!

By Janet C. on 06/15/19
WE HAVE A SPLIT SYSTEM WHICH NEEDED DEEP CLEANING. RAY F********** ARRIVED RIGHT ON TIME AND DID A GREAT JOB CLEANING ALL 3 UNITS AND THE CONDENSER SHOWING US AS HE WENT ALONG WHAT HE WAS DOING. HE POINTED OUT ONE UNIT THAT WAS REAL MUSTY SMELLING. IT WAS DUE TO TH...
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WE HAVE A SPLIT SYSTEM WHICH NEEDED DEEP CLEANING. RAY F********** ARRIVED RIGHT ON TIME AND DID A GREAT JOB CLEANING ALL 3 UNITS AND THE CONDENSER SHOWING US AS HE WENT ALONG WHAT HE WAS DOING. HE POINTED OUT ONE UNIT THAT WAS REAL MUSTY SMELLING. IT WAS DUE TO THE WINTER USE OF A HUMIDIFIER WE USED DIRECTLY UNDER THE UNIT - SO WE WILL BE MOVING THAT NEXT YEAR. HE WAS VERY FRIENDLY, NEAT AND EFFICIENT.
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By Chuck P. on 06/15/19
We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area ...
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We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area was when they were finished. During the site visit and estimating process, Chip was also very knowledgeable and responsive. N.E.T.R. wasn't the cheapest vendor we interviewed, but they inspired a lot of confidence throughout the process. We were impressed by their knowledge and ability to problem-solve. We're glad we chose them.
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By Edward K. on 06/14/19
Fantastic job! We are very happy with both the system design and installation. Thanks again!

By Janet G. on 06/14/19
Jeff and his team were great to work with and so glad this could be done in two days! N.E.T.R. made it easy, from the first call to having the rep Jimmy come out to scope the job to getting the paperwork to file with **** **** to get a zero percent loan. Having Jef...
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Jeff and his team were great to work with and so glad this could be done in two days! N.E.T.R. made it easy, from the first call to having the rep Jimmy come out to scope the job to getting the paperwork to file with **** **** to get a zero percent loan. Having Jeff explain how these new mini-splits will work made me feel I did the right thing and will enjoy having AC this summer and added warmth in the winter. I highly recommend N.E.T.R. and Jeff.
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By Caryn H. on 06/14/19
N.E.T.R. is a great company to do business with. They did an excellent job. The installation team, Steve, Matt, Terry, and Jerry were great: punctual, efficient, pleasant, and neat. Steve carefully explained how to operate the equipment. I would highly recommend th...
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N.E.T.R. is a great company to do business with. They did an excellent job. The installation team, Steve, Matt, Terry, and Jerry were great: punctual, efficient, pleasant, and neat. Steve carefully explained how to operate the equipment. I would highly recommend this company for residential air conditioning/ heating services.
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By Caryn H. on 06/14/19
NETR, INC. Is a great company to do business with. The technicians who installed our air conditioning/heating units Steve, Terry, Matt, and Jerry, were punctual, efficient, pleasant. Steve thoroughly explained how to operate the equipment. I would highly recommend this company.

By Steven R. on 06/13/19
no comment

By Stephen F. on 06/11/19
Brian B and his team did a great job installing our new Ductless Cooling and Heating System. They arrived as planned and finished within the time they projected. They were all professional and respectful of us and our home. Plus, they took the time to thoroughly ex...
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Brian B and his team did a great job installing our new Ductless Cooling and Heating System. They arrived as planned and finished within the time they projected. They were all professional and respectful of us and our home. Plus, they took the time to thoroughly explain the system and how we should operate it. Thank you Stephen
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By Siri N. on 06/07/19
Very professional, quick and reliable. Wonderful service!

By A. A. on 06/07/19
Ray Fitzpatrick came to service our two Mitsubishi units and he did a great job.

By Lucia L. on 06/07/19
This review is about Ray Fitzgerald who came to clean my Mr. Slim units (5 of them) and 2 Condensers. I’ve had these for 7 years and this is the first time that someone has thoroughly cleaned them (top to bottom). The previous technicians never bothered to open...
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This review is about Ray Fitzgerald who came to clean my Mr. Slim units (5 of them) and 2 Condensers. I’ve had these for 7 years and this is the first time that someone has thoroughly cleaned them (top to bottom). The previous technicians never bothered to open up the whole units and really get in there. All they did was wash the filters. There was mold and a lot of dirt, which had been there a while, even though we have these cleaned every year. In my estimation, I have spent close to $2,000 to have this clean-up done since 2012 ... it’s not cheap, believe me. Ray took special steps to thoroughly clean everything. He was great. He is also a very nice man ... he kept me and my sister in stitches telling us a few corny jokes (don’t quit your day job, Ray ... just kidding). I advise NETR, Inc. to have Ray train all the other technicians on how to do a better job when they clean other customers’ units ... I am sure that there are others who have had a similar experience. Thank you, Ray ...I’m glad that there are still good, decent people like you out there who take pride in doing their jobs correctly.
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By Mr. Joseph I. on 06/02/19
The installers were professional, courteous and willing to work with us on a minor change order. I am very happy with the system and glad that I chose NETR>

