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By Loren W. on 08/11/22
A great experience with Mills Air. Had them drop in for a tune up and inspection. Very Professional with a great attention to detail and in finding an issue, It was clearly explained as well as the options available. Great experience and Travis has a great amount o...
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A great experience with Mills Air. Had them drop in for a tune up and inspection. Very Professional with a great attention to detail and in finding an issue, It was clearly explained as well as the options available. Great experience and Travis has a great amount of knowledge and a down to earth way in how he shares it in order for the technical elements to make clear sense.
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By Evan B. on 08/10/22
Mills Air was top notch. Our service technician, Jay, was excellent. He was very polite and professional and kept us informed while he was working on our system. We will definitely use Mills Air again in the future and we hope to see Jay again soon!

By Will M. on 08/07/22
First off, the technician was awesome. This is a direct complaint against Mills Air. You quoted me $89.00. You charged me $304.00. Bait and switch. You LIED! When I paid you 10K for the unit 2 years ago, what did you lie about then? Also, I want my 5% discou...
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First off, the technician was awesome. This is a direct complaint against Mills Air. You quoted me $89.00. You charged me $304.00. Bait and switch. You LIED! When I paid you 10K for the unit 2 years ago, what did you lie about then? Also, I want my 5% discount, for having the service sticker affixed. You want to be petty? I'll be petty, too. I'm going to bad mouth your company, like it's my full time job. You just messed with the wrong consumer. You're nearly as bad as funeral directors, taking advantage of people. Like I was going to tell you "Oh, just forget it." Your company is as slimy as they come...
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By Scott g. on 08/05/22
Dan Arnold is The Man! Mills air is a quality company. Awesome service!

By Gary W. on 08/04/22
The recent service call made by Gary, was a very satisfying experience. He was knowledgeable, pleasant and helpful. Would gladly recommend. Office staff was professional.

By Virginia A. on 08/02/22
Alex is terrific; fast, reliable, and answers all questions completely.

By Srini A. on 07/31/22
no comment

By Jannette P. on 07/30/22
the worker who came here was the best. he explained everything. he was polite. he told my son how to keep up with it.

By Steven Z. on 07/27/22
Used for annual service and install of I wave ionizers. Did a very nice job.

By Lisa M. on 07/22/22
Always on time , courteous and professional!

By Dennis P. on 07/21/22
Very informative and professional

By Teresa E. on 07/21/22
Always professional. Prices are reasonable and they keep my units in good shape

By Michael M. on 07/20/22
Jose provided excellent service. He was on time, very courteous, diagnosed the problem right away, made repairs and was very professional. I would highly recommend him for care and maintenance of your AC system.

By Melissa D. on 07/18/22
Lisa answered my call to schedule service late on a Sunday afternoon. We had a very nice chat while she looked up my information and confirmed that what I needed would be covered under warranty. She then scheduled me for a time slot that would work with my schedule...
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Lisa answered my call to schedule service late on a Sunday afternoon. We had a very nice chat while she looked up my information and confirmed that what I needed would be covered under warranty. She then scheduled me for a time slot that would work with my schedule. Lisa was great and I hope when I call for service the next time that I get to chat with her again!
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By Eddie S. on 07/18/22
First of all, I was never the type to buy an extended warranty for anything because of all the horror stories I've heard about companies always having excuses as to why the part that is defective isn't ever covered on said warranty. Well Mills Air has changed my th...
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First of all, I was never the type to buy an extended warranty for anything because of all the horror stories I've heard about companies always having excuses as to why the part that is defective isn't ever covered on said warranty. Well Mills Air has changed my thinking on that. I purchased an extended parts and labor warranty from them several years ago and am happy to report all the issues I have had to date (there have been many) have been covered no questions asked. Let's face it we live in Florida and our AC systems run 24/7 in the summer. Do yourself a favor and call Mills air about their extended warranties it will save you a ton of money in the long run. My latest issue was diagnosed by Stive D in about 2 minuets. After he made the repair he checked both units while he was here on a Sunday no less and was out the door and it didn't cost me a dime. Most companies will charge $100.00 or more just to show up. i highly recommend them for all you AC/ heater needs
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By Sean N. on 07/18/22
Jason was honest and saved me money Thank You Jason.

By Jodi Z. on 07/16/22
This is the second time Dan from Mills Air has helped us. He is so helpful and explains everything because as a homeowner, I want to understand things. He is very patient and I really appreciate his service. Thank you Mills Air. You have a customer fir life because of Dan!

By David M. on 07/16/22
I went with Mills Air after my AC went down in the middle of July. I called 5 companies and Mills not only could come out the soonest (the next day), but they also had the best diagnostic charge. I scheduled an appointment for the following day and they arrived whe...
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I went with Mills Air after my AC went down in the middle of July. I called 5 companies and Mills not only could come out the soonest (the next day), but they also had the best diagnostic charge. I scheduled an appointment for the following day and they arrived when they said they would. Tech Dan came out and was excellent! All along the way he went over what he was fixing and what potentially could be wrong with the unit. Dan was on time, personable, and very knowledgable in HVAC. Some other techs at the end of the day on a weekend might just swap out the capacitor and roll on without doing anything else. Dan took the time to check the refrigerant charge to make sure I was good before he left. I also like the fact that if anything happens or I have any more AC issues, they will come out within 30 days and waive the diagnostic charge. I don't know if every company in the industry does this but it was nice to know they would be back in the event I had another issue. All in all I was satisfied with Mills Air and wouldn't hesitate to call them again for all my AC needs. Thanks Mills Air and thanks Jim Colbert for recommending them on your show.
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By Alagappan A. on 07/15/22
Very good & quick service. Technician was very knowledgeable, very courteous as well

By Kevin P. on 07/14/22
Gary arrived within the scheduled window. He was personable and kept me in the loop during the repair. He found the problem quickly and made the repair. He also checked the system for any other issues and explained each step as he went along. I’m hoping I don’t...
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Gary arrived within the scheduled window. He was personable and kept me in the loop during the repair. He found the problem quickly and made the repair. He also checked the system for any other issues and explained each step as he went along. I’m hoping I don’t need repair again anytime soon, but if I do, Gary S. Is the tech I would request.
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Select any employee to see all their reviews.

