By Maurina H. on 09/20/19
No Comment

By Kelly O. on 09/19/19
Had Kyle at our home to check our electric. VERY polite and gave us great information. Also made my 7 year old feel confident we were safe. Would recommend

By Ktherine Meske - Brittny Springs A. on 09/17/19
Prompt, friendly, and was able to identify and fix issue

By Sue W. on 09/13/19
I was very pleased with the work crew sent out to fix my waterline leak. Right away I felt confident in their ability to handle the job. Leaks are bad, but I felt good about having the right people for the job.

By Sue W. on 09/12/19
These guys were great. After I found a water leak in my front yard. American Water came out and through them McHales answered the call after 2 other plumbers couldn’t fulfill the dispatch. Marty came out same day, understood the situation, and proceeded to coordi...
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These guys were great. After I found a water leak in my front yard. American Water came out and through them McHales answered the call after 2 other plumbers couldn’t fulfill the dispatch. Marty came out same day, understood the situation, and proceeded to coordinated people needed for leak detection, utilities for digging, and inspections. It’s a process, but I felt like I got white glove treatment. I live in Rose Hollow, and like many condo neighborhoods in the area, our utilities are kinda too close together to use machinery safely. Access to the leak had to be dug out by hand. Marty, Kenny, and Jim brought plywood and tarps to protect the surrounding area, carefully dug up the grass, and dug at least 5’ down to make the repair. Turned out the whole repair was covered under my AWR insurance. I was so relieved Marty handled all the people, approvals and dispatches, and that McHales billed AWR directly - no paperwork or phone calls! Marty has a great personality and a good way of explaining things that made me feel confident from the get go. Because my water had to be turned off, he made me feel he was doing everything possible to line things up to get my water back on. I was very satisfied with the job they did.
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By Patrick K. on 09/12/19
Hired McHales for several plumbing issues in my home. Mark K performed the work in a professional and timely manner. Couldn't be happier with the results! Definitely will call McHales in the future.

By Denise D. on 09/11/19
Marty, Kenny and Nick were kind, courteous and determined to fix my leak, no matter what it took... Those men deserve a raise for sure!

By Denise D. on 09/11/19
Marty, Kenny and Nick are my guardian angels! After dealing with an outside pipe leak for two weeks and two previous plumbers, they arrived this morning ready to work. After a tough morning of digging wet, heavy dirt and a call to a second line company,(the first...
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Marty, Kenny and Nick are my guardian angels! After dealing with an outside pipe leak for two weeks and two previous plumbers, they arrived this morning ready to work. After a tough morning of digging wet, heavy dirt and a call to a second line company,(the first line company was off by 6ft.!) the leak was found and fixed! Thank you to Marty, Kenny and Nick for your determination in fixing this leak TODAY! McHale's is my plumber for LIFE! One, very HAPPY customer for sure!!
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By Elaine P. on 09/03/19
I've used McHale's quite a few times and I've always been very pleased with their work. Most recently we received a quote for a sewer line from a very popular plumbing company which I thought was high. We had McHale's out and their price was less than half of the p...
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I've used McHale's quite a few times and I've always been very pleased with their work. Most recently we received a quote for a sewer line from a very popular plumbing company which I thought was high. We had McHale's out and their price was less than half of the previous estimate. They were able to do the job quickly and were very easy to work with.
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By Brad B. on 08/30/19
On time, competent, helpful and customer friendly. I couldn't have asked for better.

By Brad B. on 08/30/19
No comment

By Brad B. on 08/30/19
No comment

By Rhet L. on 08/28/19
I called out McHale's for a AC issue and was very pleased with the service. Pat H. Was polite, informed and resolved my issue. He even put shoe covers on when he came in! I would definitely call again for any issues in the future.

By Minkyung R. on 08/28/19
Kyle did a great job! I really appreciate it.

