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By Joseph N. on 07/30/19
This project was the 2nd install for me and for my mother's home. I am pleased with the work completed and doing business with the NETR team.

By Karl W. on 07/30/19
Every thing was A+ right from Mike's presentation in April to the handling of MASS SAVE paperwork. The finished product maintained the clean, contemporary lines of our home. We are more than 100% satisified.

By Jennifer B. on 07/29/19
Loved the entire process.the staff at NETR is exceptional . Paul was an impeccable salesman - very patient and responsive. Brian and Jay - the installer and electrician were professional, courteous, and meticulous. I would highly recommend NETR without reservation.

By Charles D. on 07/29/19
Ivan and his crew were on time for the installation. They were very neat and completed the installation in the estimated time. Ivan then gave my wife and me a thorough lesson in using the equipment.

By Romas & Birute S. on 07/28/19
During last weekend's oppressive heat, the system worked wonderfully to keep me cool and comfortable.

By Irvin A. on 07/26/19
No Comment

By Sager A. on 07/26/19
NETR is the best. Highly competent and professional, honest, fair, and scrupulous. I don't think it's possible do to better. If NETR could run for president, it would win the nominations from both Democrats and Republicans. It's that kind of company.

By Chris D. on 07/25/19
N.E.T.R., LLC was the second service company to arrive for our a/c that went out during a heat wave. The first company spent 10 minutes and told us that the unit needed to be replaced. We then called N.E.T.R., LLC. The serviceman, Ray, spent time assessing the prob...
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N.E.T.R., LLC was the second service company to arrive for our a/c that went out during a heat wave. The first company spent 10 minutes and told us that the unit needed to be replaced. We then called N.E.T.R., LLC. The serviceman, Ray, spent time assessing the problem. He contacted the manufacturer of the unit to troubleshoot the issue and disassembled the unit and found that the wires leading to the board were not connected tightly. After tightening the connections, the unit worked! He saved us a TON of aggravation and money! He was personable, professional and efficient. We highly recommend N.E.T.R., LLC
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By Ellen K. on 07/25/19
Ray was helpful in no only doing maintenance on my split system, but explaining how to keep it working properly.

By Cate A. on 07/25/19
I highly recommend N.E.T.R.! From the moment I requested bids through Home Advisor, to the day the work was all done, the whole experience with N.E.T.R. was great. They were incredibly responsive, professional and helpful. Patrick got back to me almost immediatel...
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I highly recommend N.E.T.R.! From the moment I requested bids through Home Advisor, to the day the work was all done, the whole experience with N.E.T.R. was great. They were incredibly responsive, professional and helpful. Patrick got back to me almost immediately, scheduled a meeting for a site visit (Chip was great in the walk through--he was very thorough and reassuring, and offered great suggestions regarding my questions and concerns). Then I got my quote right away. The office was very accommodating regarding my downpayment and responsive to questions I had about some shrubbery that needed to be removed prior to the installation. Then Ivan and Terrence arrived to do the installation and It went off without a hitch. They even put little booties over their shoes so as not to drag dirt into the house! This company is great from start to finish. I will definitely encourage my neighbors to use them. Can't say enough good things!
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By Cate A. on 07/25/19
Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall...
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Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall when it became clear that the pad location wasn't ideal) all to get the job done perfectly and right on schedule! They were so helpful, troubleshooting issues that were unique to my house in really ideal ways. They were so neat and clean...you would never have known they were here except for the big smile on my face now that I have ac!! Great work, great service, thank you both! Call NETR and ask for Ivan and Terry!!
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By Cate on 07/25/19
Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall...
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Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall when it became clear that the pad location wasn't ideal) all to get the job done perfectly and right on schedule! They were so helpful, troubleshooting issues that were unique to my house in really ideal ways. They were so neat and clean...you would never have known they were here except for the big smile on my face now that I have ac!! Great work, great service, thank you both! Call NETR and ask for Ivan and Terry!!
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By Paul L. on 07/25/19
Our mini-split unit was installed in a very professional manner. Cesar L explained every step to me, and made sure I understood. I was consulted about options in how the outside pipes / wires were run before that stage of the work began. He went about his business ...
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Our mini-split unit was installed in a very professional manner. Cesar L explained every step to me, and made sure I understood. I was consulted about options in how the outside pipes / wires were run before that stage of the work began. He went about his business efficiently yet took the time to thoroughly answer my questions (and I do ask a lot). After the unit was installed he carefully explained all the functions of the unit. He walked me through what I needed to do to submit the rebate - which wasn’t much because they had filled out the form and provided an addressed envelope with postage. In conclusion, it was a very positive experience.
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By Cris B. on 07/18/19
OUTSTANDING, Meticulous! From the sales call with Mike, Financing with Alana, from first day of the install With Jeff , Matt and Dana..to the last day of the install, with Jeff to explain the functions of the system. Courteous, CLEAN!! I had a 2 mini spit systems i...
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OUTSTANDING, Meticulous! From the sales call with Mike, Financing with Alana, from first day of the install With Jeff , Matt and Dana..to the last day of the install, with Jeff to explain the functions of the system. Courteous, CLEAN!! I had a 2 mini spit systems installed in my 1900's home and everything was done perfectly, and neatly .. If you choose someone other than NETR your doing YOURSELF a disservice. My neighbor called me after the install for their number. To see if they would clean up the install he had done by another company a couple years ago. Because all his refrigerant lines were just hanging all over his house. He was unaware that it can be installed in a better way. Thank you for everything.
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By Judy F. on 07/18/19
Despite the extremely hot temperature, Cesar worked diligently to install our ductless air conditioner. He explained his installation step by step, cleaned up all debris and patiently and thoroughly went through the instructions with us. We were extremely pleased ...
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Despite the extremely hot temperature, Cesar worked diligently to install our ductless air conditioner. He explained his installation step by step, cleaned up all debris and patiently and thoroughly went through the instructions with us. We were extremely pleased with his work ethic and professionalism.
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By David & Judy M. on 07/16/19
Our salesman Paul was outstanding, that is why we referred him to our friends, which have both scheduled installations. Our installers Jerry and Terry are amazing! Polite and a pleasure to have in our home! We will continue to recommend NETR to all our friends and relatives.

