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By Greg S. on 10/26/18
Couldn't be happier with the installation and performance of our mini split system. Our house is nice and warm and looking forward to using A/C in the summer. From the sales tech to the installation process -- the entire NETR team was professional top to bottom. Th...
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Couldn't be happier with the installation and performance of our mini split system. Our house is nice and warm and looking forward to using A/C in the summer. From the sales tech to the installation process -- the entire NETR team was professional top to bottom. Thank you Chip, Adam, Alana, Matt, Steve, and Caesar.
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By Erik D. on 10/23/18
I'm very satisfied with the installtion of my Mitsubishi ac units. From my first phone call, answered by a person, not a recording, I got the impression that N.E.T.R. was knowledgeable, organized, and enthusiastic. This was confirmed at every step of the installtio...
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I'm very satisfied with the installtion of my Mitsubishi ac units. From my first phone call, answered by a person, not a recording, I got the impression that N.E.T.R. was knowledgeable, organized, and enthusiastic. This was confirmed at every step of the installtion process. On the install date they were on time, ready to go and finished early. I would definitley recommend N.E.T.R. to anyone needing a split system ac
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By Alan on 10/21/18
Every good thing you read about NETR is true. Great job - quick - neat - on time. Good advice on what to do and how to do it. Everyone involved was very competent, professional, and pleasant. We did develop a small problem a few months after installation, but ...
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Every good thing you read about NETR is true. Great job - quick - neat - on time. Good advice on what to do and how to do it. Everyone involved was very competent, professional, and pleasant. We did develop a small problem a few months after installation, but NETR fixed it quickly and at no charge. How many companies can you count on to do that--to really stand behind their work?
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By Barry N. on 10/20/18
Great and professional company top to bottom. Highly respected for the work they did for our installation.

By Ruth Ann D. on 10/19/18
James Smithell and Jeremiah were both outstanding. They explained the process and followed through in a very professional manner. We are very happy with N.E.T.R. Outstanding

By Darlene on 10/19/18
Jerry, Matt C, & Matt D installed mini splits in my home. They were awesome. They were respectful and made the 3 day process seamless. I highly recommend NETR Inc to provide this service. Absolutely no surprises and effective communication to make sure that I was s...
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Jerry, Matt C, & Matt D installed mini splits in my home. They were awesome. They were respectful and made the 3 day process seamless. I highly recommend NETR Inc to provide this service. Absolutely no surprises and effective communication to make sure that I was satisfied. Thank you to these three very kind and professional individuals.
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By John R. on 10/16/18
Very courteous, professional and thorough.

By Angel M. on 10/14/18
From your sales person Paul-who explained clearly what exactly the job to be performed and the two amazing and very professional qualified installers of our 2 mini splits ac, we are very satisfied with the job. Well done.

By Mr. & Mrs. M. on 10/12/18
Jerry and the installation team were great on site! Chip was wonderful to work with prior to installation and in helping get the reabte started after. Thank you!

By Susan F. on 10/12/18
We recently had N.E.T.R come and install our new air conditioners in our home. Ivan and Jawon were polite and very professional. We were very happy with their hard work and making sure the job was done right despite some minor hiccups with the install that was out ...
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We recently had N.E.T.R come and install our new air conditioners in our home. Ivan and Jawon were polite and very professional. We were very happy with their hard work and making sure the job was done right despite some minor hiccups with the install that was out of their control. They did everything in their power to make sure we got everything working the way it was supposed to and in a timely manner. Thank you for all your hard work!
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By Katherine F. R. on 10/12/18
I highly recommend the team at N.E.T.R. for its top notch customer service! N.E.T.R. installed ductless A/C in my 1890s condo today. From the beginning of the process (calling to schedule an appointment for a free quote) to the end (completion of installation), N...
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I highly recommend the team at N.E.T.R. for its top notch customer service! N.E.T.R. installed ductless A/C in my 1890s condo today. From the beginning of the process (calling to schedule an appointment for a free quote) to the end (completion of installation), N.E.T.R. was responsive, professional and thorough. Chip answered all of my questions promptly and listened to my concerns regarding where to place the indoor and outdoor units. The installation team, led by Brian B., was incredibly prompt, courteous and efficient.
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By Robin C. on 09/30/18
Matt D and Jerry did a great job - fast and efficient . Chip was great from estimate through final walk-through.

