By Tom D. on 06/14/19
Mark did an outstanding job and is a real credit to McHales

By Paula N. on 06/13/19
Mark came to diagnose a problem and I feared the worst. While I needed a repair he was considerate, explained my options and told me how he’d problem could be resolved at the least expensive price. Clearly he could have done otherwise but was honest, straightforw...
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Mark came to diagnose a problem and I feared the worst. While I needed a repair he was considerate, explained my options and told me how he’d problem could be resolved at the least expensive price. Clearly he could have done otherwise but was honest, straightforward and hardworking. He got my main drain working and scheduled the additional work for the following day, knowing the problem was both inconvenient and pressing. Mark returned to assist Marty and walked me through each step of the process and repair. Mark did more work than the average company would have ever done and was courteous and personable. He represented McHales professionally and positively. Call McHales and ask for Mark. You’ll not be disappointed. BTW Tim McHale is the consummate professional. Called me back when a more convenient opening became available. Took care of everything! Isn’t nice to not have to chase a vendor to perform work for you?!
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By Paula N. on 06/13/19
Marty was professional, polite and personable. He worked tirelessly, resolved my problem, explained things, did extra careful and considerate work and cleaned up thoroughly afterward! Does it get any better than that? Ie MCHALES, no need to look further!

By Tara M. on 06/10/19
McHale's exemplifies professionalism. I felt 100% confidence that everything was being done completely and correctly. Thank you for that!

By Tara M. on 06/10/19
Beau and the crew did a fantastic job on my home... and kept me calm and sane through the process! Shout out also to Jim, Austin, Dave, Steve, Jenny, Tim and Lorraine and anyone I might have missed. Feels like the whole McHale's family personally solved all my wa...
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Beau and the crew did a fantastic job on my home... and kept me calm and sane through the process! Shout out also to Jim, Austin, Dave, Steve, Jenny, Tim and Lorraine and anyone I might have missed. Feels like the whole McHale's family personally solved all my water woes. Thanks guys!
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By Josh M. on 06/08/19
McHale’s has made a customer for life. After a slight misunderstanding with scheduling, I spoke with Claire who was able to get a plumber out to me within hours even though they were fully booked for the day. I was really impressed with Claire’s customer servic...
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McHale’s has made a customer for life. After a slight misunderstanding with scheduling, I spoke with Claire who was able to get a plumber out to me within hours even though they were fully booked for the day. I was really impressed with Claire’s customer service focus and professionalism. Mark arrived onsite and was incredibly helpful in providing honest suggestions for various options. He was quick, efficient, and thorough in getting a water line set up for our new refrigerator. He was a pleasure to work with, very friendly and easygoing.
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By Janice C. on 06/05/19
Since I had a great experience with McHale's for an electrical problem, I called them again for a heating unit issue. The HVAC tech, Pat, was great! He assessed the problem and gave me 4 or 5 options. He thoroughly explained each option and offered his opinion as...
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Since I had a great experience with McHale's for an electrical problem, I called them again for a heating unit issue. The HVAC tech, Pat, was great! He assessed the problem and gave me 4 or 5 options. He thoroughly explained each option and offered his opinion as to what he thought would be the best. And it was not the most expensive option. I asked many questions and he took the time to sit with me and answer every one. I need plumbing repairs done in my house, I will certainly call them for this too!
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By Carl W. on 06/05/19
We recently purchased a new washing machine and dryer from a big box store. Delivery was made on 6/3/2019 with normal installation by delivery/install personal. While there were issues with the install segment, the show stopper was the back up from the washer’s s...
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We recently purchased a new washing machine and dryer from a big box store. Delivery was made on 6/3/2019 with normal installation by delivery/install personal. While there were issues with the install segment, the show stopper was the back up from the washer’s standpipe. It was obvious that the situation required qualified plumbing assistance and a call went to McHales. This afternoon, Mark came to our home. He was professional and reviewed the situation that could be involved in the standpipe blockage. He explained the difference in plumbing vs drain opening and engaged in “snaking” the blockage. He was painstaking in his efforts and kept us informed on progress. His efforts resulted in successfully opening the pipe. He also explained possible future challenges that may require remedial action. He completed and tested a number of cycles to insure operations and hookup. He was respectful of our home and cleaned up at the work site. His competency was a key note in the future use of this firm for our plumbing needs.
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By Mark G. on 06/04/19
A shout out to Vince, Ed S, Kyle, Joel, Zeus and Marty for a great job renovating our bathroom. Always friendly and professional.