By Douglas Kathy B. on 08/26/19
You have completed three jobs recently within 4 months and all have pleased us: new sewer pipe to street; new gas furnace and A/C unit and Bathroom redesign and upgrade, for a price of about $43,000. Thank goodness we could afford the repairs and upgrades. This is...
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You have completed three jobs recently within 4 months and all have pleased us: new sewer pipe to street; new gas furnace and A/C unit and Bathroom redesign and upgrade, for a price of about $43,000. Thank goodness we could afford the repairs and upgrades. This is the largest repair/Upgrade in our 40 some years at this address. You did a masterful and professional job. We recommend you to friends and acquaintances without reservations.
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By Douglas Kathy B. on 08/26/19
You did a professional and wonderful job. We love the design, colors and fixtures. Your help in design was "4 aces". And the installed craftsman so encouraging and perfect from a contractor!! Doug B.

By Sally P. on 08/23/19
Mark did a great job, was helpful and informative.

By Michael & Meredith S. on 08/22/19
My A/C stopped working in the middle of a heat wave. They got here within 3 1/2 hours of our first phone call. Pat was very knowledgeable and very patient (he answered every question). His diagnosis of the problem was spot on but he stayed to make sure the system w...
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My A/C stopped working in the middle of a heat wave. They got here within 3 1/2 hours of our first phone call. Pat was very knowledgeable and very patient (he answered every question). His diagnosis of the problem was spot on but he stayed to make sure the system would reset itself after he replaced a part. We are very grateful.
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By Roseann on 08/22/19
Mark K and Kevin did a great job!

By Kathy M. on 08/21/19
Luis has been part of the team from McHales who are adding a bathroom to our home. Luis added all the needed electrical. He was thorough, informative and respectful. I would welcome him along with the McHales team back to my home for future projects.
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Select any employee to see all their reviews.