By Mr & Mrs H. on 06/02/19
Still trying to figure out how to use it. AC works great. Thank you.

By Dominick J. on 05/29/19
Ray was faced with what should have been the routine jobs of servicing our Daikin air conditioner and replacing a defective part. However, Daikin is not designed for ease of servicing, and I was impressed how persistent Ray was in making sure the job got done. In e...
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Ray was faced with what should have been the routine jobs of servicing our Daikin air conditioner and replacing a defective part. However, Daikin is not designed for ease of servicing, and I was impressed how persistent Ray was in making sure the job got done. In effect, instead of this being routine, Ray was re-building one of our units from a heap of parts. I am very glad that Ray stuck at it, and would not recommend Daikin in the future because I could see what Ray had to get through.
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By Sangmook L. on 05/28/19
From initial consultation to completion, NETR is the best company I've dealt with. Cesar and Christian spent three days to make sure everything was installed properly and functioning as they should be. Derek helped with electrical work and was very pleasant to dea...
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From initial consultation to completion, NETR is the best company I've dealt with. Cesar and Christian spent three days to make sure everything was installed properly and functioning as they should be. Derek helped with electrical work and was very pleasant to deal with, as well. They were really efficient and professional. I had Kumo station installed on last day and Cesar was really patient and exceptinally thorough. If you want ductless air conditioning, talk to NETR. You will be very very satisfied. Thank you all at NETR!!!
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By Joan R. on 05/22/19
Ivan and Jawon were excellent and very thorough. This company did a fabulous job from responding to our inquires immediately and wonderful follow through. We highly recommendation them as well ans Ivan and Jawon.

By Carl S. on 05/21/19
When it finally all happened after some unexpected delays on our part to get necessary electrical service upgrades, the NETR crew was on time, intelligent, considerate, and paid attention to details. Perfectly professional and with a camaraderie that could only be ...
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When it finally all happened after some unexpected delays on our part to get necessary electrical service upgrades, the NETR crew was on time, intelligent, considerate, and paid attention to details. Perfectly professional and with a camaraderie that could only be there if they all trust each other's competence; led by Jeff D., the 3 - 4 man crew managed to get everything done in the allotted three day installation window with time to spare. And left us with no mess to clean up other than a little plaster dust that the subcontractor electrician (otherwise neat & tidy) left behind. Seriously, I wouldn't hesitate to recommend the crew, the subcontractor electrician, and NETR office team backing them up -- all very organized and competent -- right down to the detail of asking me for an honest review! Since they were all nice enough to deserve some praise, here it is.
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Select any employee to see all their reviews.

Kris U
24 Years
Rating:
(15 total reviews)
Brian A
13 Years
Rating:
(14 total reviews)
Jimmy G
1 Year
Rating:
(11 total reviews)
Brian M
3 Years
Rating:
(11 total reviews)
Terrence O
Rating:
(9 total reviews)
Gregg H
3 Years
Rating:
(7 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Ryan S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
80 total reviews
I am 25 years old. I live in Saugus, Ma. and I have been working in HVAC for 5 years. When I am not working, I am an avid outdoorsman. I enjoy fishing, hunting, hiking, rock climbing, and camping. Or just a simple walk with my wife and dog. Pretty much anything that has to do with the outdoors.
By Les B. on 10/26/16
It has been one week since we had our ********** Mini-Split installed, and thanks to **** * was a very smooth process. Arrived on time, was focused on the task, and had the system up and running by mid afternoon. **** was very knowledgeable about the product,explai...
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It has been one week since we had our ********** Mini-Split installed, and thanks to **** * was a very smooth process. Arrived on time, was focused on the task, and had the system up and running by mid afternoon. **** was very knowledgeable about the product,explaining usage,maintenance,etc. as well as a complete cleanup when done. I would also like to give a thanks to ***** and ******* for their quick work in submitting rebate forms. I would recommend NETR to others.
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By Alan B. on 10/25/16
Everything went great. Team was friendly, attentive, and did an awesome job. Sales team helped with rebate post-installation. Couldn't be happier

By William P. on 10/21/16
Pleased with service

By Andrew P. on 10/12/16
We thought the men were polite, kind, and thoughtful wile working in our home

By Barry B. on 10/12/16
Fantastic service and installation. Love the equipment-had a great "cooling" summer, now enjoying the heat pump!