By Mark G. on 06/04/19
No comments

By Pat G. on 06/04/19
No comments

By Wendy H. on 06/04/19
Excellent service! Would recommend to everyone I know. Can't say enough.

By Wendy H. on 06/04/19
This is the first time I used McHale's. I was very happy with the service I received. The where very courteous and professional. I would recommend McHale's to everyone I know. The time from making the call to having service was impressive. Thank you for such great service!

By Mike M. on 06/03/19
Ed S. solved my electrical problems expertly and economically.

By Joanne H. on 06/03/19
Mark was polite pleasant and able to repair the leak quickly

By William F. on 05/31/19
I don't want to complain about Jesus, since he was courteous and helpful throughout the process, but I just wasnt happy with the way things were done. I know that no on from McHales is going to consider what I have to say, but it helps me voice my frustration. ...
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I don't want to complain about Jesus, since he was courteous and helpful throughout the process, but I just wasnt happy with the way things were done. I know that no on from McHales is going to consider what I have to say, but it helps me voice my frustration. I had a septic system replaced and it involved McHales digging up my backyard, 1 bedroom, and my guest bathroom. The concrete wasn't saw cut, which led to a bunch of chipping and the concrete guys added too much water to the mix, so the concrete hadn't cured correctly after 4 days and it continues to break down and shed. On top of this the dirt was undermined from my slab, which tends to be hard to tamp and i fear it will lead to foundation cracks in the future. I had expected for McHales to top cut the yard and then use their machines, to deal less damage to the yard, which would have taken little extra time, but that wasn't the case. Finally, the floor and wall protection put down didnt cover everything, so my threshold is destroyed in my bathroom, which was outside the dig area and my trim was gauged up pretty bad. These items are less concerning, but just added to my frustration. I would like to again complement my service pro on how responsive and courteous he was during the process. i just had hoped that the outcome wouldn't have turned out this way. I dont think this should reflect poorly on Jesus.
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By Cliff H. on 05/30/19
no comment

By Sean R. on 05/29/19
John and Kenny were incredibly professional. I would request them for any job. John went the extra mile and offered his cell phone in case we had concerns/questions before during and after the job. We took him up on his offer and he was more than happy to answer o...
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John and Kenny were incredibly professional. I would request them for any job. John went the extra mile and offered his cell phone in case we had concerns/questions before during and after the job. We took him up on his offer and he was more than happy to answer our many obscure/neurotic questions and concerns.
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By Edgar R. on 05/28/19
I called mchale’s to have a water heater install in my house John B did an awesome job not only with the installation, he noticed an electrical problem with my breaker panel, they came next morning to address the issue, Ed and Kyle thank you so much for the tre...
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I called mchale’s to have a water heater install in my house John B did an awesome job not only with the installation, he noticed an electrical problem with my breaker panel, they came next morning to address the issue, Ed and Kyle thank you so much for the tremendous job you did replacing my breaker panel, once again thanks Ed for the awesome job you gave us peace of mind! I will definitely Use them again!!!
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By Sean R. on 05/27/19
McHales impressed us from beginning to end. We had a terrible smell in the house and John did a thorough inspection of our plumbing to address all potential problems. John and Kenny replaced our sink drain leading to the sewer pipe which that had deteriorated and h...
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McHales impressed us from beginning to end. We had a terrible smell in the house and John did a thorough inspection of our plumbing to address all potential problems. John and Kenny replaced our sink drain leading to the sewer pipe which that had deteriorated and had flooded our crawl space with sludge, for an unknown amount of time. They did absolutely outstanding work and John went the extra mile in answering our questions before and after the job was done. He also noticed our vent pipe in the attic wasn’t sealed properly, which was missed at our initial home inspection, and fixed that as well. We would and will use McHale’s again in a heartbeat. They also sent a picture of who’s coming to your house along with a short bio. The entire experience was painless and very professional. Thank you McHales!
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Select any employee to see all their reviews.

