CALL TO SCHEDULE
781-933-6387
By Mimi K. on 07/07/20
Professional service! This company is very responsive and responsible. The installation was quick, and Christian and Matt were friendly and happy to answer questions. They wore masks and booties indoors and clearly explained how to use the units and maintain them. Great service

By Andrew g. on 06/29/20
Adam was great to work with.The ultimate professional. He explained everything to me regarding the install. Adam always got back to me with questions I had quickly. The install was seamless because of Adam. Thank you

By Andrew G. on 06/29/20
The people at N.E.T.R. Inc. were all amazing. From the people answering the phone to the people booking the install. Adam was very helpful while booking the install and the info on the Kumo Cloud. Christian F and Alex the installers were as good as it gets. Both w...
(View More)
The people at N.E.T.R. Inc. were all amazing. From the people answering the phone to the people booking the install. Adam was very helpful while booking the install and the info on the Kumo Cloud. Christian F and Alex the installers were as good as it gets. Both were gentleman and explain every step of the install. Both Alex F, and Adam applied PPE protocol. I felt very safe with both men. I'm now enjoying my new Mitsubishi Ductless air conditioning. Thank you N.E.R.T. for a great job. Andrew
(View Less)

By Steve Z. on 06/25/20
From the first visit to completion, N.E.T.R. was an outstanding choice for the ductless mini split installation for our home. Pre-installation: Chip and Gina were extremely helpful in scoping, providing details, and were never pushy. Installation: Ceaser, Chris...
(View More)
From the first visit to completion, N.E.T.R. was an outstanding choice for the ductless mini split installation for our home. Pre-installation: Chip and Gina were extremely helpful in scoping, providing details, and were never pushy. Installation: Ceaser, Christian, and Josh installed 2 compressors, and 6 wall units cleanly, professionally, and considerately. They introduced themselves and outlined what to expect, were respectful of the structure, considerate of wall unit placement (never assuming), made helpful recommendations, and completed the job on time. For the record, I didn't / don't have any affiliation with N.E.T.R., nor its employees, pre-project. I would highly recommend N.E.T.R. if you're considering ductless mini splits.
(View Less)

By JOSEPH S. on 06/23/20
"no comment"

By Barry H. on 06/18/20
Ivan and Christian did a great job. They arrived on time, were very professional, worked efficiently and cleanly, and were great at explaining the use of the system once it was installed. Not our first experience with NETR; every experience we have had with this ...
(View More)
Ivan and Christian did a great job. They arrived on time, were very professional, worked efficiently and cleanly, and were great at explaining the use of the system once it was installed. Not our first experience with NETR; every experience we have had with this organization has been great.
(View Less)

By PATRICIA R. on 06/15/20
RAY DID A GREAT JOB! VERY PLEASANT AND PERSONABLE. ALSO VERY NEAT.

By Charlie A. on 06/14/20
Christian and Ivan did an excellent installation job. They were neat and friendly. The work was completed on time and they even cleaned up when finished.

By Charlie A. on 06/14/20
Ivan and Christian did an excellent installation job. They were very neat and paid attention to detail. Work was completed on time and clean up was excellent.

By Carole G. on 06/11/20
The service man, Ray F. who came to our home to service our AC's was friendly and professional. He did a thorough job and explained to my husband what he was doing to the units. We were very satisfied.

By Maggie L. on 06/10/20
I'm so pleased that one of my Salem neighbors recommended NETR for servicing the mini-split units in my new condo. Terrence was personable, professional, and well-prepared for working during these pandemic- challenged times. He took time to explain what he was do...
(View More)
I'm so pleased that one of my Salem neighbors recommended NETR for servicing the mini-split units in my new condo. Terrence was personable, professional, and well-prepared for working during these pandemic- challenged times. He took time to explain what he was doing, walked me through some of the remote control features, advised on which filters needed to be changed and how to keep others cleaned between service calls. He even figured out how to reach and service a unit positioned at the top of a very steep old Salem staircase! Excellent service - definitely recommend! Thank you to Terrence and NETR!
(View Less)

By Carmine Del T. on 06/06/20
Would hire N.E.T.R in a second!! Worked around my schedule for a Saturday, which we know nobody likes to work!! Showed up on time and was and Ray F was awesome!!!

By John Z. on 06/03/20
Jerry and Team were excellent to work with. They were so knowledgeable and efficient I would recommend them to anyone looking for cooling needs. They were very mindful of any COVID-19 restrictions they were cautious and professional. They did amazing work and the d...
(View More)
Jerry and Team were excellent to work with. They were so knowledgeable and efficient I would recommend them to anyone looking for cooling needs. They were very mindful of any COVID-19 restrictions they were cautious and professional. They did amazing work and the ductless units look great. I would def. work with them again in the future.
(View Less)

By Mary O. on 05/28/20
Jerry was thorough, polite, hard-working, and respectful. Excellent work! Was very pleased with my installation today and with Jerry's professionalism.

By Sarah B. on 05/28/20
Christian and Ivan were wonderful to work with they were very respectful of our home and I hardly knew they were here! They were super helpful and informative with the instructions for the air conditioner and the whole experience was excellent

By Laura L. on 05/27/20
NETR was very knowledgeable in the sales process and did a great job on the installation of my ductless mini-split system. I appreciated their efficiency and being so neat in the process. These folks are super responsive throughout.

