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By Roberta C. on 01/30/19
Jawon & Cesar were hard workersand professional. I think the units are a little expensive but hope when the summer comes they will be worth it.

By Janet V. on 01/25/19
N.E.T.R did a great job! Cesar arrived on time, was very respectful of our property, installed the AC units efficiently, worked with the electrician to make sure everything worked, explained how to use the remote. Definitely recommend!

By Jackie on 01/19/19
I had a wonderful experience with this team. They were very professional. James spent a great deal of time reviewing our options. Christian and Jason patiently explained every step in the installation process. I would highly recommend this team and N.E.T.R.Inc.

By Roberta C. on 01/16/19
Cesar and Jason were polite, knowledgeable and hard workers. I would highly recommend them. Roberta

By Elizabeth B. on 01/13/19
Fabulous Crew!

By Mr. & Mrs. K. on 01/11/19
Great transaction! I'll recommend you!

By Stephanie Hirsch & Joseph C. on 01/08/19
I'm not familiar with thetechnology or comparative price, but I was very happy with the crew, including how polite and kind they were. Our house is very busy and they worked around us.

By Barry K. on 01/02/19
Second installation, happy with both

By Sherry M. on 01/01/19
All yur worker's were amzing especially Jimmy

By Michael R. on 12/31/18
Everyone at N.E.T.R,were extremely courteous and helpful,Jerry, Ivan, Christian and Matt D were, and great installation time

By Mr. & Mrs. M. on 12/28/18
Your workers were exceptional and courteous young men. They came fully prepared to work in my home on a day of foul weather(pouring rain). They all put on Booties when entering and leaving my home so as not to track in any mud or leave wet footprints. Aka had tarps...
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Your workers were exceptional and courteous young men. They came fully prepared to work in my home on a day of foul weather(pouring rain). They all put on Booties when entering and leaving my home so as not to track in any mud or leave wet footprints. Aka had tarps. Couldn't be happier with the workers or finished result
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By Stephanie H. on 12/14/18
Very happy with the installation process of heat pumps... The crew was very polite and friendly, they communicated clearly, and they worked around our crazy/busy/cluttered house, leaving it cleaner than they found it. I hope that the pumps will work out well as our...
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Very happy with the installation process of heat pumps... The crew was very polite and friendly, they communicated clearly, and they worked around our crazy/busy/cluttered house, leaving it cleaner than they found it. I hope that the pumps will work out well as our heating/cooling system for our 1000 square foot home.
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By Sheryl R. on 12/12/18
My first NETR contact was Paul V who came to my house to assess the AC requirements. I decided on split units that would provide AC and heat and 3 units to be installed. Next Adam came out to determine the technical/installation requirements. It was determined that...
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My first NETR contact was Paul V who came to my house to assess the AC requirements. I decided on split units that would provide AC and heat and 3 units to be installed. Next Adam came out to determine the technical/installation requirements. It was determined that 2 work crews would be sent so that all installation would be completed in 1 day. On that day the technicians were due to arrive at 8 AM. Imagine my surprise when I went out to move my car at 7:30 and they were already here! Brian B, Ryan, Christian F and Ivan B introduced themselves by name (which is not often my experience with contractor staff I've not previously met). Brian explained how the work would progress, with the first step being to walk through the project with me. That accomplished they set to work. I was a bit concerned about foot traffic over rugs in the living room, but no worry. The technicians wore booties over their shoes and put down drop cloths so no one was walking directly on the rugs. I had explained that we have dogs and an indoor cat, and they were very careful to make sure the cat didn't escape. (The dogs were crated so no problem there.) They worked quietly with an electrician arriving around noon. By 2:30 all 3 units were installed inside and out. Christian instructed me on how to use the remote controls and also how to maintain the outside equipment in the winter. Definitely a great experience and happily warmer in the house now! And looking forward to being cooler in the summer.
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By Laura O. on 12/10/18
It was a great experience beginning (quote) to end!

By George E. on 12/10/18
Ivan was fantastic! Polite, clean, and a good craftsman

By Maureen K. on 12/08/18
I thought I would need to have the condenser moved and they were very accomadating. But it turned out I didn't. Great team at N.E.T.R., from sales, installers, electrician to customer service. Thank you

By Mr. & Mrs. M. on 12/02/18
Jeff, Cesar and Ivan were allgreat during the install. Chip and Adam did a solid job pre-install. Alana & Eleni were a pleasure to talk/email with. You guys have a solid business. We're very happy we chose N.E.T.R.

