I called Michael's Plumbing after experiencing a sewer drainage problem with in my guest house. They were extremely fast (sent someone out within an hour without any emergency charges), and Ariel spent a long time diagnosing the problem. While the charge for a sewer unblocking was a bit high ($500), and it ultimately didn't fix the problem, Ariel was extremely diligent towards working with me to find a solution and interface with the city. He followed up both mornings after the visit with a phone call, and even came back for free to cam/snake the new cleanout put in by the city the next day after service. I am still in the process of selecting someone to do a sewer line replacement, but I would not hesitate to hire Michael's Plumbing (and Ariel specifically) again.
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Last weekend my water heater broke and I had water running through my garage and soaking the boxes that are there. I called the company that installed it but there was no response. When I called Michael's Plumbing on Sunday morning, the receptionist returned my call immediately. She told me there was a technician on another job and he would come to me next. He arrived, shut off the water and explained my options. I decided to purchase a new one and he had it available on the truck. He was able to remove the old water heater and install the new one in a short time. He answered all of my questions and explained maintenance on the new one. I have already recommended Michael's Plumbing of Central Florida to one of my neighbors and would definitely recommend them for any plumbing issues you may face. I will call them for any other plumbing problems in the future. Thank you for great service! John Myers was my technician. He was very personable and had me turn on all the faucets to get the air out of the system and to be sure that I was happy with the temperature of the hot water. Thanks John for great service!
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We were very impressed with the service we recieved. Mike Reynolds played a big part in our obtaining fast and efficient service. John Myers was our techinian that did the installation and he was courteous, did a nice installation job plus cleaned up after the job. We will recommend this company to others
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Both Ruth and Jim P**** where very kind to me when I reached out to them with my problem. Jim got right to work and fixed the problem and reassured me that my plumbing issue was taken care of. The company is reliable and willing to help. Thank goodness I called them. Rating 5 stars if not better!
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We had originally went with another Major Plumbing Company. The first person they sent came totally unprepared to do anything. I asked them of they had brought a camera with him. His response was, did you request one? As if the customer is supposed to tell THEM what to bring. He called the office and asked when a service tech could come with a camera. They said not until the next day! Then be looked at where he was supposed to go and said I don't know why they sent me here, they know I suffer from anxiety issues in right places. The next day I called them and asked if they were still coming. They said yes and that the technition would call about 30 minutes out. I told them that was a lie because they didn't the day before. About 10 minutes later the technition called and said he was 30 minutes away. An hour and a half went by and they still had not showed up. I called them and cancelled them. I then called Michael's they said they would be out the next day. When they arrived, they had all tbe equipment needed for any circumstance they would find. The technition Ariel was very professional and courtious. He imediately discovered the problem and fixed it at less than half the price of the first companies quoted price. I've done the leg work for you so the next time you need quick reliable and professional plumbing service needed at great prices, call Michael's.
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