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By Carol R. on 04/11/19
We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable ...
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We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable to come up with an installation plan. Our sales rep James was wonderful. He came to our home twice and came up with the perfect solution for our needs. Our installers Caesar, Christian and Ivan were fantastic! They were so neat and efficient, wearing foot covers and using drop cloths on our floors. We have plaster walls and there was no dust or marks left from the installation. The guys were so professional and pleasant. They explained in detail what they would be doing, and did a great job showing us how to use the system. You won’t find a better team to do your install. We wanted the system primarily for air conditioning, but have been using it for heating this chilly spring. It has made our home so toasty and warm. What an added bonus! We highly recommend N.E.T.R.!
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By Jennie & Rosemary B. on 04/09/19
Jerry the installer was very kind and courteous. When he had to dig to put foundation down & I saw a pile of sand & said wow what a pile to spread out. Jerry said he would do it for me, just give him a rake, that helped me out a lot especially for my back & Hands. ...
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Jerry the installer was very kind and courteous. When he had to dig to put foundation down & I saw a pile of sand & said wow what a pile to spread out. Jerry said he would do it for me, just give him a rake, that helped me out a lot especially for my back & Hands. Also the electrician was kind and courteous. They both worked well together & did neat work. Kudos to your team
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By Todd H. on 04/05/19
no comment

By MARK O. on 04/04/19
The installation technicians, Ceaser, Jawon, Christian, and Jerry were extremely professional, polite, and knowledgeable. We are extremely satisfied with our new heating/cooling system.

By Bruce N. on 04/01/19
Ivan B, Jeff D, and Christian F. did a wonderful job installing my two compressors and three inside units.

By Robert & Janice M. on 03/29/19
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At ou...
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Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At our home, they arrived on time and worked efficiently. They explained everything as they went along and took great care to clean up any debris. At the end of the process, they tried out each unit and we were shown how to use the remotes . We couldn't be more pleased and would highly recommend N.E.T.R.
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By Thomas L. on 03/26/19
Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they ...
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Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they worked great as a team.
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By Tom L. on 03/26/19
Brian did a terrific job today leading the split system installation team. He is extremely efficient in his work, as well as directed the team to complete the install in very professional manner. He's very knowledgeable about the equipment and the controls, while e...
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Brian did a terrific job today leading the split system installation team. He is extremely efficient in his work, as well as directed the team to complete the install in very professional manner. He's very knowledgeable about the equipment and the controls, while explaining their operation in an easy to understand manner.
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By Harvey W. on 03/25/19
We checked with several companies prior to making our choice and found NETR was the most informative. Your Salesman, Jimmy and two installers, Ivan & Jawon & the electrican who came, were all knowledgebale and polite

By David L. on 03/22/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By David L. on 03/21/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By Zachary & Nicole S. on 03/20/19
We were very happy with the planning and installation of our mini splits. Thank you for your perfessionalism!!

By Eileen R. on 03/18/19
Chip, Ryan and Darrin were extremely courteous, professional and clearly knew what their jobs were, and each completed his job in an expeditious manner. What a pleasure!!!

By Ann Y. on 03/17/19
A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their profession...
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their professionalism and the care they took in doing things the right way-no ugly lines, no short cuts. And another thanks to Paul for walking me through all the paperwork!
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By Harvey W. on 03/17/19
Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electr...
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Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electriction ( I can remeber his name) They were very well prepared. There was no going to the store to get more parts . They were very polite and curtious, a real asset to their employer. I just hope the unit works as well as NTER is as a company.
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By Yunis K. on 03/15/19
Thanks Paul for theinstallation crew for thier good work . Looking forward for reliable service after installation

By Kevin Y. on 03/12/19
Michael H did a great job. I will use you guys for my next project!! Thank you very much!

By Paul & Cynthia G. on 03/02/19
The installation team (Brian/Cesar) weere both excellent, professional & Courteous. Both wore booties when entering the house and cleaned up after their work was complete

By Diane S. on 03/01/19
Technicians, Electrician, & salesperson were extremely amicable, professional, competent. I'm very pleased

By Robert S. on 03/01/19
Excellent team, excellent installation work, fast, efficient, quality
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Select any employee to see all their reviews.