By Ms. Carol P. on 09/28/18
Very pleased with the company. Thank you

By Ann R. on 09/27/18
Jerry and his team arrived on 9/4/18 ready to go. Jerry knew all the details and I hardly needed to be there which was great. I appreciated the time they took to set up their work area protection. The place was spotless wheni got home. The whole install was really ...
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Jerry and his team arrived on 9/4/18 ready to go. Jerry knew all the details and I hardly needed to be there which was great. I appreciated the time they took to set up their work area protection. The place was spotless wheni got home. The whole install was really quick and painless. Jerry and his crew has a great attitude and a "get-to work" work ethic. Kudos to Jerry and his crew
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By Mark on 09/16/18
Great Job

By Mark on 09/16/18
Great Job

By Charlene M. on 09/13/18
Thank you, Jerry. My experience was most positive. You are extremelyknowledgeable and your professioanlism is outstanding.

By Erik D. on 09/09/18
Very pleased with my a/c installation -- Ivan B arrived right on time, along with Brian (electrician). Both did a terrific job, worked hard, finished early. Very pleased with how the a/c turned out. Thank you N.E.T.R !

By Barry N. on 09/07/18
Ivan, Cesar and Matt are the best I have work with in years, they are dedicated, professional and effective in the installation of the Mitsubishi mini split units they installed in my home. As a independent third party inspector on multi billion projects here in ...
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Ivan, Cesar and Matt are the best I have work with in years, they are dedicated, professional and effective in the installation of the Mitsubishi mini split units they installed in my home. As a independent third party inspector on multi billion projects here in New England I highly recommend these gentlemen and their company N.E.T.R . They are reliable, on time, on budget and a pleasure to work with. It was a pleasure having them at my home and will hire them again.
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By Stephen L. on 09/07/18
The excitement of a new home was diminished a bit with the bouts of humidity this summer. A couple of quotes and N.E.T.R. came to the rescue starting with company representative, Jimmy S., who quickly sold me on the ductless cooling and heating units. I made the ...
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The excitement of a new home was diminished a bit with the bouts of humidity this summer. A couple of quotes and N.E.T.R. came to the rescue starting with company representative, Jimmy S., who quickly sold me on the ductless cooling and heating units. I made the decision to use N.E.T.R. for the service and Jimmy S. and Adam H. arrived to review the plans with me for the installation of three units that would work best for my space. Three weeks later, Brian B. and Christian arrived to install the units. My brother had used this company five years earlier and recommended them to me. I was impressed with their knowledge, professionalism, and their commitment to making sure I was happy with the system, as well as the timely fashion in which the job was completed. I realized that my house was not equipped for central air so the ductless units were my only option. The finished product is neat, both inside and out, and efficient. I'm finally cool ....... and very happy. Stephen L.
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Select any employee to see all their reviews.

Kris U
24 Years
Rating:
(14 total reviews)
Matthew C
1 Year
Rating:
(13 total reviews)
Brian M
3 Years
Rating:
(11 total reviews)
Brian A
13 Years
Rating:
(10 total reviews)
Gregg H
3 Years
Rating:
(7 total reviews)
PETER D
20 Years
Rating:
(5 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Ryan S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
80 total reviews
I am 25 years old. I live in Saugus, Ma. and I have been working in HVAC for 5 years. When I am not working, I am an avid outdoorsman. I enjoy fishing, hunting, hiking, rock climbing, and camping. Or just a simple walk with my wife and dog. Pretty much anything that has to do with the outdoors.
By Les B. on 10/26/16
It has been one week since we had our ********** Mini-Split installed, and thanks to **** * was a very smooth process. Arrived on time, was focused on the task, and had the system up and running by mid afternoon. **** was very knowledgeable about the product,explai...
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It has been one week since we had our ********** Mini-Split installed, and thanks to **** * was a very smooth process. Arrived on time, was focused on the task, and had the system up and running by mid afternoon. **** was very knowledgeable about the product,explaining usage,maintenance,etc. as well as a complete cleanup when done. I would also like to give a thanks to ***** and ******* for their quick work in submitting rebate forms. I would recommend NETR to others.
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By Alan B. on 10/25/16
Everything went great. Team was friendly, attentive, and did an awesome job. Sales team helped with rebate post-installation. Couldn't be happier

By William P. on 10/21/16
Pleased with service

By Andrew P. on 10/12/16
We thought the men were polite, kind, and thoughtful wile working in our home

By Barry B. on 10/12/16
Fantastic service and installation. Love the equipment-had a great "cooling" summer, now enjoying the heat pump!