Mark K
29 Years
Rating:
377 total reviews!
Ed S
12 Years
Rating:
236 total reviews!
Becki
Customer Service Rep.
19 Years
Rating:
(15 total reviews)
John B
22 Years
Rating:
(141 total reviews)
Marty G
23 Years
Rating:
(133 total reviews)
Beau R
10 Years
Rating:
(85 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at McHales Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Connor has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
42 total reviews
Connor has been in the plumbing field for 4 years. Connor is enrolled in the PHCC night school for plumbing. He is looking forward to achieving his Master Plumber license. He is OSHA and Nexstar Certified. He loves his dog and ALL Philadelphia sports teams.
By Michelle G. on 03/11/19
The other week I had an unexpected, what I thought was a backed up laundry tub, actually turned out be a collapsed sewer line. Anyhow, I was fortunate to have had Jesus sent to my home, once again. After trying for hours to trouble shoot the “problem”, Jesus ca...
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The other week I had an unexpected, what I thought was a backed up laundry tub, actually turned out be a collapsed sewer line. Anyhow, I was fortunate to have had Jesus sent to my home, once again. After trying for hours to trouble shoot the “problem”, Jesus called another of McHale’s superior plumbers, Beau. Within a very short period, Beau and Jesus confirmed the worse possible. But, it was not as bad as it could have been. Had I enlisted the service of a less experienced and caring professional, I might have not had the luxury of the ultimate outcome. All in all, the end result was tremendous and not what might have been. I cannot thank Beau, Jesus, Kyle, Nick, Jim, Marty, and Connor enough. It does not end here. Kyle, and electrician that helped with the original issue informed me that my electrical outlets, in the back of my home, were not in working order. He explained to me what how the fix was an easy one and why it should be done. It had the potential to be a dangerous situation. So, Ed, which has done other electrical work at my home, and Kyle, came out the following week and did a fantastic job. I hope McHale’s retains these superior contractors for as long as they are McHale’s. I recently had a series of unfortunate mishaps in my home. And after several majorly bad experiences with a plumber whom I thought was doing the job I had paid for, found out it was not so. I did much research, took a leap of faith and called McHales’ Inc. I was tremendously impressed with their service, professionalism, cleanliness, customer follow up, and YES…they even answer their telephones. Fast forward, while the plumbing technician, Michael, was in my home he noticed my lights flickering. After discussing the situation with me Michael took the initiative to call his employer at McHale’s Inc. Michael related my issues to his office, resulting in the fact that one of their best electrician’s was at my property the very next morning. The electrician’s, Ed S. and his partner, Kyle, diagnosed the problem almost immediately, which had the potential to be extremely serious. I cannot say enough about their job performance, respect, care, and expertise. Now I am looking forward to Michael returning to my home to do the plumbing and installation work that I originally planned. Fast Forward...Last week Michael S. and Nick returned to my home to finish the job that I had originally called on. Michael is conscientious, meticulous in his work, took time to explain everything to me, very patient. When and if I need additional plumbing work in my home, I will always request Michael and Nick. Once again, I can not say enough about the excellent service that was provided to me.
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By Carol R. on 02/26/19
McHales just finished an underground water line repair for us. Can’t say enough good things about Beau and his crew. They were professional, communicative, pleasant and respectful of our property. 5 star job for sure!

