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By Frederick A. on 04/11/19
No comments

By Jean Paul & Andrea M. on 04/11/19
Shon was very helpful and informative at to steps we could take to keep our boiler running at maximum capacity. We hadn't had it serviced in some time and when he left it was purring like a kitten! Very polite and professional as well! Thanks Shon and Murray Oil fo...
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Shon was very helpful and informative at to steps we could take to keep our boiler running at maximum capacity. We hadn't had it serviced in some time and when he left it was purring like a kitten! Very polite and professional as well! Thanks Shon and Murray Oil for the great service over the years!!
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By Dana S. on 04/10/19
I made an appointment to get my furnace cleaned in November or December. The earliest possible date for me to get a cleaning was March 22. I took the appointment, because what else could I do? The appointment was for 7:30AM. I made special arrangements with my ...
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I made an appointment to get my furnace cleaned in November or December. The earliest possible date for me to get a cleaning was March 22. I took the appointment, because what else could I do? The appointment was for 7:30AM. I made special arrangements with my boss to arrive to work a little later than normal on that date. When the day finally came, I waited until approximately 7:50 for the service technician to arrive to my home. Upon asking him why he was late, he replied that he didn't want to wake me up. I was very unimpressed with this lack of punctuality and disregard for my time. The technician appeared to perform his job duties well. I have no complaints other than the lack of punctuality.
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By Phillip M. on 04/10/19
I found a gas leak on the new tank. Murray did fix the leak on a Sunday. I like the service and fast response, however gas is dangerous.

By Thomas M. on 04/09/19
The crew did a great job getting another tank installed in place. It wasnt an easy task given the amount of snow and distance to the existing tank. Thanks guys!

By Carl B. on 04/09/19
Zach did a wonderful and professional job cleaning and checking our furnace. He explained all that he had done. We look forward to seeing him again next year.

By Ina B. on 03/15/19
I had a very good experience with CHRIS he will get back to me when he gets an answer to my qestions i would give him a five star regarding his v isit . i have been very pleased with all services with murray oil

By Rumford Community H. on 03/13/19
Not sure what happened to Murray-Heutz oil, In the past had great service and they knew what they were doing.(6 years ago) I am currently the facilities director for Rumford Community Home and they have been doing basic service boiler cleaning, etc. I asked them to...
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Not sure what happened to Murray-Heutz oil, In the past had great service and they knew what they were doing.(6 years ago) I am currently the facilities director for Rumford Community Home and they have been doing basic service boiler cleaning, etc. I asked them to quote me for fuel purchasing contract based on 25,000 gallons a year! Also have renovations to hot water system to quote. I chased and chased without the decency to return my calls until I went to the board of directors before I got reaction. After chasing again I receive an email stating they will not handle my account after they left me hanging for at least four months. Sum it up, if someone called me to buy 25,000 gallons of fuel I'd be on it in a hurry! Very disappointed in Jeff Bilodeau, Doug Sanders and Dennis O'Brien of Murray-Heutz oil company.
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By Karen P. on 03/11/19
Had to change my hot water coil and a part broke. Dave came over after 5PM to see if he could fix the part and had the required parts which saved the day. We were back up an running. We have been with Murray Oil for 25 years and really value their service.

By Stacey P. on 03/10/19
(no comment)

By Lovia & Marc K. on 02/09/19
It is always a pleasure working with the Murray Heutz Oil & Propane Team. They are dedicated and quick to get problem fixed and things back in working order. Very accommodating! Thank you!!

By Tony M. on 02/09/19
Bruce is awesome! Very knowledgeable, courteous, friendly, and efficient! By the way, about that bill...

By Scott K. on 01/23/19
We renovated our old farm house and decided to add a propane fireplace. Naturally, we didn’t get around hooking it up until the week before Christmas (yup, that means guests are coming). So, fingers crossed, I called Murray-Heutz and a real person answered and ...
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We renovated our old farm house and decided to add a propane fireplace. Naturally, we didn’t get around hooking it up until the week before Christmas (yup, that means guests are coming). So, fingers crossed, I called Murray-Heutz and a real person answered and said she would check on the install schedule. The long and short of it is that it was done: with tank installed, lines run, burner box connected and all systems tested... on time, quickly and very professionally. Way beyond my expectations! Before our guests! Thanks for helping us out! Sent from my iPhone
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By Armand C. on 01/23/19
Very nice service and good people !

By David & Patricia L. on 01/19/19
Fair to poor rating. Estimated job at a very high price. I complained and they reduced price by $200. It's a good thing I complained. Also job site was not cleaned properly, and they failed to adequately fill gap around fill pipe leading from outside to basement...
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Fair to poor rating. Estimated job at a very high price. I complained and they reduced price by $200. It's a good thing I complained. Also job site was not cleaned properly, and they failed to adequately fill gap around fill pipe leading from outside to basement. Fro the basement you see about a 1/2 inch of daylight around the fill pipe where it entered the basement. I had to fill the gap with foam insulation. Not happy with job.
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By John C. on 01/18/19
I was happy with the service I received.

