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By Latoyia C. on 02/05/20
The customer service I have received from the initial call to the service visit has been top notch. I have already inquired about more services I will need in the near future. Dean was awesome. He was very informative, knowledgeable, professional, friendly and effi...
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The customer service I have received from the initial call to the service visit has been top notch. I have already inquired about more services I will need in the near future. Dean was awesome. He was very informative, knowledgeable, professional, friendly and efficient with my time. I will definitely use your services again.
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By Gale P. on 02/03/20
Chase S. was very knowledgeable and friendly. My kitchen sink was stopped up, and he fixed the problem in well under an hour at a very reasonable price. I've know Mitch and his family for years and always recommend his company. Thanks Chase!
By lylia f. on 12/20/19
was very well pleased with ******** service while he was out only recommend him as my service plumber from now on
By Lawerence R. on 12/07/19
(no comment)
By William C. on 11/07/19
Michael S. was professional and personable. He was able to diagnose our problem in a matter of minutes and helped us get our air unit back up and running in no time. We have yet to have a negative experience using Mitch Wright.
By Tonya A. on 10/30/19
Mickey is so often behind the scenes, so don't be surprised if you don't see him. However, he works closely with the technicians and in making sure that every customer is satisfied and any issues are solved. His goal is making the customer happy, and he stands behi...
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Mickey is so often behind the scenes, so don't be surprised if you don't see him. However, he works closely with the technicians and in making sure that every customer is satisfied and any issues are solved. His goal is making the customer happy, and he stands behind his promises. I would never trust anyone other than Mitch Wright Plumbing, Heating, and Air to take care of my home.
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By Tonya A. on 10/30/19
Mickey is so often behind the scenes, so don't be surprised if you don't see him. However, he works closely with the technicians and in making sure that every customer is satisfied and any issues are solved. His goal is making the customer happy, and he stands behi...
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Mickey is so often behind the scenes, so don't be surprised if you don't see him. However, he works closely with the technicians and in making sure that every customer is satisfied and any issues are solved. His goal is making the customer happy, and he stands behind his promises. I would never trust anyone other than Mitch Wright Plumbing, Heating, and Air to take care of my home.
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By Richard H. on 10/28/19
Anytime I have called and used Mitch Wright Plumbing, Heating and Air Conditioning, I have always been very satisfied with their work and professionalism. From the office to the field, their employees are friendly, courteous and stand by their work. I have used all...
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Anytime I have called and used Mitch Wright Plumbing, Heating and Air Conditioning, I have always been very satisfied with their work and professionalism. From the office to the field, their employees are friendly, courteous and stand by their work. I have used all three areas of their expertise offered. Great Job!
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By Richard H. on 10/28/19
Steven was very professional and knowledgeable on the work he performed. He left my yard in great shape. You could hardly tell he had been their. Great Job!
By Donna W. on 10/23/19
Chase S. did a great job servicing our plumbing issues. He quickly diagnosed and corrected two problems we were experiencing. He was very friendly. He represented his company well and won a new customer not only in plumbing services but in HVAC services as well.
By Diane S. on 10/17/19
Matt W. Is very pleasant, thorough and informative.
By Dustin T. on 10/09/19
Mitch Wright Plumbing, Heating, and Air where quick to get out and help with fixing my furnace. They seem to take a lot of pride in customer service and make good recommendations for your situation. The Tech was very knowledgeable and helpful.
By Pamela H. on 10/04/19
Miguel and Isvi are very nice young men. Showed skill, confidence, great manners, and respect. Both were very professional, considerate, courteous, knowledgeable and most of all, hard working. They stayed as long as it took to finish the job. I would recommend ...
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Miguel and Isvi are very nice young men. Showed skill, confidence, great manners, and respect. Both were very professional, considerate, courteous, knowledgeable and most of all, hard working. They stayed as long as it took to finish the job. I would recommend them to others and request them when I need the next project done.
