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By Francine G. on 08/21/18
Steve S. came to my home for a plumbing issue. He was very prompt, professional, knowledgeable and skillful. He resolved the problem and thoroughly explained what was going on. We would be happy to have him back!

By Clara T. on 08/10/18
Got bids from several companies and Michael and son was the best. Service provided by Marcus was great. He and his support guy put in the heating and air system, showed my husband and I how to operate it and cleaned up to boot. Would definitely recommend this compa...
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Got bids from several companies and Michael and son was the best. Service provided by Marcus was great. He and his support guy put in the heating and air system, showed my husband and I how to operate it and cleaned up to boot. Would definitely recommend this company. Hopefully this system will work as efficiently as our old one 18yrs without any issue just a little maintenance.
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By Stephen R. on 08/07/18
Jeremy provided service on two(2) different occasions. He is very personal and professional. He was always on time and would explain each action taken. His explanations were easily understood. He represents your company and himself in a very positive manner. He is ...
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Jeremy provided service on two(2) different occasions. He is very personal and professional. He was always on time and would explain each action taken. His explanations were easily understood. He represents your company and himself in a very positive manner. He is always welcome in our home. Additionally it is important B&G Home Improvement Jess who also completed repairs to our wood floors for the same two(2) jobs be acknowledged in his professional and personal demeanor.
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By Alison T. on 07/23/18
Tabitha called to let me know she was on her way. She arrived promptly and after I showed her the 2 issues we had she quoted the prices and went to work. Was very professional and explained what had to be done, and she did it in good time. And I imagine left both a...
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Tabitha called to let me know she was on her way. She arrived promptly and after I showed her the 2 issues we had she quoted the prices and went to work. Was very professional and explained what had to be done, and she did it in good time. And I imagine left both areas cleaner than they were when she arrived. Very happy with the service Tabitha provided and wouldn't hesitate to have her return.
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By Pamela J M. on 07/02/18
Amazing service.

By Stephen H. on 06/13/18
Lavar Hyman fixed our problem with a brand new thermostat, covered by our plan. He was friendly, knowledgeable and efficient. He is a value asset for Michael and Son, and as it turned out, for us too! Steve Hydrick

By Mary on 05/24/18
Matthew came right on time. Professional and friendly. He knew what was wrong the minute he came up the driveway. Now that's impressive! He explained different scenarios of how we could make the repairs. After repairs were made he greeted my dog Bear. We talked a ...
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Matthew came right on time. Professional and friendly. He knew what was wrong the minute he came up the driveway. Now that's impressive! He explained different scenarios of how we could make the repairs. After repairs were made he greeted my dog Bear. We talked a few minutes and I learned he had a dog too. I would recommend Matt to anyone who is looking for a plumber. If in future, I need a plumber I'll call Michael & Sons associate. Matt will be my first call.
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By Jeff D. on 05/21/18
Cody called ahead to provide an arrival time and arrived to the minute. He listened to our problem and quickly diagnosed then repaired the fault. He double checked the electrical circuit for any related problems. Cody then quickly checked our electrical panel f...
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Cody called ahead to provide an arrival time and arrived to the minute. He listened to our problem and quickly diagnosed then repaired the fault. He double checked the electrical circuit for any related problems. Cody then quickly checked our electrical panel for any additional faults. He has become our go to guy for electrical issues! I am very happy with his work and how Michael & Sons took care of our problem.
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By Alison L. on 05/21/18
The techs were great! They were very friendly and good with my kids running around while they worked.

By Shane R. on 05/18/18
Todd A was prompt, curteous and informative in diagnosing and repairing our HVAC system. He worked with us very well in scheduling his repair at our convenience and worked efficiently to complete the job. Excellent technician!

By Scott D. on 05/18/18
Was very friendly, and helpful. He fixed the problem quickly and extremely knowledgeable! We will request him in the future!

By Gary N. on 05/17/18
Cameron O with Michael and Son was very professional on both visits for a water heater service call and subsequent replacement. On the service call, he quickly diagnosed my issue with the heater. Being a Saturday afternnon, I would have to wait until the next week ...
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Cameron O with Michael and Son was very professional on both visits for a water heater service call and subsequent replacement. On the service call, he quickly diagnosed my issue with the heater. Being a Saturday afternnon, I would have to wait until the next week for the repairs, but he fully explained my options and scheduled the followon appointment for a replacement heater. He was prompt for my replacement appointment and both he and his co-worker were courteous and professional. The removal and replacement of the heater was quickly completed, work area cleaned up and I was fully informed of the work accomplished. Highly recommeneded for your plumbing needs!
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By Reta C D. on 05/17/18
I was very impressed with the competence and help. Louis was very polite and explained everything he was doing.

By Diane D. on 05/17/18
We were very pleased with Michael & Son (Norfolk) as they were responsive, professional and thorough. Matthew B was particularly helpful and provided complete details of the required repairs then executed those repairs in a timely manner. Thank you.

By Tammy T. on 05/14/18
Todd was the best. He explained how my coils worked and when they need cleaning which I was concerned about but it turned out that my pressures were good and they did not need cleaning. he also told me about a reusable filter which I plan to purchase rather then ...
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Todd was the best. He explained how my coils worked and when they need cleaning which I was concerned about but it turned out that my pressures were good and they did not need cleaning. he also told me about a reusable filter which I plan to purchase rather then spend $21 every month. Thanks Todd!
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By Viola V. on 05/14/18
Matthew B. (plumber) provided excellent service. Very polite and forthright, communicated each step. Problem-solved along the way and left the work space clean.

By Sandy B. on 05/10/18
Phillip is very friendly, professional, and knowledgeable technician. He explained everything that he doing as he cleaned my dryer vent. He work efficiently and explained the importance of getting the ducts cleaned in my home since this had not been done since 2...
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Phillip is very friendly, professional, and knowledgeable technician. He explained everything that he doing as he cleaned my dryer vent. He work efficiently and explained the importance of getting the ducts cleaned in my home since this had not been done since 2012. I felt that this was something I would certainly get done. Very intelligent young man with a great sense of humor! Sandy Boatwright
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By Sandy B. on 05/10/18
Matt Barton did my plumbing inspection this week. He was very professional, friendly, and worked with efficiency as he checked each location for water leaks, calcification, etc. He made one recommendation and explained how building codes influence what changes ne...
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Matt Barton did my plumbing inspection this week. He was very professional, friendly, and worked with efficiency as he checked each location for water leaks, calcification, etc. He made one recommendation and explained how building codes influence what changes needed to made in some older homes to bring them up to code. Very intelligent and knowledgeable! Sandy Boatwright
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By Kirk M. on 05/09/18
Drew Gage recently installed a tankless water heater at our house. Drew was a very knowledge and very efficient plumber. He translating everything he did for a non-plumber to understand. As a former Navy Chief Engineer with plumbers working for me, I rate Drew at t...
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Drew Gage recently installed a tankless water heater at our house. Drew was a very knowledge and very efficient plumber. He translating everything he did for a non-plumber to understand. As a former Navy Chief Engineer with plumbers working for me, I rate Drew at the top of the list of all plumbers I have known. I would welcome Drew back at my house for any plumbing I needed.
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By Frank M. on 05/09/18
Very professional and very thorough
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Select any employee to see all their reviews.

Matthew P
Rating:
75 total reviews!
Leon P
Rating:
40 total reviews!
Sam A
1 Year
Rating:
(37 total reviews)
Steven S
Rating:
(32 total reviews)
Bryan A
Rating:
(32 total reviews)
Todd A
Rating:
(29 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Michael & Son Norfolk has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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