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By Jane S. on 07/29/20
Jeff & Christian installed my whole house system. They were informative and professional. They did a fantastic job during the installation despite having to do the work during a heat wave. They always kept me informed as to what they were doing and asked how I ...
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Jeff & Christian installed my whole house system. They were informative and professional. They did a fantastic job during the installation despite having to do the work during a heat wave. They always kept me informed as to what they were doing and asked how I wanted things done. Great job, would highly recommend them
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By Larry L. on 07/29/20
The installation last September went without a hitch and ahead of schedule, with very neat polite workers. This summer is our first cooling season and we LOVE the mini splits. The split in the kitchen was acting a bit differently so we thought it should be checked ...
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The installation last September went without a hitch and ahead of schedule, with very neat polite workers. This summer is our first cooling season and we LOVE the mini splits. The split in the kitchen was acting a bit differently so we thought it should be checked out. Brian A came and did a very thorough inspection and tested things inside and out, explaining everything as he went. All was OK and he was a very friendly and knowledgeable technician - a second great experience with NETR!
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By Michael F. R. on 07/26/20
Ray F was prompt, professional and knowledgeable. We were pleased with his work and the quality of the equipment he used to perform the service. The results matched our expectations and we will have this minisplit liquid cleaning done again. We recommend this servi...
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Ray F was prompt, professional and knowledgeable. We were pleased with his work and the quality of the equipment he used to perform the service. The results matched our expectations and we will have this minisplit liquid cleaning done again. We recommend this service to anyone who has minisplit systems.
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By David J C. on 07/20/20
I hired NETR Service for a preventative check-up and cleaning of my Mitsubishi Mini-Split. I found NETR via a " You Tube" video, how to reprogram the Remote Control , which got erased changing batteries. I then watched another video about Annual Maintenance /...
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I hired NETR Service for a preventative check-up and cleaning of my Mitsubishi Mini-Split. I found NETR via a " You Tube" video, how to reprogram the Remote Control , which got erased changing batteries. I then watched another video about Annual Maintenance / Cleaning. Last year I had this done, by another company, who climbed a step ladder, removed the front panel and sprayed condensed air inside the unit. That was it, finished in 15 minutes (including the large outside unit!) NETR put down a drop cloth, brought supplies, ladder and a machine into the home, which took @ 10 minutes of set-up.....then cleaned the unit. I was shown the filter roll before cleaning, before un-drilling screws for deeper access to the $7,000 Mini-Split interior. All of this work, plus checking my outdoor Main unit (which I did not observe) cost a total of $125.10 and a duration of an hour! Last year I paid that other company $110.00 I HIGHLY recommend NETR Inc for A/C and Refrigeration Finally, my technician Ray F. couldn't have been nicer, or professional.
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By Meghan P. on 07/19/20
Ivan and Christian installed our Mini Split ductless system and they did an amazing job. They were professional, on time, friendly and knowledgeable, cleaned up all working areas and answered any questions my husband or I had. My experience with NETR,Inc was always...
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Ivan and Christian installed our Mini Split ductless system and they did an amazing job. They were professional, on time, friendly and knowledgeable, cleaned up all working areas and answered any questions my husband or I had. My experience with NETR,Inc was always positive, everyone on the team provided excellent customer service, from booking the in home estimation to the completion of the job. I would recommend NETR to all my family and friends.
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By Elyse C. on 07/18/20
Jason. Sales rep from beginning was most informative! Dana the installer is indeed an asset to your company !

By Matthew P. on 07/09/20
We chose NERT Inc. to install our ductless AC units in our condo. Ivan, Christian and Alex arrived on time ready to work. You could easily tell from their discussions that they are experienced and have a great knowledge of the work that needs to be done. They work ...
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We chose NERT Inc. to install our ductless AC units in our condo. Ivan, Christian and Alex arrived on time ready to work. You could easily tell from their discussions that they are experienced and have a great knowledge of the work that needs to be done. They work fast and together as a team to accomplish their job of getting your AC unit ready. They are also extremely friendly and courteous. It is a hard physical labor to do what they do. But I feel they enjoy their work and getting customers set up. I highly recommend NERT Inc and the team of Ivan, Christian, and Alex.
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By Mimi K. on 07/07/20
Professional service! This company is very responsive and responsible. The installation was quick, and Christian and Matt were friendly and happy to answer questions. They wore masks and booties indoors and clearly explained how to use the units and maintain them. Great service

By Andrew g. on 06/29/20
Adam was great to work with.The ultimate professional. He explained everything to me regarding the install. Adam always got back to me with questions I had quickly. The install was seamless because of Adam. Thank you

