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By Leo K. on 03/17/20
The installation of a 2 air handler mini-split system, in a very old house with some unusual construction details went perfectly. Dana and Jawon were completely knowledgeable about the equipment being installed and also adapted the carpentry details to the house c...
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The installation of a 2 air handler mini-split system, in a very old house with some unusual construction details went perfectly. Dana and Jawon were completely knowledgeable about the equipment being installed and also adapted the carpentry details to the house construction. In addition, they were patient in explaining an important change in what I thought would be the orientation of the outdoor unit. This took at least 3 tries on their part until I finally realized why their suggested orientation was optimal. Thanks to Dana and Jawon.
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By John N. on 03/17/20
My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions ...
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My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions about the proposed mini-split system. Matt and Dana installed the system in a safe, steady, organized way -- two days work. In every case where we had a choice they let us know before proceeding. Our custom house presented some difficulties which they also handled well. At about $16,000 this is one of the larger improvements we have made to our house -- money well spent.
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By John N. on 03/17/20
My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions ...
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My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions about the proposed mini-split system. Matt and Dana installed the system in a safe, steady, organized way -- two days work. In every case where we had a choice they let us know before proceeding. Our custom house presented some difficulties which they also handled well. At about $16,000 this is one of the larger improvements we have made to our house -- money well spent.
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By Janet & Ed S. on 02/27/20
Ray went above and beyond and keep me informed as to what he was doing and why. He was very neat and careful and even fixed a slamming storm door. He spent the time that seemed necessary inside and out to get the job done well.

By Mary H. on 02/20/20
We called NETR to install mini splits in our modern Deck House, after seeing that they had done a similar project for another Deck House owner. Our salesman, Paul, looked over our house and came back out with Adam, the Installation manager. Adam put together an i...
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We called NETR to install mini splits in our modern Deck House, after seeing that they had done a similar project for another Deck House owner. Our salesman, Paul, looked over our house and came back out with Adam, the Installation manager. Adam put together an installation plan that was discreet, minimalist and got us everything we needed. So I was hopeful, going into the installation itself. Well, Jerry, Jawan & Dana, our installation techs were phenomenal. They were precise, asked questions, took great care in the quality of their work. They cleaned up after themselves every day, were friendly and polite. And we are delighted with the job they did. Jerry, as the lead tech, really crushed it. He came early one morning to help me re-hang some art they'd had to take down, he was thorough, clear and patient, I can't say enough about Jerry and his crew.
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By Richard W. on 02/17/20
NETR installed a complicated 4 zone (2 condenser) split heat pump system at our house. The project required beyond usual carpentry work to get all the pieces installed correctly, in the locations I wanted. The team was probably the most professional, competent,...
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NETR installed a complicated 4 zone (2 condenser) split heat pump system at our house. The project required beyond usual carpentry work to get all the pieces installed correctly, in the locations I wanted. The team was probably the most professional, competent, and light hearted work crew we've had at the house in 20 years. They followed the procedures they outlined when we started the project. When there was an un-expected change they sat me down, explained the required change, and why it was impossible it could have been known during the estimation stage. Change order agreed, Back to Work! My wife and I were commenting that the fact that all of the work team have worked with NETR for 5-10 years really shows.
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By George and Susan C. on 02/14/20
Ray F. did a great job at our home today. He was very professional, friendly, and patient. We appreciate his assistance.

By Paige S. on 02/10/20
Ray ran an educational and clean process and went above and beyond with attention to what was needed on Mitsubishi split-system that hadn’t been maintained. Chris was really easy to schedule with and flexible.

By Adam M. on 01/04/20
N.E.T.R. installed a new gas furnace in my home. I was surprised at how knowledgeable the installation team was and how responsive they were to my questions. Thank you, N.E.T.R for being so easy to work with, I recommend this company to anyone who needs heating o...
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N.E.T.R. installed a new gas furnace in my home. I was surprised at how knowledgeable the installation team was and how responsive they were to my questions. Thank you, N.E.T.R for being so easy to work with, I recommend this company to anyone who needs heating or cooling work done in their home.
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By Timothy K. on 12/27/19
I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward w...
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I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward with N.E.T.R. The day of installation Jawon,and Christian were here at the promised start time. Unfortunately I never got to meet the electrician but he was in and out before I even knew he had arrived, very impress how quickly his part of the job was completed. Jawon and Christian did an awesome job on the installation and showing me how to operate the new system.
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By Joseph C. on 12/22/19
Dana and Christian teamed up for my heat pump install. I was very pleased with their professionalism, friendliness and how swiftly they performed the job. I would totally recommend them. In fact, all my interactions with NETR were great. I felt valued but never pressured.

By Troy N. on 12/20/19
Fabulous company and fabulous installation team! Could not be happier with the crew. Very thorough, efficient, and helpful. We are very happy with the install and would recommend them!

By Amanda S. on 12/17/19
I recently had my gas furnace replaced by N.E.T.R. Inc., they did a terrific job. I was very impressed with how quick and seamless the entire process was. I will certainly use N.E.T.R. for any future services I may need.