By Mr. & Mrs. S. on 12/01/18
Very professional and nice to work with. Your team is excellent

By Barry K. on 11/28/18
Paul V was a pleasure to deal with & Matt D (& his partner) did a nice job on the installation under very difficult weather conditions. This is the 2nd Mini Split we've had installed by N.E.T.R. & we have no hesitation in recommending them to other possible customers.

By Ms. Carol L. on 11/27/18
Installers were courteous and efficient. It was easy having them in our house
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Select any employee to see all their reviews.

Eleni M
5 Years
Rating:
(52 total reviews)
Jeff D
3 Years
Rating:
(51 total reviews)
Jawon S
1 Year
Rating:
(47 total reviews)
Alana C
5 Years
Rating:
(46 total reviews)
Chip M
Rating:
(45 total reviews)
James S
8 Years
Rating:
(34 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at N.E.T.R. Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jeremiah O has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
109 total reviews
Jerry is 31 years old. He is a very respectful, reliable and a hard working young man with a professional attitude.
By Mr. & Mrs. W. on 05/22/18
Jeremiah led a four person team (Jeff, Brian & Jawon) of outstanding professionals. Superlatives are appropriate in all areas. They took exemplary care of our property both inside and out our home. The installation was flawless and we have enjoyed using the system....
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Jeremiah led a four person team (Jeff, Brian & Jawon) of outstanding professionals. Superlatives are appropriate in all areas. They took exemplary care of our property both inside and out our home. The installation was flawless and we have enjoyed using the system. It is so whisper quiet and effective! It will not be troubled by heat., humidity, or noise this summer. Without reservation of any kind. I highley recommend the company.
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By Michael M. on 05/21/18
Jerry & Jawon were great. They showed up on time both days worked right thru and didn't take many breaks. Great workmanship! I would definitely hire them again.

By Al F. on 05/11/18
The complete experience with the staff of N.E.T.R. Inc from the Office personnel (Eleni M*******) to the sales rep Jim S******* to the installation crew Jerry, Ryan, Matt and Jawson were extremely professional and accommodating . The install staff were very knowled...
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The complete experience with the staff of N.E.T.R. Inc from the Office personnel (Eleni M*******) to the sales rep Jim S******* to the installation crew Jerry, Ryan, Matt and Jawson were extremely professional and accommodating . The install staff were very knowledgeable and polite. I will use these folks again and will recommend them for sure. Thank-you all.
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By John S. on 05/08/18
I have done numerous projects in my house and the NETR team has been by far the best company i have had to deal with. Chip was very knowledgeable and courteous and answered all my questions with patience and honesty. The installation team was very professional, c...
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I have done numerous projects in my house and the NETR team has been by far the best company i have had to deal with. Chip was very knowledgeable and courteous and answered all my questions with patience and honesty. The installation team was very professional, clean and quiet and worked very efficiently. The quality of the job shows everywhere; i've even had neighbors asking me who did the installation. I was more than happy to recommend NETR to them. Great job all around. Thanks.
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By Roberta D. on 05/04/18
Jerry, Ivan, and Matt D. We’re a grade A team, all professional making sure I was well informed on the operation of the AC, as well for maintaining both the condenser and ac unit. After they left, I was looking around and to my amazement, I didn’t find any debr...
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Jerry, Ivan, and Matt D. We’re a grade A team, all professional making sure I was well informed on the operation of the AC, as well for maintaining both the condenser and ac unit. After they left, I was looking around and to my amazement, I didn’t find any debris anywhere they worked! There is always something left by contractors, coffee cups, debris of some sort, but I didn’t see anything! I will be using these guys again for my next two units!!
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By Rick N. on 05/02/18
Jerry, Brian and Jawan did an outstanding job. They worked very well as a team. They completed the installation of the system in one day. You could not ask for a better experience.

