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By Lance B. on 03/24/20
Andy was very personable, knowledgeable, and quite helpful. He explained what his company offered and how it would be set up throughout the house. He explained everything so that I could understand it. I really appreciated his expertise along with his personalit...
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Andy was very personable, knowledgeable, and quite helpful. He explained what his company offered and how it would be set up throughout the house. He explained everything so that I could understand it. I really appreciated his expertise along with his personality. He is the kind of guy who one would like for a neighbor. We were quite impressed with Andy. We decided to hold off from buying at this time due to the economy. Thanks for sending Andy to our home.
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By Anne P. on 03/20/20
Peter R. performed the annual service on my mini split system this morning. He arrived on time and was a true pleasure to be around. He showed me how to remove, clean and replace the filters in my units. He did a very thorough job!

By John D. on 03/16/20
Peter was extremely professional and knowledgeable. He went beyond the call of duty to explain (and actually program my remote)! He is definitely customer focused. I would highly recommend Peter from Morris Heating & Air Condition

By Nicholas M. on 03/16/20
no comment

By Todd P. on 03/11/20
Peter from Morris Heating and Air Conditioning arrived this morning to service our Air Conditioning system. He arrived on time, was very courteous, and finished promptly. Service people like Peter (and the others from Morris Heating, in the past) are why we will co...
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Peter from Morris Heating and Air Conditioning arrived this morning to service our Air Conditioning system. He arrived on time, was very courteous, and finished promptly. Service people like Peter (and the others from Morris Heating, in the past) are why we will continue to use this company going forward. Up to this year, Morris has only serviced our Air Conditioning system, but going forward we are moving our heating system service to them as well (from another local company). They (Morris H&AC) just seem to get customer service right!
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By Nick B. on 03/06/20
I’d highly recommend morris heating and a/c. From the beginning to the end every person involved in the pricing to installation were amazing! Extremely professional and courteous. They were always on time and got the job done in the time they told me it would take.

By John H. on 03/03/20
I hired Morris after meeting a few times with Andy Previte. He’s very patient and knowledgeable and very good about offering what solution fits best for our needs and budget. I’m very happy we went with Morris over other providers

By Rob A. on 02/23/20
Manny, Cody, Peter and Julin all did a superb job on the install. Chris was terrific in the sales process and advising us on the system to choose. All were thoroughly professional, responsive, punctual, and friendly. Work quality was outstanding. Morris Heating & A...
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Manny, Cody, Peter and Julin all did a superb job on the install. Chris was terrific in the sales process and advising us on the system to choose. All were thoroughly professional, responsive, punctual, and friendly. Work quality was outstanding. Morris Heating & Air Conditioning is among the finest contractors we’ve ever worked with. Highly recommend.
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By Joanne F. on 02/18/20
Peter R showed up promptly and inspected/reviewed my 20 year old furnace. He told us our system was in good condition but would have to be replaced in a few years. I felt he was being honest with us and didn't have an agenda to sell us a new furnace. He was also ve...
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Peter R showed up promptly and inspected/reviewed my 20 year old furnace. He told us our system was in good condition but would have to be replaced in a few years. I felt he was being honest with us and didn't have an agenda to sell us a new furnace. He was also very polite and wore booties in my house.
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By Robert B. on 02/12/20
Andy was very thoughtful and knowledgable giving clear info. He was very patient and easy to understand. Nice representative!

By Barbara S. on 01/26/20
I’ve used Morris for my system maintenance for the last 6 years. Always Excellent service.

By Diane O. on 01/17/20
We started using Morris Heating when we first moved to our home a couple years ago, and everyone who has been to the house has been great. We feel lucky to have found them. We recently had Peter come to help with a problem, and he was fantastic. Peter was determine...
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We started using Morris Heating when we first moved to our home a couple years ago, and everyone who has been to the house has been great. We feel lucky to have found them. We recently had Peter come to help with a problem, and he was fantastic. Peter was determined to find the source of a noise that was coming from our heating vents in the house. The sound was driving us crazy and we were also concerned that maybe something was wrong and would damage the furnace we had installed last spring (installed by Morris - again, amazing service) Peter explained what he was looking for, and once the problem was found to be an old duct issue, he took care to fix with care. His professional, patient, and friendly attitude, combined with his obviously clear understanding of how our entire heating system worked was really great. I also want to add how wonderful Caitlin is - she is the receptionist and is the person who always answers the phone when we call Morris. First, she is great - listens to our questions and really helps us out with scheduling or whatever we need, and is also so patient, kind and follows through with everything. Plus, it is great to have a real person answer rather than just a recording asking you to leave a voicemail and always have to wait for a call back. With Caitlin, if you ever do have to leave a message, we can be sure she will always call back quickly. We are truly happy we found Morris Heating and Air Conditioning. We wholeheartedly recommend them.
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By Kerry P. on 01/16/20
Our heating system died in the middle of winter. Morris had our new system installed, up and running within two days. And it's fantastic. Mike was here within an hour of the fire department leaving and had Chris Z. on his way the next morning to advise me about a ...
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Our heating system died in the middle of winter. Morris had our new system installed, up and running within two days. And it's fantastic. Mike was here within an hour of the fire department leaving and had Chris Z. on his way the next morning to advise me about a replacement. The next day, Manny, Don and Sean were so professional, tidy and pleasant when they installed it. All in all, a wonderful experience with what could have been a nightmare.
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By Susan W. on 01/13/20
This is the first time I have a gas heater. Morris was very prompt in setting up an appointment. Peter was very friendly and did a great job checking my unit.