By Andrew G. on 06/29/20
The people at N.E.T.R. Inc. were all amazing. From the people answering the phone to the people booking the install. Adam was very helpful while booking the install and the info on the Kumo Cloud. Christian F and Alex the installers were as good as it gets. Both w...
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The people at N.E.T.R. Inc. were all amazing. From the people answering the phone to the people booking the install. Adam was very helpful while booking the install and the info on the Kumo Cloud. Christian F and Alex the installers were as good as it gets. Both were gentleman and explain every step of the install. Both Alex F, and Adam applied PPE protocol. I felt very safe with both men. I'm now enjoying my new Mitsubishi Ductless air conditioning. Thank you N.E.R.T. for a great job. Andrew
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By Steve Z. on 06/25/20
From the first visit to completion, N.E.T.R. was an outstanding choice for the ductless mini split installation for our home. Pre-installation: Chip and Gina were extremely helpful in scoping, providing details, and were never pushy. Installation: Ceaser, Chris...
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From the first visit to completion, N.E.T.R. was an outstanding choice for the ductless mini split installation for our home. Pre-installation: Chip and Gina were extremely helpful in scoping, providing details, and were never pushy. Installation: Ceaser, Christian, and Josh installed 2 compressors, and 6 wall units cleanly, professionally, and considerately. They introduced themselves and outlined what to expect, were respectful of the structure, considerate of wall unit placement (never assuming), made helpful recommendations, and completed the job on time. For the record, I didn't / don't have any affiliation with N.E.T.R., nor its employees, pre-project. I would highly recommend N.E.T.R. if you're considering ductless mini splits.
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By Jeremy R. on 06/24/20
The N.E.T.R. team was first class. Jimmy in sales designed a nice system for me and laid out all of my options with out me feeling pressured. Jerry and Dana the install team were always on time, friendly and the finished product looked great! I would rate my experi...
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The N.E.T.R. team was first class. Jimmy in sales designed a nice system for me and laid out all of my options with out me feeling pressured. Jerry and Dana the install team were always on time, friendly and the finished product looked great! I would rate my experience five stars with them all!
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By Glenn C. on 06/24/20
Starting with Chip M****** on the sales side and then Ivan and Alex for the installation, N.E.T.R. has been great to work with. Chip was patient, responsive, and extremely knowledgeable during the estimate phase and Ivan and Alex were awesome during the installatio...
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Starting with Chip M****** on the sales side and then Ivan and Alex for the installation, N.E.T.R. has been great to work with. Chip was patient, responsive, and extremely knowledgeable during the estimate phase and Ivan and Alex were awesome during the installation. They were on-time, extremely courteous, and ensured that my house after the installation was as clean as it was before.
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By JOSEPH S. on 06/23/20
"no comment"

By Barry H. on 06/18/20
Ivan and Christian did a great job. They arrived on time, were very professional, worked efficiently and cleanly, and were great at explaining the use of the system once it was installed. Not our first experience with NETR; every experience we have had with this ...
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Ivan and Christian did a great job. They arrived on time, were very professional, worked efficiently and cleanly, and were great at explaining the use of the system once it was installed. Not our first experience with NETR; every experience we have had with this organization has been great.
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By PATRICIA R. on 06/15/20
RAY DID A GREAT JOB! VERY PLEASANT AND PERSONABLE. ALSO VERY NEAT.

By Charlie A. on 06/14/20
Christian and Ivan did an excellent installation job. They were neat and friendly. The work was completed on time and they even cleaned up when finished.

By Charlie A. on 06/14/20
Ivan and Christian did an excellent installation job. They were very neat and paid attention to detail. Work was completed on time and clean up was excellent.

By Carole G. on 06/11/20
The service man, Ray F. who came to our home to service our AC's was friendly and professional. He did a thorough job and explained to my husband what he was doing to the units. We were very satisfied.

By Maggie L. on 06/10/20
I'm so pleased that one of my Salem neighbors recommended NETR for servicing the mini-split units in my new condo. Terrence was personable, professional, and well-prepared for working during these pandemic- challenged times. He took time to explain what he was do...
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I'm so pleased that one of my Salem neighbors recommended NETR for servicing the mini-split units in my new condo. Terrence was personable, professional, and well-prepared for working during these pandemic- challenged times. He took time to explain what he was doing, walked me through some of the remote control features, advised on which filters needed to be changed and how to keep others cleaned between service calls. He even figured out how to reach and service a unit positioned at the top of a very steep old Salem staircase! Excellent service - definitely recommend! Thank you to Terrence and NETR!
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Select any employee to see all their reviews.

Brian B
25 Years
Rating:
(73 total reviews)
Jawon S
1 Year
Rating:
(64 total reviews)
Chip M
Rating:
(52 total reviews)
Alana C
5 Years
Rating:
(51 total reviews)
Christian F
1 Year
Rating:
(51 total reviews)
James S
8 Years
Rating:
(40 total reviews)

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