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By Loren W. on 08/11/22
A great experience with Mills Air. Had them drop in for a tune up and inspection. Very Professional with a great attention to detail and in finding an issue, It was clearly explained as well as the options available. Great experience and Travis has a great amount o...
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A great experience with Mills Air. Had them drop in for a tune up and inspection. Very Professional with a great attention to detail and in finding an issue, It was clearly explained as well as the options available. Great experience and Travis has a great amount of knowledge and a down to earth way in how he shares it in order for the technical elements to make clear sense.
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By Evan B. on 08/10/22
Mills Air was top notch. Our service technician, Jay, was excellent. He was very polite and professional and kept us informed while he was working on our system. We will definitely use Mills Air again in the future and we hope to see Jay again soon!

By Will M. on 08/07/22
First off, the technician was awesome. This is a direct complaint against Mills Air. You quoted me $89.00. You charged me $304.00. Bait and switch. You LIED! When I paid you 10K for the unit 2 years ago, what did you lie about then? Also, I want my 5% discou...
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First off, the technician was awesome. This is a direct complaint against Mills Air. You quoted me $89.00. You charged me $304.00. Bait and switch. You LIED! When I paid you 10K for the unit 2 years ago, what did you lie about then? Also, I want my 5% discount, for having the service sticker affixed. You want to be petty? I'll be petty, too. I'm going to bad mouth your company, like it's my full time job. You just messed with the wrong consumer. You're nearly as bad as funeral directors, taking advantage of people. Like I was going to tell you "Oh, just forget it." Your company is as slimy as they come...
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By Scott g. on 08/05/22
Dan Arnold is The Man! Mills air is a quality company. Awesome service!

By Gary W. on 08/04/22
The recent service call made by Gary, was a very satisfying experience. He was knowledgeable, pleasant and helpful. Would gladly recommend. Office staff was professional.

By Virginia A. on 08/02/22
Alex is terrific; fast, reliable, and answers all questions completely.

By Srini A. on 07/31/22
no comment

By Jannette P. on 07/30/22
the worker who came here was the best. he explained everything. he was polite. he told my son how to keep up with it.

By Steven Z. on 07/27/22
Used for annual service and install of I wave ionizers. Did a very nice job.

By Lisa M. on 07/22/22
Always on time , courteous and professional!

By Dennis P. on 07/21/22
Very informative and professional

By Teresa E. on 07/21/22
Always professional. Prices are reasonable and they keep my units in good shape

By Michael M. on 07/20/22
Jose provided excellent service. He was on time, very courteous, diagnosed the problem right away, made repairs and was very professional. I would highly recommend him for care and maintenance of your AC system.

By Melissa D. on 07/18/22
Lisa answered my call to schedule service late on a Sunday afternoon. We had a very nice chat while she looked up my information and confirmed that what I needed would be covered under warranty. She then scheduled me for a time slot that would work with my schedule...
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Lisa answered my call to schedule service late on a Sunday afternoon. We had a very nice chat while she looked up my information and confirmed that what I needed would be covered under warranty. She then scheduled me for a time slot that would work with my schedule. Lisa was great and I hope when I call for service the next time that I get to chat with her again!
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By Eddie S. on 07/18/22
First of all, I was never the type to buy an extended warranty for anything because of all the horror stories I've heard about companies always having excuses as to why the part that is defective isn't ever covered on said warranty. Well Mills Air has changed my th...
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First of all, I was never the type to buy an extended warranty for anything because of all the horror stories I've heard about companies always having excuses as to why the part that is defective isn't ever covered on said warranty. Well Mills Air has changed my thinking on that. I purchased an extended parts and labor warranty from them several years ago and am happy to report all the issues I have had to date (there have been many) have been covered no questions asked. Let's face it we live in Florida and our AC systems run 24/7 in the summer. Do yourself a favor and call Mills air about their extended warranties it will save you a ton of money in the long run. My latest issue was diagnosed by Stive D in about 2 minuets. After he made the repair he checked both units while he was here on a Sunday no less and was out the door and it didn't cost me a dime. Most companies will charge $100.00 or more just to show up. i highly recommend them for all you AC/ heater needs
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By Sean N. on 07/18/22
Jason was honest and saved me money Thank You Jason.

By Jodi Z. on 07/16/22
This is the second time Dan from Mills Air has helped us. He is so helpful and explains everything because as a homeowner, I want to understand things. He is very patient and I really appreciate his service. Thank you Mills Air. You have a customer fir life because of Dan!

By David M. on 07/16/22
I went with Mills Air after my AC went down in the middle of July. I called 5 companies and Mills not only could come out the soonest (the next day), but they also had the best diagnostic charge. I scheduled an appointment for the following day and they arrived whe...
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I went with Mills Air after my AC went down in the middle of July. I called 5 companies and Mills not only could come out the soonest (the next day), but they also had the best diagnostic charge. I scheduled an appointment for the following day and they arrived when they said they would. Tech Dan came out and was excellent! All along the way he went over what he was fixing and what potentially could be wrong with the unit. Dan was on time, personable, and very knowledgable in HVAC. Some other techs at the end of the day on a weekend might just swap out the capacitor and roll on without doing anything else. Dan took the time to check the refrigerant charge to make sure I was good before he left. I also like the fact that if anything happens or I have any more AC issues, they will come out within 30 days and waive the diagnostic charge. I don't know if every company in the industry does this but it was nice to know they would be back in the event I had another issue. All in all I was satisfied with Mills Air and wouldn't hesitate to call them again for all my AC needs. Thanks Mills Air and thanks Jim Colbert for recommending them on your show.
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By Alagappan A. on 07/15/22
Very good & quick service. Technician was very knowledgeable, very courteous as well

By Kevin P. on 07/14/22
Gary arrived within the scheduled window. He was personable and kept me in the loop during the repair. He found the problem quickly and made the repair. He also checked the system for any other issues and explained each step as he went along. I’m hoping I don’t...
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Gary arrived within the scheduled window. He was personable and kept me in the loop during the repair. He found the problem quickly and made the repair. He also checked the system for any other issues and explained each step as he went along. I’m hoping I don’t need repair again anytime soon, but if I do, Gary S. Is the tech I would request.
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Select any employee to see all their reviews.