Travis P
4 Years
Rating:
220 total reviews!
Jay J
7 Years
Rating:
94 total reviews!
Ryan L
Rating:
(50 total reviews)
Jason B
Rating:
(49 total reviews)
Patrick D
Rating:
(25 total reviews)
Dan A
Rating:
(11 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Mills Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Mills Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jason B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
49 total reviews
By Sean N. on 07/18/22
Jason was honest and saved me money Thank You Jason.

By Greg on 07/04/22
Jason was an excellent technician. He was knowledgeable. Very quick. And had a great disposition. I'll will definitely use your service in the future. Thanks

By Chris Q. on 06/28/22
no comment

By Mary M. on 06/17/22
Had another great experience with Mills. We’ve been using Mills for over 12 years and they are honest and consistent. Today Jason delivered professional service- walked us through the issue on why our unit was not cooling and had us up and running in no time. Thanks Mills!

By ted k. on 05/10/22
no comment

By John K. on 04/18/22
We called Mills Air and for the first time ever for anything service across the board the Tech, Jason, showed up early. Jason was too notch and encourage anyone needing service to request Jason - he was awesome to work worth. Very professional, knowledgeable and e...
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We called Mills Air and for the first time ever for anything service across the board the Tech, Jason, showed up early. Jason was too notch and encourage anyone needing service to request Jason - he was awesome to work worth. Very professional, knowledgeable and explained everything to me every step of the way. I would highly recommend Jason to anyone. Thanks for the help!
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By dieunite on 04/09/22
no comment

By Ricardo F. on 03/29/22
Jason great and work and shorter then expected time frame, very informative.

By Mary C. on 03/03/22
Mills Air Inc. was able to send out a technician the same day I called for service. The technician explained the problem and showed me how to maintain the drainage system on my central a/c. Always very professional and knowledgeable service technicians.

By Mary C. on 03/03/22
Mills Air Inc. was able to send out a technician the same day I called for service. The technician explained the problem and showed me how to maintain the drainage system on my central a/c. Always very professional and knowledgeable service technicians.

By Robert D. on 02/16/22
Fixed mold issue. Installed UV Light.

By Tj m. on 02/03/22
very happy with service, tech was very pleasant and thorough

By Chris K. on 01/20/22
Not sure where to send this because I only have 2 email addresses but... I want to let you know Brittany Burger is amazing. She has been a lifesaver and has gone out of her way to help me with a difficult issue. Please give her all the recognition she deserves! B...
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Not sure where to send this because I only have 2 email addresses but... I want to let you know Brittany Burger is amazing. She has been a lifesaver and has gone out of her way to help me with a difficult issue. Please give her all the recognition she deserves! Brittany has been a lifesaver. I had an issue and she addressed it quickly and efficiently. This was the first time I really felt like someone listened to my problems and evaluated my situation. I want to make sure she gets recognized. In addition - Jason the tech was awesome as well. he took time to explain the situation and then fixed it next day. Keep up the good work! -Chris
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By Ben T. on 01/18/22
Excellent service, they installed my AC and wS very happy for the professionalism and now they're doing the maintenance, they are very good and I recommend it, Jason was very professional and very knowledgeable about the service he was bringing in to us. Thank yo...
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Excellent service, they installed my AC and wS very happy for the professionalism and now they're doing the maintenance, they are very good and I recommend it, Jason was very professional and very knowledgeable about the service he was bringing in to us. Thank you Jason and Mills Air Inc. Ben
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By Rachel K. on 12/16/21
no comment

By Gilbert W. on 11/29/21
Very professional and expeditious service.

By Richard S. on 10/27/21
Mills came out today 10/27/21 to do our annual service maintenance. Immediately after he left my daughter told me that the AC was out upstairs, I thought maybe it was going to come back on and it was out for just a little bit, 6 hours later the AC is still out. It ...
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Mills came out today 10/27/21 to do our annual service maintenance. Immediately after he left my daughter told me that the AC was out upstairs, I thought maybe it was going to come back on and it was out for just a little bit, 6 hours later the AC is still out. It is now 90degrees in my house and I have all 4 of my kids that sleep upstairs. There is no way they can sleep upstairs in 90degree weather. I have no clue what the technician did but he screwed up our AC. I then call the customer service line and a rude gentleman answers the phone. Was absolutely no help kept trying to rush me off of the phone. Absolutely terrible customer service people like him would be the reason to never use a company like this again. It’s absolutely a shame. To come out here do something to my AC for it to not work, then when you call to deal with a rude disrespectful customer service rep. I would give 0 stars. But I’ll give 1 star for the nice lady who tried to help out after him. Other than that. Terrible experience don’t ever want to use this company again
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By William R. on 10/19/21
Excellent customer service. Very responsive from Leslie McKenzie (inside) to the service techs (Lucas and Jason).

By Alice R. on 07/07/21
Jason is a great asset to your company. He is professional, knowledgeable, and explained what he was doing while he was doing it and answered all my questions.

By Kevin K. on 07/06/21
Jason is very knowledgeable about our system. He discusses options with me and allows us to make decisions and test options before committing to major changes.
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