Jeff D
3 Years
Rating:
(55 total reviews)
Jawon S
1 Year
Rating:
(54 total reviews)
Chip M
Rating:
(47 total reviews)
Alana C
5 Years
Rating:
(47 total reviews)
James S
8 Years
Rating:
(37 total reviews)
Paul V
Rating:
(22 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at N.E.T.R. Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jeremiah O has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
116 total reviews
Jerry is 31 years old. He is a very respectful, reliable and a hard working young man with a professional attitude.
By Al Q. on 08/31/18
It was a smooth process all around. Chip gave us different options and explained what each would entail. When I had a few questions, he responded quickly. Jerry did a great, efficient job, and also explained how the AC works. Everything's fine with the unit--it's n...
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It was a smooth process all around. Chip gave us different options and explained what each would entail. When I had a few questions, he responded quickly. Jerry did a great, efficient job, and also explained how the AC works. Everything's fine with the unit--it's nice to have a cool house! I'd recommend this company to others.
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By John Holton & Cheryl B. on 08/17/18
Jerry installed a system in my house in just 5 hours. He was wonderful and I rank him a 10. I love my system

By Jane H. on 08/17/18
Jerry and Jowan installed my mini split AC unit and they were professional, clean and knowledgeable.

By Robert M. on 08/09/18
Jeremiah (Jerry) was conscientious and detailed about every part of the installation. He kept me informed about what he was doing and where he stood at every point. And when I asked him questions, he was more than happy to respond with detailed answers. In fact,...
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Jeremiah (Jerry) was conscientious and detailed about every part of the installation. He kept me informed about what he was doing and where he stood at every point. And when I asked him questions, he was more than happy to respond with detailed answers. In fact, if I go ahead with a maintenance agreement, I will be asking for Jerry to be the technician to come out and maintain the unit. That about says it all regarding Jerry. Well done N.E.T.R.!!
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By Mr. & Mrs. S. on 07/22/18
Great job, installers highly qualified, made extra effort

By David T. on 06/28/18
The guys were pleasant and courteous. They did all the work as was previously promised. They finished ahead of time and cleaned up after themselves. I'd recommend them to anyone.

By Douglas S. on 05/27/18
Jerry & Matt did a great job with the installation of my ********** A/C system. On a scale of 1-10, I give them a 12. They were very professional,worked hard to overcome difficulties, and completed the installation in just a few hours. In addition, they were very f...
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Jerry & Matt did a great job with the installation of my ********** A/C system. On a scale of 1-10, I give them a 12. They were very professional,worked hard to overcome difficulties, and completed the installation in just a few hours. In addition, they were very friendly, tidy,and Jerry gave a good explanation of how to operate the system.
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By Mr. & Mrs. W. on 05/22/18
Jeremiah led a four person team (Jeff, Brian & Jawon) of outstanding professionals. Superlatives are appropriate in all areas. They took exemplary care of our property both inside and out our home. The installation was flawless and we have enjoyed using the system....
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Jeremiah led a four person team (Jeff, Brian & Jawon) of outstanding professionals. Superlatives are appropriate in all areas. They took exemplary care of our property both inside and out our home. The installation was flawless and we have enjoyed using the system. It is so whisper quiet and effective! It will not be troubled by heat., humidity, or noise this summer. Without reservation of any kind. I highley recommend the company.
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By Michael M. on 05/21/18
Jerry & Jawon were great. They showed up on time both days worked right thru and didn't take many breaks. Great workmanship! I would definitely hire them again.