By Ashley P. on 02/07/19
Best service on new install of tankless water system, water softener/filtration system!! Very efficient workers that were also polite & informative with the work and how systems run. Highly recommend!!!

By Ashley P. on 02/07/19
Awesome service all-around from the team that came to install our new tankless water system and filter/water softener system in one day! The work was done efficiently, effectively and with care. The team was very polite and explained everything as they were going a...
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Awesome service all-around from the team that came to install our new tankless water system and filter/water softener system in one day! The work was done efficiently, effectively and with care. The team was very polite and explained everything as they were going and especially at the end!! Beau and Connor recently came back to check up on our new system a month later and were equally as efficient, polite (especially with putting covers over shoes due to snow) and provided answers to a few questions! Highly recommend!
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By Scott R. on 02/05/19
First time putting our trust in McHales Inc., turned out to be a smart decision. Excellent team of people sent to do a really big job (replacing two sewer lines). Work was completed in the time quoted and done in a highly professional way. Many thanks to Beau, Jim,...
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First time putting our trust in McHales Inc., turned out to be a smart decision. Excellent team of people sent to do a really big job (replacing two sewer lines). Work was completed in the time quoted and done in a highly professional way. Many thanks to Beau, Jim, Kenny, Conner and Austin. Job well done folks.
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By Scott R. on 02/05/19
First time putting our trust in McHales Inc., turned out to be a smart decision. Excellent team of people sent to do a really big job (replacing two sewer lines). Work was completed in the time quoted and done in a highly professional way. Many thanks to Beau, Jim,...
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First time putting our trust in McHales Inc., turned out to be a smart decision. Excellent team of people sent to do a really big job (replacing two sewer lines). Work was completed in the time quoted and done in a highly professional way. Many thanks to Beau, Jim, Kenny, Conner and Austin. Job well done folks.
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By Scott R. on 02/05/19
First time putting our trust in McHales Inc., turned out to be a smart decision. Excellent team of people sent to do a really big job (replacing two sewer lines). Work was completed in the time quoted and done in a highly professional way. Many thanks to Beau, Jim,...
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First time putting our trust in McHales Inc., turned out to be a smart decision. Excellent team of people sent to do a really big job (replacing two sewer lines). Work was completed in the time quoted and done in a highly professional way. Many thanks to Beau, Jim, Kenny, Conner and Austin. Job well done folks.
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By Jim W. on 02/01/19
What a great experience! Thanks to Marc, Harry, Austin and Conner! They all worked hard, kept it light( good mix of humor and work), and left the house as clean as when they found it. Quality work, we got what we were looking for in the bathroom remolding. And, Tha...
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What a great experience! Thanks to Marc, Harry, Austin and Conner! They all worked hard, kept it light( good mix of humor and work), and left the house as clean as when they found it. Quality work, we got what we were looking for in the bathroom remolding. And, Thanks to Harry we got to revisit the 80' music (LOL).
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By K M. on 01/16/19
McHale's did an outstanding job remodeling our bathroom. Starting with Doug M. helping with the design, our project manager Mike M. and his team Ed L., Alex E., John B., Joel D., Connor G., Austin D., Jenny were taking care of all aspects of the remodel in a very p...
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McHale's did an outstanding job remodeling our bathroom. Starting with Doug M. helping with the design, our project manager Mike M. and his team Ed L., Alex E., John B., Joel D., Connor G., Austin D., Jenny were taking care of all aspects of the remodel in a very professional way. The project was completed as planned without any issue. We are already thinking about our next project and will definitely work with McHale's again.
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By Marion D. on 12/08/18
Very happy w all the service I received from the guys plumber mark Conner Sam the floor and tile amazing I love it and Costa the best helper a guy could have and my electric is awesome Thanks to all and Doug who set it all up thanks for the beautiful bath