Travis P
4 Years
Rating:
220 total reviews!
Jay J
7 Years
Rating:
94 total reviews!
Ryan L
Rating:
(50 total reviews)
Jason B
Rating:
(49 total reviews)
Patrick D
Rating:
(25 total reviews)
Dan A
Rating:
(11 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Mills Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Mills Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jay J has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
94 total reviews
I am a 25 year Veteran. After retiring, I decided to go back to school for HVAC to stay busy. I really enjoy making people's lives a little better and like to keep them comfortable and healty.
By Evan B. on 08/10/22
Mills Air was top notch. Our service technician, Jay, was excellent. He was very polite and professional and kept us informed while he was working on our system. We will definitely use Mills Air again in the future and we hope to see Jay again soon!

By Stephen T. on 04/18/22
Jay is an excellent technician. His wonderful personality and professional workmanship are a reflection of the type of business I look for when having work performed at my home. Good job Jay. Thank you!

By Cynthia H. on 04/07/22
Fan was running but no cool air. Tech found something broken and that was causing the outside fan to trip the breaker. He fixed it quickly, and since it was under warranty, there was no charge. We now have cool air again'

By Tariq A. on 02/21/22
I scheduled the annual maintenance, the technician's goal was not to provide me with the service but to to sale me additional products. He showed me some spots on the handler, I asked what that was, he said what do you think it is? I asked if it was black mold. He ...
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I scheduled the annual maintenance, the technician's goal was not to provide me with the service but to to sale me additional products. He showed me some spots on the handler, I asked what that was, he said what do you think it is? I asked if it was black mold. He said we are not allowed to call it that. I asked what do you call it? He said growth and eluded to it being black mold without saying Black mold. His solution is to install UV lights at $1,000.00 for 2 lights or $1,600.00 for 4 lights. No other solution was offered. Knowing there is a cleaning solution that could be applied, I declined the offer. He went outside then to his truck and came back with 2 small boxes. He said your Capacitor might need replacing. I asked why? Might? He said I can't tell how long it will last. I asked would it be a month? Tomorrow? 6 Months? he said I don't know. I asked why do you want to replace it then, he said so it doesn't die. I asked how much, he replied $260.00. I said no thank you I will worry about it when the time comes. The AC starts just fine, never heard it struggle. He then did what he did. He did not look at the filter or replace it like other companies do. Did not give me a bill of health. He was in and out within 25 minutes including the chatter. Very disappointing experience.
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By Carlos Renne S. on 02/17/22
no comment

By Veronica L. on 06/07/21
Jay did a great job! They are always on time and efficient in what they do. I recommend Mills Air!

By Robert F. on 04/05/21
Always courteous and on time. Never have to worry about them trying to nickel and dime me and or lie to me about issues like the previous two companies I fired for doing so. As well, always quick to respond to any requests via phone or email.

By Robert F. on 04/01/21
no comment

By Kelly F. on 03/26/21
Couldn't be more pleased with the service received from Mills Air and their great field service staff like Jay. It was Jay who brought to my attention the Platinum PCO UV System. Since installing it into my air conditioning unit the air quality in my home greatl...
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Couldn't be more pleased with the service received from Mills Air and their great field service staff like Jay. It was Jay who brought to my attention the Platinum PCO UV System. Since installing it into my air conditioning unit the air quality in my home greatly improved. No more dusting almost every other day, no more allergy problems in my house! Couldn't be happier with Jay's quality of service and going the extra mile to ensure customers are aware of improvements available for their AC system. Thanks again Jay!
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By George R. on 03/13/21
Great service

By Sean M. on 02/15/21
Jay was ontime,very professional and courteous. Yet, another reason to use Mills Air

By Richard R. on 01/27/21
Great job by Josh. Kept at it until problem was solved and kept me informed along the way. Very courteous

By Margaret M. on 10/13/20
Arrived on time, replaced parts needed quickly and professionally. Very knowledgeable about this system.

By Melvin N. on 09/30/20
Perfect service. Jay was very informative, knowledgeable and polite. Great service

By Stephen I. on 09/30/20
no comment

By Andrew H. on 09/21/20
I have been using Mills for my AC Service since my house was built 20 years ago. Very impressed with their response time and the service I have been receiving from Jay - he has serviced my AC on more than one occasion

By Annette D F. on 09/14/20
no comment

By Scott R. on 08/27/20
Jay was great. Very professional and courteous. Thanks Jay.

By Bill M. on 08/20/20
Jay had a very professional demeanor and appearance, called ahead to let me know he was on his way and took the time to explain what he was doing and the UV light system they offer and its advantages. Will be having Jay install it in the near future

By Betty P. on 08/19/20
Professional. Provided understandable details. Showed me the actual parts and buildup.
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