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By Deanne d. on 08/16/18
Jim E. Was timely, educated and well experienced on what ac unit needed. House is back to freezing cold :) Will definitely use this company for all future ac needs.

By Ronald H. on 08/16/18
We had an emergency with water pouring out of garage ceiling from ac unit in attic. Called Mason Mechanical and within hour the on call service tech, Jim E, was there and fixed the problem very quickly. Really impressed with the service, fast response, and the ov...
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We had an emergency with water pouring out of garage ceiling from ac unit in attic. Called Mason Mechanical and within hour the on call service tech, Jim E, was there and fixed the problem very quickly. Really impressed with the service, fast response, and the overall experience. Great job! We also had our ducts sealed by this company about a year ago, and our cooling bills went way down, and so much less dust in our home. Thanks so much!
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By Kay T. on 08/15/18
Very impressed with Mason Mechanical. The scheduling agent was friendly and helpful and got me scheduled in less than 24hours. They called with an appointment reminder and to let me know when the technician was on his way. The technician, Jim E, was terrific: knowl...
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Very impressed with Mason Mechanical. The scheduling agent was friendly and helpful and got me scheduled in less than 24hours. They called with an appointment reminder and to let me know when the technician was on his way. The technician, Jim E, was terrific: knowledgeable, friendly, and helpful. He communicated what was needed and what he had done every step of the way and even cleaned up after he was done! I will definitely call Mason Mechanical and request Jim E for future HVAC needs. I am thrilled to know they also provide plumbing services.
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By Mark O. on 08/14/18
5 STARS!! Excellent service! Our Air conditioner went out and within an hour Jim called! I’d recommend Mason Mechanical to everyone e!!

By Jan B. on 08/13/18
We have always had great service from Mason Mechanical. All the techicians have been terrific as was the service done by Jim E today!

By Gerald K. on 08/02/18
Just had Mike Clifford give us our Air Conditioner checkup. We purchased this Trane unit from Mason Mechanical a few years ago, and it has performed wonderfully. The people that come out to service and check out the unit are always professional and easy to work wit...
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Just had Mike Clifford give us our Air Conditioner checkup. We purchased this Trane unit from Mason Mechanical a few years ago, and it has performed wonderfully. The people that come out to service and check out the unit are always professional and easy to work with, showing me some homeowner tactics for maintaining the unit too. Thanks Mike and Mason Mechanical!!!! Gerry K.
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By William C. on 07/28/18
John Shultz assisted my family with an AC repair. He called shortly after my initial call to the customer service line. He said he could be at our house within 10 minutes. He arrived within that time frame as promised. When he arrived, he diagnosed the problem with...
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John Shultz assisted my family with an AC repair. He called shortly after my initial call to the customer service line. He said he could be at our house within 10 minutes. He arrived within that time frame as promised. When he arrived, he diagnosed the problem within minutes and had the unit up and running again within about 20 minutes. I stress the time here because time is everything when it comes to an AC in Arizona. My family will be able to stay in our own house tonight because of his quick responsiveness. In addition, he was very friendly, knowledgable, trustworthy, and polite. I couldn’t have asked for a better experience and I’ll be using this company again in the future.
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By Blanca C. on 07/24/18
Service was great, Tech actually messed with our A/C to double check and verify that ac was working at its best. What really amazed me was that our tech actually came back in to clean up after himself.

By Brenda T. on 07/16/18
Mike was great. He came in and explained the problem and what needed to be done to fix it. He even identified how wet my walls were and got another company to come out that night and start drying my walls. He went above and beyond my expectations. Keep up the great work!

By Naomi M. on 07/08/18
I've been a customer of Mason Mechanical for several years now. I find them to be totally dependable and honest. They've helped me keep my HVAC system running at its most optimal level. I highly recommend them to anyone needing HVAC service or repairs.

By Ron V. on 07/03/18
Excellent service, did an excellent job. Very friendly and explained all he did.

By Ronald L. on 07/03/18
We look forward to seeing Jim E for our maintenance visits. He is very personable, professional and knowledgeable about our system. We highly recommend Mason Mechanical for your heating and cooling needs.

By Randall S. on 06/22/18
I have been using Mason Mechanical for my AC check ups & repairs for a number of years, always with complete satisfaction. Today Mike C came out for an intermittent failure of the AC unit to start. His evaluation and prompt solution to the problem was great, but wh...
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I have been using Mason Mechanical for my AC check ups & repairs for a number of years, always with complete satisfaction. Today Mike C came out for an intermittent failure of the AC unit to start. His evaluation and prompt solution to the problem was great, but what really impressed me was the time he took to explain what he was doing and how the system worked.
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By Annette d. on 06/19/18
Mason Mechanical is very reliable and honest company. I am very pleased with the courtesy and professionalism displayed by Jim E with the service he gave.

By Rick R. on 06/13/18
This review is for Jim E. but it applies to every representative I've met from Mason Mechanical: Always friendly, professional, knowledgeable, and punctual. I don't know how they do it but this company never tries to find problems that aren't there. My world would ...
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This review is for Jim E. but it applies to every representative I've met from Mason Mechanical: Always friendly, professional, knowledgeable, and punctual. I don't know how they do it but this company never tries to find problems that aren't there. My world would be a better place if every business with which I dealt operated this way. My highest recommendation.
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By Mickey L. on 06/06/18
the installs were top notch and the sevice was very good.. and today service on the areoseal was very good.. all were very polite and knowledgeable. I am very happy with everything... and thanks to all and Challen. Mason Mechanical ,,, you did good!

By Ron M. on 06/05/18
Mason Mechanical was very professional, friendly and courteous. They were concerned about keeping my house clean but more importantly they did a great job! Highly recommend!

By Ann B. on 06/01/18
Mason Mechanical is, without a doubt, the most reliable, professional and honest company that I have worked with. They have serviced the equipment at my home for many years and I have also worked, almost exclusively, with them on the commercial property that I man...
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Mason Mechanical is, without a doubt, the most reliable, professional and honest company that I have worked with. They have serviced the equipment at my home for many years and I have also worked, almost exclusively, with them on the commercial property that I manage throughout the Phoenix metropolitan area. Jim met me at my house for preventative maintenance this year. This was my first time meeting Jim and I was very pleased. Jim is very pleasant (and my dogs like him) and completed the work in a professional manner. He explained everything to me thoroughly and even followed up to make certain that my Mom's house got serviced. I'm a Mason Mechanical fan for life !!!
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By Richard D B. on 05/30/18
Excellent. Mike was very thorough as he diagnosed our air conditioning problem. He methodically eliminated possible causes until he figured out the root of the problem. He explained to me each step he took. I felt very comfortable with the service and highly r...
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Excellent. Mike was very thorough as he diagnosed our air conditioning problem. He methodically eliminated possible causes until he figured out the root of the problem. He explained to me each step he took. I felt very comfortable with the service and highly recommend him and the company. (Nice guy too!)
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By Ron M. on 05/23/18
Mason Mechanical arrived the day we called and the service tech was super knowledgeable and took the time to explain any questions we had. He left with us feeling confident in their service and that they were honest and not trying to up-sale us. Overall a great experience.
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