By Harry & Judy H. on 01/13/20
Very professional .. answered all our questions. Please make him the service individual that inspects every cycle for us

By Peter and Christine J. on 01/11/20
We had four Mitsubishi mini-split ductless units installed inside our home with two Mitsubishi compressors placed outside. Chris set up placement and was our go-to person at Morris with two on site visits. Manny and Mario did the install which took five days. We...
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We had four Mitsubishi mini-split ductless units installed inside our home with two Mitsubishi compressors placed outside. Chris set up placement and was our go-to person at Morris with two on site visits. Manny and Mario did the install which took five days. We received a contract w/ estimate three weeks before the start date, delayed because of our schedule. We communicated with Chris by cell phone, text and email, all responses were prompt and our questions / concerns were all dealt with with professionalism and a high level of expertise. Our discussions revolved around options for different units, location of units and various supply lines inside and outside the house and also scheduling. Chris was totally on the mark with all of these. Mario and Manny were prompt, hardworking, communicative and upbeat. We have had many subcontractors doing work at the house over the years and Manny and Mario did an exemplary job. They even repaired a door to a deck which they used a lot and which I had neglected to fix myself. We are very pleased with the system and can recommend mini-split ductless to our friends and neighbors and can certainly highly recommend Morris to do the job.
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By Sarah S. on 01/11/20
The Morris Team, Zaremba and the installers Kevin, Bobby and John, replaced our broken air source heat pump (ASHP) quickly and smoothly with another, larger ********** multizone unit, They get an overall A for their professionalism, responsiveness and quality. I wi...
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The Morris Team, Zaremba and the installers Kevin, Bobby and John, replaced our broken air source heat pump (ASHP) quickly and smoothly with another, larger ********** multizone unit, They get an overall A for their professionalism, responsiveness and quality. I will continue to recommend them as a good local installer of this new, more efficient was to heat. (and cool, come the next summer hot spells.)
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By Hazel H. on 01/09/20
I am very pleased with the service I received. Morris scheduled the appointment quickly, and Peter R. arrived promptly today for a routine servicing for the old gas furnace I inherited when I bought my house. He was very thorough and professional, explained what he...
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I am very pleased with the service I received. Morris scheduled the appointment quickly, and Peter R. arrived promptly today for a routine servicing for the old gas furnace I inherited when I bought my house. He was very thorough and professional, explained what he was doing and why, including checking supply and return, possible carbon monoxide leakage (thankfully zero), filters, thermostat, and efficiency. As requested, he gave me an overview of the options to consider, since my furnace is 22 years old and will probably need to be replaced sooner rather than later. I was impressed by his enthusiasm and knowledge, and don't hesitate to recommend Morris HVAC.
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By Dave S. on 01/07/20
Steve was punctual and did a thorough review and adjustment on our heating system. He listened to my observations about the way the system has been operating, and explained what he could test and adjust to maximize the performance. We are very pleased with the result!

By Alan & Carol W. on 12/31/19
The tech spent plenty of time doing a great job. He spoke to me at length regarding what he did and what was dirty and what clean. It's comforting to know I can always count un Morris Heating. Al Williams
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978-356-9900

Select any employee to see all their reviews.

Christos N
10 Years
Rating:
145 total reviews!
Manny M
12 Years
Rating:
96 total reviews!
Heather G
Customer Service Rep.
6 Years
Rating:
(102 total reviews)
Caitlin A
Customer Service Rep.
2 Years
Rating:
(26 total reviews)
Mike B
24 Years
Rating:
(91 total reviews)
Steve Z
1 Year
Rating:
(83 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Morris Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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