By Jaclyn P. on 07/15/19
The technicians we had were excellent - polite, professional, timely and tidy. We couldn't have asked for a smoother experience especially considering our install was fairly complex.

By James B. on 07/15/19
I'm completely satisfied with N.E.T.R. and installer Jeff. The company has been responsive, honest, planful and timely. Jeff, the installer, is a professional - arriving on time, with all materials available and organized and working straight through the installati...
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I'm completely satisfied with N.E.T.R. and installer Jeff. The company has been responsive, honest, planful and timely. Jeff, the installer, is a professional - arriving on time, with all materials available and organized and working straight through the installation without a break. He was courteous and patient with my concerns and questions. His work quality was flawless. He installed a ********** ************ and ************ and left my house in perfect condition. I highly recommend N.E.T.R. and Jeff.
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By Larry & Margie C. on 07/14/19
We have already referred you to our friends. All of your employees were very professional and courteous, from salesman to installers.

By James & Phyllis H. on 07/14/19
Presentation of product at seminar was excellent. Response time to additional questions was excellent. Details of product and service was excellent. Preparatory work, photos, explanations and home visits were excellent. Paul, our salesman was above and beyond.
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Select any employee to see all their reviews.

Jeff D
3 Years
Rating:
(67 total reviews)
Jawon S
1 Year
Rating:
(59 total reviews)
Alana C
5 Years
Rating:
(50 total reviews)
Chip M
Rating:
(48 total reviews)
James S
8 Years
Rating:
(39 total reviews)
Paul V
Rating:
(27 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at N.E.T.R. Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jeremiah O has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
123 total reviews
Jerry is 31 years old. He is a very respectful, reliable and a hard working young man with a professional attitude.
By Ruth Ann D. on 10/19/18
James Smithell and Jeremiah were both outstanding. They explained the process and followed through in a very professional manner. We are very happy with N.E.T.R. Outstanding

By Darlene on 10/19/18
Jerry, Matt C, & Matt D installed mini splits in my home. They were awesome. They were respectful and made the 3 day process seamless. I highly recommend NETR Inc to provide this service. Absolutely no surprises and effective communication to make sure that I was s...
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Jerry, Matt C, & Matt D installed mini splits in my home. They were awesome. They were respectful and made the 3 day process seamless. I highly recommend NETR Inc to provide this service. Absolutely no surprises and effective communication to make sure that I was satisfied. Thank you to these three very kind and professional individuals.
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By Angel M. on 10/14/18
From your sales person Paul-who explained clearly what exactly the job to be performed and the two amazing and very professional qualified installers of our 2 mini splits ac, we are very satisfied with the job. Well done.

By Mr. & Mrs. M. on 10/12/18
Jerry and the installation team were great on site! Chip was wonderful to work with prior to installation and in helping get the reabte started after. Thank you!

By Robin C. on 09/30/18
Matt D and Jerry did a great job - fast and efficient . Chip was great from estimate through final walk-through.

By Ann R. on 09/27/18
Jerry and his team arrived on 9/4/18 ready to go. Jerry knew all the details and I hardly needed to be there which was great. I appreciated the time they took to set up their work area protection. The place was spotless wheni got home. The whole install was really ...
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Jerry and his team arrived on 9/4/18 ready to go. Jerry knew all the details and I hardly needed to be there which was great. I appreciated the time they took to set up their work area protection. The place was spotless wheni got home. The whole install was really quick and painless. Jerry and his crew has a great attitude and a "get-to work" work ethic. Kudos to Jerry and his crew
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By Charlene M. on 09/13/18
Thank you, Jerry. My experience was most positive. You are extremelyknowledgeable and your professioanlism is outstanding.