By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
(View More)
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
(View Less)

By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
(View More)
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
(View Less)

By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
(View More)
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
(View Less)

By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
(View More)
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
781-933-6387

Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
161 total reviews!
Jeremiah O
3 Years
Rating:
131 total reviews!
Ryan S
5 Years
Rating:
(83 total reviews)
Ivan b
3 Years
Rating:
(80 total reviews)
Adam H
10 Years
Rating:
(77 total reviews)
Brian B
25 Years
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
781-933-6387

Customer service is always a top priority at N.E.T.R. Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
781-933-6387
Brian B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
73 total reviews
I have been in the HVAC industry for 25 years, in my off time I enjoy spending time with my family, I play ice hockey regularly and I have been active in coaching youth hockey for the past 10 years.
By Matt A. on 09/13/19
Brian and Terry were excellent. They were on time, articulate, and made sure I understood the product. Great work!

By Paul h. on 09/06/19
Knowledgeable, efficient and friendly--very professional. Will look forward to having them back for the second installation.

By Tarik Y. on 08/28/19
Brian B and his crew did an excellent job. They were very professional, and friendly and courteous. I think they did a top quality job installing my mini split system. In addition I recommend NETR for AC work. They are a professional company. They charge a reasonab...
(View More)
Brian B and his crew did an excellent job. They were very professional, and friendly and courteous. I think they did a top quality job installing my mini split system. In addition I recommend NETR for AC work. They are a professional company. They charge a reasonable price and deliver a really solid team of professionals to do the work.
(View Less)

By Dongeun L. on 08/20/19
We recently installed a ductless air conditioning units in my house. Brian B. and Ivan B. were great! They came promptly, worked real professionally and cleaned up afterwards too! I loved their work!

By Jennifer B. on 07/29/19
Loved the entire process.the staff at NETR is exceptional . Paul was an impeccable salesman - very patient and responsive. Brian and Jay - the installer and electrician were professional, courteous, and meticulous. I would highly recommend NETR without reservation.

By Barbara Del D. on 07/11/19
I was very pleased with the job. Brian B. did a neat job and was very clean and obliging. The electrician Derrick did his work quickly and explained the process to me. Everything was completed in the scheduled 2 days, just in time for the hot weather to settle in.

By Jennifer B. on 06/29/19
Lolved the entire process.the staff at NETR is exceptional . Paul was an impeccable salesman - very patient and responsive. Brian and Jay - the installer and electrician were professional, courteous, and meticulous. I would highly recommend NETR without reservation.

By Frances F. on 06/20/19
Jeff D., IvanB., and Brian B. are an incredible team. Clean, neat, and very professional. The company’s philosophy of respect is carried through on these gentlemen’s performances. NETR, Inc. Is very fortunate to have a very dedicated group. It was our pleasure ...
(View More)
Jeff D., IvanB., and Brian B. are an incredible team. Clean, neat, and very professional. The company’s philosophy of respect is carried through on these gentlemen’s performances. NETR, Inc. Is very fortunate to have a very dedicated group. It was our pleasure to have you in our home.
(View Less)

By Stephen F. on 06/11/19
Brian B and his team did a great job installing our new Ductless Cooling and Heating System. They arrived as planned and finished within the time they projected. They were all professional and respectful of us and our home. Plus, they took the time to thoroughly ex...
(View More)
Brian B and his team did a great job installing our new Ductless Cooling and Heating System. They arrived as planned and finished within the time they projected. They were all professional and respectful of us and our home. Plus, they took the time to thoroughly explain the system and how we should operate it. Thank you Stephen
(View Less)

By Keith C. on 04/30/19
NETR has been fantastic. There pricing blew opponents away. There install job with Jerry, Christian, & Brian was amazing! It was clean, fast, and up to expectations!

By Daire L. on 04/24/19
NETR team did a great job from start to finish. Professional, helpful, careful, and detail oriented. Couldn't ask for better work.

By Travis & Marissa D. on 04/23/19
Cameon time and completed early! Even gave love to our dog Thank you

By George and Susan C. on 04/18/19
The team was very professional and efficient as well as respectful. The job was well done with minimal disruption. They demonstrated and explained how to use the units and answered any questions we had. We will recommend this company to our friends and family.

By Robert & Janice M. on 03/29/19
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At ou...
(View More)
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At our home, they arrived on time and worked efficiently. They explained everything as they went along and took great care to clean up any debris. At the end of the process, they tried out each unit and we were shown how to use the remotes . We couldn't be more pleased and would highly recommend N.E.T.R.
(View Less)

By Thomas L. on 03/26/19
Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they ...
(View More)
Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they worked great as a team.
(View Less)

By Tom L. on 03/26/19
Brian did a terrific job today leading the split system installation team. He is extremely efficient in his work, as well as directed the team to complete the install in very professional manner. He's very knowledgeable about the equipment and the controls, while e...
(View More)
Brian did a terrific job today leading the split system installation team. He is extremely efficient in his work, as well as directed the team to complete the install in very professional manner. He's very knowledgeable about the equipment and the controls, while explaining their operation in an easy to understand manner.
(View Less)

By Yunis K. on 03/15/19
Thanks Paul for theinstallation crew for thier good work . Looking forward for reliable service after installation

By Paul & Cynthia G. on 03/02/19
The installation team (Brian/Cesar) weere both excellent, professional & Courteous. Both wore booties when entering the house and cleaned up after their work was complete

By Robert S. on 03/01/19
Excellent team, excellent installation work, fast, efficient, quality

By Paul G. on 02/24/19
Had a ductless hearing/cooling mini split installed and the installing team was Brian B and Cesar L. Both were professional and conscientious. Work inside with booties on, and used drop cloths. Made no mess and both cleaned up after themselves. The team walked me t...
(View More)
Had a ductless hearing/cooling mini split installed and the installing team was Brian B and Cesar L. Both were professional and conscientious. Work inside with booties on, and used drop cloths. Made no mess and both cleaned up after themselves. The team walked me through the new electrical installation and the new equipment. Great job would recommend this team to anyone.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.