By Karen J. on 09/28/16
The workers were very nice and cleaned everything up as if they were not even here. I am very very happy with my ac unit. I use it all the time and hope it will last me many years. If I need one for downstairs I will be sure to give you a call. Thank you

By Mr. & Mrs. P. on 09/19/16
Great installers. Thorough work. Both installers are a great asset to your company. I have already recommended your company to my neighbor.

By Roy H. on 09/12/16
Every person I had contact with was wonderful, professional,courteous and knowledgeable. We lovethe system so far. Can't wait to see how the heating part works. I am very satisfied withthe product, the installation, and the service.

By Mr. Daniel S. on 09/12/16
The two man crew on the job were excellent!Very Knowledgebale and friendly. Very pleased with the entire process. The unit works awesomeas welland he put it to great use this summer! Thank you!

By Pierre Brennecke & Ingrid B. on 09/12/16
Workers have done a great job installing the units.

By Tim C. on 09/10/16
Tim and Ryan were great from the start. The salesperson, Chip, and I had discussed running the cooling lines in the attic space. I knew the attic space was small, but the access is in a closet and I had never looked. I look the night before the install when I cl...
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Tim and Ryan were great from the start. The salesperson, Chip, and I had discussed running the cooling lines in the attic space. I knew the attic space was small, but the access is in a closet and I had never looked. I look the night before the install when I cleared out the closet. SMALL is an understatement. I fully expected them to say it was not going to be possible. To my surprise, Ryan crawled back and forth on his stomach probably 40 feet to run the coolant lines. It was also a hot summer day and the attic was probably 100 degrees with the ac blasting in the house already. Really great work and above my expectations. They cleaned up and made sure everything was all set before leaving. A+ job by both.
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By John & Janet M. on 08/22/16
We were very pleased with your service from beginning to end. We are thrilled with our units! Thank you

By Mr. & Mrs. L. on 08/19/16
Thank you for your work! We love having the units and were very happy working with you! Jerry was particularly great to work with!

By Ms. Julie B. on 08/17/16
I will make it short & sweet. They did a great job. Very Knowledgeable and professional workers. They left my house in the same condition as they found it. I would highly recommmend N.E.T.R. anytime! Thanks again.

By marek k. on 08/04/16
This was the best home installation of any kind I had. Punctual, fast, clean and friendly. Within one day work large split system was installed in the attics. When ***** and **** left, there was no trace of there presence left. All was clean and tidy and the A/C wa...
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This was the best home installation of any kind I had. Punctual, fast, clean and friendly. Within one day work large split system was installed in the attics. When ***** and **** left, there was no trace of there presence left. All was clean and tidy and the A/C was working keeping large attics on that really hot summer day cool. Great service!!!
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By Catherine C. on 06/21/16
Ryan and Jerry put my air conditioners units in today. They arrived on time. They were both very polite, professional young men. They worked continuesly all day. They were very efficient and also conscious about keeping my condo clean. There was no mess when they l...
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Ryan and Jerry put my air conditioners units in today. They arrived on time. They were both very polite, professional young men. They worked continuesly all day. They were very efficient and also conscious about keeping my condo clean. There was no mess when they left. Ryan explained the operation of our new air conditioners very clearly. I believe they are an assets to your company! Cathy Crossman
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By William P. on 06/09/16
great job with install - very professional

By Julie B. on 06/07/16
I had an old system replaced, I got a carrier a high quality system installed in the attic for a very fair price and also left me more room than I had! The NETR team was the best!!! I couldn't ask for better, very professional and very nice guys. The unit was insta...
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I had an old system replaced, I got a carrier a high quality system installed in the attic for a very fair price and also left me more room than I had! The NETR team was the best!!! I couldn't ask for better, very professional and very nice guys. The unit was installed in 2 days and they left my house spotless. I WOULD HIGHLY RECOMMEND THEM!
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By Steven G. on 05/27/16
Very professional service and care to the job ,

By Jim W. on 05/26/16
GREAT COMPANY! VERY HAPPY WITH EVERYTHING! **** WAS AWESOME!
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