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By Pamela H. on 10/04/19
I recently had a water heater installed, Miguel T. and Isvi T. installed the new one and removed the old one. Couldn't have asked for better service, they were professional, courteous, very polite young men. Did a wonderful job.
By Steven on 10/02/19
Matt W was assigned to me as a Comfort Advisor. His demeanor was outstanding. I am looking at replacing an entire HVAC (2 units) system, and Matt was an absolute pleasure to deal with. There was absolutely no pressure exerted on me with respect to the purchase, and...
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Matt W was assigned to me as a Comfort Advisor. His demeanor was outstanding. I am looking at replacing an entire HVAC (2 units) system, and Matt was an absolute pleasure to deal with. There was absolutely no pressure exerted on me with respect to the purchase, and he was knowledgeable, courteous and extremely professional. Thank you so much for the excellent service Matt!!!
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By Sherri B. on 09/19/19
Michael accurately diagnosed the issue with my unit and promptly fixed it. I'm so appreciative of his knowledge and expertise. He provided excellent customer service and I will ask for him if I need further help. Mitch Wright has a great employee in Michael. Thank you so much! Sherri
By Zhaohong Y. on 09/10/19
Thank you so much! Pierce help us with the new air condition system, and they work very professional. The people was polite explained everything very clearly and the tech did their job very neat and clean. Great job!
By Hugh B. on 09/03/19
They honored my warranty on a re-occurring issue. Very professional and nice.
By Freda L. on 08/21/19
Steven did an excellent job! Was on time. Very knowledgeable!
By Freda L. on 08/21/19
Steven did an excellent job! Very knowledgeable!
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901-795-9044

Select any employee to see all their reviews.

Michael S
12 Years
Rating:
121 total reviews!
Dalton N
Rating:
108 total reviews!
Courtney B
Customer Service Rep.
10 Years
Rating:
(264 total reviews)
Leigh Anne A
Customer Service Rep.
Rating:
(182 total reviews)
Pierce C
Rating:
(77 total reviews)
Chase S
8 Years
Rating:
(75 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Mitch Wright Plumbing Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Mitch Wright Plumbing Heating & Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Chase S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
75 total reviews
I have been around Plumbing my whole life. My father and grandfather were also plumbers. I started a profession in plumbing after I finished college.Our customers are always my top priority. I am a father of two. I look forward to working every day because I truly enjoy plumbing.
By Gale P. on 02/03/20
Chase S. was very knowledgeable and friendly. My kitchen sink was stopped up, and he fixed the problem in well under an hour at a very reasonable price. I've know Mitch and his family for years and always recommend his company. Thanks Chase!
By Hugh B. on 08/15/19
They honored my warranty on a re-occurring issue. Very professional and nice.
By Carlton H. on 05/08/19
Placed a service call when they opened. I was told all plumbing specialists were out on calls and they would have someone as soon as they were available. Courtney called about 12:30 letting me know someone was on the way. Chase showed up a few minutes later and wen...
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Placed a service call when they opened. I was told all plumbing specialists were out on calls and they would have someone as soon as they were available. Courtney called about 12:30 letting me know someone was on the way. Chase showed up a few minutes later and went straight to getting the leak repaired. Chase was very professional, knowledgeable, and honest about everything. We couldn't be happier about the level of service and professionalism of everyone. Would definitely recommend them!
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By JOSEPH T. on 04/26/19
An upstairs shower valve burst and caused my downstairs ceiling to cave in. Everyone at Mitch Wright Plumbing were very courteous and knowledgeable. Jeanette walked me through the process and the steps I would need to take to get my repairs done and Chase is the pl...
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An upstairs shower valve burst and caused my downstairs ceiling to cave in. Everyone at Mitch Wright Plumbing were very courteous and knowledgeable. Jeanette walked me through the process and the steps I would need to take to get my repairs done and Chase is the plumbing GURU! No hidden, inflated, charges or fees, just honest helpful folks!
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By Steven W. on 04/25/19
Chase came along after our hot water heater had blown. He was polite, professional and very courteous. Great job Mitch Wright!!!
