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By Todd H. on 04/05/19
no comment

By MARK O. on 04/04/19
The installation technicians, Ceaser, Jawon, Christian, and Jerry were extremely professional, polite, and knowledgeable. We are extremely satisfied with our new heating/cooling system.

By Bruce N. on 04/01/19
Ivan B, Jeff D, and Christian F. did a wonderful job installing my two compressors and three inside units.

By Robert & Janice M. on 03/29/19
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At ou...
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Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At our home, they arrived on time and worked efficiently. They explained everything as they went along and took great care to clean up any debris. At the end of the process, they tried out each unit and we were shown how to use the remotes . We couldn't be more pleased and would highly recommend N.E.T.R.
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By Thomas L. on 03/26/19
Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they ...
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Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they worked great as a team.
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By Tom L. on 03/26/19
Brian did a terrific job today leading the split system installation team. He is extremely efficient in his work, as well as directed the team to complete the install in very professional manner. He's very knowledgeable about the equipment and the controls, while e...
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Brian did a terrific job today leading the split system installation team. He is extremely efficient in his work, as well as directed the team to complete the install in very professional manner. He's very knowledgeable about the equipment and the controls, while explaining their operation in an easy to understand manner.
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By Harvey W. on 03/25/19
We checked with several companies prior to making our choice and found NETR was the most informative. Your Salesman, Jimmy and two installers, Ivan & Jawon & the electrican who came, were all knowledgebale and polite

By David L. on 03/22/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By David L. on 03/21/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By Zachary & Nicole S. on 03/20/19
We were very happy with the planning and installation of our mini splits. Thank you for your perfessionalism!!

By Eileen R. on 03/18/19
Chip, Ryan and Darrin were extremely courteous, professional and clearly knew what their jobs were, and each completed his job in an expeditious manner. What a pleasure!!!

By Ann Y. on 03/17/19
A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their profession...
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their professionalism and the care they took in doing things the right way-no ugly lines, no short cuts. And another thanks to Paul for walking me through all the paperwork!
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By Harvey W. on 03/17/19
Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electr...
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Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electriction ( I can remeber his name) They were very well prepared. There was no going to the store to get more parts . They were very polite and curtious, a real asset to their employer. I just hope the unit works as well as NTER is as a company.
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By Yunis K. on 03/15/19
Thanks Paul for theinstallation crew for thier good work . Looking forward for reliable service after installation

By Kevin Y. on 03/12/19
Michael H did a great job. I will use you guys for my next project!! Thank you very much!

By Paul & Cynthia G. on 03/02/19
The installation team (Brian/Cesar) weere both excellent, professional & Courteous. Both wore booties when entering the house and cleaned up after their work was complete

By Diane S. on 03/01/19
Technicians, Electrician, & salesperson were extremely amicable, professional, competent. I'm very pleased

By Robert S. on 03/01/19
Excellent team, excellent installation work, fast, efficient, quality

By Richard Hopgood, D. on 02/24/19
All went well, but it hasn't been hot enough to try ac. Possible conversations in the future about additional units.

By James O. on 02/24/19
Can't wait for summer to cool off!!
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Select any employee to see all their reviews.

Jawon S
1 Year
Rating:
(54 total reviews)
Jeff D
3 Years
Rating:
(54 total reviews)
Chip M
Rating:
(47 total reviews)
Alana C
5 Years
Rating:
(47 total reviews)
James S
8 Years
Rating:
(37 total reviews)
Christian F
1 Year
Rating:
(22 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at N.E.T.R. Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Ryan S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
80 total reviews
I am 25 years old. I live in Saugus, Ma. and I have been working in HVAC for 5 years. When I am not working, I am an avid outdoorsman. I enjoy fishing, hunting, hiking, rock climbing, and camping. Or just a simple walk with my wife and dog. Pretty much anything that has to do with the outdoors.
By Ms. Sandra G. on 12/05/17
The men who did the job were very pleasant and courteous. The job started on time and was finished when they said it would be. They cleaned up and it was spotless. I love it. Thank you

By David G. on 12/02/17
Great service from start to finish. Jimmy, Adam, Brian, Jeff, Ryan, Ivan-an all star team.