By Al F. on 05/11/18
The complete experience with the staff of N.E.T.R. Inc from the Office personnel (Eleni M*******) to the sales rep Jim S******* to the installation crew Jerry, Ryan, Matt and Jawson were extremely professional and accommodating . The install staff were very knowled...
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The complete experience with the staff of N.E.T.R. Inc from the Office personnel (Eleni M*******) to the sales rep Jim S******* to the installation crew Jerry, Ryan, Matt and Jawson were extremely professional and accommodating . The install staff were very knowledgeable and polite. I will use these folks again and will recommend them for sure. Thank-you all.
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By John S. on 05/08/18
I have done numerous projects in my house and the NETR team has been by far the best company i have had to deal with. Chip was very knowledgeable and courteous and answered all my questions with patience and honesty. The installation team was very professional, c...
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I have done numerous projects in my house and the NETR team has been by far the best company i have had to deal with. Chip was very knowledgeable and courteous and answered all my questions with patience and honesty. The installation team was very professional, clean and quiet and worked very efficiently. The quality of the job shows everywhere; i've even had neighbors asking me who did the installation. I was more than happy to recommend NETR to them. Great job all around. Thanks.
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By Roberta D. on 05/04/18
Jerry, Ivan, and Matt D. We’re a grade A team, all professional making sure I was well informed on the operation of the AC, as well for maintaining both the condenser and ac unit. After they left, I was looking around and to my amazement, I didn’t find any debr...
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Jerry, Ivan, and Matt D. We’re a grade A team, all professional making sure I was well informed on the operation of the AC, as well for maintaining both the condenser and ac unit. After they left, I was looking around and to my amazement, I didn’t find any debris anywhere they worked! There is always something left by contractors, coffee cups, debris of some sort, but I didn’t see anything! I will be using these guys again for my next two units!!
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By Rick N. on 05/02/18
Jerry, Brian and Jawan did an outstanding job. They worked very well as a team. They completed the installation of the system in one day. You could not ask for a better experience.

By Michael W. on 04/28/18
Jerry led a four person crew. The entire squad was professional, personable, neat and efficient. They arrived on time and took special care both inside our home and while on the property to treat our belongings in a safe manner. There were absolutely no unexpected ...
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Jerry led a four person crew. The entire squad was professional, personable, neat and efficient. They arrived on time and took special care both inside our home and while on the property to treat our belongings in a safe manner. There were absolutely no unexpected issues or problems. The outside conduits were placed were we expected and wanted. They cleaned up after the work was completed. Jerry explained the operation of the products. In over 30 years of home ownership this is the second flawless contracting work performed. I unreservedly recommend the company and this crew. Jerry, Jawon, Jeff and Brian are outstanding employees and representatives of N.E.T.R. Inc. Paul V. was an excellent sales representative taking the time to see that we were purchasing the components that we needed to accomplish our goals.
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By Michael W. on 04/28/18
Jerry led a four person crew. The entire squad was professional, personable, neat and efficient. They arrived on time and took special care both inside our home and while on the property to treat our belongings in a safe manner. There were absolutely no unexpected ...
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Jerry led a four person crew. The entire squad was professional, personable, neat and efficient. They arrived on time and took special care both inside our home and while on the property to treat our belongings in a safe manner. There were absolutely no unexpected issues or problems. The outside conduits were placed were we expected and wanted. They cleaned up after the work was completed. Jerry explained the operation of the products. In over 30 years of home ownership this is the second flawless contracting work performed. I unreservedly recommend the company and this crew. Jerry, Jawon, Jeff and Brian are outstanding employees and representatives of N.E.T.R. Inc. Paul V. was an excellent sales representative taking the time to see that we were purchasing the components that we needed to accomplish our goals.
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By Bonnie J. on 04/24/18
The price was fair, the quality of the products installed good and the workmaen's flexibility great.But what was outstanding-truly outstanding-were the people doing the work. Their attitudes and friendliness made them here pleasureable, and not an inconvenience at all.

By Akua N. on 04/13/18
My experience with N.E.T.R. has been all-around great. They worked with us to figure out a design that would work with our strangely configured house, and were thorough in assessing the pros and cons of various options. The installation techs were efficient and fri...
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My experience with N.E.T.R. has been all-around great. They worked with us to figure out a design that would work with our strangely configured house, and were thorough in assessing the pros and cons of various options. The installation techs were efficient and friendly and left everything looking neat and tidy. Before they started, I was a little nervous about how everything would look, but I was quickly put at ease, and I'm very pleased with how things turned out.
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By Rosemary C. on 04/09/18
Very happy with the workers and work done

By Mr. Robert M. on 03/23/18
Chip is the man. The workers were very nice. We are very happy with the work that was done.

By Yumi Y. on 03/15/18
The units are quiet and effective. And the installation could not have gone smoother! Jerry and Garrett worked on the installation and were professional, courteous, and easy to work with.
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