By Al Q. on 08/31/18
It was a smooth process all around. Chip gave us different options and explained what each would entail. When I had a few questions, he responded quickly. Jerry did a great, efficient job, and also explained how the AC works. Everything's fine with the unit--it's n...
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It was a smooth process all around. Chip gave us different options and explained what each would entail. When I had a few questions, he responded quickly. Jerry did a great, efficient job, and also explained how the AC works. Everything's fine with the unit--it's nice to have a cool house! I'd recommend this company to others.
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By John Holton & Cheryl B. on 08/17/18
Jerry installed a system in my house in just 5 hours. He was wonderful and I rank him a 10. I love my system

By Jane H. on 08/17/18
Jerry and Jowan installed my mini split AC unit and they were professional, clean and knowledgeable.

By Robert M. on 08/09/18
Jeremiah (Jerry) was conscientious and detailed about every part of the installation. He kept me informed about what he was doing and where he stood at every point. And when I asked him questions, he was more than happy to respond with detailed answers. In fact,...
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Jeremiah (Jerry) was conscientious and detailed about every part of the installation. He kept me informed about what he was doing and where he stood at every point. And when I asked him questions, he was more than happy to respond with detailed answers. In fact, if I go ahead with a maintenance agreement, I will be asking for Jerry to be the technician to come out and maintain the unit. That about says it all regarding Jerry. Well done N.E.T.R.!!
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By Mr. & Mrs. S. on 07/22/18
Great job, installers highly qualified, made extra effort

By David T. on 06/28/18
The guys were pleasant and courteous. They did all the work as was previously promised. They finished ahead of time and cleaned up after themselves. I'd recommend them to anyone.

By Douglas S. on 05/27/18
Jerry & Matt did a great job with the installation of my ********** A/C system. On a scale of 1-10, I give them a 12. They were very professional,worked hard to overcome difficulties, and completed the installation in just a few hours. In addition, they were very f...
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Jerry & Matt did a great job with the installation of my ********** A/C system. On a scale of 1-10, I give them a 12. They were very professional,worked hard to overcome difficulties, and completed the installation in just a few hours. In addition, they were very friendly, tidy,and Jerry gave a good explanation of how to operate the system.
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By Mr. & Mrs. W. on 05/22/18
Jeremiah led a four person team (Jeff, Brian & Jawon) of outstanding professionals. Superlatives are appropriate in all areas. They took exemplary care of our property both inside and out our home. The installation was flawless and we have enjoyed using the system....
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Jeremiah led a four person team (Jeff, Brian & Jawon) of outstanding professionals. Superlatives are appropriate in all areas. They took exemplary care of our property both inside and out our home. The installation was flawless and we have enjoyed using the system. It is so whisper quiet and effective! It will not be troubled by heat., humidity, or noise this summer. Without reservation of any kind. I highley recommend the company.
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By Michael M. on 05/21/18
Jerry & Jawon were great. They showed up on time both days worked right thru and didn't take many breaks. Great workmanship! I would definitely hire them again.

By Al F. on 05/11/18
The complete experience with the staff of N.E.T.R. Inc from the Office personnel (Eleni M*******) to the sales rep Jim S******* to the installation crew Jerry, Ryan, Matt and Jawson were extremely professional and accommodating . The install staff were very knowled...
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The complete experience with the staff of N.E.T.R. Inc from the Office personnel (Eleni M*******) to the sales rep Jim S******* to the installation crew Jerry, Ryan, Matt and Jawson were extremely professional and accommodating . The install staff were very knowledgeable and polite. I will use these folks again and will recommend them for sure. Thank-you all.
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By John S. on 05/08/18
I have done numerous projects in my house and the NETR team has been by far the best company i have had to deal with. Chip was very knowledgeable and courteous and answered all my questions with patience and honesty. The installation team was very professional, c...
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I have done numerous projects in my house and the NETR team has been by far the best company i have had to deal with. Chip was very knowledgeable and courteous and answered all my questions with patience and honesty. The installation team was very professional, clean and quiet and worked very efficiently. The quality of the job shows everywhere; i've even had neighbors asking me who did the installation. I was more than happy to recommend NETR to them. Great job all around. Thanks.
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By Roberta D. on 05/04/18
Jerry, Ivan, and Matt D. We’re a grade A team, all professional making sure I was well informed on the operation of the AC, as well for maintaining both the condenser and ac unit. After they left, I was looking around and to my amazement, I didn’t find any debr...
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Jerry, Ivan, and Matt D. We’re a grade A team, all professional making sure I was well informed on the operation of the AC, as well for maintaining both the condenser and ac unit. After they left, I was looking around and to my amazement, I didn’t find any debris anywhere they worked! There is always something left by contractors, coffee cups, debris of some sort, but I didn’t see anything! I will be using these guys again for my next two units!!
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By Rick N. on 05/02/18
Jerry, Brian and Jawan did an outstanding job. They worked very well as a team. They completed the installation of the system in one day. You could not ask for a better experience.
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