By Karen J. on 09/28/16
The workers were very nice and cleaned everything up as if they were not even here. I am very very happy with my ac unit. I use it all the time and hope it will last me many years. If I need one for downstairs I will be sure to give you a call. Thank you

By Mr. & Mrs. P. on 09/19/16
Great installers. Thorough work. Both installers are a great asset to your company. I have already recommended your company to my neighbor.

By Roy H. on 09/12/16
Every person I had contact with was wonderful, professional,courteous and knowledgeable. We lovethe system so far. Can't wait to see how the heating part works. I am very satisfied withthe product, the installation, and the service.

By Mr. Daniel S. on 09/12/16
The two man crew on the job were excellent!Very Knowledgebale and friendly. Very pleased with the entire process. The unit works awesomeas welland he put it to great use this summer! Thank you!

By Pierre Brennecke & Ingrid B. on 09/12/16
Workers have done a great job installing the units.

By Tim C. on 09/10/16
Tim and Ryan were great from the start. The salesperson, Chip, and I had discussed running the cooling lines in the attic space. I knew the attic space was small, but the access is in a closet and I had never looked. I look the night before the install when I cl...
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Tim and Ryan were great from the start. The salesperson, Chip, and I had discussed running the cooling lines in the attic space. I knew the attic space was small, but the access is in a closet and I had never looked. I look the night before the install when I cleared out the closet. SMALL is an understatement. I fully expected them to say it was not going to be possible. To my surprise, Ryan crawled back and forth on his stomach probably 40 feet to run the coolant lines. It was also a hot summer day and the attic was probably 100 degrees with the ac blasting in the house already. Really great work and above my expectations. They cleaned up and made sure everything was all set before leaving. A+ job by both.
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By John & Janet M. on 08/22/16
We were very pleased with your service from beginning to end. We are thrilled with our units! Thank you

By Mr. & Mrs. L. on 08/19/16
Thank you for your work! We love having the units and were very happy working with you! Jerry was particularly great to work with!

By Ms. Julie B. on 08/17/16
I will make it short & sweet. They did a great job. Very Knowledgeable and professional workers. They left my house in the same condition as they found it. I would highly recommmend N.E.T.R. anytime! Thanks again.

By marek k. on 08/04/16
This was the best home installation of any kind I had. Punctual, fast, clean and friendly. Within one day work large split system was installed in the attics. When ***** and **** left, there was no trace of there presence left. All was clean and tidy and the A/C wa...
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This was the best home installation of any kind I had. Punctual, fast, clean and friendly. Within one day work large split system was installed in the attics. When ***** and **** left, there was no trace of there presence left. All was clean and tidy and the A/C was working keeping large attics on that really hot summer day cool. Great service!!!
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By Catherine C. on 06/21/16
Ryan and Jerry put my air conditioners units in today. They arrived on time. They were both very polite, professional young men. They worked continuesly all day. They were very efficient and also conscious about keeping my condo clean. There was no mess when they l...
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Ryan and Jerry put my air conditioners units in today. They arrived on time. They were both very polite, professional young men. They worked continuesly all day. They were very efficient and also conscious about keeping my condo clean. There was no mess when they left. Ryan explained the operation of our new air conditioners very clearly. I believe they are an assets to your company! Cathy Crossman
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By William P. on 06/09/16
great job with install - very professional

By Julie B. on 06/07/16
I had an old system replaced, I got a carrier a high quality system installed in the attic for a very fair price and also left me more room than I had! The NETR team was the best!!! I couldn't ask for better, very professional and very nice guys. The unit was insta...
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I had an old system replaced, I got a carrier a high quality system installed in the attic for a very fair price and also left me more room than I had! The NETR team was the best!!! I couldn't ask for better, very professional and very nice guys. The unit was installed in 2 days and they left my house spotless. I WOULD HIGHLY RECOMMEND THEM!
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By Steven G. on 05/27/16
Very professional service and care to the job ,

By Jim W. on 05/26/16
GREAT COMPANY! VERY HAPPY WITH EVERYTHING! **** WAS AWESOME!
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