By Michael W. on 04/28/18
Jerry led a four person crew. The entire squad was professional, personable, neat and efficient. They arrived on time and took special care both inside our home and while on the property to treat our belongings in a safe manner. There were absolutely no unexpected ...
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Jerry led a four person crew. The entire squad was professional, personable, neat and efficient. They arrived on time and took special care both inside our home and while on the property to treat our belongings in a safe manner. There were absolutely no unexpected issues or problems. The outside conduits were placed were we expected and wanted. They cleaned up after the work was completed. Jerry explained the operation of the products. In over 30 years of home ownership this is the second flawless contracting work performed. I unreservedly recommend the company and this crew. Jerry, Jawon, Jeff and Brian are outstanding employees and representatives of N.E.T.R. Inc. Paul V. was an excellent sales representative taking the time to see that we were purchasing the components that we needed to accomplish our goals.
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By Michael W. on 04/28/18
Jerry led a four person crew. The entire squad was professional, personable, neat and efficient. They arrived on time and took special care both inside our home and while on the property to treat our belongings in a safe manner. There were absolutely no unexpected ...
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Jerry led a four person crew. The entire squad was professional, personable, neat and efficient. They arrived on time and took special care both inside our home and while on the property to treat our belongings in a safe manner. There were absolutely no unexpected issues or problems. The outside conduits were placed were we expected and wanted. They cleaned up after the work was completed. Jerry explained the operation of the products. In over 30 years of home ownership this is the second flawless contracting work performed. I unreservedly recommend the company and this crew. Jerry, Jawon, Jeff and Brian are outstanding employees and representatives of N.E.T.R. Inc. Paul V. was an excellent sales representative taking the time to see that we were purchasing the components that we needed to accomplish our goals.
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By Bonnie J. on 04/24/18
The price was fair, the quality of the products installed good and the workmaen's flexibility great.But what was outstanding-truly outstanding-were the people doing the work. Their attitudes and friendliness made them here pleasureable, and not an inconvenience at all.

By Akua N. on 04/13/18
My experience with N.E.T.R. has been all-around great. They worked with us to figure out a design that would work with our strangely configured house, and were thorough in assessing the pros and cons of various options. The installation techs were efficient and fri...
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My experience with N.E.T.R. has been all-around great. They worked with us to figure out a design that would work with our strangely configured house, and were thorough in assessing the pros and cons of various options. The installation techs were efficient and friendly and left everything looking neat and tidy. Before they started, I was a little nervous about how everything would look, but I was quickly put at ease, and I'm very pleased with how things turned out.
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By Rosemary C. on 04/09/18
Very happy with the workers and work done

By Mr. Robert M. on 03/23/18
Chip is the man. The workers were very nice. We are very happy with the work that was done.

By Yumi Y. on 03/15/18
The units are quiet and effective. And the installation could not have gone smoother! Jerry and Garrett worked on the installation and were professional, courteous, and easy to work with.

By Roger F. on 02/22/18
I have nothing but high praise for your communication throughout, the knowledge and genuine concern for my needs. The quality of work performed by quality technicians. From First inquiry to final installation and beyond (think rebates). N.E.T.R. has earned my trust...
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I have nothing but high praise for your communication throughout, the knowledge and genuine concern for my needs. The quality of work performed by quality technicians. From First inquiry to final installation and beyond (think rebates). N.E.T.R. has earned my trust. Keep up the great work! Jimmy, Jeff, and Jerry -Thank you!
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By Ronald M. on 02/17/18
Very pleased with Paul and thethree guys who installed the two units. The elctrician was also very good and removed a wire that was still alive hanging in my cellar

By Robert B. on 01/15/18
Paul in Sales assessed our needs, recommended the equipment and quickly set up a date for the installation. The installation team of Jerry and Ivan did a nice job today showing up at our home at the expected time and were very neat - carefully moving and protecting...
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Paul in Sales assessed our needs, recommended the equipment and quickly set up a date for the installation. The installation team of Jerry and Ivan did a nice job today showing up at our home at the expected time and were very neat - carefully moving and protecting our floors, rugs and furniture. They did a great job and went through the manual, explaining and showing us how to use and operate the system. Very efficient group - would highly recommend them for a ********** mini-split installation.
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By Lynn N. on 01/05/18
Paul Varonakis was excellent, thoroughly answering emails and being patient through delays or our end. The whole team was great. Jerry. Jawon,brian, and the electrician, and adam led the work well,even jumping in for a sick crew member.

By Ms. Sandra G. on 12/05/17
The men who did the job were very pleasant and courteous. The job started on time and was finished when they said it would be. They cleaned up and it was spotless. I love it. Thank you

By Brendan & Caitlin P. on 11/28/17
Great job. Appreciate the service team coming back out to fix a very minor issue. Installation team was great. Enjoyed the experience working with NETR

By Robert & Jane W. on 11/21/17
We were very pleased with the installation. Jerry & Jawson were very careful and cleaned up as they went along. Nice job. We were and are very pleased with the whole process
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