By Lynn M. on 10/09/18
McHales is fantastic! We’ve used them for many different issues in our home since we moved in 2 years ago. They always come out quickly and are always very professional, polite and very helpful. Most recently we had an emergent issue with our well/well pump. Nick...
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McHales is fantastic! We’ve used them for many different issues in our home since we moved in 2 years ago. They always come out quickly and are always very professional, polite and very helpful. Most recently we had an emergent issue with our well/well pump. Nick, Beau, Connor and Austin fixed the problem within 3 days. They showed up on time, worked for hours in our tiny crawl space, and left everything clean when the job was complete! The guys were even great with my very curious 4 year old who asked a million questions and Austin entertained my dogs who had to be kept locked outside while the work was going on. They all went above and beyond for us!! These guys are absolutely fantastic and we highly recommend them!!!!
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By Lynn M. on 10/09/18
McHales is fantastic! We’ve used them for many different issues in our home since we moved in 2 years ago. They always come out quickly and are always very professional, polite and very helpful. Most recently we had an emergent issue with our well/well pump. Nick...
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McHales is fantastic! We’ve used them for many different issues in our home since we moved in 2 years ago. They always come out quickly and are always very professional, polite and very helpful. Most recently we had an emergent issue with our well/well pump. Nick, Beau, Connor and Austin fixed the problem within 3 days. They showed up on time, worked for hours in our tiny crawl space, and left everything clean when the job was complete! The guys were even great with my very curious 4 year old who asked a million questions and Austin entertained my dogs who had to be kept locked outside while the work was going on. They all went above and beyond for us!! These guys are absolutely fantastic and we highly recommend them!!!!
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By Dale B. on 08/17/18
We are so pleased with our new bathroom. The entire team did an outstanding job! Appreciated their professionalism and cleanliness. Would definitely recommend McHales.

By EILEEN T. on 08/01/18
Called McHales to address a few plumbing needs The major one was the 2 up.stairs sinks were backing up and one ran up into the other. This problem had been worsening over several years. I had another plumbing company "fix' this issue a few years ago but it was NEVE...
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Called McHales to address a few plumbing needs The major one was the 2 up.stairs sinks were backing up and one ran up into the other. This problem had been worsening over several years. I had another plumbing company "fix' this issue a few years ago but it was NEVER resolved. When the team from McHales came out the first day it was decided the resolution would be resolved by rerouting the water and sewer line trap. It meant a second day with more technicians digging 6 feet down The team Nick, Beau, Jesus and Collin were great! They kept me in the loop through the whole process and were very professional. Highly recommend this team of technicians and McHale's
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By Carol Flaville T. on 05/07/18
My ratings, I think says it all

By Carol Flaville T. on 05/07/18
Marty & Connor were Excellent I will be use McHale plumbing again. Great service and care giving , PLUS two great guys

By Carol Schnee Dennis F. on 02/11/18
I will never recommend McHales. My toilet is still crooked. McHales came to fix drain pipe. Good work. However, upon removing powder room toilet, plumber cracked floor tile. Had an extra. Tile man came next day; without plumber to put toilet back. Plumber came bac...
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I will never recommend McHales. My toilet is still crooked. McHales came to fix drain pipe. Good work. However, upon removing powder room toilet, plumber cracked floor tile. Had an extra. Tile man came next day; without plumber to put toilet back. Plumber came back next day. Put toilet back. Installed crooked. Came back next day to straighten. IT IS STILL CROOKED.
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By Lawrence Hanna T. on 01/19/18

By Kay on 12/23/17
Very professional and friendly. Did a great job on our bathrooms plumbing.

By Kay on 12/14/17
We had some renovations done to our bathrooms and it turned out beautiful. Beau, Connor and Sam were very professional and respectful. They did a great job on the cabinets, mirrors, lighting and plumbing. Would definitely recommend!
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