By Sherry M. on 12/16/19
Dana P...from N.E.T.R. JUST INSTALLED MY SECOND MINI SPLIT SYSTEM. HES SO PROFESSIONAL .,AND DID AN AWESOME JOB...I HIGHLY RECOMMEND THIS COMPANY

By Sherry M. on 12/16/19
I just had my second mini split system put in by N.E.T.R. INC. Christian and Dana were unbelievable. Hard workers. Know their stuff. Installed within an Awesone time. I highly recommend this company. They are the best. Even their portfolio..I was totally impre...
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I just had my second mini split system put in by N.E.T.R. INC. Christian and Dana were unbelievable. Hard workers. Know their stuff. Installed within an Awesone time. I highly recommend this company. They are the best. Even their portfolio..I was totally impressed with. I interview other companies. No one comes close to N.E.T.R. SHERRY
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By Mary S. on 11/27/19
Christian, Brain and Jawon were excellent! Highly recommend N.E.T.R. LLC.

By Les M. on 11/25/19
Ray was very pleasant, competent and capable in repairing my mini split equipment that was not functioning. He then cleaned two outside and two inside units and explained to me just what he was doing and why he was doing it. Bottom line... NETR should be very pr...
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Ray was very pleasant, competent and capable in repairing my mini split equipment that was not functioning. He then cleaned two outside and two inside units and explained to me just what he was doing and why he was doing it. Bottom line... NETR should be very proud to have Ray representing their company.
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By Mary F. on 11/20/19
Five star experience. The team of Jawon, Dana, and Ivan (here on day 1 only) just installed a five head Mitsubishi multi zone ductless system in my two-family house. Two of the three days that they were here, it was rainy and cold but they managed to keep things ...
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Five star experience. The team of Jawon, Dana, and Ivan (here on day 1 only) just installed a five head Mitsubishi multi zone ductless system in my two-family house. Two of the three days that they were here, it was rainy and cold but they managed to keep things moving and finish the job on time in spite of the lousy weather. Each member of the team was very professional, knowledgable, courteous, and personable. They answered all my questions and provided me with instructions for operating & cleaning the interior units. Before leaving Jawon reviewed all of the paperwork with me and provided me with the form/info that I need to send to MassSave for my rebate. There was even a stamped envelope included for me to mail my rebate form. Thank you Jason, Dana, and Ivan for ensuring a smooth installation and a very positive experience.
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By Anne D. on 11/18/19
Ray was great! He was exactly on time. He was willing to explain everything that he was doing and what the results meant. He went over and above the call of duty!!!

By William S. on 11/18/19
I am very impressed with all the team members who installed several heat/AC pumps. Ivan started the process off with the installation of the inside wall units; Cesar L. and Dana took over the placement of outside elements and their integration with those inside to ...
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I am very impressed with all the team members who installed several heat/AC pumps. Ivan started the process off with the installation of the inside wall units; Cesar L. and Dana took over the placement of outside elements and their integration with those inside to build the whole system. They all were very professional, polite, and worked efficiently to complete the job. Raymond F. provided cleaning and preventive maintenance for the units that had been installed previously. He is very thorough, knowledgeable, and efficient in carrying out the details associated with the task. He enjoys, and is very effective at, explaining details of the operating units as well as the processes he is using to properly maintain each unit.
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Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
160 total reviews!
Jeremiah O
3 Years
Rating:
129 total reviews!
Ryan S
5 Years
Rating:
(83 total reviews)
Adam H
10 Years
Rating:
(76 total reviews)
Ivan b
3 Years
Rating:
(76 total reviews)
Brian B
25 Years
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Chip M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
51 total reviews
I have been in the HVAC business for 15 years, and have done a little bit of everything in that time. I've worked on everything from celebrity and sports stars homes to businesses, and hundreds of Boston area residential solutions. Now, at NETR,I specialize in ductless systems.
By Timothy K. on 12/27/19
I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward w...
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I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward with N.E.T.R. The day of installation Jawon,and Christian were here at the promised start time. Unfortunately I never got to meet the electrician but he was in and out before I even knew he had arrived, very impress how quickly his part of the job was completed. Jawon and Christian did an awesome job on the installation and showing me how to operate the new system.
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By Mr & Mrs. T. on 10/30/19
This is our second experience with N.E.T.R. Chip and Adam were as pleasant and accommodating as the first time.

By Mr. Alan G. on 10/18/19
Your proposal was the best value among the several we got. Chip was great to work with during the process. Providing the materials for the Mass Save rebate was a nice touch.

By Mr. Oleg B. on 06/15/19
Brian's team delivered exactly as Chip promised, and we agreed upon. Chip, Alana and others at the office provided excellent support obtaining HEAT loan and always available over the phone and email. Thank you all, keep up the good job!

By George and Susan C. on 04/18/19
The team was very professional and efficient as well as respectful. The job was well done with minimal disruption. They demonstrated and explained how to use the units and answered any questions we had. We will recommend this company to our friends and family.