Mark K
29 Years
Rating:
393 total reviews!
Ed S
12 Years
Rating:
244 total reviews!
Becki
Customer Service Rep.
19 Years
Rating:
(15 total reviews)
John B
22 Years
Rating:
(144 total reviews)
Marty G
23 Years
Rating:
(140 total reviews)
Beau R
10 Years
Rating:
(90 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Paul W has a 4.5-Star average rating and a total of 6 total reviews
6 total reviews
This 31 year employee is currently the showroom manager and remodeling job processor. Outside of work, he loves and lives for music – everything from Simon & Garfunkel, to Judas Priest. Variety truly IS the spice of his life!
By Vincent & Sherri P. on 07/19/18
McHale's did a major kitchen remodel at our home. They did an excellent job. The workers were polite and thorough Excellent workmanship, very professional and skilled in their craft. We would especially like to thank Ed Seitz, his helper Matt C, and plumber Marty. ...
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McHale's did a major kitchen remodel at our home. They did an excellent job. The workers were polite and thorough Excellent workmanship, very professional and skilled in their craft. We would especially like to thank Ed Seitz, his helper Matt C, and plumber Marty. Furthermore , If not for Paul and Doug, the first two employees we dealt with, McHales may have very well not received the job. These two employees made an excellent first impression. (Hey Tim, give them a raise!) You won't go wrong with McHale's. Pricing was fair and reasonable, and the quality of the materials used was great. The few minor problems that there were, were quickly resolved by Tim McHale, co owner. Thanks to all involved, Vince and Sherri P
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By Kc M. on 04/15/18
These guys are unbelievable. If you had ill feelings about contractors, McHales will make all bad thoughts go away. These guys are the best: great planning, on time, excellent workmanship, and cooperation. Mike Miller, Ed Labar, Ed Seitz, Mark Kruise, Doug Mottersh...
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These guys are unbelievable. If you had ill feelings about contractors, McHales will make all bad thoughts go away. These guys are the best: great planning, on time, excellent workmanship, and cooperation. Mike Miller, Ed Labar, Ed Seitz, Mark Kruise, Doug Mottershead, and Paul (show room representative) were all great to work with. Ken Myerson
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By Marita P. on 05/15/17
Working with McHale's was an excellent experience. From the field staff to the office staff - Paul, Doug, Mike, Ed, Ed, Beau & Becky - were a pleasure to work with. So professional and courteous. We're so happy with our new and beautiful bathroom! Will definitely p...
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Working with McHale's was an excellent experience. From the field staff to the office staff - Paul, Doug, Mike, Ed, Ed, Beau & Becky - were a pleasure to work with. So professional and courteous. We're so happy with our new and beautiful bathroom! Will definitely plan to work with them in the future.
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By Sandy k. on 07/02/16
The crew from McHales did a fantastic job on our bathroom remodeling! They made sure everything was kept clean and nothing got damaged! It was the least stressful project ever done in our home. They were always on time. The outcome is an absolute beautiful bathroom...
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The crew from McHales did a fantastic job on our bathroom remodeling! They made sure everything was kept clean and nothing got damaged! It was the least stressful project ever done in our home. They were always on time. The outcome is an absolute beautiful bathroom! I highly recommend McHales!
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By Diane L. on 07/02/13
Mc Hale's mission statement is more than a promise, it is the heart of their delivering excellent service. It started with Paul W's firm handshake and warm welcome. His presentation that introduces the customer to the Mc Hale experience outlined what the Mc Hales h...
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Mc Hale's mission statement is more than a promise, it is the heart of their delivering excellent service. It started with Paul W's firm handshake and warm welcome. His presentation that introduces the customer to the Mc Hale experience outlined what the Mc Hales have done for customers throughout the years and what they would do for me and my project. Doug Mottershead designed what the new kitchen would look like. He walked me through all the product choices and made the process seem fun and not overwhelming as I expected. His patience and professionalism was clearly evident as he (and later Joe Forgione) would answer my many questions and make requested changes. It was a good idea to have Doug introduce me and my dog, Lulu, to my project team before the work was started. It reinforced the confidence that I had indeed selected the right company. Joe Forgione was my project manager who kept me informed of every step of the project's progress. Besides managing the project, Joe did an excellent job of installing the cabinets (with Pete's great help), the listello and backsplash. The plumbing was installed by Robert who also took the time to explain how some of the newly installed things would work. Steve Murphy, Ed and Kelvin were the five star electrical team who installed everything that has made the kitchen a beautiful and bright place in which to work. The men from Onur installed the granite and it looks wonderful. Jennifer was also part of this overall pleasant experience with her keeping me up to date on the project's schedule. Last but not least, I want to say how much I appreciated Tim Mc Hale's visit! I'd like to give a special shout out for Joe and Steve. There were a number of nights that they stayed late to be sure that the work they had planned to do was completed by the end of the day. Doug also needs to be complimented for the professional manner that he demonstrated in taking care of a last minute change. Thank you team for a beautiful kitchen, and thank you Mc Hales for having such a great team to work with!
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By Mr. & Mrs. WADSWORTH on 02/13/13
The plumber broke a water pipe and during the water removal, the bedroom carpet got badly stained. The plumber used his shop-vac to clean it up, but our carpet is ruined. Did not complain then, should have. I believe that you should have known that the radiat...
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The plumber broke a water pipe and during the water removal, the bedroom carpet got badly stained. The plumber used his shop-vac to clean it up, but our carpet is ruined. Did not complain then, should have. I believe that you should have known that the radiated heated flooring would not be cost effective based on the fact that we live on a concrete slab. We don't use it because it would have to be on all the time, or turned on well in advance of time to take a shower. I believe a fan with a heater option would have been a better choice, we were not even offerred that option or opinion. Other plumber's we have talked to can't imagine radiated heat on a concrete floor. We went to McHales based on their expertise and familiarity with the area and home that we live in. I don't believe we got that. The area where the shower pan was put in and plumbing replaced should have been caulked, it wasn't nor was it in the contract, but it should have been considered. We had a very cold breeze in that area, older people might not find it. I believe that is another area of concern that was missed. Joe was an excllent carpenter and he did an outstanding job. Doug tried to sell us on hollow doors and had no clue about in wall fireplaces (HGTV Bathcrasher's). When we mentioned them, he looked at us like we had three heads!! Overall, we liked our bathroom, but we believe with what we got, versus cost, it was a little too pricey. We believe cost took precedence over quality. (Hollow doors was a bit insulting) Ron and Debbie Wadsworth
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