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By Ken G. on 06/18/17
Called Mr. Rooter and they were there within about an hour. Had a drain backed up and needed it snaked. Chad arrived, did what he did and the drain was fixed. This was fast, efficient, and we are satisfied with the result.

By Jeff T. on 06/07/17
Thanks Chad for doing such a great job. Mr. Rooter was very easy to work with and will have them help with all plumbing project moving forward.

By Roy B. on 01/13/17
Just had Mr Rooter tech Chad Dimmer come over this morning to clean out my Main Line and repair a PTrap under the kitchen sink. Chad was amazing!!! He walked me through the whole process of what he was doing and why he was doing it. I have never had this type of se...
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Just had Mr Rooter tech Chad Dimmer come over this morning to clean out my Main Line and repair a PTrap under the kitchen sink. Chad was amazing!!! He walked me through the whole process of what he was doing and why he was doing it. I have never had this type of service from anyone, I highly recommend Mr. Rooter and I most importantly recommend Chad Dimmer for the Job. Thank you so much Chad and making my family at ease now Roy Bekic
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By Heather P. on 01/12/17
I highly recommend Mr Rooter and Chris M. .Chris came to my rescue in the evening and and ended up staying very late. Great Job!

By Janice D. on 01/12/17
Chris fried to repair the problem rather than replace but had to replace in the end.

By TRACY B. on 01/11/17
Jamie did a great job. He made sure my sewer line was clear and cleaned up all the mess before he left. He was very friendly and made sure I knew all of my options before he even started working.

By Sarah G. on 01/04/17
My basement flooded over Christmas and Boxing Day. Mr. Rooter sent out Louis B. their Technician who arrived at our home promptly and with a smile. He was extremely knowledgeable about what Mr. Rooter could offer and also had a sound overall knowledge about drain...
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My basement flooded over Christmas and Boxing Day. Mr. Rooter sent out Louis B. their Technician who arrived at our home promptly and with a smile. He was extremely knowledgeable about what Mr. Rooter could offer and also had a sound overall knowledge about drains, floods and potential reasons this happened. Lou was patient and allowed me the time to make my decision about the service work he could provide. He has a very natural way of helping customers; helping me feel at ease. This trait is very useful when faced with a flood, something that one does not expect. Lou went straight to work and work he did. 3 hours! He managed to unclog the drain that was packed with dirt, sticks, leaves, gravel, etc. Lou also looked at our water tank and furnace, and advised they be inspected and possibly replaced for safety reasons. Overall, Lou was the kind of Technician you want to have look after you and that's exactly what he did. Lou looked after us in a most stressful situation and he did so with patience and kindness. Thank you again Lou you're the best!
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By ALBERT O. on 12/16/16
Jamie performed his plumbing tasks in a very efficient manner. In addition to correcting the kitchen sink drainage, he also tightened the kitchen faucet as well. A job well done. Sherry really saved the day since the two previous appointments were cancelled I was ...
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Jamie performed his plumbing tasks in a very efficient manner. In addition to correcting the kitchen sink drainage, he also tightened the kitchen faucet as well. A job well done. Sherry really saved the day since the two previous appointments were cancelled I was concerned about this one. Good teamwork Sherry!
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By Carlene O. on 12/14/16
Called first thing in the morning and they came within the hour. Chad was very polite and explained everything to me and even spoke to my husband over the phone to explain to him. He fixed the problem within our budget and is following up with the long term repair ...
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Called first thing in the morning and they came within the hour. Chad was very polite and explained everything to me and even spoke to my husband over the phone to explain to him. He fixed the problem within our budget and is following up with the long term repair plan. We were very pleased!
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By Walter S. on 12/13/16
Technician knew what he was doing and solved the problem quickly. Very personable young man.

By STEVE C. on 12/09/16
(no comment)

By Navid Y. on 12/07/16
he is really experienced technician and customer satisfaction was so important to him.he spent such a long time to be able to solve the problem.

By Andrew E. on 11/30/16
Chris was at my house within an hour of me speaking to the dispatcher and was professional and personal. Chris got right to it and cleared to roots quickly and effectively. Good job done with good humour and speed - to be reccomended!

By Anita M. on 11/30/16
I was thrilled with the service received by Chris and Sherry. Both were professional and efficient. Chris explained all the options for my service and followed up on financing information. Sherry called to give me times and dates for service. I was a little confuse...
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I was thrilled with the service received by Chris and Sherry. Both were professional and efficient. Chris explained all the options for my service and followed up on financing information. Sherry called to give me times and dates for service. I was a little confused with the financing process but got through it. Chris was a little late in arriving the second time but made his way to me to get paperwork completed.
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By Terry M. on 11/29/16
Excellent service, fantastic technician, also very polite explain everything very clearly.

By Janet B. on 11/25/16
I had a big flooding issue from ongoing broken pipes and toilets and woke up very eally this morning to a major flood. Panic.!! Started to try clean the water pouring out of every where it seemed while panicking , grabbed the phone book and thought what now? Saw Mr...
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I had a big flooding issue from ongoing broken pipes and toilets and woke up very eally this morning to a major flood. Panic.!! Started to try clean the water pouring out of every where it seemed while panicking , grabbed the phone book and thought what now? Saw Mr. Rooter Plumbing and one other name and called both, Mr. Rooter Plumbing called right away. Chris M arrived quickly and came to my rescue. I found Chris to be very calm, extremely helpful, asked all of questions and most important got the job done and done very well. He guided me with what was going to happen with dealing with the insurance company and when they came to tent and dry out the house. Chris is a very calm person to deal with which is a great help when I was so stressed out. He did a great job and I was so happy with his service and the company he works for Mr. Rooter Plumbing . They are now my go to company for sure. Thank You Chris M. for your help today.Nov. 25/16. Very much appreciated.
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By MURIEL K. on 11/23/16
I had an ongoing problem with a leaking upstairs bath tub. Made an appointment for a technician ( Chad Dimmer) who promptly arrived, assessed the problem, wrote up a concise estimation, and read it over with me to make sure I understood it, and was aware a number o...
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I had an ongoing problem with a leaking upstairs bath tub. Made an appointment for a technician ( Chad Dimmer) who promptly arrived, assessed the problem, wrote up a concise estimation, and read it over with me to make sure I understood it, and was aware a number of holes would need to be cut in the living room ceiling to find, and make the repair.. I subsequently made an appointment to have the problem attended to, at my convenience. Mr. Dimmer arrived on time, made sure the area was covered with a large tarp, and set to work. The space he had to work in was extremely small, and the leak difficult to locate, but he still made an effort to do as little damage to the ceiling as possible. Chad is easy to talk to, very pleasant, and explains things very well. I would not hesitate to recommend Chad and Mr. Rooter Company to my friends.
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By David G. on 11/23/16
Chris was extremely conscientious, polite and nice to deal with. He clearly explained the issues as the job went along and the work needed and billing choices. Not the fault of Chris although the actual problem, a break in our septic line just outside the hous...
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Chris was extremely conscientious, polite and nice to deal with. He clearly explained the issues as the job went along and the work needed and billing choices. Not the fault of Chris although the actual problem, a break in our septic line just outside the house was not identified and rectified. This was due to the difficulty with getting the video line and camera into the septic pipe.. We dug out the area our selves, found where the leak was and it has been repaired. We do not consider the work done a waste as the sump lines needed to be cleaned out. We would recommend Mr. Rooter to others for plumbing work.
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By ANGIE B. on 11/18/16
very professional

By Alen K. on 11/02/16
Thank you so much Chris. Job well done...
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