By Robert & Janice M. on 03/29/19
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At ou...
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Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At our home, they arrived on time and worked efficiently. They explained everything as they went along and took great care to clean up any debris. At the end of the process, they tried out each unit and we were shown how to use the remotes . We couldn't be more pleased and would highly recommend N.E.T.R.
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By Mr. & Mrs. M. on 12/02/18
Jeff, Cesar and Ivan were allgreat during the install. Chip and Adam did a solid job pre-install. Alana & Eleni were a pleasure to talk/email with. You guys have a solid business. We're very happy we chose N.E.T.R.

By Theresa E. on 11/09/18
From the first consultation to the last day of installation, every one that came to our home was professional, friendly and knowledgeable. It was a great experience from start to finish. They work with your schedule (my remodel took longer then expected and N.E.T.R...
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From the first consultation to the last day of installation, every one that came to our home was professional, friendly and knowledgeable. It was a great experience from start to finish. They work with your schedule (my remodel took longer then expected and N.E.T.R were very understanding with regards to holding the installation up due to lack of walls). The install was done quickly (2 days) & very well. Looks very neat and secure. Will always recommend N.E.T.R to anyone I know, who are looking to improve their homes with a system like this.
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By Greg S. on 10/26/18
Couldn't be happier with the installation and performance of our mini split system. Our house is nice and warm and looking forward to using A/C in the summer. From the sales tech to the installation process -- the entire NETR team was professional top to bottom. Th...
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Couldn't be happier with the installation and performance of our mini split system. Our house is nice and warm and looking forward to using A/C in the summer. From the sales tech to the installation process -- the entire NETR team was professional top to bottom. Thank you Chip, Adam, Alana, Matt, Steve, and Caesar.
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By Mr. & Mrs. M. on 10/12/18
Jerry and the installation team were great on site! Chip was wonderful to work with prior to installation and in helping get the reabte started after. Thank you!

By Al Q. on 08/31/18
It was a smooth process all around. Chip gave us different options and explained what each would entail. When I had a few questions, he responded quickly. Jerry did a great, efficient job, and also explained how the AC works. Everything's fine with the unit--it's n...
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It was a smooth process all around. Chip gave us different options and explained what each would entail. When I had a few questions, he responded quickly. Jerry did a great, efficient job, and also explained how the AC works. Everything's fine with the unit--it's nice to have a cool house! I'd recommend this company to others.
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By Gary C. on 06/16/18
Great team. Chip in sales is very knowledgable and provided quotes for multiple configurations of the AC system. Ivan and Jawon very good as installation techs. They were neat, respectful of my property and did a great job keeping things neat and clean. The install...
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Great team. Chip in sales is very knowledgable and provided quotes for multiple configurations of the AC system. Ivan and Jawon very good as installation techs. They were neat, respectful of my property and did a great job keeping things neat and clean. The installation was accomplished faster than planned and is a job very well done. Ivan and Jawon are very polite, took time to answer all my questions and were happy to let me watch their progress. I will recommend NETR to may family and friends.
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By Mr. Robert M. on 03/23/18
Chip is the man. The workers were very nice. We are very happy with the work that was done.

By David A. on 11/18/17
NETR's team has been very professional. Brian B., Ryan and Ivan completed the install of a five-head heat pump system on schedule with no surprises. The office staff completed the warranty paperwork and rebate forms and the field team led by Brian was excellent. Th...
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NETR's team has been very professional. Brian B., Ryan and Ivan completed the install of a five-head heat pump system on schedule with no surprises. The office staff completed the warranty paperwork and rebate forms and the field team led by Brian was excellent. The system has only been run in heating mode so far, as it is not cooling season now, so I cannot review all of the system operations but I was very pleased with the company.
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By Margo P. on 10/22/17
Installers were helpful and courteous!

By Lawrence & Elaine L. on 10/21/17
The workers more than courteous, answered all questions. Minor problem. Part malfunction. They took care of it fast and timely fashion. Well please with the system.

By randy t. on 10/17/17
Bryan, Ryan and Chip did a great job with our install,All very professional and work was completed in a timely manner. Highly recommend!

By Mr. & Mrs. L. on 09/20/17
Excellent job!The installers were courteous and friendly. If i were to refer anyone to your company, I would suggest they request Steve & Jeff for the installation. A good experience start to finish.

By Fred K. on 09/01/17
Your team did an outstanding job. The Mitsubishi units are working superably. Well worth the cost.

By Robert H. on 08/27/17
From initial contact, thru proposal, to installation, the process was professional & seamless. Chip answered all questions in his initial proposal visit & final questions at his 2nd sign-off & deposit visit. Installer Jose, was punctual, courteous, and answered all...
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From initial contact, thru proposal, to installation, the process was professional & seamless. Chip answered all questions in his initial proposal visit & final questions at his 2nd sign-off & deposit visit. Installer Jose, was punctual, courteous, and answered all teh basic start-up questions. System in place 4 months and has worked very well in both heat & ac modes.
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