By John D. on 12/01/17
NETR just installed 3 split-type air conditioner units. The rooms look just as they were when the crew started. Operation of the units was explained. Everything was cleaned up and taken away. I am completely satisfied with the way the installation was done.

By Biagio R. on 12/01/17
Great clean professional job couldn't be happier with I'm glad I chose netr, Ryan and Ivan did a great job

By Mr. & Mrs. H. on 11/25/17
Great project all around from sales, front office, to installation.

By Ellen M. on 11/25/17
From the first visit for the estimate to the installation day(s), everything went smoothly. Jimmy was responsive to emails, phone calls any questions we had. Highly recommend the NETR team!

By Suzanne P. on 11/24/17
My experience with NETR was very professional and efficient. Everyone I interacted with was helpful and professional. I would recommend them.

By David A. on 11/18/17
NETR's team has been very professional. Brian B., Ryan and Ivan completed the install of a five-head heat pump system on schedule with no surprises. The office staff completed the warranty paperwork and rebate forms and the field team led by Brian was excellent. Th...
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NETR's team has been very professional. Brian B., Ryan and Ivan completed the install of a five-head heat pump system on schedule with no surprises. The office staff completed the warranty paperwork and rebate forms and the field team led by Brian was excellent. The system has only been run in heating mode so far, as it is not cooling season now, so I cannot review all of the system operations but I was very pleased with the company.
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By Margo P. on 10/22/17
Installers were helpful and courteous!

By Ellen M. on 10/22/17
Our installers, Ryan and Ivan were polite, friendly, and courteous. Explained all the steps. Ryan came back promptly when we needed something looked at re: piping installatio and it was resolved. Jimmy was responsive to any and all questions before, during and afte...
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Our installers, Ryan and Ivan were polite, friendly, and courteous. Explained all the steps. Ryan came back promptly when we needed something looked at re: piping installatio and it was resolved. Jimmy was responsive to any and all questions before, during and after and we appreciated his prompt replies. Overall A ttt experience! Thank you!
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By Lawrence & Elaine L. on 10/21/17
The workers more than courteous, answered all questions. Minor problem. Part malfunction. They took care of it fast and timely fashion. Well please with the system.

By randy t. on 10/17/17
Bryan, Ryan and Chip did a great job with our install,All very professional and work was completed in a timely manner. Highly recommend!

By Patrick H. on 10/11/17
Great experience dealing with N.E.T.R we had been looking to install ductless units for years and finally went for it. Everything from sales to install was great, no pushy "sign now" stuff. The office team was great and the install team did a great job getting the ...
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Great experience dealing with N.E.T.R we had been looking to install ductless units for years and finally went for it. Everything from sales to install was great, no pushy "sign now" stuff. The office team was great and the install team did a great job getting the units in and running. Highly recommend this installer and have already passed the word on to other friends who are going with them.
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By Anthony R. on 10/02/17
Very capable and couteous installers

By Bob F. on 09/08/17
Everything perfect, no glitches. On time, great job!

By Fred K. on 09/01/17
Your team did an outstanding job. The Mitsubishi units are working superably. Well worth the cost.

By Randy t. on 07/14/17
Everything went smoothly for our Centrail AC replacement. Good guys!

By Antonio R. on 07/08/17
Professional, informative workers

By Jan F. on 07/05/17
This is a great company, from the sales rep that came to my house, to the office assistants who answer my questions and directed my calls to the appropriate person, and to the field people that did the insulation. Jose & Ryan were creative and adapted the outside c...
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This is a great company, from the sales rep that came to my house, to the office assistants who answer my questions and directed my calls to the appropriate person, and to the field people that did the insulation. Jose & Ryan were creative and adapted the outside compressor stand to be installed in a more pleasing and esthetic way. Everything was done in and outstanding manner.
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By Laura D. on 07/04/17
The N.E.T.R., rep that we worked with, James Smithell, was excellent!He answered all of our questions and was very quick getting back to us, and helping us with everything we needed! A+. Also the three workers who came out to install were very respectful and nice t...
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The N.E.T.R., rep that we worked with, James Smithell, was excellent!He answered all of our questions and was very quick getting back to us, and helping us with everything we needed! A+. Also the three workers who came out to install were very respectful and nice to talk to . Overall we are very pleased with everything! Thank you!
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