By Mark Y. on 04/16/19
Experience was great friendly service made sure everything was clean and back as it was before he started
By Nadine C. on 02/20/19
(no comment)
By BRENDA P. on 02/14/19
Chase S. is easy to work with, explains problem well. Would request again for any future issues
By ELBERT T. on 02/09/19
(no comment)
By Brook L. on 02/06/19
I can’t say enough about the team at Mitch Wright Plumbing. They are on point and any issues I had were taken care of and the staff were all a pleasure to deal with. The ladies on the phone were extremely pleasant and every technician that came to my home was kno...
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I can’t say enough about the team at Mitch Wright Plumbing. They are on point and any issues I had were taken care of and the staff were all a pleasure to deal with. The ladies on the phone were extremely pleasant and every technician that came to my home was knowledgeable, courteous, and very professional. Highly recommend!
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By Roy l. on 02/06/19
Very professional I like that thanks
By CARL S. on 01/10/19
We have used this company for two air conditioning units and a hot water tank. Each time the people that represent this company are very professional, helpful and ready to serve in any way possible. Never had a bad experience with anyone.
By Davi L. on 01/07/19
Very professional. Flexible around my schedule.
By Marsha R. on 01/07/19
I have been using Mitch Wright for my rental property in Memphis. Because I live in Florida, I looked for a company that was professional, reasonable in their prices , honest and reliable. That company is Mitch Wright. They have NEVER disappointed me in any of th...
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I have been using Mitch Wright for my rental property in Memphis. Because I live in Florida, I looked for a company that was professional, reasonable in their prices , honest and reliable. That company is Mitch Wright. They have NEVER disappointed me in any of the jobs they have done for me even when I called them at the last minute. They have never let me down. I highly recommend them.
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By Wanda T. on 01/04/19
Awesome Job from chase, he was quick in diagnosing the problem and solved it quickly. Very professional, we will continue our choice of Mitch Wright
By Tracy T. on 12/14/18
Courtney and Chase were both so helpful. I needed someone to come quickly and they were on it! Courtney was so friendly and helpful on the phone. Chase did a great job and was helpful in answering all our questions. We would definitely recommend Mitch Wright Plumbing!
By John and Fenisha M. on 12/13/18
I have had Mitch Wright company replace my heat and air completely, install premium fire logs in my fire place and now installing a tankless water heater. Pricing? I saw a review thinking they me be a little high.... not the case! Mitch is competitive. Can you find...
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I have had Mitch Wright company replace my heat and air completely, install premium fire logs in my fire place and now installing a tankless water heater. Pricing? I saw a review thinking they me be a little high.... not the case! Mitch is competitive. Can you find it cheaper? Maybe but if you were having brain surgery do you want the cheapest or the best? Mitch and his people have earned my trust, respect and business for a life time!
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By John & Fenisha M. on 12/11/18
I have had Mitch Wright company replace my heat and air completely, install premium fire logs in my fire place and now installing a tankless water heater. Pricing? I saw a review thinking they me be a little high.... not the case! Mitch is competitive. Can you find...
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I have had Mitch Wright company replace my heat and air completely, install premium fire logs in my fire place and now installing a tankless water heater. Pricing? I saw a review thinking they me be a little high.... not the case! Mitch is competitive. Can you find it cheaper? Maybe but if you were having brain surgery do you want the cheapest or the best? Mitch and his people have earned my trust, respect and business for a life time!
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By Claire J. on 12/05/18
I called on a Wednesday morning that my master bathroom toilet was broken. Courtney got with Chase to help me pick out a toilet for him to bring and install that same afternoon!!! It's not only the same day that they responded to my problem, but they installed my t...
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I called on a Wednesday morning that my master bathroom toilet was broken. Courtney got with Chase to help me pick out a toilet for him to bring and install that same afternoon!!! It's not only the same day that they responded to my problem, but they installed my toilet by 3pm on the same day! Thank you SO much for your quick and attentive service!!!
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By Lisa W. on 11/26/18
(no comment)
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