By Karen P. on 01/18/19
(no comment)

By John & Betty P. on 01/18/19
We have been with this company since 1996 and have always been treated fairly. They are professional in a friendly way and know their jobs to the fullest. We have always been totally satisfied whenever they have serviced our furnace. Christmas 2018, we woke up t...
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We have been with this company since 1996 and have always been treated fairly. They are professional in a friendly way and know their jobs to the fullest. We have always been totally satisfied whenever they have serviced our furnace. Christmas 2018, we woke up to a cold house - called Murray and in a short period of time the furnace provided heat again. You can always count on Murray-Hertz!
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By Lynda B. on 01/18/19
(no comment)

By Charlie C. on 01/18/19
Dave has services this boiler for going on 5 years now. I ask for him by name every year. He has always do an excellent job. Dave very knowledgeable and has always addressed any of my concerns. Good man, Good Job, Good service.
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* Total number of reviews and star-ratings are based on data collected during the time period Murray-Heutz Oil and Propane has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Murray-Heutz Oil and Propane. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
207-225-3000
Dave R has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
86 total reviews
By Ray C. on 08/14/17
Labor is ridiculously overpriced!!!! Parts cost approximately $2 and labor was $150.00... really!!!!

By Ralph T. on 08/14/17
Very efficient service from an experienced technician

By Michael C. on 08/05/17
Friendly, efficient and provided feedback on what he had done. Also was able to give good feedback on how beneficial having the maintenance is. Very pleased.

By Flo A. on 08/01/17
Have been with Murray for 24 years. Did have adjustments when Heutz came into the picture; however, customer service from office to folks in the field have been professional and patient and thorough. Would recommend.

By Jacqueline D. on 06/10/17
Very good

By Jeanine A. on 06/08/17
Dave has serviced our furnace for many years. He is pleasant and easy to communicate with. He does a through job cleaning the furnace. We can depend on him.

By Tony & Pauline G. on 06/08/17
Knowledgeable in their trade. Good workers

By Edward S. on 06/06/17
Tech Dave R was running late at another Apointment had me called with the update. When he arrived he insisted going in through the bulkhead to avoid tracking in. While working he patiently explained what he was doing and why. He did both the furnace and gas firepla...
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Tech Dave R was running late at another Apointment had me called with the update. When he arrived he insisted going in through the bulkhead to avoid tracking in. While working he patiently explained what he was doing and why. He did both the furnace and gas fireplace in the one call. When finished he tol me of a new oil spill pan for my basement tank. I wanted one so he located one in another office, during his other rounds he picked one up and dropped it by on his way home that evening. So start to beyond finish he provided first class service! S/Ed S.
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By Kenneth G M. on 05/08/17
We, as usual, received fast resolution of our problem. Dave was great.......courteous. and attentive. He took the time to explain in detail exactly what was wrong. We have nothing but high praise for MURRAY both in service and delivery. Marlene McGovern

By William K. on 04/28/17
Dave went the extra mile to satisfy our hot water issue. I was very impressed with his technical expertise and professional manner. He made sure everything was to our satisfaction before he left. He is definitely an asset to your business.

By Robert B. on 04/28/17
Dave went the extra mile to satisfy our hot water issue. I was very impressed with his technical expertise and professional manner. He made sure everything was to our satisfaction before he left. He is definitely an asset to your business.

By Michel L. on 04/27/17
Dave was very pleasant. Efficiently performed and diagnosed problem and repaired. Prompt and efficient.

By Carolyn L. on 04/26/17
There always prompt and willing to help !

By Judith T. on 04/26/17
Good repair person. Fixed it quickly and corrected another bad repair.

By Gerald C. on 04/26/17
Dave did repair my boiler in a fast and efficient manner. He's the best. I always ask for him.

By Dennis C. on 04/25/17
As usual, the service I received was great. Dave has worked on my furnace many times from installation to annual cleanings. He is very good and very friendly. I feel very comfortable with him working on my furnace. This time it was just to restart my furnace, and h...
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As usual, the service I received was great. Dave has worked on my furnace many times from installation to annual cleanings. He is very good and very friendly. I feel very comfortable with him working on my furnace. This time it was just to restart my furnace, and he was fast and very pleasant, as always.
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By Kathleen H. on 04/24/17
(no comment)

By Sharon D. on 04/24/17
Excellent and helpful too.

By Armand C. on 04/24/17
David has serviced my boiler including annual cleaning and tune up for a number of years and does a great job including listening to my complaints and explaining the work he is doing.Even though I am considering possibly changing provider due to the new ownership(n...
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David has serviced my boiler including annual cleaning and tune up for a number of years and does a great job including listening to my complaints and explaining the work he is doing.Even though I am considering possibly changing provider due to the new ownership(not very customer friendly) Sincerely, Armand L. Cyr. David continues to try and convince me to stay. He sure is a huge asset to your company.
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By Stephen R. on 04/24/17
I have been very happy with Murray-Heutz oil and Propane they have treated me very good
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